Kedra Checkout Rules & Upsells
by Kedra Apps · launched
View in Shopify App Store ↗Reviews (507)
Obrigado por poder, no plano Básico da Shopify, fazer facilmente alterações no Checkout. Espero que com estas pequenas alterações, no meu caso, já seja suficiente para conseguir poupar em comissões. Entretanto vou explorar mais esta app...
App worked great! But out of the blue any of the installed rules won't apply in the checkout anymore. Which causes a lot of problems now for me. Support is not answering.
The checkout rules only work in test mode and fail to apply when the store is live, making the app unusable for real transactions. I tried contacting support both via info@kedra.io and through the Get Support option in the app, but received no response. While the setup looks promising, it’s misleading to advertise functionality that doesn’t carry over to active mode. Wasted time configuring rules that never actually enforced during checkout.
Not Working
Developer reply ·
Hi, thank you for your feedback. We haven’t received any complaints from your store so far. If you’re experiencing any issues or have any concerns, please don’t hesitate to reach out to us at info@kedra.io. We’re here to help and want to ensure you have the best experience with Kedra Checkout Rules.
Can't hear from support. The app does not show an error message when setting up the rule on the checkout page.
Developer reply ·
We’re very sorry to hear about the trouble you’ve experienced. We want you to know that we’ve reached out to you regarding this issue and would really like to support you in resolving it. Our team is doing its best to improve and assist every user. Please write us back at indo@kedra.io so we can look into the problem in detail and help you as soon as possible. Thank you for your patience and understanding.
