EDP ‑ Easy Digital Products
by Axel Hardy
View in Shopify App Store ↗Reviews (198)
Great Support! Great Service. Definetely recommend !
What a fantastic support experience. Axel figured it out quickly and fixed it quickly. This is how good support should work. Thanks again!
Absolutely love this app and the response from the developer, Alex. We could not have our store work the way it does without his app. Worth every penny we pay.
Service client EXCEPTIONNEL, il n'y a pas de problème, que des solutions. L'app est simple à utiliser en back office et les clients sont contents également. Merci ! Un énorme merci d’avoir pris le temps de me laisser un avis. Content d’avoir pu vous aider à mettre en place la demande spéciale que vous m’aviez formulée 😉
This is an excellent app. It's easy to use and manage, and Axel has been extremely helpful and supportive too! Thank you so much. I’m always happy to help so don’t hesitate to reach out again if you need anything. 😊
I purchased this App based on the reviews of other customers and so far have not been disappointed. It is easy to use, affordable, works as intended, and Axel has been both prompt and helpful when contacted with any query.
Axel has been incredibly helpful and patient with all questions. :)
Excelente atención del soporte, le contacté y respondió con la solución de inmediato.
Works as it's intended, the pricing is also fair. The support from Axel was quick and helpful. I didn't need to wait long to talk with a helpful human, which I really appreciate these days, when a lot of places and apps only have frustrating bots and it's hard to receive help.
We're new to EDP and so far EDP seems to be the best option for digital downloads on Shopify! We're very excited! Great product support from Axel.
Sehr einfach zu bedienende App! In Kombination mit Shopify bekommen Kunden zuerst von Shopify eine Bestellbestätigung und dann autoamtisch direkt danach eine E-Mail von EDP mit dem Download-Link zum digitalen Produkt. Die perfekte Kombination und bisher keinerlei Probleme. Kann ich sehr empfehlen!
Easy to use. Reliable. Thank you so much. There’s nothing better than receiving this kind of review to wrap up the year. Happy New Year to you 😉
The developer is super friendly, always there to help for 1 on 1 support. I've fulfilled over 12,500 orders with easy digital products and it's so easy to use. Without it my business would not be where it is at today. Great price, great product, great people!
Developer reply ·
Thank you so much for your review and kind words :-)
Very helpful app, keeps all my digital downloads organized and easy to update. Highly recommend.
Easy to integrate. Developer is really fast with replying to questions!
Excelente atencion de Axel..estuvo del otro lado hasta que todo estuvo solucionado..un genio
We’ve been using this app for over three years across multiple shops. Super versatile, fully customizable, and backed by excellent, lightning fast support! Highly recommend! Thank you so much for the amazing review and for using the app for so long across multiple shops! I’m really glad it’s been so versatile for you and that my support has been helpful 😊
Really love this app. Easy to use and integrate. The most amazing part is their customer service. I've had a few tech support questions over the past year and someone always responds within minutes. Crazy! Thank you so much for the amazing review! It truly means a lot that you took the time to share this. If you ever need anything, I’m always here and happy to help! 🙌
Great app for digital products and great support.
Best Download delivery app on shopify. You can customize everything that you need for your business. 100% recommended and yes, the support is the best. They respond so fast, professional and they want to make sure we experience the best EDP can get with a caring support team other than maximasing profit like other companies.
The EDP app is simple and easy to work with. Should any questions or support issues arise, Axel is always very quick not only to respond, but to provide support and implement fix if necessary. 5 stars all the way! Thanks, Axel! Thank you so much for the kind words and 5 stars! I'm really glad to hear you find the app easy to use and that my support has been helpful. I truly appreciate you taking the time to share this feedback!
Fantastic. Easy to set up, excellent support, and it just works. I've been using it for a few years now and I recommend it to anyone who sells digital products.
Absolutely 10/10 customer service! When my store suddenly stopped sending out digital products the team at EDP were incredible. They replied almost instantly, walked me through the issue step-by-step, and had everything working again in no time. It was such a relief to deal with a company that genuinely cares about their customers and goes above and beyond to make sure everything runs smoothly. I honestly couldn’t fault their support...super fast, very friendly, and genuinely invested in helping me. They've got a customer for life in me. It's so rare to find this level of service. Wow, thank you so much for this amazing review! Thanks for being part of EDP and for the trust. You’ve absolutely made my day! 🙌
Outstanding app and amazing service! Highly recommended. Many thanks!
Beautiful and simple app. If you are selling or thinking about selling digital products using Shopify - you need to install this app... NOW! Thanks so much! So happy to hear you found the app beautiful and easy to use. Really appreciate your kind words!
Great app so far, up and running very quickly. I had one minor issue, that wasn't really an app issue, just a me issue and I reached out to support for help. They were super fast to reply, like super fast and extremely nice and helpful. Would highly recommend this! Thank you so much for the kind words! I was super happy to help you! Don’t hesitate to reach out again if you ever need anything 😉
I’m very happy with the app. It’s our top solution for reliably delivering access codes to our customers. Also, the support is quick, friendly, and helpful whenever we have questions or issues. Thanks to Axel! Thank you so much! If you need anything else in the app, don’t hesitate to get back to me 😉
The experience was very pleasant! I contacted them because of a problem with the charges and they responded promptly. I recommend! Thank you so much! Don’t hesitate to get back to me if you have any other questions / requests :-)
Easy to use. Have been using this happily for years now. Request: Would be great if a POS-option could be added (print codes directly to the receipt). Thanks a lot for writing a review and also for this interesting suggestion. I'll study an integration for this idea and will get back to you about it if an integration is made ;-)
Been using this app for a couple of weeks and so far we are very happy with this product. Support is very responsive and we have the features we were looking for.
The app is very easy to set up and works perfectly, helping me to sell my digital products on my website. The support is also fast; Axel did a great job! EDIT: I've been using EDP for more then a year now and I just love it. It works great, exactly what I needed. Thanks a lot!
Developer reply ·
Thank you so much! And I’m always happy to help so don’t hesitate to get back to me if you have any questions 😉
Axel es muy atento. Responde con rapidez a cualquier inquietud que surja. Muy respetuoso y amigable. Siempre esta predispuesto a ir mas alla. La aplicacion funciona de maravillas. Un lujo. Recomiendo 100%. ¡Muchísimas gracias por tus palabras! Me alegra mucho saber que la aplicación te funciona tan bien y que mi ayuda te ha sido útil. Estoy siempre a disposición para lo que necesites. ¡Gracias de nuevo por tu recomendación!
Simple and intuitive to set up and integrate into Shopify, and the developer is highly responsive to troubleshooting and feedback. Outstanding value for the service offered. Thank you so much for the kind words! I'm really glad to hear that you found the setup simple and the integration smooth. I’m always here to help if anything comes up, and I truly appreciate your feedback and support!
Toller Service, super Funktion. Genau das was wir brauchen. Und einen Promo Preis haben wir auch noch bekommen. Vielen lieben Dank für das tolle Feedback! Es freut mich sehr, dass der Service und die Funktionen genau das sind, was ihr gebraucht habt. Wenn ihr Fragen habt oder Unterstützung braucht, bin ich jederzeit gerne für euch da!
It's a functional and efficient app. It lacks a couple of notable features (like a user-facing library), but the support is top-notch and the developer has implemented simple technically feasible features or changes on our request. Thank you so much for your kind words and thoughtful feedback! I'm currently working on exactly what you mentioned—making it easier for customers to find their downloads in their account. That improvement is coming soon! Really appreciate you taking the time to share your experience 🙏
Easy to use. Works wonderfully for digital products and automatic delivery. Axel responds quickly to questions with helpful solutions.
Developer reply ·
Thank you very much for your review! I was happy to help - don't hesitate to get back to me if / when you have any questions 😊
Great app! Easy to use and the support is fantastic. Highly recommend!
Developer reply ·
Thank you so much! 😊
This App work as I had hoped. Really easy to setup. Developer went above and beyond to help answer some questions that I had. Wouldn't hesitate to use this app.
Developer reply ·
Thank you so much for your wonderful review! I’m really happy I could help. Don’t hesitate to reach out if you have any other questions! 😊
This app is great and if there are any issues Axel is there to take the time out of his day to help! Highly Recommend!
Developer reply ·
Thank you so much! And you're right, I'm always happy to help so don't hesitate to contact me again if you have any questions about the app 😊
Love this app! I have been using this app with my online store for about 2 years and it has worked smoothly!
Developer reply ·
Thank you so much for your review! If you ever need anything, feel free to reach out. 😊
EDP is great for selling digital copies of my products. I've used it for going on 4 years now. Axel is also very responsive to my questions and resolves any issues I have very quickly.
Developer reply ·
Thank you so much for your review! I truly appreciate your support as a long-term user of the app. Your feedback means a lot to me, and I'm always happy to help. Please don't hesitate to reach out if you ever need anything!
Axel has always been quick to respond and to troubleshoot. EDP has been a great addition for us!
Developer reply ·
Thank you so much for your review! I'm always happy to help so don't hesitate to get back to me if you need anything with the app :-)
This is one of the best download apps for Shopify. I tested many and this app has the best featutes. Very easy to setup downloadable products with plenty of options. Support is also extremely good. Thank you!
Developer reply ·
Thank you so much for taking the time to write a review. I truly appreciate it, especially since you've been using the app for a long time, which makes your feedback even more valuable to me 😊
We have been using EDP for a long time now and are very pleased with its functionality! We haven't had any issues with it but on the rare occasion we've needed additional help, the developer has been very responsive.
Developer reply ·
Thank you so much! Receiving a 5-star review already means a lot to me, but when it comes from someone who has been using the app for many years, it’s even more special. I truly appreciate it!
This is an excellent addition to my store. The customer service is outstanding!
Developer reply ·
This is my first review of 2025. Thank you so much! And Happy New Year to you. Don't hesitate to get back to me if you have any other questions 😊
I love this app: 1) It's easy to use 2) It does exactly what you expect it to do 3) It comes up with excellent customer service (my questions are always responded to the same day – amazing!) As a solopreneur, it has everything I look for: ease of use, reliability, & great support.
Developer reply ·
Thank you so much for your kind words about my app and support. I truly appreciate your amazing review!
Honestly, this app has made selling digital products so much easier. super intuitive to use. About the support. I had a question late at night, and the devs replied almost immediately. They’re really open to feedback too, which is rare these days.
Developer reply ·
Thank you so much! You’re right, I always listen to feedback, and that’s also how I usually add new features to the app: based on merchants’ ideas and suggestions. I’m glad you liked it!
The app is very easy and very consistent! Great options to personalize everything. I never needed any help before, but when I faced a minor issue yesterday, Axel has been great and helped immediately! He fixed it on the spot and has been of GREAT assistance! This is the app for you, as prices are great compared to other apps, you will have everything you need, never face an issue, and if you do you will have immediate response and the best customer service! THANK YOU AXEL!
Developer reply ·
Thank you so much for your kind review! I'm thrilled that I could provide a convenient solution for you. I truly appreciate your valuable suggestions and your continued support in using the app over the past few years—it means a lot to me!
Helppo käyttää ja toimii oikein hyvin!
Developer reply ·
Kiitos paljon palautteestasi! Mahtavaa kuulla, että kaikki toimii hyvin!
This app is so easy to use and the support is great. I've tried a few digital product apps but this one is by far the best.
Developer reply ·
Natalie, thank you so much for your review and kind words about my app! Don’t hesitate to get back to me if you have any other questions 😉
App is simple to set up, simple to use, and enough basic customizations for me to get the look and feel just right. When I emailed a question, I got a response and an answer right away. I don't think I'll grow out of the app as my book business expands.
Developer reply ·
Thanks a lot! The aim was to make is easy to use so I’m glad you mentioned this part! Don’t hesitate to reach out again when you have any questions 😉
Super helpful and very knowledgeable. Axel was wonderful and patient with me.
This app has been very helpful with making all types of digital products easy to be sold. Axel has been extremely helpful whenever I reach out as well.
Developer reply ·
Thank you so much for your review and kind words! Don’t hesitate to reach out whenever you need!
I would definitely recommend EDP to others, Alex was very good taking care of making sure I set up my digital product correctly and honestly it was very easy to use and a great tool//service. Thank you
Developer reply ·
Thank you for the fantastic review! I'm glad to hear that you found EDP easy to use and that I could assist you in setting up your digital product. Your recommendation means a lot, and I'm here to help if you need anything else in the future. Thanks again!
Great support, and app works good!
Developer reply ·
Thank you so much!
Great fast support after disappointing experiences with another app
EDP is a great product that is quick and easy to setup. Axel is also a great guy who always answers quickly, is friendly and always does his best to solve problems & develop the app further. From me: More than deserved 5/5 stars.
Developer reply ·
Thank you so much! I'm thrilled to hear you're enjoying the app and the support I provide. Please feel free to reach out if you have any more questions in the future. 😊
Works like a charm! Easy interface, versatile functions and very fast upload times. Friendly support in case you need it. Our warm recommendations!
Developer reply ·
Thank you for the fantastic review! I am thrilled to hear you find the app easy to use and user-friendly. Your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to me. 😊
We originally got this app to help with selling audiobook codes. It has also worked well when selling and immediately fulfilling ebooks with hardcover book purchase—including when purchasing at a POS when traveling at conventions. Axel has been great to work with when we've had a problem or difficulty and support has been outstanding. Highly recommend using this app for selling digital products.
Developer reply ·
Thank you so much for taking the time to leave a 5-star review—I truly appreciate it! It was a pleasure assisting you. Please don't hesitate to reach out if you have any more questions. You have my email, and I'm always happy to help.
This app is so easy to use! I sell teacher resources, all digital, on Shopify using this app. Axel is also super responsive to any questions I have and is always helping me out!
Developer reply ·
Thank you so much! Don't hesitate to get back to me when you have any other questions : I'm always happy to help! :-)
I'm in total agreement with everyone else in the reviews. It's pretty rare to find any plugin, app, or service that actually consistently works! But Axel is clearly super-attentive to making sure everything is running smoothly. I've had two instances where I needed a little guidance from and Axel was super responsive and helpful in both instances. No kidding, I actually sleep better and night knowing I'm not going to wake up to some buggy issues a customer has run into (used it happen all the time with other download solutions!)
Developer reply ·
That's awesome, thank you so much for your detailed review and for sharing your experience with my app! I'm thrilled to hear it meets your expectations. Please feel free to reach out if you have any further questions. 😊
Great app but more importantly, such great help with set-up and customization!
Developer reply ·
Thank you very much for your review! Don't hesitate to get back to me if you have any other questions :-)
The app works great, but more importantly Axel is extremely responsive and helpful. I've run into a couple of issues during the years I've been using this EDP, and both times he was quick to respond and he even stuck with me for a number of weeks as we worked with Shopify to resolve an odd and very specific issue I was experiencing. Highly recommended!
Developer reply ·
Thank you so much! It was the first time I needed to get the Shopify dev team involved to fix the issue you encountered (since it was related to your fulfillment settings). It helped me to learn a lot about this process so thanks for that as well!
Amazing customer service and timely responses! Honestly I never write reviews but I've been using this service for my store for over two years now and never had a single problem. Today I had a question about billing and was absolutely surprised about the professionalism and quality of the customer service. If you're considering another provider for downloads/hosting services for your products, don't lol.
Developer reply ·
Thank you so much for your kind words and wonderful review! It’s always a pleasure to read such positive feedback from users like you who have been using the app for several years. Please don’t hesitate to reach out if you have any other question in the future :-)
We really enjoy working with this app! I now use it for both of our stores and the support is extremely helpful and they respond very quickly.
Developer reply ·
Thank you so much for your review and kind words! I was so happy to help you. Don't hesitate to get back to me if you need anything else with the app :-)
Love this app. Does exactly what we need to sell digital products. Easy to set up. We've never had a problem or received a customer complaint in the year that we've been using it. I've had to contact support once or twice to clarify settings, and they were always quick and helpful.
Developer reply ·
Thank you so much! Don't hesitate to contact me again if you have any other questions, I'll be glad to help :-)
EDP is amazing. It delivers files immediately so you don't have to worry about checking the fulfillment of every digital product purchased.
Developer reply ·
Thank you so much for taking the time to leave a review! I’m glad to know that it makes your life easier selling digital products on your store 😉
Easy to use, works without glitches. If you ever do need customer service, it is quick and wonderful. I highly recommend this app for easy of use, quality, and amazing customer service.
I'm very grateful to have found this App! It's so easy to use and helped me move beyond Etsy to open my own Digital Download shop in such a smooth way. I love being able to PDF Stamp my digital content. Etsy never let me do that. Thanks so much to the team! Axel has always been there to assist me with any questions I had. If you need a digital download delivery, this is the one to choose.
Developer reply ·
Thank you so much for your wonderful review and for your kind words about my app and support!
absolutely awesome app and the customer serves is great as well
Developer reply ·
Thanks a lot and I’m always happy to help! :-)
Simple & rapide à mettre en place. Développeur disponible et réactif. Hâte de voir la suite !
Developer reply ·
Merci beaucoup, ça me fait très plaisir ! N'hésitez pas à revenir vers moi si vous avez la moindre question :-)
Wow! It literally was so simple to set up? I came into this worried I would struggle to figure it out and while the interface might look overwhelming, everything is right there to click-click-done upload my flashcards pdf for sale! Then I tested it and the download options my customers will see are smooth as butter! I've used Teachable for years and this switch to Shopify has been so much better for my business.
Developer reply ·
Thank you so much! I'm so glad you found the app easy to use - it is my main focus when adding new features. And thanks again for your kind words!
It is a great app and has fantastic support. I downloaded several different digital download apps and this one has the best pricing and support for the service it provides.
Developer reply ·
Thank you very much! And thanks for using one of the newest feature of the app (the new checkout extensibility app block for merchants who use this feature like you :-)). Don't hesitate to get back to me if you have any other questions.
This was the perfect solution for us for offering a limited selection of downloadable products. Axel and the team were always available to offer support or assistance. The product worked well with Shopify platform.
Developer reply ·
Thank you so much! Glad you liked it! And you have my email if you have any other questions about the app :-)