← Apps

Easy Tag ‑ GTM & Data Layer

by TAGinstall · launched

View in Shopify App Store ↗

Reviews (74)

★★★★★
Shopify

You had clearly stated that the cost was a one-off payment of $350. Now it’s $99 a month!?!?!

AKU® · Over 2 years using the app
★★★★★
Shopify

I purchased this app for two separate Shopify stores under the original one-time lifetime licence model. I paid a substantial upfront fee for both stores because the app was advertised as a one-time purchase. I recently came back to use the app and discovered that my lifetime licences are effectively worthless. To continue using the app, I'm now expected to pay around US$99 per month despite already paying for lifetime licences. Changing your pricing model is one thing, but abandoning customers who supported your app early is another. Most reputable software companies grandfather existing customers onto a legacy plan or provide a fair upgrade path. This app does neither. I feel completely let down as an early customer. I certainly wouldn't trust the licensing terms again.

Sous Vide Chef · About 5 years using the app
★★★★★
Shopify

I spent 349 dollars on an app that promised a one-time price, and now I find myself paying 100 dollars a month to continue using the service. It's a scam! I want my 349 dollars back! I will report the incident to the competent authorities having proof with screenshots and videos of the one-off payment from when I signed up for the subscription

ToPlant · Over 2 years using the app
★★★★★
Shopify

I initially purchased it because it was advertised as a one-off payment - which, by the way, was quite expensive. Now, they're shifting to a subscription model, and the new pricing is far from affordable. This sudden change feels misleading and unfair. I genuinely feel scammed. If I had known this was coming, I never would have made the purchase. We're truly sorry to hear that you're disappointed, and we appreciate you taking the time to share your feedback. We understand how frustrating it can be when pricing models change. Our shift to a subscription model was not a decision made lightly—it was necessary to ensure we can continue delivering a quality service, updates, improvements, and support in a sustainable way. That said, we completely understand your concern about fairness. We are currently exploring options to better support early adopters like you—whether through extra features, discounts, or other ways to recognize your loyalty and investment. Please reach out to us directly, so we can look into your situation specifically and do our best to make things right. Thank you again for your honest feedback—it helps us grow and improve.

My Tool Expert · Over 1 year using the app
★★★★★
Shopify

Cannot recommend. Neither easy to use or intuitive to use. Wasted MONEY.. Hello there, Radi from Easy Tag here. Thanks for your feedback. You have used the app for 12 minutes only. I'm so sorry it didn't work for you. We'll be more than happy to help you out, if you change your mind. All the best!

littleformula · 12 minutes using the app
★★★★★
Shopify

App doesn't work. I followed instruction carefully and then tested the website using Google Tag Assistant and the site failed the Google Tag Assistant test. I manually entered the Google Tag and only then did my site pass the Google Tag Assistant test.

Andrews Jewelers · About 5 hours using the app
★★★★★
Shopify

La aplicación no funciona correctamente y el soporte es prácticamente inexistente .. una vez que pagas no hay soporte de ningún tipo..

Developer reply ·

Hi there, I'm Radi, the founder of Easy Tag. I can see 1 email from you on Oct 4th, 13:53pm. We have replied 10 minutes later. Could you please reach out to support@taginstall.com. We'll be happy to help you out guys, Thanks, Radi

Niche Beauty Lab · 4 months using the app