EcoReturns: AI powered Returns
by Saara Inc · launched
View in Shopify App Store ↗Reviews (126)
We had a wonderful and smooth experience with the panel. The assigned point of contact was also very responsive and provided quick resolutions to all our queries.
Its really help us to automate all return and exchange order
Working with Them since 2 Years and Have Never Faced Any Issues , Overall A Great Product Thank you for the trust over the years! A smooth, issue-free experience is exactly what we work toward, and it's great to hear that's been yours. We're always here if anything comes up.
App works really well for all our exchange and return requests. Great support. Have been using it for a while now, easy to use and great value for money Thank you so much for the kind words! Two years in and still going strong - that means a lot to us. Glad the exchange and return flows are working well for you, and our support team is always here whenever you need us. 🙌
Nice support from the team Thanks for the review! Our team is always here whenever you need a hand.
EcoReturns has been a promising solution for managing returns efficiently. The product is easy to use, packed with useful automation, and the support team is highly responsive and always ready to help. A great experience overall! Thanks for the thoughtful review! We built EcoReturns around automation so teams can spend less time on returns and more time growing - great to hear that's landing. Our support team will be thrilled to read this. Reach out anytime!
Great support. App works as described! easy to use panel, clean dashboard and seamless integration with other platforms. Thank you for the great review! A clean, easy-to-use dashboard and smooth integrations are exactly what we set out to build, so it's good to hear it's working that way for you. Our support team is always around if you need anything.
I’ve been using EcoReturns and my experience has been excellent. Their app is well-designed, easy to navigate, and makes handling product exchanges extremely smooth. The functionality is reliable and efficient, helping me streamline the exchange process without any complications. What truly sets them apart is their customer support — always responsive, knowledgeable, and ready to assist whenever I need help. Overall, EcoReturns has been a valuable addition to my business and I’m very satisfied with their service.
Outstanding Support & Exceptional Dedication! I would like to take a moment to sincerely appreciate Ankit from ECO RETURNS for his exceptional support and dedication. When we first onboarded one of our brands, Ankit guided us through the entire process end-to-end with complete professionalism and patience. Recently, while onboarding another brand, he once again proved his commitment by going above and beyond expectations. What truly impressed me was his dedication he took time out late in the evening around 10:30 PM just to ensure our integration was completed smoothly. That level of support is rare to find and shows his genuine commitment towards clients. Ankit has not only helped us with integrations but has also built strong trust in ECO RETURNS as a brand. Today, whenever we think about returns and exchanges, we feel confident because we know Ankit and ECO RETURNS will always support us. For us: Ankit means ECO RETURNS, and ECO RETURNS means trust. Great job, Ankit! Lots of appreciation and respect to you for your hard work and dedication. Keep up the amazing work you truly make a difference! Thank you for the detailed review - it means a lot. Ankit will be glad to read this, and we've shared it with the team. Great to hear both onboardings went smoothly. We're here whenever you need us!
Support is good and app is also working well, as we are using it since last 2 years.
The overall experience has been great with Eco Return along with its user experience Also few times connected with Ankit also and he has been always helpful and cleared all our doubts and came up with solutions Really appreciate this! Glad the experience has been smooth, and Ankit will be happy to hear his name here - sorting out doubts and finding solutions is exactly what he's there for. Thanks for being with us over the past year, and reach out anytime.
Best client support! Ankit helped me a lot—he was quick to respond and extremely efficient. Best return management app ever! Better than return prime for sure. Thank you! Ankit will be glad to hear this. Great to have you on board - reach out anytime you need us.
Great support! Quick response and efficient resolution on all issues. Really appreciate the prompt assistance. Thank you! Quick, clean resolutions are what we aim for. We're here anytime you need us.
EcoReturns has been a pleasure to work with, offering a seamless process and highly responsive customer support. Their team is professional, efficient, and makes the entire experience effortless.
We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!
Using Ecoreturns for the past 3 months and it has definitely made it a lot easier for us to process exchange and return requests and the support team has been very responsive and quick to resolve any issues or customisations required. Highly recommend.
We’ve been using EcoReturns to manage our returns, and it’s been a game-changer. The platform has made our return process faster, more transparent, and incredibly efficient. Their support team is prompt and always ready to help — overall, a great partner for scaling post-purchase experience. Special mention to Saurav and Vivek!
Setup was incredibly easy - onboarding took less than a day! The platform is packed with useful features that make managing returns effortless and efficient. Great value for any growing Shopify brand.
EcoReturns has made our returns and exchanges almost fully automated - saving tons of manual work! The support team is super responsive and always resolves queries quickly.
We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless. The setup was smooth, integrations work seamlessly, and the support team is always responsive. Highly recommend!
EcoReturns makes returns effortless with powerful automation and seamless integrations. It truly simplifies the process for both brands and customers.
good application with automation and great customer support. All the return and exchange process is completely automated with AI powered features
Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!
good app for returns & exchanges with automation
Best Application For Automation For Returns & Exchange Management with Advance AI Technology
we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.
EcoReturns is an exceptional app that has completely transformed the way we handle returns and exchanges on our Shopify store. The user-friendly interface and seamless integration made the setup process a breeze. The AI-driven automation has significantly reduced our manual workload, saving us time and enhancing operational efficiency. Our customers appreciate the self-service feature, which allows them to initiate returns or exchanges effortlessly, improving their overall shopping experience. The customizable return policies give us the flexibility we need to manage different scenarios effectively. What truly sets EcoReturns apart is their outstanding customer support team. They are responsive, knowledgeable, and always ready to help, ensuring a smooth onboarding process and continuous support whenever needed. Since implementing EcoReturns, we've seen a noticeable increase in customer satisfaction and loyalty. I highly recommend EcoReturns to any merchant looking to streamline their return management system and enhance customer experience. It's a game-changer for e-commerce businesses!
Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.
Best AI automation and very good customer support. we highly recommended this application
Good product - highly recommend for ease of returns and exchanges
One of the grate shopify app for return. Fully automated easy to use and the team is also helpful.
After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.
Best automation and integration available with great support.
Great support from Amit and the team! Got a detailed understanding on the whole process.
The support from Saurav and the team at EcoReturns has been fantastic. From pre-sales, to onboarding, to post-sales technical support, our experience has been great. Feedback from customers using the EcoReturns Portal has been great as well. Overall, we couldn't be happier that we chose EcoReturns.
Everything is perfect, got the best service as compared to any other service providers like this, Also special thanks to Amit for offering best service and the quick onboarding. Sumarising the whole thing it is the best app and best support you as a company can ever get!
Using Eco Returns for more than 6months now and i must tell you all our returns & exchanges process are working on full Automation. The team has also always been very helpful and available when ever we needed them. Special Thanks to Amit , vivek & Puneeth for Giving best support.
BEST APP TO MANAGE RETURN AND EXCHANGE IN INDIAN ECOMMERCE! ALSO TEAM ARE VERY Supportive.!!! GO FOR IT.!
I am very impressed with the customer support. Talked with Nitin who helped me setup the whole system and has walked us through the process of getting it up and running on our website. Customers so far have been happy with the results. Would defiantly recommend for any business looking to improve their customer experience with returns.
Clear & simple app. You have to plan some time to get used to it, but the support is quick & reliable. I can recommend the App
We recently had the opportunity to experience ECO RETURN's service, and we must say it was a stellar experience. From the moment we initiated the return process, their customer support team was exceptionally helpful and responsive. They guided us through the steps and made the whole process hassle-free. The return was processed promptly, and the communication regarding the status of returns was clear and timely. ECO RETURN's efficiency in handling the return and their commitment to customer satisfaction left me genuinely impressed. Overall, ECO RETURN's service not only met but exceeded my expectations. We will undoubtedly continue to be a loyal customer due to their exceptional service.
Great application with solid automation and actionable analytics and solid integration support available. The support team is always available for help and provides great support. We highly recommend it
we are using eco returns from past 6 month and our return & exchange process is getting so much easier than earlier. Also, the customer support team is so much friendly and helpful. we use automation system for complete return& exchange management, and we'll love to work with them.
Easy to use the application with good support and advance automation with a good consumers returns and exchange portal. Thank you
Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems
Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.
We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns. All in all great experience, highly recommend it!
Developer reply ·
Thank you for sharing your positive experience with EcoReturns! We're thrilled to hear that our app has efficiently met your needs for managing returns and exchanges. We greatly appreciate your recognition of Jhanvi and Amit's excellent support, and we'll make sure to pass on your compliments to them. Your recommendation means a lot to us, and we're here to continue providing top-notch service whenever you need it. Thanks again for choosing Ecoreturns!
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.
Developer reply ·
Thank you for sharing your positive experience with EcoReturns! We're delighted to hear that you've found our platform intuitive and easy to set up with Shopify and logistics partners. We're here to continue providing you with great service as you further integrate EcoReturns with your stores. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing EcoReturns!
The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.
Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value
Excellent team, helped us in every step while onboarding & any issues after. Helped us integrate with vamaship & shiprocket sucessfully.
We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.
Very helpful and informative. Good Team during onboarding process and implementation. Highly recommended!!!
