DropCommerce: US Dropshipping

I had a very positive experience with DropCommerce customer support, especially with Maria. She was professional, attentive, and helpful throughout the troubleshooting process. She followed up on the product availability issue and confirmed that everything was working correctly. I appreciate her dedication and clear communication. Thank you, Maria, for your excellent support!

My hat goes off to Maria, a DropCommerce support staff. She has helped me through numerous of things, especially when I first starting off being and being newby to DropCommerce. Her knowledge and quick resolve is second-to-none.

I love the large selection of quality suppliers and products. I have 2 Shopify stores and I have found exactly what I want for both.

Maria helped us fulfill this first order with DropCommerce. She is knowledgeable, supportive, and friendly. We look forward to seeing this order successfully delivered. This would encourage StoreFour to do more business with DropCommerce.. Thanks!

Very happy with the selection of good products

The process has been smooth. Thanks to Maria and her team, the experience of starting to work with them has been instrumental from the beginning. They have been extremely helpful and I highly recommend this app. Had to be incredibly patient throughout the process valuing their input and wonderful selection of inventories.

Many thanks to Maria for her inspired and creative work in setting up a pre-built DropCommerce store! I treated myself to this training for my name day. The store was up and running before my birthday. With the right people in the right place, dreams come true!

Drop C is super easy and amazing !!! Jimmy in customer service has been wonderful and always replies immediately!! Love this app and it’s fun to shop around and add products that are unique and cater to your style!

DropCommerce and Jimmy did a outstanding and 10+ job in fixing the issues in my Shopify store. I had a sold out button on everyone of my DropCommerce products and they successfully removed it.

User friendly to set up as a Drop Shipping Supplier. Would recommend!

Had some growing pains at first but special shoutout to Spencer for the top notch support in getting my issues sorted. Good products, product images, default descriptions and shipping times.

signed up under the trail… everything sucks super high prices so i canceled and didn’t go through with it the same day. Yet now I have a bill of $55 dollars with them and no way to contact support to have it removed. Shopify also will NOT HELP! Stay away at all cost!

This app is so easy to use, and I suggest the sight to anyone

DropCommerce + Jimmy = A Winning Combo" Working with DropCommerce has been a great experience for my online kitchenware store. The product selection is solid, and the platform made it easy to find quality items to add to my catalog. A special shoutout to Jimmy on the support team — he went above and beyond to help me navigate any issues I ran into. His responsiveness and genuine care for getting things resolved made a real difference. It's rare to find that level of personalized support, and it truly stood out. If you're looking for a dropshipping solution with a team that actually supports you, DropCommerce is worth checking out.

I own a shopify ecommerce website using DropCommerce as my supplier, I could not be happier with the products, cost and customer service, especially Maria , I would highly recommend using DropCommerce

i want $167.93 refund

I am having a little trouble with the flow.

Jimmy was incredibly helpful during a very stressful situation! I had an urgent issue where a customer exploited a test discount code and ordered my most expensive product for nearly free. Jimmy stayed attentive throughout our entire conversation, explained DropCommerce's processes clearly, provided the supplier's contact information, and continued to push for a resolution on my behalf. Thanks to his persistence and professionalism, the situation was resolved and I was able to recover from what could have been a significant financial loss. Jimmy is a credit to the DropCommerce support team. Highly recommend! — Joseph, MAISONMOJO

I like your service, I am working to be a better retail salesman

so far so good as long as my orders sync and shipped to my customers. Spencer helped me out . Thanks Spencer

Gracias a Soporte pude resolver mi problema

DropCommerce App is fantastic, makes my online business run efficiently and easily. Simplifies the process saving the company time and money.

1-Star Shopify App Store Review Title: Unreliable syncing + confusing plan/billing + poor follow-through — cost me ~a month and created platform trust fallout I run a careful, curated Shopify brand and I don’t leave negative reviews lightly. I’ve also given plenty of 5-star reviews when a company has an issue and then follows through to fix it. In this case, the problems were repeated, inconsistent, and never truly resolved — and the business impact was significant. What went wrong 1) Contradictory guidance on the most basic question: “Can customers checkout?” I received conflicting answers about checkout/plan requirements. For a new store, clarity here is non-negotiable — if you can’t confidently answer “can my customers buy?”, you can’t launch. 2) Sync/publish reliability issues between DropCommerce and Shopify I ran into inconsistent behavior around what was actually synced/published and what the “source of truth” was between the app and Shopify. That made it difficult to validate a safe, reliable order-to-fulfillment flow before going live. 3) Integration state / connection issues After changes/reinstalls, the app did not behave consistently, which further reduced confidence in whether the system was in a stable state. 4) Billing and plan clarity felt inconsistent I had ongoing uncertainty about what I would be billed for and when. There were times where Shopify showed one plan state while the app reflected a different plan state. Support’s “solution” appeared to be offering a month of a higher tier rather than fixing the underlying plan/status inconsistency. I wasn’t looking for a higher tier or “extras” — I needed the core plan/billing state and syncing to be reliable and accurate. 5) Support follow-through didn’t close the loop I gave reasonable time for escalation and “developer review,” but I did not get the clear resolution and follow-up you need when issues affect checkout clarity, syncing, and integration reliability. Business impact (why this is 1 star) This wasn’t a minor inconvenience. Because I couldn’t trust the sync/publish behavior or confidently validate the full flow, I had to pause, clean up my store setup, and put a password wall up during troubleshooting. That created knock-on platform trust/crawling fallout and delayed launch. In practical terms, this set me back roughly a month of progress and cost real money in lost momentum and cleanup time (~$500+ in opportunity cost). Bottom line I’m not posting this to get money back — I caught these issues before I was charged, and I’m glad I did. But I’m still not fully out of the woods: even after uninstalling, the plan/status and account signals were inconsistent enough that I’m still worried about surprise charges later. That lack of clarity, combined with unreliable syncing and unresolved issues, created real business risk and weeks of rework. If you try this service anyway, I strongly recommend testing only in a non-production store and verifying billing state in writing before relying on it. Based on my experience, I do not recommend DropCommerce for new Shopify merchants who need reliable syncing and predictable billing. 1 star.

I had a really bad experience with this platform. The biggest issue is that most of the orders I had for products sourced through DropCommerce ended up being out of stock. This made the service unusable. I spent inappropriate amounts of time contacting sellers to try to resolve no inventory issues. I also raised this to support several times, here's the last response I got, and each was similar: "Stock availability issues can occur, as inventory is managed by independent suppliers and may change outside of our control." I feel that a minimum viable feature on this is live inventory sync so there are not issues like this. Especially with the primary message of the company being: "Everything you need to build a sustainable US dropshipping business, without the risk." Well, this is the exactly the risk of dropshipping, out of stock items, slow delivery times, poor communication. So how exactly does DropCommerce solve this? I can't say. The product sync was a little spotty, with some products coming into my store at $0 which required development time to fix. Another major issue for me, which will likely not be a big issue for others, but may be useful for some: DropCommerce categorizes sellers based on certain criteria. We only work with Fair Trade sellers. Their list of "fair trade" sellers was almost completely inaccurate. Out of 141 listed only 8 or 9 were actually fair trade. I had to pay my staff to contact every seller and re-vet them, which is something DropCommerce was supposed to have done. It took 20-30 hours. A number of the sellers contacted did not know why they were included on the fair trade list and had no idea that they were. The reason I did not give a 1 star review is that the support is okay-ish. Often slow (1-3 days response time to chats) but at least exists and helped me resolve one or two issues with automating payments to sellers. I have asked for a refund or partial refund several times now, my last request is still pending, however I doubt they will honor it. I really wanted this to work for us but the execution just isn't viable. Hope this helps someone. EDIT: After trying to cancel the app keeps telling me I cannot unless I remove products from my import list, which I have done. I've now uninstalled the app expecting not to be charged again and reached out to support. I have had no response from support for 5 days despite daily follow-ups and they have not confirmed that my cancellation is complete and I will not be billed again. Frustrating and a waste of time trying to get a response.

I had an awesome experience

They are very helpful, but I am still in the learning process.

First time online store owner, first orders, same day as orders come - shopify site crashes, orders won't sync...aaa... dropcommerce bot is trying to fix my issue but we are both not smart enough for this... then the owner sees our conversation (between bot and I), jumps in, fixes it on the spot, offers support anytime! Just WOW! I'm staying, already a fan, love when my problems are not just my problems! This level of customer service in virtual reality is a gold! Rare!!! I would love to recommend this app for anyone who wants to try dropshipping, well worth it!!! Happy shopper :)

I have been really impressed with the suppliers I have found on Drop Commerce. It is nice to find a platform with so many organic, handmade, artist-created, fair-trade options located in the US. I have had a couple of minor hiccups with orders, but their customer service is very responsive and supportive, and it really keeps things moving without any extra effort from my end. It is always so appreciated!

Exceptional service and performance offering quality products smooth fulfillment service

Amazing products, excellent support!

This is a fantastic app to start your dropshipping store.

Since being new to this I have needed a lot of assistance along the way. The agents and customer support have been great and very understanding. Wonderful service.

ottima per svillupare e dare vita a i tuoi progetti

I started using DropCommerce to find products for my store and it’s been a really good experience. The products feel higher quality than a lot of other dropshipping options I’ve tried, and shipping is faster too. Adding items to my store was simple and everything synced up without any issues. Makes running my store a lot smoother.

Really lovely products, easy to transfer info, good support when needed!

Very helpful, customer support responded in a timely manner and helped me quickly pinpoint my issue

excellent

From Laguna Happy. Reviews usually happen when there is a great experience or a terrible experience. We’ve had an outstanding relationship with DropCommerce in our online marketplace where we offer clean, crafted, and conscious goods from purpose-driven brands. So, we have decided to use them exclusively for all of our drop-shipping. Even though we secretly want to keep them all to ourself at Laguna Happy, we know that we must sing their praises from the rooftops! Their product selection is hands down the best in the market. No mass-produced items...only carefully vetted, fair trade, artisan, and non-toxic brands. And they don't waiver with the temptation to follow the status quo and work with mass producers and big importers. They stay true to their values which is our philosophy as well. Plus, they listen to their customer's ideas and brand suggestions. That is a big win for Laguna Happy. When Shopify required major platform changes for their app partners recently, DropCommerce handled the complex requirements with true professionalism and hard work, communicating clearly with us through the entire process. They are poised to lead drop-shipping in the U.S. and Canada. Shopify would do well to partner deeper with DropCommerce. There is a new era of conscious consumerism on the horizon and DropCommerce is serving those needs like no other platform is even attempting to. One of the best partnerships we have ever cultivated in our business. Easy 5 stars! - Christy Brewer Anderson, Founder of Laguna Happy

Highly recommended if you're into dropshipping quality products. Spencer and team are very supportive! You can focus on the marketing as DropCommerce solved sourcing and fulfillment part of the business.

I would highly recommend this app if you run a dropship store. especially in The US and Canada. Implementation was so easy and it worked great. We are based in Australia and Europe so I'm really hoping they will add more suppliers in our niche. Other than that pleasant app.

The products and suppliers are top notch. The two that I work with process and ship orders within 5 days. It's so much better than cheap Aliexpress. AND the support team is very helpful. I needed some help today with an app bug and they got back to me with a fix within an hour. Take the leap and ditch the Chinese shipping.

This is an easy to use Shopify app. It is a breath of fresh air compared to some other drop shipping apps I have used in the past. Also, documentation is very helpful.

I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..

The team has been very responsive to all my questions and concerns. They build a beautiful website for me and pre-loaded it with some amazing products for the niche I selected. I would recommend them for anyone who is looking to deal with real people who are committed to helping you.

We have only been using this app for a short time. However, their customer service has been top notch! Jim has been wonderful to work with! He helped us set everything up quite quickly and answered all of our questions almost instantly. We have considered offering a dropship option for our retailers for some time now, and after lots of research felt that DropCommerce was best suited for our needs. We love that their model is based around U.S. brands and that they lean towards quality. So far everything is going smoothly. Highly recommend.

I recently started my e-commerce journey with Dropcommerce, and I couldn't be more pleased with the experience. From the very beginning, the platform has exceeded my expectations in every aspect. The product selection is fantastic, offering a curated marketplace that makes it easy to find high-quality items for my store. The user interface is intuitive and user-friendly, making the entire process from product selection to integration into my online store seamless. What truly sets Dropcommerce apart is their outstanding customer service. I had a few questions and concerns, and the support team was not only prompt in their responses but also incredibly helpful. They addressed all my queries with patience and provided clear, concise solutions. I appreciate the transparency and reliability that Dropcommerce brings to the table. It has significantly reduced the complexities of managing inventory, allowing me to focus more on growing my business. Kudos to the team for their dedication to customer satisfaction!

The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store. The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.

Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!

I've happily installed this app and imported a few products, before realising that some products have shipping costs of 40 - 80 USD. This means that selling products from DropCommerce at their default prices (which is already on the high end) would mean earning a profit of less than 10 buxs and at times even losing profit (due to expensive shipping). I've uninstalled the app since.

I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!

This app makes it so easy to work with drop shipping vendors, and their customer support is amazing! They always get back right away and are super friendly.

Slick app for adding drop-shippable products into your pre existing store to make some extra passive revenue. Easy to navigate, and the selection of available products is great.

Would highly recommend Dropshipping. They make it simple and easy to maneuver through. Wonder and beautiful products.

My shop is new and I decided to start with Dropcommerce for several reasons - shipping times and quality of the products. Also, the sync with Shopify is so easy and intuitive. The test purchases that I made went well and all of the suppliers have been great to work with. Deliveries were made on time. Hopefully, Dropcommerce will continue to add suppliers as well as enhance their own platform and scale for growth.

We had an issue with one supplier that was unresponsive for more than a month and customer service helped us sort this out. We have been using DropCommerce for some time now and they keep improving the app and especially on how they handle unresponsive suppliers.

This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.

Be careful it's addicting in a good way! I'm adding products every day, every hour! I absolutely love this app! I love all the products and the product descriptions are amazing, with very little if any editing on them. You'll love this app! 10 Stars! UPDATE: I reinstalled the app and signed up for an account and tried to import products to my store and it's not working.

Great products from US and Canada based suppliers. Customer support also very quick to reply. App fairly priced.

Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.

Hello All, I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell. I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example: Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84 Walmart $14.72 Lightinthebox $12.19 Can someone give me some insights on this?

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.

Received professional timely support. Selection of products is different than I have seen on other applications. You can try it for yourself to see if you like it.

Great app, easy to use, and good support. DropCommerce has been a great partner to promote and expand our brand.

This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!

We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.

I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!

I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks! Triout

What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.

The application works very well and is very easy to use the app! The thing I was impressed with was the customer service, quick to respond, and quick to solve problems! Professionals!!

Very nice & modern platform for wholesale brands like ours. We had amazing support from their team to get started and overall, it was a breeze! Highly recommend for brands!

Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.

This app is excellent. All the features I need in one place. Very responsive customer service AND excellent resources and tutorials. Highly recommend! Thank you!