← Apps

ADA Compliance Accessibility

by ♿ isonomy ♿ · launched

View in Shopify App Store ↗

Reviews (40)

★★★★★
Shopify

wonderful service! Responded swiftly and helped solve all of my issues in one phone call

Padoca Bakery · Over 1 year using the app
★★★★★
Shopify

Does the job very well and exceptional support from the team

Desire2 · About 21 hours using the app
★★★★★
Shopify

Fitness Equipment Broker · About 22 hours using the app
★★★★★
Shopify

Phina Shop · About 2 hours using the app
★★★★★
Shopify

The setup is simple, and it integrates smoothly without affecting site performance. Overall, it’s a valuable app for building a more inclusive and professional online store.

Cannabismykonos.gr · About 3 hours using the app
★★★★★
Shopify

Fast support - thanks!

C&T Publishing · Over 1 year using the app
★★★★★
Shopify

The AI-powered alt-text generation for product images is a lifesaver. It automatically creates accessible descriptions in seconds.

Pylon Tech · 24 minutes using the app
★★★★★
Shopify

Excellent accessibility solution for Shopify stores. Easy to set up, packed with useful WCAG/ADA compliance features, and the support team is responsive and helpful. Highly recommended for improving both accessibility and user experience.

Chawla Fabrics · 2 days using the app
★★★★★
Shopify

Isonomy Web Accessibility helped us improve our Shopify store’s accessibility in a very simple and professional way. The AI-powered scans and automatic fixes saved us a lot of time. Everything works smoothly without affecting our store speed or design.

Top 4 Less · About 2 hours using the app
★★★★★
Shopify

Terrible app. Can't get the widget to work. The support is bots, which can't really help. The bot tell you the support staff is not available and ask for your email, and then the bot get back to you via email. There are no documentations or videos to explain about the set up. I also have Alt Text credit (300), but when I try to use them I get an error that I don't have credit. Very unprofessional. I would give it zero stars if I could.

Unleashed Threads · 25 days using the app
★★★★★
Shopify

Isonomy Web Accessibility is a reliable solution for ADA and WCAG compliance. The automated ARIA repair and accessibility settings are simple to use. It integrates perfectly with our Shopify theme. Highly recommended for merchants who want a more accessible store.

Yvissa · 2 days using the app
★★★★★
Shopify

This app helped us improve accessibility across our entire Shopify store. The built-in tools and keyboard navigation features are very useful. We also liked the real-time analytics and easy WCAG compliance checks. Customer support is responsive and professional.

Genzura · About 22 hours using the app
★★★★★
Shopify

Isonomy Web Accessibility is a powerful solution for making Shopify stores accessible and compliant with standards like WCAG and ADA. The app stands out by fixing accessibility issues directly in the code instead of just using overlays, which ensures better long-term results.

Brimba · 1 day using the app
★★★★★
Shopify

This app made accessibility compliance incredibly easy for my store. Setup was quick, and it started improving usability right away without affecting site speed. I really like how it fixes issues directly in the code instead of just adding overlays. A great solution for improving user experience, SEO, and meeting ADA/WCAG standards. Highly recommended.

Beauty Queens Cosmetics · 8 minutes using the app
★★★★★
Shopify

The features like text resizing and contrast adjustments are very helpful. Makes the store more user-friendly for all customers. Support team is also responsive and helpful.

Somnex Sleep · 2 days using the app
★★★★★
Shopify

AI-powered accessibility tools save a lot of time and effort. Helps improve SEO and overall store usability. Perfect solution for boosting inclusivity and compliance.

AR Beds · About 11 hours using the app
★★★★★
Shopify

Why We Have Exiled the "Isonomy" App We recently made the decision to remove the Isonomy accessibility widget from our storefront. We believe our customers deserve to know why: A Principled Stand: This app was originally a free tool designed to help disabled individuals and protect small store owners. Following a recent buyout, the "spirit of service" was traded for a pay-to-play scheme. Documentation that was once public is now gate-kept behind forced sales meetings and Calendly invites. Predatory Pricing & Ghost Users: The pricing model shifted overnight from free to a monthly fee plus nearly a dollar per user. We immediately noticed impossible spikes in "widget users"—claiming 700 people were using the tool during periods where our site traffic didn't even come close to those numbers. We refuse to participate in a system that appears to inflate data to justify exploitative billing. Broken Development: Despite marketing "new features" like custom triggers, the software is fundamentally flawed. Even when setting a custom trigger, the original icon remains un-hidable—rendering the customization useless. We believe this reflects a move toward incompetent, outsourced development driven by executive greed rather than user experience. Privacy & Ethics: We suspect these "Free ADA Audits" and tracking widgets may serve as fronts to monitor sites for non-compliance, potentially creating a database for future litigation. We will not allow our site to be a part of that ecosystem. WAR for the ADA: We are choosing human connection over predatory code. We can see right through these tactics, and we choose to exile them from our business.

Developer reply ·

Hi there, Thank you for taking the time to share your feedback. We take all reviews seriously, and we'd like to address a few points for clarity. In regards to pricing – Isonomy has always had a very generous free tier, and our pricing is very clearly outlined before installation. We have not had a "buyout" – our team is still the same, and our mission to make accessibility affordable for Shopify merchants has not changed. In regards to widget user counts – these are very accurately tracked based on unique visitors who have interacted with the accessibility widget on your storefront. We would be happy to take the time to explain to you how this data is collected and verified. We have no reason to inflate these numbers – we are trying to build trust, not break it. In regards to the custom trigger feature – we appreciate this technical feedback and would have loved the chance to work through this issue with you. Our support team is always available and will respond within hours. The idea that we are using audits to build litigation databases is simply not true. We are a software company and are dedicated to helping merchants achieve compliance – full stop. We are sorry that we were not given the chance to work through these issues before this review. Our door is always open if you would like to reconnect. Best regards, The Isonomy Team

Healthy Homes Atlanta · 3 months using the app
★★★★★
Shopify

Web Accessibility ADA and it has been a great addition to my store. The app helps make my website more accessible for all users, including people with disabilities.

DohaDelight · 3 days using the app
★★★★★
Shopify

Isonomy: Web Accessibility ADA is a very helpful app for improving website accessibility and ensuring ADA compliance. It is easy to set up and provides useful tools that make websites more accessible for users with disabilities. The interface is simple, and the features work smoothly. A great solution for store owners who want to make their website more inclusive and compliant.

trendy fashion mart · About 3 hours using the app
★★★★★
Shopify

Toller Support, sehr schnell und hilfreich.

Developer reply ·

Vielen Dank für Ihr tolles Feedback! 🙏 Es freut uns sehr, dass unser Support schnell und hilfreich für Sie war. Wir schätzen Ihre Unterstützung wirklich sehr! 🌟

Reader's Digest · 6 months using the app
★★★★★
Shopify

Laiba, Abdul, Fatima were very helpful and the app is wonderfully priced!

Developer reply ·

Thank you for your wonderful feedback! 🙏 We're glad to hear that Laiba, Abdul, and Fatima were able to assist you, and we’re happy you find the app well-priced. Your support truly means a lot! 🌟

Radhesives · About 18 hours using the app
★★★★★
Shopify

very great service from Tehreem Mumtaz . very fast and very good!!! reccomended app for everyone!!!

Developer reply ·

Thank you for your wonderful feedback! 🌟 We're glad Tehreem was able to provide you with fast and great support. Your recommendation means a lot to us! 🙌

Jersey Glow · About 1 hour using the app
★★★★★
Shopify

Great App and good support by Lauren

Developer reply ·

Thank you for the great feedback! 😊 We're glad you’re enjoying the app, and happy to hear Lauren was able to support you well. We're always here if you need anything! 🙌

HANS Brainfood · 1 day using the app
★★★★★
Shopify

"Accessibility Statement copy provided" is not true. They do not provide such copy.

Developer reply ·

Sorry to hear that. Please reach out to our live chat support — they’ll assist you in setting up the accessibility statement.

bubblegum market · 2 months using the app
★★★★★
Shopify

Nimra was very helpful with setting this up. She even did a live google meet with me which no app ever does. Very excited to have this on my store.

Developer reply ·

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that Nimra provided such hands-on support — including a live Google Meet!

TheSalonGuy · 42 minutes using the app
★★★★★
Shopify

Lauren, Thanks for the support and all the detailed guidance on how to implement and access the App

Developer reply ·

Thank you for your kind words! We're so glad Lauren was able to provide the detailed support you needed. Your appreciation means a lot, and we're here whenever you need further assistance! 😊 😍

Plentum · 2 months using the app
★★★★★
Shopify

Working with March was such a relief as a non-technical client. She explained everything so clearly and made sure I was comfortable with every step. The whole team has been fantastic, but March really stands out with her dedication and kindness. Thank you!

Developer reply ·

Thank you for your kind and thoughtful review! We're so glad to hear that March made your experience smooth and stress-free. She truly cares about each client’s comfort and success, and we’re lucky to have her on our team. We appreciate your trust in us and are always here whenever you need support! 😊

BIT OF EVERYTHING · 1 minute using the app
★★★★★
Shopify

March provided exceptional service! Her attention to detail and clear instructions helped resolve my issues quickly. She’s the reason I’ll continue to use this app with confidence. Huge thanks for the amazing support!

Developer reply ·

Thank you so much for your wonderful feedback! We're thrilled to hear that March provided exceptional support and helped resolve your issues efficiently. Your confidence in our app means a lot to us — we'll be sure to pass along your kind words to her. We're always here to support you! 😊

Jesco Pakistan · 2 months using the app
★★★★★
Shopify

Irfan was very helpful and quickly walked me through the issue I was having. Great program and great support.

Developer reply ·

Thank you for the lovely feedback! 😊

Pickleball Bella · About 13 hours using the app
★★★★★
Shopify

Lauren was very helpful in setting up the app and guiding me throughout the journey. Definitely recommend this app for store optimization.

Developer reply ·

Thank you for the lovely feedback! 😊 We’re so glad to hear that Lauren was able to guide you throughout the process. 🚀 Your recommendation means the world to us! 🌟 Wishing you continued success with your store optimization. ✨

Dazigno · 2 minutes using the app
★★★★★
Shopify

March was very helpful and understanding. The app works great! Good job!

Developer reply ·

Thank you for your kind words! 😊 We’re delighted to hear that March was helpful and understanding. 🌟 So glad the app is working great for you! 🚀 Feel free to reach out if you ever need assistance. ✨

Siqual-Design · About 1 hour using the app
★★★★★
Shopify

Lauren provided great support.

Developer reply ·

Thank you for your feedback! We're happy to hear that Lauren provided you with great support. We'll be sure to share your appreciation with her! 😊 🚀

Bigen USA · About 17 hours using the app
★★★★★
Shopify

Great so far. Easy setup and responsive and helpful support.

Developer reply ·

Thank you so much for your kind words! 😊

CogniTune · 12 minutes using the app
★★★★★
Shopify

Lauren was super helpful when setting up this app. Great app!

Developer reply ·

Thank you so much for your kind words! 😊

Frankie's on the Park · 22 minutes using the app
★★★★★
Shopify

I was blown away by how quickly and efficiently Lauren addressed my concerns. She made the process smooth and stress-free! Highly recommended App

Developer reply ·

Thank you so much for your amazing feedback! 😊 We're thrilled to hear that Lauren was able to address your concerns so quickly and efficiently. 🌟 It's great to know she made the process smooth and stress-free for you! 🚀 Your recommendation means the world to us. 🙌✨ Thank you for being a valued user of our app! ❤️

usedautoairbags · 11 minutes using the app
★★★★★
Shopify

Lauren helped me out by getting this set up. It was straightforward and easy. Setting this app up took less than 10 minutes! Glad to have this app installed and set up.

Developer reply ·

Thank you so much for your kind review! 🌟 We're thrilled to hear that Lauren was able to assist you and that the setup process was quick and seamless. 🚀 Taking less than 10 minutes to get everything ready is definitely a win! 🎉 We're glad to have you on board and excited to support your success. 💪✨

Walking Comfort · 2 days using the app
★★★★★
Shopify

I appreciate how March listens and responds with such kindness. Her lovely support is greatly appreaciated :) 10/10

Developer reply ·

Thank you so much for your kind words! 😊 We're delighted to hear about your positive experience with March. She truly cares about providing the best support. 🌟💖 10/10 for amazing customers like you! 🙌

Lucky Engineering · 28 minutes using the app
★★★★★
Shopify

This app has helped me a lot to meet my accessibility requirements from Google. Most importantly, Lauren and Katherine from their support were of great help. they took their time to run me through every step of setting up and also explained everything to me. I can't be grateful enough.

Developer reply ·

Thank you so much for your kind words! 😊 We're thrilled to hear that the app helped you meet your accessibility requirements with Google. Lauren and Katherine will be delighted to know they made a positive impact! 🌟 Your appreciation means the world to us, and we're always here to support you. 🙌💙

Swift Ebike Hub · 17 minutes using the app
★★★★★
Shopify

March was very cooperative with the setup process. Many thanks to her.

Developer reply ·

Thank you so much for your kind feedback! 😊

Madame · 2 minutes using the app
★★★★★
Shopify

Lauren was outstanding! Their expertise made the entire process smooth and easy, and they answered all my questions with great clarity and professionalism.

Developer reply ·

Thank you so much for your kind feedback! 😊

Women Choice · 1 minute using the app