STABLE of Ireland

Great app which we use to replicate WhatsApp on our website to achieve better engagement across the customer funnel. Chat orientated e-commerce done well.

I had written a bad review of this app but following their excellent customer support, I am happy to correct that as the developer has solved our issue. PH Ship app itself has become a key part of our order fulfilment model and the team at STABLE of Ireland are very happy with it.

Using this app 2021-2025 and I had to update our review to warn other merchants that bugs persist in this app, taking us a huge amount of time to publish & feature each review (ie lots of screen refreshes, repeated checking of status of each live vs not live review has changed). For 1-2 years they have promised fixes but just this week we learn there is a wait on for a new version of the app being built though they cant tell us when it will be available. No attempt to mitigate or overcome the issues from stamped.io by offering workarounds, or an app fee break/discount so we are planning to migrate to an alternative app ASAP.

2023: This app has excellent modular features, and is clever in its design, use and build-out potential for a merchant store such as ours. Already its proven itself fully after just 1 paid-for section install; and the support to customize it that we received from Daniel against a deadline to go live was impressive.

This is a great app for integrating our social + web, and with fab support from Vishwesh who is super-responsive.

The FB sales channel is no longer accessible in the Shopify back-end. In fairness Shopify support were quick and indicated its a ''user access token'' problem on the FB side which I guess means its a security protocol. But I have spent 6+ wks liaising with FIVE different tickets for ecommerce support teams at FB. Every one of them gave up on this. More evidence of the Metaturds [....check out the other 1 star reviews here]. I guess only thing left to try is the classic ON/OFF fix and delete the channel before a re-install...........

I am impressed by Hexcom. Now using both BIE and BPE apps and the features + support is good. Extensive functionality. Very responsive.

This is a very promising app with features we can really see as valuable in pre-customer engagement, selling and conversion of our limited edition, short run product range at STABLE of Ireland. It has taken a bit of time to optimize it but I am impressed at the support from the team behind it too.

Wishlist King is arguably the premium app of its type and so ideal for STABLE of Ireland. Excellent onboarding and customer service experience too by the team behind the app.

We have started to use this app at STABLE of Ireland where as a premium luxury brand we are very precious about the UX (user experience) being clouded or distracted with clutter and messaging eg pop ups. Our 1# impression that WisePops is not only a great app to use but that its design, structure and functionality will easily allow us to accurately control and narrowly target relevant on-site promotional type content to improve engagement, consideration and conversion.

As is SO OFTEN the case with Shopify apps, this has the potential to be a great app but our user experience has been weakened by what seems like a bug. Any changes/edits we make in the template loses the custom font size on the integrated customer labelling we require in our delivery order template and we have to return to the template html code to manually reset it each time. Had to do it again this week after flagging this and getting support in May 2020.

Out of the box, this app delivered even on the free tier; likely to upgrade to a paid plan based on first impressions. And no learning curve on functionality, over-promising or dead end features. Its important to recognise when an app developer gets the ''mix'' right.