NAIPO
Germany
Reviews (9)
funktioniert nicht. Wenig bis keine Hilfe wird bereitgestellt.
Truly awesome app and a very dedicated. Leo and his team always try to do their best to help and improve their software. Way better than any other booking app.
Splitit itself is fine but the app has very unprofessional errors and the support team is very slow. We only get redirected to other members of their support. I cant recommend this app right now.
The app works and probably the best outta there. Far superior in comparison to the storelocator from amai.
Developer reply ·
Thanks for your comments! Please feel free to reach out if we can help with anything.
Update: They made updates to their app. Have to check longterm but its an awesome team. Before: Its impossible to exclude certain products. The statistics were a little off too. Its impossible to translate their widgets. Really lacking some functionality unfortunately.
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
AWESOME APP AND AWESOME SUPPORT PROVIDED BY RICHIE! TRULY AMAZING APP. KEEP IT UP GUYSSSSSSSSSSSSSSS!
Avoid! They dont reply to requests at all. We indicated interested two times, asking what they will eventually charge for creating the models but it turns out they dont even bother to response to us at all. This is not really creating trust - apart from the fact they portray this app as "free" but the actual pricing is hidden on their site. Weird because their service seemed to be very nice. We sincerely apologize that your team had a negative experience in trying to get started with LEVAR. We have reviewed our database and were unable to find a message from NAIPO, otherwise we would reach out directly to address your concerns. Our Customer Success team would be happy to connect with your team to help resolve your issue and answer your questions; please email us at success@levar.io. We sincerely apologize for any inconvenience and would look forward to the opportunity to help get you started with LEVAR.
Edit: I was wrong. Their team quickly contacted me concerning my negative review and was eager to solve my issue with a custom solution. The team was quick to solve the aforementioned issue within 2 days. Im looking forward to further work with Navidium and further functionalities. The app has its advantages. The analytics could need some improvement. The support isnt really responsive but friendly. The major disadvantage is that this app doesnt integrate with Gtranslate at all which we have to heavily rely on. Unfortunately Navidium can’t be translated since its section is written inside JavaScript. The gtranslate system can only translate texts if the structure and texts are written inside JSON objects.
We had a minor problem on our website naipo.de but the support solved it within a few hours and the communication was super fast. Awesome app!
Developer reply ·
Hello friends from NAIPO We are extremely glad we could help! We are happy that you love the app! Thank you so much for leaving this awesome review here, we really appreciate you taking the time out to do this. If you have any further questions we are ready to help! :-) -Melissa & the In Cart Upsell Support Team