Nabu for Google Shopping Feed
by AdNabu Global, Inc. · launched
View in Shopify App Store ↗Reviews (533)
Support was knowledgeable and quick. Great experience!
Nabu is a fantastic app that has helped us really dial in our product feeds. Support is great, and you're able to talk to real people fast once you set up a call.
Free version is really bad. "Free for up to 10 orders per month. $19.99 per month for orders over 10." Why feed app has order limits???
It´s been a weeks since jumping from Google & Youtube app to Nabu. Everything has been working amazingly and after the initial setup, everything has been a smooth sail. Customer service answers fast and their FAQ is on point. Worth noting: Nabu is taking care of our 50 shopping feeds with over 19 thousand products in each of them. Thank you Nabu!
The app seems good. The Customer service is great. Priya helped me with all my queries and helped fix any set up errors. Really appreciate the time and help!
AdNabu is an excellent app and has made managing Google Merchant Center product feeds considerably easier, particularly when dealing with larger and more complex product catalogues. What really sets them apart, though, is the level of support. Every time I’ve had a question or run into an issue, the team has been incredibly responsive, knowledgeable and thorough. They don’t just provide a generic answer. They actually take the time to investigate the account, explain what is happening and provide clear guidance on the best way to resolve it. Most recently, they helped us identify and understand a Google Merchant Center capacity issue affecting a large multi-country product feed, while also providing really useful advice around feed sources and avoiding conflicts between different Shopify integrations. As someone who manages Google Ads and Merchant Center accounts professionally, having a support team that genuinely understands the technical side of GMC is incredibly valuable. The app itself is fantastic, but the quality of the support makes AdNabu very easy to recommend. Five stars from me.
I had a great experience with the NABU app's customer support. Priya was extremely helpful, professional, and responsive. She understood my issue right away and resolved it within just a couple of minutes. Excellent customer service like this makes a huge difference. Thank you, Priya, for your outstanding support!
The reviews regarding pushing products with mismatch price are true, it happened to me, also for majority of the products the main image is not even the photo of the variant exported to google merchant, is just another random photo from the product link, so if you have multiple variants this could be a problem because is not pushing the right photo of the variant. I got misinterpretation because of some products mismatch price, spam title (even if the variants had different models, they used same title for all of them), currency difference, and using the same photos for all variants (which is wrong because I had different models/designs, they app were showing only one photo for all designs). My merchant was reinstated after I deleted their products from my merchant and applied for review. I am really afraid to continue using their services. UPDATE: IS been 3 months from this and they didn't updated the bug, if you are using multi currency just be careful, this is not the app designed for this, your merchant account will be suspended due to mismatch values that are pushed by this app.
We especially appreciate how reliable it is when handling product changes and keeping our listings up to date. It has helped simplify our workflow and given us more confidence that our products are being submitted correctly. Whenever we've needed assistance, the support team has been responsive and helpful.
I have been used this app for 3 years, at the beginning I had no issue with them. But lately they import products with missing colors and missing size, even if I told them about this issue about 7-10 days ago, they never bothered to fix the issue. Now I do not know what happened in my merchant center from 120 clicks per day it god sudden drop to 19 click also with 60-70% drop in impressions. I had no issue with merchant. Update, they also have a bug issue with the draft products, if you have products at draft their app will be pushed to your merchant causing some issues and risk misireinterpretation.
Developer reply ·
Dear Antonios admin and team, Thank you sincerely for taking the time to update your previous review. We truly appreciate your willingness to reconsider and share your revised experience. We understand there might have been some confusion regarding the issue you experienced. Upon reviewing your account, our team identified that the expiration dates were added to certain products in your account that had caused the product removal upon expiry from your Google Merchant Center account. We're glad we could quickly pinpoint the cause and work towards a successful resolution. Thank you for allowing us the opportunity to assist you, we truly appreciate your trust and patience throughout the process. Your satisfaction remains our highest priority, and we're committed to continuing our efforts to maintain the high standards of service that you deserve from AdNabu. Thanks again. Warm Regards, Ashwitha A. Team AdNabu
已经帮我处理好了我遇到的问题，后面的售后服务还是比较专业的。 比如我的订阅是今年11月份才到期的，但是现在7月份我就取消订阅了，我取消错了，可以复原吗？或者还有几个月，可以退钱吗？ My subscription doesn’t expire until November this year, but I canceled it in July by mistake. Can it be restored? Or can I get a refund for the remaining months 。我很迷茫，很生气，你这个应用好难用。 Hi AdNabu Support, Store: www.pixelledgame.com Shopify store: 像素游戏 App: Nabu for Google Feed Plan: $990/year, expires Nov 22 I canceled the subscription by mistake in July. Could you please restore/reinstate my annual plan? If restore is not possible, please advise on a refund for the unused months. My Shopify billing email: liweiyuan7@163.com Thank you.
Very timely customer service. It solved many of my questions about GMC.
Absolut schneller und kompetenter Support! Anfrage innerhalb von Sekunden reagiert und ich konnte die Spracheinstellungen der Feeds innerhalb von wenigen Minuten ändern. Bravo! Überhaupt ist die App ein absolutes Must-Have für uns. Preis-Leistung passt.
The app is very user-friendly; overall, a good experience. I had a great customer service experience, also Priya was especially very helpful and willing to solve the issue. Would definitely recommend as they are always willing to help.
Solved an issue with my product feed in no time. Was helped almost instantly by Ashwitha regarding the setup/sync of my feed.
Priya was a great help in getting our products live on Google Merchant Center.
I am just starting out with the App. The support has been excellent so far. I am looking forward to growing my sales with this product.
Excellent App! Solved a data feed issue and made significant improvements for google merchant center to optimize our feed. The team is fantastic as well - Priya couldn't be more helpful and fast to respond. 100% recommend this app!
Had a few hiccups during the install, but the team were on hand to fix them. Helped me with some issues for install and then syncing. This is the 4th site I have used them on, and I'm still happy with the app and the service.
Still waiting to test the performance of the app, but I have to share the amazing customer support I got from Shagufta - she helped me work out the issues super quick and list all of my products on Google seamlessly. Amazing customer support you can count on
Great customer service team, on hand to help you with any problem.
Priya logged into my google merchant account and instantly, my products are all online! thank you so much
Der Support war wirklich top! Neha hat sich schnell um unser Anliegen gekümmert und das Problem kompetent analysiert. Die Kommunikation war klar, freundlich und lösungsorientiert. Besonders positiv war, dass gezielt auf die Ursache eingegangen wurde und wir das Thema dadurch schnell beheben konnten. Vielen Dank für die Unterstützung – absolut empfehlenswert!
I had a suspension issue in my Google Merchant Center account (misrepresentation), and the AdNabu team was incredibly helpful throughout the process. They provided clear, actionable feedback and took the time to review my website and feed in detail. They even contacted Google support on my behalf, which I really appreciated. Thanks to their guidance, my account has now been unsuspended. Highly recommend this app and their support team!
Great experience with the app and the great support, which helped me with the solution to the query.
Fantastic customer service and robust flexibility for Google feed.
The app itself is easy to set up, and drives great performance at a cost-effective price. The real gem of our experience has been AdNabu's support team. Shagufta spent countless hours with us working through a Google Merchant Center error that was NOT caused by AdNabu. Rather than saying "not our problem", Shagufta and their team proactively contacted various support reps to diagnose the root-cause, troubleshoot, and execute a fix (all with daily updates). 5 star service experience.
Excellent help very profesional Ashwitha has been very patience and sort my enquiries.
Leichte Installation und sofort Hilfe per Chat bei Fragen. Erster Eindruck ist sehr positiv
Superstars in the Shopify app field! Thank you for providing such highly functional, easy-to-use products.
Ich muss ehrlich sagen, dass diese App die Standard Google / Youtube App von Shopify um Längen schlägt! Diverse für das Merchant Center wichtige Parameter können hier (regelbasiert) problemlos mitgegeben werden. Der monatliche Preis von ca. 99,- € für den mittleren Tarif ist teuer, aber durch den mehr als kompetenten und freundlichen Support mehr als wert. Die Marktplatz-Funktion, beispielsweise für Bing, ist ein nützliches Add-on. Ich habe für das GMC auch andere Tools ausprobiert und bin nach einem durchwachten Wochenende wirklich froh, hier bei Nabu gelandet zu sein.
Die Mitarbeiterin Priya hat mir bei meinem Anliegen sehr weitergeholfen. Sie war kompetent, geduldig und hat das Problem schnell identifiziert und verständlich erklärt. Dank ihrer Unterstützung konnten wir das Thema erfolgreich lösen. Vielen Dank für den hervorragenden Support.
I recently installed Nabu Feed for Google on my Shopify store, and the experience has been seamless from start to finish. The installation process was incredibly straightforward, but what really stood out was the onboarding call with Priya. She was amazing—highly knowledgeable about every aspect of the tool and able to answer all of my questions with ease. It’s clear she knows the platform inside and out, which gave me a lot of confidence in getting my feed set up correctly. If you’re looking for a powerful Google Feed solution with a team that actually supports you, I highly recommend Nabu!
Amazing app and even better customer service. I had a couple of questions regarding the Google Shopping feed and they came back to me and were resolved in minutes. We have implemented the app and its already having a positive effect on our ads!
Priya was extremely helpful and got my Merchant Center issue sorted, thanks you so much
Good support and easy to update the merchant feed and optimise it
Simple and easy to use, customer service responsive and accessible! I’m still in the free trial and have not seen major improvements but so far smooth sails!
This tool is extremely helpful. It makes my job very simple when I update google merchant centre product. Very happy with this tool
SCAMMER. Indian company, not USA-based, using false information. The entire team is located in India, not physically in the US. You should be concerned about your information because you can't do anything to them since they are in India. They upgrade you to the highest package without your knowledge and take payments you don't use. Look up the company address on Google: AdNabu 3488, Beginest, 14th Main Rd, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008, India
The Best Best Best Service !!! Thank You Very Much
Great support and great app. Needs more customizability and automations but all in all great app
Nabu app is very good to use. Good customer services.
The UI is simple and easy to use, also i needed some help for bulk editing products this is a super easy and handy tool to use, Priya from the customer support team helped me set up bulk editing and now i dont need to manually edit each field for each data source. The app made my work super fast
Great application Professional and responsive service. A special mention for the person who followed me, thanksss
Bit of a pain to set up and iron out the kinks, but I cant fault the attention of the Support team at Nabu. If you sell internationally, you really need to pay for the extra Multi-Currency module, otherwise you'll be forever dealing with Google shutting down your listings due to Currency Mismatch. Fan of the app, it has helped my small business to grow.
Priya spent a lot of time with me to help get things to work and address the issues, and I appreciated the hands on support to walk me through everything. Neha had also been helpful to resolve things for me.
Excellent customer service! Just got the app looking forward to see the benefits of it.
Excellent customer support! I got answer for every question i had.
From the get I was helped with understanding that I'm the new guy here. And with compassion and emptily everything was broke down and explained. And from there I was within seconds having my products up and going!!! I thank you very much and send blessings your way! It was like a lesson On-Demand....... ;)
Ive been using this since launched the rebrand and the service is great and the feed works well! Setting up the google feed was easy and i like the score card for your products. It makes it easy to update your products where they need to be.
I've only been using the app for a short time, but I'm very satisfied. As they say in Germany: First impressions count! And gut feeling is crucial. After testing several different apps, I landed on NABU. The app is very fast, user-friendly, and above all, the support team has a very quick response time, especially Mrs. Priya. That's important, especially for small and medium-sized businesses that use NABU. My recommendation: a solid 5+ stars! I use the app to reach over 50 countries, and it's working well!
Installed the app, worked perfeclty instantly. Later on I had some issues with Merchant center, not something caused by Nabu. Something caused by Shopify and my settings. Despite this Nabu took the time and helped me fix everything. 100% serviceminded. That is the type of people and companies I want to do business with. Thanks alot!
Great App, VERY fast answer from a real person for problem solving, or just help to set up. love it
Ashwitha was quick in response and very helpful. Thank you.
I want to share some feedback about the Nabu app. The app has been working smoothly, and the recent updates have helped resolve several product-related issues efficiently. I especially want to thank Aakash for his great support and quick help in fixing the problems. His guidance made the process much easier and faster.
