Reputon Google Reviews
by Reputon
View in Shopify App Store ↗Reviews (1536)
Just installed it. Was prompted to leave a review to extend my free trial from 7 to 30 days, so here you go. Will revisit and edit the review once I start using it.
Developer reply ·
Thank you for your review. We’ve followed up regarding the problems you had.
Can't comment yet because i've only just installed it but doing a review for the free extended trial
Up until now so good. The only thing that makes me feel slightly unease is that you have to give them power to potentially delete your business from google. All in all, I have just installed so I will need to more time to review
Developer reply ·
Hello, Thank you for your feedback. Kindly note that Google does not provide a way to request permissions differently; this is a limitation on Google’s side. We understand your concern and would gladly request a smaller scope of permissions if Google allowed it. However, with Google, there is no separation; it’s either all (edit, create, delete) or nothing. You can still use the app without Google authorization if you prefer. If you need any help setting up the app or have further questions, please don’t hesitate to reach out — our support team is always happy to assist you.
I haven't started using the app just yet as I've only just signed up to it but I will let you know as soon as it is up and running.
I have not seen any reviews from customers on this yet so no update on this.
Developer reply ·
We sincerely apologize for any negative experience. After reviewing your account, we noticed that your business is incorrectly linked. Our support team has reached out to assist you with the setup.
I haven't used this app yet as I have just installed it, but will see how we go.
This is good. This is great. I hate that I have to leave a review when I haven't even gotten the program to work the way I want it to.
Developer reply ·
Thank you for providing feedback on the app. We sincerely apologize for any inconvenience caused by our request to leave a review popup. We value your input and will take steps to enhance this aspect of our app.
Is okay. We've installed it, it has been a bit glitchy. Sometimes it shows, sometimes it does now. Can't really complain.
Developer reply ·
Dear Customer, Can you provide more details regarding your issue to check it out? Or send us an email to info@reputon.com Thank you. Reputon Team
App was quick and easy to install. The options to select how it displays are straight forward. It would be nicer if it had options to select colors, as the color palate is not in sync with our branding. It sould also be nice if there was an option to select how many reviews it shows on the page. Wound up uninstalling the app. The reviews take up too much space on the page by the time the date of the review and the profile information are added under the review.
Developer reply ·
Hello, Thank you for the review. We appreciate your feedback, and we will take your suggestions into consideration in our feature updates. Regards, Reputon Team
bom. bom para melhorar compras e avaliações no google. Credibiliza nosso site e tem bom aspecto. Funciona
Developer reply ·
Olá, Obrigado por ter tempo para escrever a revisão. Por favor, deixe-nos saber se você teve algum problema com o aplicativo enviando um e-mail para info@reputon.com obrigada Reputon Team
The app conveniently and attractively displays some of your google reviews on your page with 5 different aesthetically pleasing view options, also allowing you to choose location which is great. However although it offers you 4 different methods to display these reviews on your page it comes with some glitches and load errors which should be worked out since this is a payable service. The "Add to page" and "Add to section" options work seamlessly with no issues except that the "dark or light" appearance does not take effect. The "Manual" which utilizes html and the "create section" method which allows you to create a block and move it as you please on your theme editor unfortunately does not work as smoothly and often crashes or fails to load. It could work one day, and then you make any slight adjustment and it's gone. Lastly it seemed like i do not have any control over which reviews to display, the app randomly picks 5 reviews. The only parameter i have control over is the minimum number of stars a review can have in order to be displayed, and whether or not i can display reviews that do not include text. But if you wish to change up the reviews that appear it seems theres no control for that. Customer Service is quick to help, and i had a lot of assistance from Alex who was patient and professional. However this is not something customer service could resolve as it is a functionality issue within the app itself. This may not be the case for all websites and themes but this was my personal experience with my theme. Despite being happy by the appearance of the reviews on the page, i was disappointed and frustrated by the lags and errors and hope that Reputon could review and improve this experience.
Developer reply ·
Dear Customer, Thank you for the feedback. Regarding problems you had: "unfortunately does not work as smoothly and often crashes or fails to load", please, note, that sometimes widget require a few seconds to be shown on the website. The time depends on how "heavy" photos and other visual elements you page. "the app randomly picks 5 reviews" to display more reviews, you have to be Signed In with Google. It's mentioned in the dashboard as well. We will take into consideration your experience to make the app better. Thank you. Sincerely, Reputon Team
Aún Pendiente de ver cómo funciona aún para comenzar muy fácil de instalar y muy adaptable al tema nuestro
Developer reply ·
Dear Customer, May I know the issues you had while using our app? As I can see, you haven't sent any emails or other messages regarding the problems you had. Kindly send us an email at info@reputon.com to help you out. Reputon Team
Please enhance the widget look, I would like to be like more clean. It is easy to use and the price is accurate to the market but i feel it should look more professional made.
Developer reply ·
Dear Sir/Madam, We are very disappointed by your 3* review as the reason for that is not clear for us. Please, provide a link to the more professional-looking widget in Shopify App to let us make our widget more powerful. Kindly note, there is a possibility to use your own Custom CSS to make the design similar to your theme. We have even a guide for shop owners on how to do it by themselves. Sincerely, Reputon Team
The functionality is good. Requested a feature to have the ability to hide the reviews on mobile screens (because of clashes with other popups) and the developer said it was coming but it was never implemented. Also, 48hrs for new Google reviews to sync to the website is a bit long so I need to manually refresh every time.
Developer reply ·
Hello, Thank you for the review. The mobile screen feature is on our development roadmap and should be available soon. Regards, Reputon team
è troppo presto chiedere una recensione dell'app dopo pochi secondi dall'installazione. per il momento tutto ok vediamo nei prossimi giorni.. ho notato che non sincronizza le recensioni con google
