FAQPRIME: FAQ, WhatsApp, Track Delisted
by Oneprime, Inc. · launched · delisted from the App Store
View in Shopify App Store ↗Reviews (32)
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.
Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.
great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!
Excellent. works out of the box. will recommend this app to anyone looking to add an faq and a helpbot to their shopify page.
5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?
very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.
WOW WOW WOW WOW WOW This app is not only Free but work like they said is working very good i am excited to have found an app like this
I encountered some problems, and customer service team is really prompt in giving solution to me, the app overall is quite useful and easy to use, thumbs up to the team and keep the good work!
I used this app to create a quick faq and track order page. It helps you get it set up quickly and you can add more to it as needed
This is App is really amazing. I can't believe its completely free! I love the help button that shows up on the bottom with the FAQs right there. Thank you for this App!
Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.
Muy buena aplicación, el servicio al cliente me sorprendió, muy eficiente. Me ayudaron con un cambio en la traducción dentro de la app, de manera fácil y en muy poco tiempo. Quedo muy agradecido y les deseo mucho éxito con la aplicación por que hacen un gran trabajo.
Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!
Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup. Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️
One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements. Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!
Awesome app, Hope will reduce 50% of queries on track order ...Thanks for the team for their great support... Thank you so much for the review 💕- we really appreciate you taking the time out to share your experience with us. We look forward to working with you!
