← Apps

ClickShip | Shipping Platform

by Freightcom · launched

View in Shopify App Store ↗

Reviews (181)

★★★★★
Shopify

During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!

Developer reply ·

Thank you for the great review! We’re so glad ClickShip has made shipping easier for your business and that our team was able to support you when you needed it most.

78 Acre Woods · 12 months using the app
★★★★★
Shopify

Amazing app and staff! You have a problem? THEY ARE ON IT! But I'll tell you right now, there are not very many problems. We have issues with the couriers not picking up on time but that has nothing to do with Clickship. I send them and email with any issues and they take care of it immediately. I don't have to contact the couriers individually. Suzanne from Feightcom (same company) actually called me to introduce herself. Any problems, I can call her directly. Amazing service!! The shipping is so easy too. Everything is seamless with our Shopify store. The integrations is so good. As soon as I print the label, our Shopify store marks it as fulfilled. There are a few bugs with the cancellation of a label sometimes. A pop-up says it's not working and to contact tech but once I do, they take care of it right away. They save us an average of about $5 on each shipment. Some are $10 difference!!

Developer reply ·

We truly appreciate your thoughtful feedback! We’re happy to hear ClickShip has been reliable for your Shopify store and that our team has been there whenever you’ve needed assistance.

Gentle Moose · Over 1 year using the app
★★★★★
Shopify

Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!

Developer reply ·

Thanks so much for your kind words! We’re delighted to know our team has provided the guidance and support to help make your shipping experience smooth and stress-free.

Holy Duck Chili Oil Ltd · Over 1 year using the app
★★★★★
Shopify

Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!

Developer reply ·

Thanks so much for sharing your experience! We’re thrilled to hear ClickShip has been saving you time and money and that our team has been helpful along the way.

Só Luxury · About 1 year using the app
★★★★★
Shopify

ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA. A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience. Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!

Developer reply ·

Thank you for this amazing review! We’re so happy to hear ClickShip has made your shipping smoother and that our team has been able to provide great service and support.

Nomad Vanz · 22 days using the app
★★★★★
Shopify

Kristina and Clickship have been an integral part of our online shop journey. Before we partnered with them it was a hassle dealing with shipping companies. Now with the integration with Clickship everything is so much smoother, and I have someone direct to go to with any issues that do arise. Easy to use, rates are great and I couldn't ask for a better experience. Highly recommend to any company that has shipping needs.

Developer reply ·

We’re grateful for your kind words! It’s great to hear ClickShip has helped make your shipping process smoother and more efficient. Thanks for recommending us!

Metals 'R' Us · 7 months using the app
★★★★★
Shopify

I am so happy with our decision to use ClickShip for my business after years of winging it with UPS and Canada Post. Dealing with Brandon has made things so seamless and simple to navigate. His customer service and attention to our needs makes my job so much easier. I can't say enough great things about Brandon and Clickship. The best customer service, attention to detail and the best rates I've ever had in 10 years of business will keep me a customer for life!

Developer reply ·

Thank you for the wonderful feedback! We’re so glad to hear ClickShip has made your shipping process easier and that our team has been able to provide the support and service you deserve.

K'pure Naturals · 12 months using the app
★★★★★
Shopify

Great product. My account rep, James Lang, assists with my business needs frequently. He is constantly providing advice and expertise to streamline my operations. ClickShip provides superior rates than anywhere else I have tried.

Developer reply ·

We appreciate your kind words! It’s great to hear that our team has been able to help streamline your operations and provide the rates and support you need.

MTNPK Wholesale · About 1 year using the app
★★★★★
Shopify

This is by far the best shipping service we've used for our Shopify stores. Click Ship was a lifeline when dealing with the Canada Post strike and tariffs, made it so easy to continue shipping to the U.S. We had great support from our rep, Phillip Xinos, who is quick to answer any questions I have. This is a service we will continue to use and highly recommend.

Developer reply ·

Thank you for the wonderful review! We’re so happy to hear ClickShip has been such a reliable solution for your Shopify shipping. Phillip will be delighted to know his support has made your experience even better.

Somewon · 26 days using the app
★★★★★
Shopify

ClickShip has been a saviour in helping to keep orders flowing smoothly during the multiple Canada Post strikes and tariff disruptions. I like it so much that I now use it for all international shipments and a high number of our domestic shipping as well. My account contact Brandon has been integral to getting things with the platform up and running and being there whenever I had a question.

Developer reply ·

Thank you for the great feedback! We’re so glad to hear ClickShip has helped keep your shipping on track through the recent challenges. Brandon will be happy to know his support has made such a positive difference for your business.

San Poncho · 11 months using the app
★★★★★
Shopify

I have been working with Brandon from ClickShip for all our shipping needs as we navigate through this Canada Post strike. He ahs been awesome! Very helpful and works very closely with me to try and lock in the lowest shipping rates. I would highly recommend switching to ClickShip!

Developer reply ·

Thank you for the great review! We’re so glad to hear Brandon has been able to support your business and help you secure the best shipping rates during this time.

SKRE Canada · 10 months using the app
★★★★★
Shopify

I met James Lang at a convention and started using clickship right after. Had nothing but a great experience so far. Better rates, quick responses and awesome service.

Developer reply ·

We appreciate your feedback! It’s wonderful to hear that meeting James led to such a positive experience with ClickShip. We’re happy the platform and service have been working well for you.

Haute Foods · Over 1 year using the app
★★★★★
Shopify

Suzanne and the team are wonderful and helpful. The team is always available to help. The system integrates with our multiple channels quite well. Thank you!

Developer reply ·

Thank you for the kind words! We’re thrilled to hear that Suzanne and our team have been so helpful and that the platform integrates well with your channels.

Energy Powersports · Over 1 year using the app
★★★★★
Shopify

I don't know what we would do without the excellent ClickShip app. If we ever have questions or require solutions with functionality, our account expert / representative James Patrick Land is always there for us, and going the extra mile with customer service, assuring MC Ranch Overland have all its shipping needs perfectly situated. Thank you ClickShip and big thank you to James. Mike Offerhaus, owner, co-founder and product development. MC Ranch Overland.

Developer reply ·

We truly appreciate your thoughtful feedback! It’s great to hear James has been able to provide such consistent and dedicated support for your business. Thank you for choosing ClickShip!

MC Ranch Overland · Over 1 year using the app
★★★★★
Shopify

We have been using Click Ship for almost a year and it has been a game changer. Brandon was very helpful in setting us up and is very responsive when I have had questions. The pricing is great and I have recommended click ship to a few of my suppliers which has helped me save even more money.

Developer reply ·

Thanks so much for sharing your experience! We’re happy to hear that Brandon has been helpful and that ClickShip has made a real difference in your shipping process.

Greenworks Building Supply · About 1 year using the app
★★★★★
Shopify

We had to find another solution for shipping due to the Canada Post strike and was recommended ClickShip from a good friend. We signed up right away and was nicely helped by James Lang on the ClickShip team who answered all our questions and got us shipping within the same day! It has been easy to use and having it be able to pull our orders from Shopify has been very helpful, still allowing us to maintain our streamlined processes without too many extra steps. Allowing to ship from multiple different providers has also allowed us to get the best price, we were pleasantly impressed by the shipping discount as well. Highly recommend, thanks!

Developer reply ·

Thank you for the wonderful review! We’re thrilled to hear ClickShip has helped streamline your Shopify shipping and that James was able to get you up and running so quickly.

craftedvan · 14 days using the app
★★★★★
Shopify

I have tried a bunch of different shipping integrations, and ClickShip is definitely my favourite. It has the best shipping rates and customer service. James Patrick Lang has been really helpful with all my questions!

Developer reply ·

We really appreciate your kind words! It’s great to hear ClickShip has become your favorite solution and that James has been so helpful along the way.

StokedWorks · 15 days using the app
★★★★★
Shopify

To date, we have been impressed with our experience using Clickship. We’re pleased with the competitive rates and the excellent overall user experience. Pamela, our account representative, has been consistently responsive and helpful whenever we’ve reached out for assistance or guidance.

Developer reply ·

Thanks so much for sharing your experience! We’re happy to hear Pamela has been so supportive and that you’re pleased with both our rates and platform.

JPSMGolf · 5 months using the app
★★★★★
Shopify

We've only been using ClickShip for a couple of weeks, but it's been great! The Shopify integration was easy and the platform is very user friendly. Any questions I did have were answered quickly by our account exec James Lang. He's been extremely helpful!

Developer reply ·

Thanks so much for your review! We’re happy to hear your onboarding experience has been smooth and that James has been so helpful along the way.

Modern Fable · 13 days using the app
★★★★★
Shopify

ClickShip works as expected. Decent rates and easy enough to use. We switched from ShipTime and have found that it has all the same functionality plus some. James Lang was great at explaining the features and following up promptly on any questions.

Developer reply ·

We appreciate your kind words! It’s great to hear that James was able to make your transition to ClickShip seamless and that the platform is meeting your needs.

Planet Bee Honey Farm · About 2 months using the app
★★★★★
Shopify

Pamela McConnell has been absolutely outstanding! She’s always available — truly a one-call-away person who never fails to assist us. Her updates are consistent, clear, and timely, keeping us informed on every step of our shipments. She goes above and beyond to make the process smooth and worry-free. One of the best account executives we’ve ever worked with!

Developer reply ·

Thank you for sharing this wonderful feedback! Pamela will be so glad to know her dedication and support have made such a positive impact on your experience.

Dermal Therapy · 12 months using the app
★★★★★
Shopify

Updated Review: I have been using ClickShip for over 3 years now and the experience with the software and the team behind it has been amazing throughout. A special shout out to Pamela McConnell, my account executive for the last 2-3 years, who is not only always available if there is any issues (which happens rarely) and even takes the time to proactively touch base regularly to ensure we are happy with the service. Original Review from Oct 2023: Clickship is a great shipping app that has made my shipping so much easier and helped my business tremendously. Firstly, I get live rates from ClickShip for various carriers on my website so customers can pay the exact amount and I am neither overcharging or undercharging customers by using manual shipping rates. Secondly the rates I get from ClickShip are great, they have helped me reduce shipping costs and offer better pricing to customers Thirdly, its easy to use. It integrates well with Shopify and on the ClickShip platform I can see orders from multiple Shopify stores together and ship them out from there. Fourthly, customer service from Mawiz Kidwai, my account rep has been great. He is always very helpful, and any issues I have, he has followed up and resolved. I hope his dedication and professionalism is recognized by ClickShip There is a small issue with billing (overcharges from carriers) I have brought up with Mawiz and I am sure he will help me take care of it.

Al Barakah Books Canada · About 3 years using the app
★★★★★
Shopify

Great shipping rates, and solid support. Easy to use and integrate. Good rates even on LTL shipments. We are glad we switched.

Developer reply ·

Thank you for the great feedback! We’re happy to hear you’re enjoying our competitive rates and that the platform has been easy to use for your LTL shipments.

Foothills Naturals · 6 months using the app
★★★★★
Shopify

EDITED REVIEW Below is the original review, which shortly after being published got me an email from my account representative looking to hear more about my appreciation. She was accompanied by the Director of Growth, and the three of us took had a dense 45-minute discussion about what could be improved and which improvements were just about to be rolled out. From the looks of it, it does seem like the user experience will be considerably improved, and I have to say I am looking forward to seeing them in action. Perhaps the most important aspect of this call was how the Clickship team and direction are dedicated to customer service, and this is all to their credit and goes a long way in terms of my appreciation of a supplier. ORIGINAL REVIEW: This app is great news for saving on shipping. I am hugely appreciative of all the costs saved over the past 2+ years. Customer service varies between "outstanding" and "meh". It really depends on who takes the call / email. Fortunately there's been more good than bad on average, so here goes one star. The other star removed, and that's the most important one in my opinion, is on the customer experience on the platform. There are some basic navigating functionalities that are missing (having to click "X" to close a certain window instead of clicking outside of it, having to click "Enter" to run a particular search instead of hitting the key, the clunkiness of the order page which cannot be sorted by any other parameter than date when it would be relevant to sort orders by selected carrier or store or tag, the impossibility to easily add just one manual order to the order page instead of uploading a csv, the fact that you can't set orders temporarily "on hold" to see them removed from the cue). It feels like an app designed by people who have never done any serious work at a shipping station. The discounted shipping rates keep me using it, but I continue to miss a more Ux forward app like Shipstation.

GROOM · Over 2 years using the app
★★★★★
Shopify

I have had a fantastic experience using Clickship for our shipping needs. The platform is easy to use, reliable and has made our shipping process smoother but, what truley sets Clickship apart is it's outstanding customer support. Her name is Pamela! I want to especially highlight pamela, who has been absolutely wonderful to work with. She is accessible, knowledgeable, patient and incredibly helpful every time I reach out. Whether it is a small question or a more complicated issue she takes the time to make sure everything is resolved. Pamela really goes above and beyond. I want to say Thank you to her publicly. We are grateful for her support and highly recommend Clickship to any other business looking for a new shipping platform to try. Tara

Developer reply ·

We’re so grateful for your kind words! Pamela will be thrilled to hear how much her support has meant to you. We’re glad ClickShip has made a positive difference for your business.

ROUSSEAU Chocolatier · 11 months using the app
★★★★★
Shopify

We LOVE ClickShip and our representative Suzanne! When she connected with us after the first Canada Post strike, she walked us through everything and made the change over so easy! The back end is so easy to use and connected easily to the back end of our website. I know without it we would be in a pickle to get our packages out to customers across Canada so we are super grateful. We have been referring our small business family and friends to ClickShip and reporting how great it has been for us to keep moving our packages easily. A game changer for all small businesses.

Developer reply ·

We’re so grateful for your continued trust! Suzanne will be delighted to hear her guidance made your transition to ClickShip an easy one.

Couture Candy PTBO · 5 months using the app
★★★★★
Shopify

Great for Shopify parcel shipping. Works clean, no nonsense. James handled everything from setup to follow-up and made sure we were good to go.

LOOT BOX ART · 2 months using the app
★★★★★
Shopify

James Lang has been great to deal with! Clickship has saved us many times the last year. Thank you!

Developer reply ·

Thank you for your kind words! We’re so happy James has been able to help and that ClickShip continues to support your business.

Truly Lifestyle Brand Inc. · 11 months using the app
★★★★★
Shopify

We have had significant savings and it's very user friendly. We are happy so far and have been using it for under a year so far. Our rep has been very responsive and helpful too.

Developer reply ·

We really appreciate the great feedback! It’s wonderful to hear ClickShip has helped you save and that our team has been responsive and helpful.

Saltspring Soapworks · 4 months using the app
★★★★★
Shopify

Brandon Ferguson is extremely helpful, supportive, and very quick to help/solve any problems. He has always been there there to help and has been efficient at helping us navigate through ongoing strikes and shipping issues - as we are a small business, this has been imperative. The app itself is very user friendly and easy to work with. Would recommend this app to make your shipping procedures more efficient.

Developer reply ·

Thank you for such kind words! We’re so glad Brandon has been able to support your business and that ClickShip has been a valuable tool for your shipping.

Zennkai · 11 months using the app
★★★★★
Shopify

We LOVE Clickship! It’s the BEST! We’ve been using them for over a year. If it wasn’t for ClickShip we wouldn’t even be able to ship to the US with all of the tariffs. ClickShip has walked me through everything to do with CUSMA. Our representative is Serena (Shipwithserena) and she’s been amazing with everything over this past year. Serena takes the time to literally call you and answer your phone calls to help you with ANY issue. She’s been a lifesaver. Shipping through Canada? The prices and convenient pickups can’t be beat. I promise, they aren’t paying me anything, I’m just really grateful for Clickship and my account rep Serena, I’ve NEVER experienced the level of customer service she’s given us.

Developer reply ·

We’re so happy to hear you’ve had such a great experience with ClickShip! Serena will be thrilled to know she’s made a positive impact on your business.

SUGARHOUSE CERAMIC CO. · Over 1 year using the app
★★★★★
Shopify

After Canada Post lost my trust last Fall, I have transitioned over to Clickship and have had zero issues. Great rates, easy label creation and helpful that it integrates with Shopify. I do use the Shopify platform for generating labels on Shopify orders, but I also send many packages that do not come through Shopify. They all go through Clickship. Thank you!

Developer reply ·

We’re delighted you’ve made the switch to ClickShip and are enjoying the results! Thank you for trusting us with your shipping needs.

Antler & Acre · 11 months using the app
★★★★★
Shopify

I first started using Clickship a few months ago for the great rates and easy integration with Shopify. It's made a big difference in our ability to pivot with the ongoing changes with postal strikes and tariffs. My Account Manager has been exceptional with communications and helping me navigate the options during these changes. Kudos to the team for a great app and company to partner with.

Developer reply ·

Thank you for the thoughtful review! We’re glad to hear our team has been able to support your business through those changes and challenges.

East Coast Catalog · 5 months using the app
★★★★★
Shopify

I'm new to Clickship and I am sure I needed more learning help than others but James Lang showed eternal patience and helped me get my first shipment off to my customer. I definitely plan to use them as my new "default" shipping option and I highly recommend them. Garry Logue

Developer reply ·

We’re thrilled to hear your onboarding went smoothly! James will be so pleased to know his guidance helped you get started successfully.

Pillowpacker® Pillows · 4 months using the app
★★★★★
Shopify

The app works well and it has great functionality. It's great to have so many carriers to choose from and ensure the lowest cost for shipping. James Lang who helped us set up our account was also extremely responsive and answered any questions we had whilst we were learning the system.

Developer reply ·

We appreciate the amazing feedback! It’s great to hear that James helped get your account set up and that ClickShip has been working well for your business.

The Flavor Gang · 4 months using the app
★★★★★
Shopify

The app works very well! No complaints after a year of use. James was super helpful getting everything set up and has been really quick in getting back to any questions I have had.

Developer reply ·

Thanks so much for your review! We’re thrilled that James and the ClickShip app have been such a help over the past year.

Dunbar Cycles · 10 months using the app
★★★★★
Shopify

Developer reply ·

Thank you for the fantastic review! We’re happy to know ClickShip is making your shipping process easier and more efficient.

Matteo's Coffee Syrup · About 2 months using the app
★★★★★
Shopify

I just want to give a shoutout to Calvin Lau at ClickShip. He’s been super supportive and always quick to respond whenever we need help. Honestly, out of all the shipping platforms we’ve worked with, ClickShip has given us the best customer service, and Calvin makes the whole process so much easier. Really appreciate the way he handles things. HISTOLAB | GOTU SKIN CARE

Developer reply ·

Thank you for the shoutout! Calvin will be thrilled to hear your kind words. We’re so glad ClickShip has helped make things simpler for your business.

GOTU SKIN CARE · 3 months using the app
★★★★★
Shopify

Suzanne Kehren has been incredibly supportive and helpful—especially as we navigate the challenges of new tariffs. The app itself is user-friendly, and the support we received during our transition from our previous shipping company was outstanding. Highly recommend!

Developer reply ·

We really appreciate your feedback! Suzanne will be happy to hear her support made such a positive impact on your experience.

sariKNOTsari · 5 months using the app
★★★★★
Shopify

The ClickShip app is super easy to use and makes shipping so much simpler. Couldn’t ask for better support! Also, huge thanks to Suzanne, my supportive contact person in Freightcom.She’s been super helpful and supportive every time I’ve needed assistance . Thank you!

Developer reply ·

We’re so glad to hear you’ve had such a smooth experience! Suzanne will be delighted to know her support has been helpful along the way.

White Harmony™ · Over 3 years using the app
★★★★★
Shopify

Clickship is my go to shipping partner. James Lang is an awesome rep & answers all my questions and solves issues in a very timley manor. I have looked at many other shipping platforms and Clickship beats them all including pricing. Satisfied customer

Developer reply ·

We’re thrilled to hear that ClickShip has become your go-to shipping partner! James will be so happy to know his support makes such a difference.

Ulla-La Boutique · 11 months using the app
★★★★★
Shopify

Kristina at ClickShip is an absolute rockstar! She made my transition from another shipping app completely seamless and has saved my company a significant amount of money in the process. Being able to offer free shipping to customers while actually saving on those shipping costs is pure profit. I highly recommend ClickShip — and make sure to ask for Kristina!

Developer reply ·

We love hearing this! Kristina will be delighted to know she helped make your transition smooth and successful—thank you for recommending us!

Axeman.ca · About 3 years using the app
★★★★★
Shopify

Easy to use, offers us competitive rates from top carriers. It's easy to schedule pick ups.

boogie + birdie · About 1 year using the app
★★★★★
Shopify

Had a wonderful experience with my Clickship Customer Service Rep, Noor. Set me up, integrated my Shopify store with the shipping app seamlessly and had me set up in mins. Features are very user friendly and perfect for new and small businesses. Rates are competitive. Recommend.

Deen City · 12 days using the app
★★★★★
Shopify

Clickship saves us so much money on shipping and our representative, Kristina, is so quick and helpful when we have any issues with shippers/shipments. Highly recommend!

A & E Beauty Supplies · About 2 years using the app
★★★★★
Shopify

Great app and service, have been using it for the past several months and we've been able to ship with minor issues. Definitely helped save us some money to improve our net margins with their cheaper shipping rates and carrier options.

Wick of Hope · 8 months using the app
★★★★★
Shopify

It's awesome! They offer great rates with the big names, and some additional couriers that we haven't used before. It integrates seamlessly with Shopify, the couriers come and pick-up your shipments, and it saves money -- especially for larger shipments going longer distances. Love ClickShip!

Red Cap Hot Sauce · About 2 months using the app
★★★★★
Shopify

I have been using click ship for over a year now and it’s been a great tool and support for my business. Kristina is my go to gal and I am so grateful for her continuous help and support if I have any issues. She walked me through the whole set up process and I never hesitate to reach out if I have an issue. It’s has helped my company very much with all the shipping costs. I would definitely recommend

BUSH Beard · About 2 years using the app
★★★★★
Shopify

game changer for shipping, we have been on Shopify for four years and we got onto this app 6 months ago and it has the best deals and super easy to use for any shipping provider. Our only recommendation would be to streamline printing labels in bulk. Create a preset for descriptions, value, reason of export etc that can be applied to 100+ orders at a time.

Developer reply ·

Thank you for your fantastic review! We're thrilled to hear that ClickShip has been a game-changer for your shipping needs. We truly appreciate your feedback regarding bulk label printing and presets. Our team will be in touch with you to better understand your suggestions and explore ways to implement improvements. Your input helps us continue to enhance our platform for all users. Stay tuned for updates, and happy shipping!

Secondlifejewels · 4 months using the app
★★★★★
Shopify

As a Canadian Company shipping to the US often. Without Clickship we would have been out of business probably with all the challenge Covid brought us. Canada Post and other companies charge 2-3x the price with much worst services. Clickship is a great company and I have been working with them for more than 2 years now, I highly recommend them. Xavier - Ceo of Calisthenixpro

Calisthenix pro · Almost 3 years using the app
★★★★★
Shopify

Excellent sercive! Can't live without this app

Evertrust Truck Parts · 8 months using the app
★★★★★
Shopify

ClickShip contacted us with promises that seemed too good to be true, the greatest of which being lower shipping rates. We believed we were already paying reasonably low prices for shipping, but we were wrong! ClickShip has been easy to use and almost always comes in cheaper than with the shipping platforms we were using before - sometimes 30, 40% less. And when a package is damaged and we have to file a claim, they take care of it! I can't tell you how many hours we were spending previously on the phone with shipping companies trying to claw back any bit of compensation for lost or damaged shipments, but I just got word back on the first ClickShip claim we've had to make that it's dealt with and a cheque is on its way for the damaged items. To top it all off, ClickShip's customer service is impeccable. Our rep, Hasan, is always helpful and quick to reply. He and his team made setup very easy and quick, and we haven't been disappointed yet. Deleted our other shipping integrations after thoroughly testing ClickShip and finding no issues. Could not give a higher recommendation for anyone looking to save money on business shipping costs.

Kershaw Canada · 5 months using the app
★★★★★
Shopify

We have been using clickship for almost a year now, and it has been a game-changer for our shipping needs. Whether it's shipping within Canada or to destinations worldwide like GB, the EU, AU, JP, or the Middle East, clickship has allowed us to quickly and accurately get freight shipping rates. Our account manager, Hasan Panju, is exceptional. Hasan's support is simply the best. The platform is user-friendly, making it easy to book shipments and track them. You can't find better rates anywhere! We do a lot of shipping and ship worldwide, and the money savings are unbelievable. I highly recommend clickship for all your shipping needs!

VC Ultimate · 5 months using the app
★★★★★
Shopify

Hasan From click ship is great, and there software has helped us grow as a company so much! Very thankful for hasan and click ship

BulkBully Supplements · About 2 months using the app
★★★★★
Shopify

I have been using Clickship/Freightcom for more than 4 years and I can say that service is fantastic. If ever you encounter any problem, they will do their best to correct it. We have been using it via Woocommerce, and it was working well, and now with Shopify, and it's also going really well. Really easy to use for a really affordable price with competitive rate! Thank you!

Astronomy Plus · Over 1 year using the app
★★★★★
Shopify

We just started using ClickShip / Freightcom in the past month or so. It has been an incredibly smooth, easy experience. I would recommend this to anyone, but especially small businesses who are struggling with the high costs of shipping. It has been a struggle for us to navigate the hardships of having an online store with the costs of shipping as a small business and this website has been a saving grace and has saved us time and money in the process. Specifically, Anish, who set us up on the site and assisted us with integrating their shipping platform to our Shopify store to make things more seamless for us. No more copying & pasting addresses, it is already integrated into the order info for you. In our case we just enter the shipping box size we choose and find rates and book our pick up all in the same place. Do not wait to switch to them. Anish has checked in with us multiple times throughout the process and continues to make sure we are enjoying the platform and encourages us to reach out if we need anything . His customer service has been incredible. 10/10 recommend.

GameOn!Ottawa · About 1 month using the app
★★★★★
Shopify

I've been using Clickship for a few years and I absolutely love it. I love how order details from Shopify and Amazon are imported automatically, and I can save my package dimensions to auto-populate for each sku. It's super easy and great pricing! One click of a button and the label is purchased, the order is automatically fulfilled with tracking in the appropriate Marketplace, and customer service is really great too :) Everyone is friendly. Highly recommend!!

Suniela Beach · About 1 year using the app
★★★★★
Shopify

The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!

Red Bear Outdoors · 5 months using the app
★★★★★
Shopify

ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.

Royal Dubai Jewellers · 12 months using the app
★★★★★
Shopify

Clickship is the best shipping app! It’s very user friendly and they offer the best rates. Mawiz helped me setup my account and is available whenever I have any questions. I highly recommend using the clickship app.

ONYXNAILPRO · 9 months using the app
★★★★★
Shopify

Cheaper and easier to use than other platforms that we've tried before, and the integration with shopify is fantastic. They gave us a dedicated account rep, and support from Mawiz has been great. Highly recommend trying it out.

YEG Fire & Safety · 4 months using the app
★★★★★
Shopify

Started using Click Ship and this app about a year ago... The set up was quick and easy, Mawiz was super helpful, and has been my go to for questions since signing up. The app itself makes shipping super easy. It is integrated into my shopify store... and the orders and addresses are connected so no need to reenter. Its super easy to use... and the best part is the rates are reasonable.

Norm & Lenore · 10 months using the app
★★★★★
Shopify

It has been our solution for shipping larger items, international shipments, and next-day deliveries. Bonus point we also get free envelopes and thermal labels with them.

Trinken · Almost 2 years using the app
★★★★★
Shopify

Just started using this app recently and so far, so good. Prices compare favourably to a competitor app I was using. Fuad, my customer service rep, has been great, very helpful and responsive. Interface is pretty intuitive and any questions I did have were answered quickly.

Black Diamond Cat Trees · 6 days using the app
★★★★★
Shopify

Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!

Purl Passion Fibre Arts · 8 months using the app
★★★★★
Shopify

Customer support is super helpful and supportive and this app really helped to drive down prices for shipping!

Worthy Jams · About 1 month using the app
★★★★★
Shopify

The app gives me access to super affordable shipping rates that I would have never otherwise had. I can ship to US from Canada and offer rates lower than what stores in the US even offer. Website is well made and is often being updated. I once emailed in some suggestions for improvement and saw they had taken and implemented one just a day later. Mj is always super helpful if I have concerns or questions.

Fizz Fairy Krazycolours Inc. · About 1 year using the app
★★★★★
Shopify

We have been using Clickship for years and have always found the customer service team to be super responsive if we have any issues with their system. We love that we can schedule our carriers through their system. They also handle issues with shipments that go missing. It's a pretty simple and seamless service to use.

NUT • HUT · Almost 4 years using the app
★★★★★
Shopify

This app has improved our shipping costs to the customers 100%. To be able to have LTL loads with live cost is amazing. It has shown to improve our abandon carts as well. I highly recommend this app.

Dotmar Fitness · Over 1 year using the app
★★★★★
Shopify

I use this app to ship about 2/3 of my orders. Easy to print labels, schedule pickups and combine orders for shipping. I run 2 businesses on several channels and it integrates my Shopify and Etsy orders in one spot. Customer support is very quick to respond and are friendly and pleasant to deal with.

Developer reply ·

Thank you for your review! We're delighted to learn of your experience and we hope that you eventually ship all of your orders using our app. Happy shipping!

Spack Craft Fabric · 6 months using the app
★★★★★
Shopify

Great service and rates and Monti is awesome! We've been working with them for a number of months and rates are the best we've seen so far.

Developer reply ·

Thanks for the review! We hope you continue to ship smarter and faster with ClickShip. Happy shipping!

FABCYCLE · 5 months using the app
★★★★★
Shopify

Attention Small Business owners! If you do not work with Clickship, YOU MUST! My Account Executive, Monti Saleh is possibly the most patient, kind and helpful in this industry. Not only does he operate with care, he gets the job done and always here to support me. I am beyond grateful. THANK YOU MONTI

Developer reply ·

Thank you for this amazing review! We're grateful that we've been able to help and benefit your business. Happy shipping!

Baby Bunny Co. · 7 months using the app
★★★★★
Shopify

This app along with Maythum has made the difference in my business! Maythum is helpful, efficient and never leaves a question unanswered. Shipping is never a concern and as a business owner, I couldn’t be more pleased!

Developer reply ·

Thanks for the review. We're delighted that ClickShip has been able to make a positive difference for your business. Happy shipping!

Sfondoshop · 11 months using the app
★★★★★
Shopify

Click ship has been super easy to work with. The interface is clear and concise. Any issues are resolved quickly from our amazing account manager Maythum. We msg him and get a response almost immediately. We were working with another 3rd party shipper previously but are really happy we made the switch!

Developer reply ·

Thanks for the review! We're delighted that you made the switch over to ClickShip and that you've been enjoying the benefits of using our app. Happy shipping!

Daub + Design · 6 months using the app
★★★★★
Shopify

The moment I signed up they instantly assigned the most super helpful and wonderful account executive to me! It has been a most wonderful and pleasant experience with click ship! Best service so far, fast shipping, beautiful rates I’m stuck with them for a while! That’s for sure

Developer reply ·

Thanks for the review. We're pleased to have you on the platform and enjoying the benefits of using ClickShip. Happy shipping!

T-DOT Wheels · 20 days using the app
★★★★★
Shopify

Clickship and Freightcom been a game changer for my business for shipping options for my online business. Maythum is absolutely amazing and so so so quick to respond and follow through any time I have a question or concern. Very happy with this App and service. Highly recommend!

Developer reply ·

Thank you for the wonderful recommendation! We're delighted to learn that you've had a positive experience with the app and that our service has been adequate. Thanks again for the review. Happy shipping!

Pretty by Her · 11 months using the app
★★★★★
Shopify

This app is so indispensable for Canadian sellers. They offer very very good prices on shipments with all major companies, like UPS, Canpar, DHL, FEDEx, Purolator,etc.. Also you it can shows the shipping rates at checkout, that's so important. And we can import orders from many platforms, like Etsy, Amazon, eBay,et. They offer to connect your our Canada post account on the pay plan. Shipments are now easier and faster.

Developer reply ·

Thank you so much for this glowing review! We really appreciate the love and are delighted that you've been enjoying the many benefits of using ClickShip. Happy shipping!

Côté Cuir · Over 1 year using the app
★★★★★
Shopify

Amazing support and customer service department! Many thanks to John for his patience and knowledge! Shipping is now fast, easier, and cheaper than Canada Post. We are more than happy : )

Developer reply ·

Thanks for the review. We're delighted that you're pleased with the app and enjoying the perks of shipping with ClickShip. Happy shipping!

Lost & Faune · 7 months using the app
★★★★★
Shopify

We have some bugs with the app and printing manifests, but overall by far the best shipping app I have tried in the past years! I give it 5 stars also because the customer service is very good

Developer reply ·

Thanks for the review. We're sorry to learn that you've run into a few bugs, but delighted that our support team was able to provide adequate support. Thanks again for the review. Happy shipping!

BKIND · 3 months using the app
★★★★★
Shopify

In general, a good app to help you save money. The system is 99% reliable. Hiccups once in a while, but not a big deal. Recommend this.

Developer reply ·

Thanks for the review and the recommendation. Happy shipping!

nutrika plant-based · 11 months using the app
★★★★★
Shopify

Clickship makes it so easy to select shipping rates and fulfill orders at the click of a button. We've saved so much money using Clickship's rates compared to CanadaPost. Excellent customer service department too - our rep, Juanita, is very knowledgeable.

Developer reply ·

Thanks for the review. We're glad you've been able to save more time and money with ClickShip. Happy shipping!

Cocoa40 Inc. · 10 months using the app
★★★★★
Shopify

Great app! Makes shipping easy, smooth and organized. Love having everything in one spot. The user experience is also great and customer service

Developer reply ·

Thanks for the review. We're delighted to learn that the app has helped make shipping more efficient for your business and that you've been satisfied with our services. Happy shipping!

Scoria's Wholesale (CAD) · 7 months using the app
★★★★★
Shopify

Great app! Makes shipping easy, smooth and organized. Love having everything in one spot. The user experience is also great and customer service

Developer reply ·

Thanks for the review. We're delighted to learn that the app has helped make shipping more efficient for your business and that you've been satisfied with our services. Happy shipping!

Scoria Canada · 7 months using the app
★★★★★
Shopify

Great app! Makes shipping easy, smooth and organized. Love having everything in one spot. The user experience is also great and customer service

Developer reply ·

Thanks for the review. We're delighted to learn that the app has helped make shipping more efficient for your business and that you've been satisfied with our services. Happy shipping!

Scoria World · 7 months using the app
★★★★★
Shopify

We trust Clickship for all of our outgoing shipments and they've been great in offering great rates. The support team has also been very helpful.

Gyc1 · About 3 years using the app
★★★★★
Shopify

I am so thankful for freightcom/clickship and the amazing service they offer! Maythum was instrumental in my business launch and was available for all of my troubleshooting questions whenever I needed, which was a lot! Absolutely recommend!

Developer reply ·

Thank you so much for this wonderful review! We're happy to learn that you've been able to benefit from our services and support team, and are grateful for the recommendation. Cheers!

Farnham Flats Beauty + Bath Co. · About 2 months using the app
★★★★★
Shopify

Hasan from ClickShip has been so helpful by answering all of my questions and concerns without hesitation and get CHEAPER rates than anywhere else. Thanks so much!!

Developer reply ·

We're delighted to learn that your small business is taking full advantage of the savings we provide and that our support team has been helpful in setting you up for success with the platform. Thank you for this wonderful review!

Mossify · 3 months using the app
★★★★★
Shopify

Great prices and fantastic customer service. Thank you so much, guys, for making our business possible!

Developer reply ·

We're extremely pleased that we can help make your business possible. Thank you for this review!

Karusel · 11 months using the app
★★★★★
Shopify

Amazing app and perfect for what I needed. Easy to use real-time rates in cart and very competitive! I find it helps me save the most with my Canadian and US customers. Rates are way better than Canada Post! And, faster delivery. I know this has helped increase my sales once shoppers hit the checkout and see the shipping prices so competitive. One feature I wish the app had was to allow me to use my PO Box address in place of my physical address, for customer privacy reasons. But other than that, this app is 100% perfect. LOVE the convenient pickup scheduling feature too. LIFESAVING for a work from home mom like me!

Developer reply ·

Thank you for this glowing review! We're delighted to learn that your business is taking full advantage of the ClickShip application with features, such as real-time rates, and that you're saving more on your shipping costs. We've passed your feature request on to our development team to review. We appreciate the feedback and support!

The Fighting Irish Martins · 3 months using the app
★★★★★
Shopify

Love it! Roy is great and quick to reply. User interface is seamless as well. Prices are great and I love that I can compare against all couriers. Integration to Shopify and Etsy is amazing!!

Developer reply ·

Thanks for this amazing review! We're pleased you've found this application useful for both your Shopify & Etsy stores. Happy shipping!

Pampas Gal · 9 months using the app
★★★★★
Shopify

WOW! Seriously some amazing shipping rates, we never thought we could offer services like FedEx at affordable rates to our customers. The interface is very user friendly and customer service has been fantastic!

Developer reply ·

Thank you so much for this incredible review! We're very pleased we can help you get access to trusted carriers at affordable rates. Our support & development teams are thrilled with this feedback too. Thanks again!

Tea At The White House · 27 days using the app
★★★★★
Shopify

If you own a small online business in Canada - don't even think twice about downloading this. It made our life SO much easier and it is honestly the easiest and most user friendly app to use. It has saved us SO much time and headaches in searching for the best price for shipping labels and their customer service is absolutely fantastic. They are so quick and troubleshooting and we are so grateful for everything they have done for our business!

Developer reply ·

Thank you so much for this very wonderful and thoughtful review! We truly appreciate the support and it's been a pleasure to be a part of the journey and seeing your business grow and thrive. Happy shipping!

Lala Hijabs · 2 months using the app
★★★★★
Shopify

I use this app to ship all across the US. I prefer FedEx and using ClickShip has made buying shipping labels so easy! Being able to call ClickShip and speak to someone directly about any tracking/payment issues I've had is invaluable! Definitely recommend ClickShip!

Developer reply ·

Thanks for the recommendation! We appreciate the love and are delighted to learn that ClickShip has made purchasing shipping labels easier for you. Happy shipping!

Cara Keepsakes · 6 months using the app
★★★★★
Shopify

This app saves us times and money for sure!! Big thumbs up to our rep Alexandre and his Support Team who answered all of our questions and helped us to have this setup and running in no time! Merci

Developer reply ·

Awesome ! Alexandre will appreciate hearing this. We value having you as our customer.

1 FOR ALL ™ · 16 days using the app
★★★★★
Shopify

Clickship has been lifechanging for me. I live in a rural area and always had to drive to the post office to drop my packages off, but now I can get pickups with companies like Dicom and Purolator. It's been so easy, also. The shipping prices are a few dollars less than regular mail AND the packages arrive in like 1-2 days. I've actually had several customers write to me saying they are super impressed at how fast their order arrived. The customer service is excellent, always a really fast response from my agent Suzanne. Thank you !!!!

Developer reply ·

Fantastic to hear! we really appreciate the kind words. So glad that our service is valued by entrepreneurs like yourself. We would be very happy to help out 1000 of your closest friends :-)

Supayana · About 2 months using the app
★★★★★
Shopify

This app is incredible. Whats more incredible is the customer service. I cannot say enough about the team working behind ClickShip. This app has simplified and streamlined my shipping needs and ultimately made my business more successful! Love the app!

Developer reply ·

We so appreciate your kind words. You just made our day. We do work hard on making sure we can provide the best customer service we can. Sometimes mistakes are made but we do try to make it right. Thanks for acknowledging our efforts. ClickShip appreciates having you as our customer.

The Urban Botanist · 7 months using the app
★★★★★
Shopify

Click Ship Saved us so much headache instead of writing everyones infomation,just click of button and its ready.The rates are unbeatable saves us thousands of dollars each month,shipping big product and skids are so cheap it was mind blowing, Hassan was very helpful of getting us on track and checks up occasionally.

Developer reply ·

Thanks for the kind words and Hassan will appreciate the shout out. We appreciate having you as a customer. p.s. I want the Lambo for myself.

Kids On Wheelz · 2 months using the app
★★★★★
Shopify

Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.

Developer reply ·

Thank you for the compliments! We appreciate it. You also made Daniel's day! ( once we tell him of the nice review you gave of his customer service ). We value Fitzbody being our customer :-)

fitzBODY.com · 6 months using the app
★★★★★
Shopify

We've been thru numerous discounted shipping apps and this is by far the best choice. Easy store integrations, great prices and super easy interface. Give it a shot, you will not be disappointed!

Developer reply ·

Thank you Topher's Bear + Soap Co. for the vote of confidence! We appreciate you.

Topher's Beard + Soap Co. · 4 months using the app
★★★★★
Shopify

Without doubt , it is number one in it's category ! Best prices, service, and support. Nice & friendly use interface. It will save you money & time Love it

Developer reply ·

Thank you so much for this wonderful review. We appreciate the love and are extremely pleased that you're loving the app. Happy shipping!

Knurling Dental · 9 months using the app