LitCommerce eBay Etsy Amazon +
by LitCommerce
View in Shopify App Store ↗Reviews (958)
There’s a slight learning curve, but once you get the hang of it, it’s the best! You can also chat with real people who are quick to respond, which is the best part, in my opinion.
Beautifol team to work and really helpful thank you
The staff are very helpful, most functions are easy to use and navigate.
Great application and first class support. We've been using it for eBay predominantly and have found everythnig to be really stable. If any issues surface then we get plenty of assistance from Customer Support includng helping us with inital set up. I would recomend this over other solutions.
We recently transitioned our business from Marketplace Connect to LitCommerce following untimely and prolonged problems with the former. From the very start, the support has been first class. The app has noticeably more capabilities, and pretty much regardless of what we have wanted to do, there has been a way to achieve it without undue work. The process of adapting our data and processes to capitalise on what LitCommerce can do for us has taken a bit of time (we have a large inventory), along with time to learn how the app works. However, I am delighted to say that within a couple of weeks of starting, we are already reaping the benefits of the time savings the app has generated for us. I would have no hesitation in recommending LitCommerce, its a very versatile app, and well worth having a long look at.
I’m still early in the setup process, but LitCommerce has already been remarkably straightforward. I connected an established eBay store, imported more than 100 existing listings, automatically linked matching products, and created Shopify inventory records for eBay-only items with far less friction than I expected. The interface makes linked and unlinked listings easy to understand, and when I encountered questions about inventory direction, order handling, and Shopify product status, Luna and Harvey provided quick, clear, and genuinely useful answers. They understood the operational details of my setup and helped me configure eBay sales to adjust Shopify inventory without creating duplicate Shopify orders. After struggling with a different integration for years, this has been a refreshingly transparent and manageable experience. I’m looking forward to continuing with it.
Overall, this app provides a solid experience. It’s practical, easy to use, and helps merchants handle daily tasks more efficiently. I’d recommend it.
Jus started with LitCommerce and run into a small issue (due to my own stupidity). Nance from support was quick to assist and resolved my issue quickly for me
Support was quick, efficient and helpful. Resolved my issue very quickly. No complaints.
great app and great support when i needed it. Five Stars from me.
Both Nance and Natalie are super helpful very knowledgeable and informative with direction and instruction.
So far im really impressed with the setup and support. If i run into issues i get answers quickly. If i think there is an opportunity to improve something Lit takes it seriously and develops it. So far its been worth the money. Shout out to Harvey for always coming through.
I’ve had a very good experience with LitCommerce so far, especially with their customer support. I was working through a complicated Walmart listing issue involving products with multiple variations, and Harvey was extremely patient and helpful. He took the time to look at my actual setup, explained why Walmart was limiting the variant attributes available for my product category, and helped me find a workable solution instead of just giving me a generic answer. He also helped clarify how LitCommerce handles variant mapping, republishing existing Walmart listings, GTIN exemptions, fulfillment lag time, and how products remain linked for price and inventory updates. What I appreciated most was that I was able to ask follow-up questions until I actually understood how the system worked. By the end of the conversation, I not only had a solution for the current problem, but I also understood LitCommerce better and learned things that will make managing my other marketplace listings much easier going forward. Thank you, Harvey, for your patience, knowledge, and excellent support. Great customer service makes a huge difference when you’re managing products across multiple marketplaces.
Just starting using the app recently, after Shopify's own similar app stopped working. We probably should have looked at this one earlier. While there's some learning curve to re-learn how to do things from other apps, the controls are quite intuitive and easy to use. What really shines though is the tech support. Between simple things like not being able to find a couple settings, and harder things like tracking number integration, we have chatted with support several times and it's always been responsive, friendly, and ultimately helpful.
We installed LitCommerce today, and within just two hours, we were up and running with 50 additional products on TikTok. We had a few kinks during the setup process, but Phillip and Rachel from Customer Support were extremely helpful and resolved our issues quickly. They were very knowledgeable and clearly have strong domain expertise. I also appreciated that they listened to my feedback and were receptive to using it to improve the product moving forward. Great experience so far. Thanks, LitCommerce!
I've been using the app for about three weeks. Everything works great. Support is always there to help me set everything up in detail. I recommend it.
I just installed this app and it seems to be one step above other apps and working with more details, and it is easier to understand and work with. Lili my first of contact at support was very helpful and patient and explained and answered all my concerns and questions. I am now linking our products with eBay and publish the ones that are not. Thanks for offering this app. The plan options could be improved to fit customer's need. I think if they offer better pricing they will attrack more customers, because I know some app are offered free, however they do not work as well as this app.
Lily offered exceptional customer service. That coupled with the product they provide and the reasonable price for the service, makes this an outstanding choice for linking your products to multi channel sales platforms. Thanks a million and one!
So far so good, Customer Service is next to exceptional, transferred over from Marketplace Connect, Very happy.
Great support and great app! A few extra steps to setup from marketplace connect but much better once templates are setuo!
The app is excellent. They worked with me to find a solution that best suited our my Etsy Channel. The support with the chat line during my UK working hours is very good. They have a lot of patience when working through any problems I have come across. I would recommend this app. Natalie was exceptionally helpful in getting my issue resolved.
Natalie was very helpful, and took the time to answer every question and never make me feel rushed. All of the screenshots also helped, and she explained the steps to make the process easier for me next time I run into the same issue. Great customer service!
Managing products across multiple sales channels used to be a huge amount of manual work, but this has made the whole process much easier. I especially like being able to bulk create and edit listings, use templates and rules to keep product information consistent, and automatically sync inventory, pricing, SKUs, and orders across marketplaces. Having everything managed from one dashboard saves a lot of time and helps prevent overselling or inventory discrepancies
Great support from LitCommerce. Very helpful, patient and friendly, and got my problem fixed quickly. Really appreciated the help. Harvey was my support agent and he was brilliant. Friendly, patient and very helpful throughout. He took the time to understand my problem and got everything sorted for me. Excellent service
Absolutely phenomenal app and support! I spent over 4 years struggling with Codisto/Marketplace Connect without realizing there were better solutions out there. When Marketplace Connect completely stopped working (and their support didn't care), I went searching in desperation for something...anything...that would work. I hurriedly scheduled demos from three different apps to evaluate. LitCommerce was the first to respond, and their initial contact included enough resources to explore it on my own. I installed it and started playing with it; two hours later I canceled my other two app demos. It is well designed and intuitive enough that all I needed was a 5-minute intro video to start using it. In one afternoon, I transferred my entire catalog of around 350 items to LitCommerce, got all of my templates set up, and saw everything listed on eBay. Simple. Easy. Perfect. I ended the day by gleefully uninstalling Marketplace Connect. I normally don't make decisions this fast, but I was losing money, and needed a quick fix. I had issues with two items which seemed like they were not updating correctly, so I contacted support. They jumped right on it, checked everything, and concluded that the items were submitted to eBay correctly. They did this in REAL TIME. The problem was on eBay's end; they were slow to update those two items. The next day both items were live and perfect with no further work needed from me or LitCommerce support. Time is precious to a small business owner, and now I will need to spend much less of it getting my items listed on eBay! Highly recommended!
So far the app has exceeded my expectations, and support has always been great.
Quick and helpful response. Helped me quickly find the feature I was looking for.
Harvey was really helpful in finding a solution to a particular question I had during my integration with ebay. He was quick and efficient! This made it very easy to get work done without adding more time and stress on my plate. I appreciate the support I received and that says alot on the first day that I decided to use the product. The customer service was incredible!
Seamless integration, and very helpful live support =D
Easy to use, seems to work well! Great fast support.
Rockey was very helpful and patient with me throughout the whole process. It all was very seamless and I was able to get the listings from one channel to another very quickly. The wait time was also very reasonable and it was just a good experience overall.
Philip with the support team was very quick to respond easy to work with and took his time to explain every question I had regarding lit commerce setup, so far I have had nothing but a great experience.
Great cutomer service and it was nice not talking to AI or a bot.
This has been the easiest and most complete app I've tried for pushing my products to eBay. The template and recipe features help automate a lot. All apps like this have a learning curve but after two days I feel like I have my head wrapped around it and most of my ~1,000 products are listed. I've dealt with two people for support so far and both have been professional and very helpful in helping me get setup. UPDATE: A couple years later I can still give this 5 stars. Their support is phenomenal, the product is very stable and the features are very complete.
Great and simple to use user interface with clear instructions on the setup process. We had complex queries for specific requirements of our Shopify store, and the support team were great at helping us diagnose a few self inflicted setup issues. They even worked quickly to add a new feature to their app to help us with our requirements. We're now looking to expand our use of LitCommerce to our other Shopify store as our experience has been so good.
Just linked my stores, my initial assessment is that this is going to make my life so much easier. I had a little difficulty creating my main store and I started a live chat with support and they were able to help me very quickly. In 5 minutes I had my store created any my sales platforms linked. Thank you.
This app so far has been a great integration tool for us, syncing quickly from multiple shops, and for a fraction of other apps I've used. I received help from Lily in the chat function to clear up some listing challenges I had in navigating listings on my first day. She made it easy to understand what I was missing and how to get everything loaded so I could just get back to making money.
I am very thankful to Rachel and the team for helping through with my error and shipping issues. They have great customer service and support. They were amazing following up with us. I am very happy with the service.
Affordable marketplace inventory management software, easy to use with really helpful support if you run into any issues.
The team at litcommerce were very helpful (Lily) in helping us navigate and understand the process in integrating our 4 other platforms, we found litcommerce to be the easiest way to integrate our products seamlessly and update and manage our inventory one place.
Very helpful and resourcefull , She was able to sort out all my queries
Fantastic support, within 1 minute on a Sunday I received fast assistance to get everything running smoothly with our setup and updating to multiple channels. Rachel was very thorough and answered all queries, showed screenshots and double checked all was processing correctly. This helps solve a major headache with inventory management all from the one place. Really pleased so far!
Rachael from LitCommerce is awesome! Great tool for syncing listings across multiple channels.
Okay genuinely impressed with the service here. They did ask for a review but i genuinely wanted to write them something rather than just doing it because they asked. Mona was exceptional at helping with my issue and whilst the application doesnt quite fit into the polaris style its easy to use (after some trial and error) and does exactly what I want it to do. Like, even does things that I thought it wouldn't like the template rules. Well done guys and girls at Lit!
the app is simple enough for a new shop to run, and powerful enough for advanced stuff as we grow. also the customer service is absolutely amazing!
Excellent customer support! Every time I've had a question or needed help, the team has replied incredibly quickly and always provided clear, helpful answers. A big thank you to Mona for the outstanding support throughout. The responses have been fast, professional, and have helped me resolve every issue I've come across. It's reassuring to know there's always someone available to help when needed. Highly recommend LitCommerce!
Top notch support! Unlike so many other businesses, they helped me with complex integration issues and were able to take care of it on the backend so I didn't have to do a bunch of manual entries.
Excellent support! Rachel was patient, professional, and very kind. She took the time to understand my issue, guided me through every step, and stayed with me until everything was working perfectly. I really appreciate her dedication and clear explanations. Thank you so much, Rachel!
Great help, great response time from Harvey and Summer
Five stars for the support team alone. I hit a connection error trying to link my Etsy shop during my trial, the kind of thing that usually turns into a week of copy-paste support replies. Not here. Rachel (one of their real, not AI agents) took point as they worked the problem across multiple days and multiple shifts, and every handoff was clean. Each new agent already knew the full history, so I never had to re-explain anything. They escalated it without me asking, kept me posted while they dug in (it turned out to be a bug on Etsy's side, not something they even caused), and followed up until we confirmed both of my stores were connected and working. Rachel even walked me through getting my first import from the Etsy side linked up to make sure there were no issues after the connect was fixed. I'm still early with the tool itself, but support is what I actually judge software on, because everything breaks eventually. These folks show up when it does.
I just started using this app, and it's a hundred times better than Shopify's Marketplace Connect app. There is a small learning curve, but the interface is easy to use, and the uploads are snappy. The customer service team is friendly and responsive. So far, I'm very pleased.
Mona is my very favorite person in the world today. Her assistance was invaluable in helping me migrate. I know I would not have been able to do it without her. Excellent guidance and service. Thanks, Mona!
Support has been very responsive to the connection issues we had and worked hard to resolve the issue which was finally successful. they were quick to escalate the issue when they realized it was a technical problem.
Intuitive and easy to use integration. Very responsive Customer Service.
Excellent support! Rockey was super helpful, explained everything clearly, until my issue was fully resolved. Thank you so much!
Outstanding customer service! Jack helped me import all of my Etsy listings to Shopify and made the entire process seamless. He was patient, knowledgeable, and went above and beyond to ensure everything was imported correctly. I couldn't have done it without his help. Thank you, Jack! Highly recommend LitCommerce.
Great app! Works as intended, easy to use and customer service is exceptional!
This is a fantastic platform and the customer service available is top notch. If they don't have an answer they quickly escalate it to someone who can help and will do whatever it takes to get it resolved. The platform is smooth and easy to use and I highly recommend it x Thanks Litcommerce for a great solution to channel selling - which I use for Shopify and eBay x
Support was great. On point, helped address issue directly and with great success.
Two hours into using LitCommerce I feel very confident that it going to really help our business. Shopify is my main sales channel. I have had challenges keeping eBay and Etsy in sync but now I feel like Lit Commerce will get it done. Just when I thought I was not sure what to do next, Harvey showed up in a chat window and guided me through the initial set up. He was so patient and helpful. Thanks for getting me started. I look forward to increased sales as I keep my inventories, orders and pricing in good order.
Tolle, funktionierende App, viele nützliche features. Besonders zu erwähnen ist der Support: Selbst wenn einen Amazon Listings von eigenen Produkten den letzten Nerv kosten hilft der Support innerhalb von wenigen minuten weiter und bleib wirklich dabei bis das Produkt online steht und hilft mit Tipps und Erfahrung. Der Support ist wirklich WELTKLASSE!!!
Great app and great customer support. It helped me to save my store by having all of my listings stored in the app, while shopify settings ruined it ( deleted all of my products). thank you so much! and of course great app to sync with eBay!
Thank you so much to the LitCommerce team - Mona, Rachel, Phillip. They're always ready and available to answer any questions. The platform itself has been a game-changer for connecting our Shopify and Etsy stores and finally getting a handle on our inventory issues.
We moved from inkfrog. The support was fantastic and the app is better in a lot of ways than inkfrog. We were up and running very quickly.
Rockey has been excellent! So patient and helpful! I appreciate how dedicated the team is to helping me solve any issues as soon as they arrive :)
Excellent support with Mona today which makes using LitCommerce exceptionally better when managing an online through Shopify, Etsy and eBay.
Lily's help was exceptional and helped me navigate LitCommerce for the first time with a lot of clarity and patience!
I've been using the app for a couple of months now and it has helped me manage my inventory well. Support has been very responsive and helpful when I have questions. Just had a session where Lily walked me through the exact steps I needed to do. So helpful!
We are still within the 7-day free trial period and are currently in the process of setting everything up, but so far our experience has been excellent. There have been a few hiccups along the way, mainly due to the complexity of our catalog, but every member of the LitCommerce support team who has helped us over the last several days has been knowledgeable, responsive, and genuinely helpful. We are connecting our Shopify store with Walmart, eBay, and Amazon. Because our Amazon catalog contains a large number of complex parent-child variation listings, the LitCommerce team has even submitted a special configuration request to accommodate our setup. We really appreciate their willingness to go the extra mile to help make everything work correctly. While we're still in the setup phase, everything has been 5-star so far. The customer service has been outstanding, and every representative we've worked with has been professional, patient, and eager to help. We look forward to continuing to use the platform as we complete our integrations.
