Entangle Google Reviews
by Entangle Commerce · launched
View in Shopify App Store ↗Reviews (592)
unfortunately didn't work. disappointed
Developer reply ·
We're really sorry it didn't work out. In most cases this is a quick fix on the Google Business Profile connection, and we'd love the chance to sort it out for you. Could you reach out to our support team? We'll help you get it running.
Never worked. Charged for app nearly two years. canceled subscription and app continued to charge. Try together refund and no one, Shopify and google rocket app, says the other has to refund.
Developer reply ·
We’re sorry for the frustration caused. While we didn’t receive a support request regarding the app issue, we always encourage merchants to contact our support team so we can help resolve problems quickly. Billing is processed through Shopify, and although subscriptions can be canceled at any time, charges and refunds follow Shopify’s billing cycle. As a goodwill gesture, we processed a refund and remain available to assist with any further concerns.
Awesome app! Would recommend
Developer reply ·
Thank you so much for the awesome feedback! 🌟 We noticed the 1-star rating and wondered if it might have been an accidental click since your review is so positive. If so, we would be incredibly grateful if you could update the stars to match your experience! On the App Store, 1-star ratings are usually reserved for very negative experiences, and they can heavily impact our overall score.
