WESTON JON BOUCHÉR
United States
Reviews (11)
Great app and company. Been a pleasure working with Veeper and the ROI is a no-brainer.
Super helpful customer service team and very user friendly app.
Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!
Thankful for an easy to install and customizable app that integrates all my google reviews! I thought I'd have to get a developer to add this. Fair price for what it does.
Developer reply ·
We're grateful for your positive feedback! It's wonderful to hear that our app met your expectations with easy installation and customization. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing our app!
Awesome app with tons of features. Has really helped curb returns for sizing issues as well as increase orders due to giving my customers more confidence in their size selections. Great customer service as well! Prompt and professional.
Developer reply ·
Thanks so much for this fantastic review! Reducing the need for (and stresses of) returns is one of the core business cases we try to solve for our customers, so we're very happy to hear this feedback. Please touch base whenever you need help again - Ron and Daniel and the rest of the Kiwi team are always standing by and ready to go!
I have yet to find another app that offers this much value. I am blown away by how many features are available AND ones that actually work well to upgrade my existing theme. Couldn't recommend more. Their customer service is AMAZING too. Fast response, professional, friendly and detailed.
Customer service is awesome! I also like that this app takes away a lot of the back and forth correspondence involved with normal returns. It saves you time. A future standard (instead of premium) feature, if possible, would be that AfterShip Returns would add a returned item back to inventory via it's shopify integration. Right now after resolving a ticket, you have to manually go and issue the refund and add the product return back into inventory. This seems like a standard feature, not a premium. I'd also like to have the premium feature of customers getting to manually exchange for in stock items of their choice during the return process. Right now it's also a premium feature. As a small brand, I just can't afford so many apps at premium tier.
Developer reply ·
Thank you for sharing your valuable feedback. If you have a Shopify Plus account then you can use the Gift card option to issue a refund. We do keep track of the requests by our users and we will make it more feasible. Do let us know if you have any suggestions for us. You can always use the chat option on your Returns...
I've been working on getting this feature to work on my website for a year now. So many other apps and developers could not accomplish this. I am so grateful to have found VIP. It works correctly and is affordable for small businesses like mine. Highly recommend. Great support too for install on my custom shopify theme PRESTIGE.
I couldn't be happier with Stamped! As I specifically chose them due to their credibility in the reviews realm– as they seem like the industry standard from what I can tell. They really deliver. Not just on the ease of use and functionality, but when you reach out to their support they go above and beyond to make sure everything works as you want it to. Even custom requests much later on if you change things with your theme or site. Like in my case, I needed to consolidate product pages and combine reviews. They took the stress away and handled it for me! Thank you so much.
Developer reply ·
Hey there, Thank you for your review and kind words! We're glad that you're loving our app, it's really heartening to hear that you found our app to be a great fit for your store :) We appreciate your compliments of our support staff as well. Thank you again, we hope that you'll have a great time collecting reviews with Stamped.io!
I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys
Developer reply ·
Thanks for the kind words! We're glad you decided to give us a try. Please let us know if there is anything we can do to help in the future.