Shipway: Logistics Aggregation

I would like to appreciate Shipway for providing excellent logistics and order management support. The platform has been very helpful in streamlining operations and making the overall process smoother. A special thanks to Mr. Aminur for his consistent support, quick responses, and proactive approach in resolving issues. His dedication and willingness to help have made a real difference. Overall, it has been a great experience working with Shipway and Aminur. Keep up the great work

Great experience with the team so far, POC Reeshika has been so supportive with our queries and has helped us a lot, Over all will recommend to go for Shipway if you are looking for genuine service and reliable support.

saurabh patel, Shipway has been a game-changer for our store's post-purchase experience. Before integrating it, our support team was constantly overwhelmed with "Where is my order?" (WISMO) queries. Shipway solved this overnight by allowing us to create a custom, branded tracking page hosted directly on our website, rather than sending buyers to a generic carrier portal.

Shipway has significantly improved our post-purchase workflow. The standout feature for us is the branded tracking page and the automated WhatsApp and SMS notifications, which have drastically reduced our "Where is my order?" (WISMO) support tickets. The Non-Delivery Report (NDR) management is also highly effective; automating our COD confirmations and delivery re-attempts has noticeably lowered our Return to Origin (RTO) rates.

Shipway provides a highly efficient and reliable logistics infrastructure for our e-commerce operations. The platform integrates seamlessly with our storefront, significantly optimizing order tracking, reverse logistics, and NDR management. By automating customer updates, it has elevated our post-purchase experience while consistently reducing operational overhead and RTO rates. I highly recommend Shipway as a robust and scalable fulfillment solution.

We have been using Shipway as our courier aggregator for the past two years, and overall, our experience has been good. Thanks to Meetu Dhar (KAM) from Customer Support for their helpful support. When the new panel UI was introduced, there were a few flaws, but the team listened to our feedback and gradually resolved many issues. Also, appreciation to Megha Kaur from the Product Team for genuinely taking note of our suggestions. It's great to see a team that values client feedback and is willing to make improvements. Overall, a good experience with Shipway. We hope the remaining quirks and issues will also be resolved as quickly as possible in the future.

We’re very satisfied with Shipway’s service and support. It’s great to have a dependable shipping partner and a support team that genuinely cares about helping businesses succeed. Highly recommended!

We are very satisfied with their service and would highly recommend Shipway to other businesses!

Very good company. Must Try.

We are using Shipway for our business and our experience has been great. The platform works smoothly, tracking is reliable, and it helps us manage our shipments efficiently. Their support team is extremely helpful, responsive, and always ready to assist whenever needed. Overall, we are very satisfied with their service and would highly recommend Shipway to other businesses. A special thanks to Reeshika for her outstanding support. She is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. Her proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly.

We've had a very good experience with Shipway. The platform is reliable, easy to use, and has helped us manage our shipping operations smoothly. The support team is responsive and always ready to assist whenever required. A special thanks to Saurabh for his outstanding support. He is extremely helpful, guides us through every step, and patiently resolves any issues or queries we have. His proactive approach and willingness to help make a big difference. It's great to have someone who genuinely ensures that everything runs smoothly. Overall, we are very satisfied with Shipway's service and support. Highly recommended for businesses looking for a dependable shipping solution.

Overall experience with Shipway is good. Aman Grover and Meetu Dhar ( KAM ) are very helpful in resolving the problems. They take feedbacks and resolve it in real time so we as sellers dont face any problems.

Consistent service that supports our daily operations well & good logistics partner for regular business needs.

Shipway is an amazing and very user-friendly platform. The panel is smooth, and the overall experience with Shipway has been excellent. We are working with a dedicated KAM who is always ready to support and resolve queries promptly. Highly recommended for all brand sellers.

shipway panel is very easy to use and KAM support is exceptional

A special thanks to Naveen for the excellent support and quick assistance throughout our experience with Shipway. He has always been responsive, helpful, and proactive in resolving issues on time. Shipway’s platform is smooth, easy to use, and has helped us manage our shipments efficiently. Highly recommended for e-commerce businesses looking for reliable logistics support.

The Project Coordinator has been supportive and helpful in addressing ongoing logistics issues. However, we are still facing challenges with the logistics integration in certain areas, leading to increased RTO cases and customer complaints regarding deliveries. In some cases, parcels are returned without reaching customers, and there have also been instances of non-brand products being received in returned shipments. Additionally, claims for such cases have not been provided in most instances.

I have been working with shipway since 2023, great app with. excellent support team and my account manager Mr Naveen Singh. whatsapp flows are seamless, and actual support in verifying pickups and delays is on personal level.

I’m very satisfied with Shipway courier service. The platform is easy to use, shipment tracking is accurate, and the support team responds quickly whenever assistance is needed. My overall experience has been smooth and reliable, and it has helped manage deliveries efficiently for my business. Highly recommended for eCommerce shipping and logistics management

Shipway app is easy to use and our KAM Zeeshan is very helpful

Good Service And very supporting staff

Hi the app is very easy to work with and the KAM is also very good in terms of handling your queries and problems and fixes them ASAP ,Highly recommend them for your shipping needs,

We have been using this panel for the past 2 years, and it has been smooth and user-friendly. The service quality is excellent, and the support team is highly responsive and efficient. Overall, it has been a top-notch experience working with Shipway.Its KAM service is very excellent. We highly recommend using this panel for order scheduling

We’ve had a great experience with Shipway. Their support team is highly responsive, providing quick replies and resolving queries efficiently. A special thanks to Meetu ma’am for her consistent support and help with any issues we face.

We’ve seen a noticeable improvement in delivery performance and customer satisfaction after using Shipway. The platform simplifies logistics with multiple courier options, automated workflows, and strong analytics. It’s especially useful for managing high shipment volumes efficiently.

Shipway is an excellent shipping platform with smooth integrations, reliable tracking, and strong customer support. Highly recommended for growing eCommerce businesses.

Great app with an excellent support team! Special thanks to Meetu Dhar for always being available to resolve our day-to-day issues quickly. The best part is that our team can communicate with them directly on WhatsApp for fast support. Really appreciate the responsiveness and support from Shipway Technology. Thank you!

good experience..... proper customer support...i am trying to reach from a week and i have got proper help from the team...... overall good team and services as well Specially I am thankful for Naveen Singh as he is very helpful and provide instant resolution to all my query.

I am satisfied with the service provided by your shipping company. The delivery was timely and the package was handled carefully. The overall process was smooth and professional. Thank you for the good service.

Shipway has made our shipping process much easier with its seamless Shopify integration. Order processing, tracking, and courier management are all simple to handle from one dashboard. Their support team is also very responsive and helpful whenever needed.

I had a great experience with this shipping company. The delivery process was smooth and very well managed. My package arrived on time and in perfect condition.

Best shipping platform across all aggrigators so far

smooth to operate

Great app for shipping. The UI is simple and overall experience is good. Highly Recommended.

Very smooth shipping experience. The app is easy to use and tracking updates are accurate. My parcel was delivered on time without any issues. Highly recommended.

Shipway is a reliable and easy-to-use platform with accurate shipment tracking. The KAM Ankuh verma is very supportive, responsive, and proactive in resolving issues. Overall, a great experience and highly recommended.

We've been using Shipway as our courier partner, and the experience has been excellent! Their customer support is extremely helpful, especially Chetna, who has been incredibly supportive and responsive. Tracking updates are timely, deliveries are efficient, and any issues are resolved quickly. Highly recommended for businesses looking for a reliable and customer-friendly logistics partner!

Very seamless tech driven company . Easy to work and analyze the insights of business logistics . Great CRM and Tech Support Naveen our KAM has been outstanding . Harsh has been exceptional in tech support

Hi, Have been using this for 6 months now and experience has been good overall.

SHipway has been a boon for our D2C business model. Seamless portal, timely service and best part is the POC .. Chetna she is always there to take our queries and resolve them on time basis. Highly recommend Shipway for all D2C brands.... logistics well handled by them, is peaceful sleep for us.

good support team of shipway team (chetna helped me a lot in rectifying issues)

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special thanks to Pooja Chetna , our point of contact, who has been exceptionally polite and helpful.

Shipway has been a game-changer for our order management process! The platform is incredibly user-friendly, and the real-time tracking updates have significantly improved our customer satisfaction. It seamlessly integrates with our operations, saving us time and effort. Highly recommend it to businesses looking for efficient and hassle-free order management solutions

I am using shipway for last month and their service is very good and KAM support is also good my Key account manager Hritik is very supportive . Overall Good support

Using shipway for last someday and their service is very good and our KAM hritik is very supportive .

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities. A special mention goes to Shivam Sharma, our point of contact, who has been exceptionally polite and helpful throughout. In my experience, this is a must-have shipping app for any small or medium D2C brand in India.

Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!

Fantastic service from this logistics platform! Kajal was incredibly efficient and helpful, ensuring timely and smooth delivery. Highly recommended!

We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency. The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers. A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers. We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.

Happy with Shipway services and Excellent support from Hritik & Akshit.

I am thrilled to share my outstanding experience with Shipway's Return Management System. Their operational efficiency and customer-centric approach have significantly benefitted our business, making them an invaluable partner in our supply chain. A special mention must be made of Rishabh, whose dedication and expertise have been instrumental in our smooth operations. Rishabh's consistently goes above and beyond to ensure all our concerns are addressed promptly and effectively. We look forward to a continued successful partnership and highly recommend their services to any business seeking reliable and efficient logistics solutions.

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Shipway has truly transformed our operations, and it's all thanks to the exceptional service provided by Rishabh Dahiya. Whenever we encounter a bug or issue on-site, the resolution process is remarkably swift and straightforward. The responsiveness of everyone at Shipway is unparalleled; they promptly address any concerns we may have. Although the processes on the platform may seem extensive, we appreciate the meticulous steps taken to crosscheck every detail and ensure flawless execution. These steps not only streamline our operations but also instil confidence that everything will proceed smoothly. Shipway's dedication to excellence is evident in every interaction, making it an invaluable partner in our journey towards success. While our experience with Shipway has been overwhelmingly positive, one aspect that has caused some disappointment is the cost associated with add-ons. As much as we value the efficiency and effectiveness of Shipway's services, we can't help but feel disheartened by the additional expenses incurred for certain features. We understand that quality comes at a price, and we're willing to invest in tools that enhance our operations. However, we hope that Shipway will consider reviewing its pricing structure for add-ons, ensuring that it remains competitive and accessible to businesses of all sizes. Despite this concern, our overall satisfaction with Shipway remains high, and we look forward to continued collaboration and support from their team. - Chintu

After using Shipway service for more than 6 months, we can definitely say this is one of the best logistic company in India. 5 out 5 stars.

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

Great experience. Smooth interface & timely service. Thanks to our account manager Gourav all our issues get resolved on call unlike other companies where you've to talk to the bot. Cheers

Great service and supportive staff. Prince is available anytime for support, Satisfied with the service quality and also they deliver the desired results.

The Shipway Panel is use friendly. 1. Prettly simple design & use-case, covers most of the Logistics Needs. 2. Reports and analysis helps for understanding of your progress. 3. Might face glitches sometimes (but that is resolved by team in no-time) 4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time) 5. KAM support is a big help. 6. Panel can improve in real-time responses

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Great service with good customer support, any eCommerce platform doesn't ask more than this and Shipway is very adequate to fulfill them both. customer support is also very helpful to resolve escalations

We have been using Shipway app for the past 6-7 months. Reliable and quick response customer support and reasonable prices. Would advise and recommend this app before any other giant.

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all

Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You.

We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions.

Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team.

This is very good one stop logistic automation. Kajal form support team is great. Currently I am using this app form my 2 store. Really love it.

It has been over a month since I am using this app for my order processing and returns and I can already see the difference in the quality of work! The app is great in terms of automations and suits most of my needs. They constantly have new developments and their softwares are up to date. The app has helped reduce manual work tremendously and has improved efficiency. I have been in constant touch with Kajal, Laxmi and the entire team who have been of great help and support right from on boarding till today. Highly satisfied with their services!

Great Application for shipping solutions, the service is smooth and straightforward. Great customer support from beginning to end of the process. I would surely recommend others to use this application.

We use this App and find it very useful and as per it's name the automation is there in every step and integration. Very easy to use and all the plugins / integrations are readily available. The support team is giving us 24*7 support from the day one.

BEST APP FOR HEADACHE FREE SHIPPING I DEFINITELY RECOMMENDING THE APP THEIR TEAM SUPPORT IS ALSO TOP NOTCH...

Great app! We shifted our entire operations from Unicommerce to Ezyslips. Its easy to understand and operate. It also has a lot of features that helped us eliminate Thirdwatch (Risk checker for mainly COD) as well. They could have better download options and bulk update options, but overall a great app & great support!

We are using it to fulfill our orders and creating shipping labels for last 6 months. We have no issues so far. Customer service is very good. They are constantly improving their panel. We are really happy with their app and service.

One of the best shipping automation services. This app has made it extremely easy and efficient for me to ship orders in a systematic manner. Incredible customer service - special thanks to Kajal & Rekha for always getting back to us on time and with a solution for everything.

Love the automated return option! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies. Thanks Team for this feature. I will surely recommended to this to others.

Extraordinary app, one of the best find for us. Ezslips streamlined our shipping process. Thank you and keep updating

A great app with an even better support team. Helps resolve issues in no time. Both Rekha and Kajal from their team have been very easy to communicate with. The app itself solves all courier integration and shipping issues.

Helps streamline our shipping process and has excellent support. Should not look at any other apps.

WE ARE USING THIS APP. IT IS VERY USEFUL AND EASY TO GET THE WORK DONE. WITH SMS FACILITY CUSTOMER GETS UPDATED ABOUT THEIR PRODUCT.

After using it nearly for more 1 years, We have not face any issue till now. Would recommend it and it is better than other shipping aggregators.

Excellent application for all your shipping & labels solutions, with instant customer support, easy to use

Great service, and a very useful app for both of us i.e For us and for our users. We use it to keep customers informed of their order progress and for us to process the orders.

Nice App, this app really helps to automate shipping process and made easy for user to process order more efficiently.

Ezyslips app is a must have app for all your Shopify store's shipping related process automations. The customer support is also just a call way and very responsive. The app allows us to focus more on our customer requirements. Would highly recommend the app.

Hi, We have been using EzySlips for the last 1.5 years now. We have very satisfied with it as it has eased the cumbersome billing process. The support extended by the team is also very professional. It's very affordable and has made the job easy for us.

You do not want to be in a situation where you've figured out how to increase your orders but not the logistics bit for meeting the surge. This app is a really good solution to manage your logistics and supply chain needs once you expand your business. The customer support is the best i've experienced in years. They're always there, ready to solve your problems. Go for it!

We have been using Ezyslip for almost a year now and we are very satisfied. Especially how it shoots an order confirmation SMS as soon as the order is placed and AWB assignment becomes an easy task too. Definitely recommend.

This app fixed all of my problems regarding the logistics. Kajal made it really easy for me to understand the new software by providing excellent support.

I have been using this App since 2 years now and they BEST you can use for all your shipping and order processing. Excellent interface, loaded with features and very easy to use. I highly recommend them. Shipping and Return handling is easy.

We are very happy with the app and its ease of use. The support is also available easily .Highly recommended.

great app, we were looking for something for labels and the integration helped us a lot great customer service and support Thank you for this

Best experience ever..... proper customer support.....platform is very easy to use, services are good. Return feature is a good one to review: processing of orders is easy, a one-click automated refund is appreciable. Thanks team and keep working the way you are doing!!

I had an issue with the integration and was unable to assign the carrier to our orders due to this. Kajal who is a part of the Ezyslips team came to our rescue. She took her time out for us on her week off and helped us. Great service. Thanks a lot!

We have been using this app for some time now and scheduling has become a breeze. Picks up for multiple shipments can be created in a matter of minutes. Returns are easy to schedule and track. The team is pretty supportive and available in case of any issues. Would definitely recommend this one.

i use this app for my store and it has great customer care. must use it is great for sending messages and delivery of products