Reputon Google Reviews
by Reputon
View in Shopify App Store ↗Reviews (1536)
Support très efficace
Developer reply ·
Merci pour l'avis ! Nous apprécions vos commentaires. Veuillez envoyer un e-mail à info@reputon.com si vous avez besoin d'aide. Reputon Team
Works just as presented. A little confusing in setup, but all in all, a great product.
Helen was a great help in explaining all the functionality of Google reviews and the integration. Very responsive team.
[Edited based on Reputon's response] The cost for one location is higher than some alternatives, and there are free versions that seem quite similar. Reputon's per location price increase is a little high, but competitive when compared to other Shopify apps that do the same. However, it seems to work well, has intuitive controls and pretty good design options. A built-in analysis feature, it is hard to determine if is worth the cost. Still, so far, we're generally happy with it. While Reputon is a bit intense with cross-selling, they are also quite responsive with reviews and support.
Developer reply ·
Thank you for your feedback. Kindly note that the additional location fee is reasonable, as it covers the extra resources required to import and sync reviews. Our app also allows you to customize the widgets via CSS and provides analytics for clicks on the checkout extension widget. We have also sent you an email to address your concerns. We look forward to your response.
just installed and great functionality so far. Will update once we have tested it further!
You can't access app until you agree to pay. just signed up, will update after usage.
Great support, very fast and very friendly. Highly recommended.
shopify did not let me know on my dashboard that I needed to still complete the connection to this app. Once I turned it on it worked great.
The UI of the application could be better. All in all useful for capturing reviews for the web. Two birds one stone kind of thing.
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Very easy to set up. I rated it four stars ONLY because I haven't had a chance to see the app in action yet. Once it's had a chance to run for a few days, I'll come back and update my review.
Finde ich klasse! Wäre aber 5 Sterne, wenn man auch die Widgets richtig individualisieren könnte.
So far I love it. Great google reviews popping up on my website, highlighting the the best ones and moving to draw attention! Great job.
Offers thank you page and order page widget - one of the only apps.
This app shows reviews but does not automatically send review invites which I was looking for.
Ich find es es mega Praktisch das alle Reviews von Google im Shop angezeigt werden
Developer reply ·
Thanks for taking the time to leave a review! Should you have any questions or need assistance, we are here to help.
User friendly
Developer reply ·
Thank you for the 4-star review! We're pleased to hear you found our app user-friendly. If there's anything specific you think we can do to make it even better, feel free to share your insights. We appreciate your feedback!
Developer reply ·
Thank you for taking the time to leave a review!
Lo que no me gusto fue que no se pueden colocar las reseñas mas arriba para que la gente lo pueda ver mejor
Developer reply ·
¡Muchas gracias por tomarse el tiempo para brindarnos sus comentarios positivos! Háganos saber si necesita ayuda enviando un correo electrónico a info@reputon.com.
Buena Aplicación, Si incorporan la posibilidad de mostrar todas las reseñas de los negocios la mantendré a largo plazo y cambiaré mi opinion a 5 estrellas. La recomiendo.
Developer reply ·
¡Gracias por tus comentarios! Por ahora, el widget puede mostrar hasta 50 reseñas. Si necesitas cualquier otra ayuda, no dudes en contactarnos.
Gute Lösung, schöne Möglichkeiten zum Anpassen - leider ohne Programmierkenntnisse doch ein bisschen beschränkt um die 1a-Lösung hinzubekommen.
Developer reply ·
Hallo, Vielen Dank für die Bewertungen. Wenn Sie Ihr Widget anpassen möchten, senden Sie uns bitte eine E-Mail an info@reputon.com. Wir helfen Ihnen gerne weiter! Mit freundlichen Grüßen, Reputon-Team
Installed and configured easily, looks good on site. Have yet to actually utilize it so hoping that works as well too.
Developer reply ·
Hello, Thank you for the review! We appreciate your feedback. Let us know if you need any help by sending an email to info@reputon.com Reputon Team
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Developer reply ·
Hello, If you have any questions, please, contact us at info@reputon.com Thank you. Reputon Team
The app works great. No issues. I have multiple physical stores and I'd like the ability to combine the reviews from all of them into one widget so that I don't have different widgets for each store all over the site. Also having a "leave a review" button would be great.
Developer reply ·
Dear Customer, Thank you for having time to write the review. We appreciate your feedback and we take into consideration it in new releases. Reputon Team
Works pretty well. Harasses you for a review constantly so here I am. The ongoing cost is ridiculous for a 36 hour refresh. It should be 4 hours.
Developer reply ·
Hello, Thank you for the feedback. The vast majority of Google business owners don't get more, than 1 review within 24 hrs. That's why the default value is 36 hrs. Meanwhile, you can refresh manually and get the most up-to-date reviews. Let us know if you have any questions by sending an email to info@reputon.com Reputon Team
Easy to install, does what I need it to do. Don't know what else to say but hopefully it will stop asking me to review every time I access it.
Developer reply ·
Dear Customer, Thank you for having time to write the review. Let us know if you need any help by contacting us at info@reputon.com. Reputon Team
Prima app, wel irritant dat je bij elk gebruik een pop up krijgt om een review te schrijven. Bajeroiugerugergi8
Developer reply ·
Beste klant, Bedankt voor de beoordeling. We zullen uw feedback in overweging nemen om de app te verbeteren. Reputon Team
Me gusta! estuve probando otras apps pero estaban un poco dificiles de usar! esta está super facil, eso me gusta muchisimo! Ahorrar trabajo es un placer.
Developer reply ·
¡Gracias por tomarse el tiempo para escribir la reseña! Agradecemos sus comentarios. Reputon Team
Good app, design clear and nice. Easy installation, without problem. Maybe should be put both services google-facebook together, mix reviews, for same price. Like others app already existing.
Developer reply ·
Thank you for the review and feedback regarding Facebook. As of now, we have a separate app - Facebook Reviews by Reputon. Reputon Team
Good app it takes time to get the reviews but it worth it It is definitely a good option to rank a company
Developer reply ·
Dear Client, We are very sorry to hear you had issues while using our app. Our goal is to make the app as simple as possible. Your feedback is highly appreciated and helps us to improve the usability. We are always happy to provide any support by email to our customers. Unfortunately, you didn't contact us to help you in time. Feel free to write us at any time at info@reputon.com Reputon Team
Set up Google Reviews on my website and also send automated emails to customers. Relatively easy to set up for medium skilled web designer. But would prefer a step by step process to automate it further
Developer reply ·
Dear Shop Owner, Thank you for having time to post the review. It very important for us to get feedback from our clients. Could you provide more details regarding "a step by step process to automate it" ? It would be great to know your thoughts to let our show owners get the best experience. Thank you. Reputon Team
Pretty cool app so far does exactly what it claims and it looks pretty aesthetically pleasing to my website design
Developer reply ·
Thank you for having time to write the review! Reputon Team
I used the app to display reviews on our site to assist growing our reviews which is part of a campaign. Generally the deployment was pretty simple not all apps are. I think the instructions on modifying CSS code could be slightly clearer with regards to the type of badge being shown. It took some trial and error but I did get it figured out. The biggest issue I found was loading in other reviews -- it shows the same ones and I'd like to show more than the same 5. You did respond .. great.. but that process it reads as if we are giving you total access to our business page, that's a bit freaky. I checked the box as directed but I'm still not clear what level of access Reputon actually has. I will say that you all respond quickly which is helpful.
Developer reply ·
Hello, Thank you for having time to write about the issues you had. We understand your concern. Kindly note, when you Sign In with your business page, we don't collect any sensitive data and we can't edit or delete it as well. The form with permissions is provided by Google API, so this is the only way to let the widget display all up-to-date reviews. Kind regards, Reputon Team
I have just installed this app. The installation is okay so far. I seem to be having trouble with the reviews loading on the home page
Developer reply ·
Thank you for the review! We've checked your website and the widget is showing while scrolling down without delay. Could you provide more details of that? Reputon Team
I like that it sends an email, but I am not getting many replies or reviews. A lot of people are opening them, but not commenting or rating.
I believe the widgets located on our home and cart pages have helped increase visitor trust and confidence but there doesn't appear to be a way to confirm it's effectiveness. Between you and me, the names of Reputon's apps initially appeared a little confusing. Customer reviews vs Google reviews, hard to define differences in the apps until you dig deeper.
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la traduction des titres en francais aurait été parfait. c'est toujours marqué google rating et j'aurais souhaité Note sur Google