Glow: Loyalty Points & Rewards

Glow Loyalty has been a great partner since we brough it into cassettecomeback.com . Our customers love the discounts, and it keeps them coming back again and again. We give them great value through this loyalty program and they know it, and appreciate it. We've got a good thing going here! They are always pretty quick to reply to your concerns and situations you occasionaly run into. Keep it going GLOW!

Amazing app & customer service! Thank you So Much Glow Team!! :-)

Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often. Try them out today.

Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!

We've used this app for 6 months and it adds a lot to our customer experience. It's intuitive and easy to install - but the absolute best part is the customer service. I ran into a snag with a customer account issue and having not fully installed part of the app so I reached out to the glow team. They responded within just a couple of hours and worked with me through the evening to find and resolve the issue. I worked with Sergey - and am so thankful for his professionalism and help. 10/10 experience across the board. Highly recommend!

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders. I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself. Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Excellent App. So easy to use.

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support! As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions. For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month! Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month. Thank you, Glow!

I just finished setting this up, but so far, I'm happy. They helped me import rewards from a previous program. The email feature and points expiry with an affordable price drew me to this app. I was also pleasantly supprised with how well the app worked on my website. For me, it is much more intuitive than other programs when on a website.

Glow loyalty has been amazing for my business, I highly recommend them. The team behind glow has had my back since day 1. AAA+ service. Thanks guys.

We've been running the Rewards and Refer a Friend programme for about a month and the early customer take up and reaction is good. The App itself is pretty much intuitive, quick to set up and highly brandable. When we've needed support it's always been forthcoming and helpful, but if you're in the UK be aware they operate on East Coast USA time zone. We've happily moved up from the Free plan to the first level of Paid for based on our early experience. We love to be able to integrate with JudgeMe Reviews

I have added this app to both of my websites, the support was amazing quick replies and simple easy to follow instructios. The initial setup was straightforward and took about 20 minutes. I can't comment on the sign up rate as yet as I have just gone live. Thanks to Ryan awesome support.

I would recommend this app to reward loyal customers. I was really happy with their customer service and happy to help structure a plan that works well for us.

这是一个很不错的软件，帮我解决了很多问题，尤其是忠实顾客的平台。所以在这里写下评论，支持一下。これは非常に優れたソフトウェアであり、多くの問題、特に忠実な顧客向けのプラットフォームを解決するのに役立ちました。 だからここにコメントを書いてそれをサポートしてください。

The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.

Edited review: the support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!

Very good app. The price is fair and the app itself has a lot of usefull features. Costumer support is very efficient ! Hightly recommend !

Je suis très satisfait de la plateforme et de la facilité a configurer en français. Très intuitif et simple pour l'utilisateur.

Die App lässt sich problemlos übersetzen bzw. individualisieren. Das Design lässt sich anpassen und alles funktioniert so wie es soll. Ich habe viele Apps ausprobiert, dies hier ist mit Abstand die Beste!

We spent a lot of time looking for the right loyalty app, and launched one other one and then deactivated it. Glow had the flexibility we wanted in the Rewards based on $ spent, making our program really simple for customers. There are a few things you need to do manually (like upload customers from another app) but the team was super helpful and responsive and had it done within hours. I highly recommend!

Absolutely the best loyalty program!! Very simple and the support is beatuful and efficient! Thank you!

Absolutely brilliant app - I don't often leave reviews, but feel compelled to. I've implemented the free version into my shop and it's working a treat - I hope that I will come to love it so much that it will be a paid for feature and part of my every day business. Thank you for making it easy to use and free to begin with. If I could give more than 5* I would!

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

The app is perfect for a micro start up like ours. I liked that the pricing was fair and I was not really losing out on features using the free plan. Once my customer base grows, I will be able to seamlessly jump to the next tier plan at a reasonable price. Easy to set up, allows for me to use my own colours and logos. The customer service was also excellent when I was first comparing different options!

Glow has proven to be the solution for translating our rather complex loyalty program from Square POS to Shopify POS. The flexibility of how points are earned (collection based, rule based of by dollars spent) allows us to integrate our online and in store loyalty rewards, along with tracking a customer credit program that is unique to our industry. The support staff is responsive and extremely helpful. Since it's a relatively new software, things change and develop pretty rapidly with Glow. I have been mostly impressed with how they have dealt with nuances and issues that have come up so far.

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it. The interface is clear and it's easy to use. Pricing is great compared to competitors. Excellent experience so far.

Easy to install and customize. Their support is friendly and incredibly fast. One of the only affordable apps where you can reward with products (it’s the only way in Germany for booksellers to run bonus program so). Hope they will solve the problems with automatic members (same here) and the translation difficulties, but I’m very confident about it ;)

I have vetted several loyalty apps for Shopify and have nothing but good things to say about Glow after using them for a couple of months. They are the least expensive of all the apps I have investigated and offer the most features for the price point. They have a free plan, and it's only $9/month for up to 500 customers. Other apps in this category charge hundreds per month for similar features. Glow is simple, and they make it easy to award points to your customers and set up rewards. Customers can use their widget to exchange their points for discounts or products from your store. They do award guest accounts with points by default, but you can disable that option if you'd like or set points to expire, so they don't count against your limit. It's easy to control your numbers if you are working on a budget, however, we use guest points to our advantage and incentivize guests to register and claim their points. A+ to the team as well, they are very accommodating and always responsive when we reach out.

I tried about 4 other apps and deleted all of them, happily keeping Glow. I don’t have many Shopify customers yet, so I love that there’s a free plan that fits my current needs and still lets me customize things to my liking. I also truly appreciate that the next tier up isn’t ridiculously expensive (like some apps), and I hope my customer base gets big enough soon so I can upgrade and explore the full features. Regardless, I’ve had it about a week and couldn’t be happier. THANK YOU GUYS!

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Finally a loyalty app with affordable pricing for a small one-person ecommerce, as I am. And, with an awesome support team, with plenty features (including emails), easy set-up, great UI and non only english usage. There are some things which could be improved (like more integrations, email templates and ways to earn points) but I know it's the beggining of this app. Fingers crossed for the future developping of Glow Loyalty app which I love!

I have been looking for a simple to use loyalty app to use online and at my two shops. After extensive testing and playing I am happy to say the glow loyalty app works a treat. What was more impressive was Ryan and the Support team - I had a few suggestions on improving their new VIP tier feature - especially the ability to manually adjust a persons tier from the console. As the VIP was a new feature they took on board all of my suggestions and comments and they were available to test the next day - and I have to say works very well. The flexibility with the app is great for the price. Other apps you had to be on their TOP plan to get VIP or Tier features and they cost $$$$. Glow gives you all the features to control the loyalty even on the basic plan, helping you grow the program from day one. The widgets and interface is uncomplicated and clean - which makes it easy to use and get you up and running fast. Thanks Glow!

Great app and great team of developers always ready give you the right advice. Nothing better in Shopify downtown...

After trying so many Loyalty Programs finally,.. the right one. These guys know what they're doing. I'm really impressed with their customer service and the app itself is top-notch. Our congrats to the team behind Glow!

I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys

We found this app right for our needs. Not only is it easily customizable, they have fantastic support.

less than a week in extremely satisfied/excellent service / excellent features / amazing pricing - I'm sure they will have 200x the users within the next 12 months. I spend over 2 weeks looking at others and they all fell short - if you're lazy and love wasting money go with the other guys