toycargeek

The app works really well, and my customers make good use of it. The app works so well that I have never needed Support for troubleshooting, but I have contacted them for customization. They were very responsive, and they provided the desired customizations without charge! Highly recommended!

Absolutely phenomenal app and support! I spent over 4 years struggling with Codisto/Marketplace Connect without realizing there were better solutions out there. When Marketplace Connect completely stopped working (and their support didn't care), I went searching in desperation for something...anything...that would work. I hurriedly scheduled demos from three different apps to evaluate. LitCommerce was the first to respond, and their initial contact included enough resources to explore it on my own. I installed it and started playing with it; two hours later I canceled my other two app demos. It is well designed and intuitive enough that all I needed was a 5-minute intro video to start using it. In one afternoon, I transferred my entire catalog of around 350 items to LitCommerce, got all of my templates set up, and saw everything listed on eBay. Simple. Easy. Perfect. I ended the day by gleefully uninstalling Marketplace Connect. I normally don't make decisions this fast, but I was losing money, and needed a quick fix. I had issues with two items which seemed like they were not updating correctly, so I contacted support. They jumped right on it, checked everything, and concluded that the items were submitted to eBay correctly. They did this in REAL TIME. The problem was on eBay's end; they were slow to update those two items. The next day both items were live and perfect with no further work needed from me or LitCommerce support. Time is precious to a small business owner, and now I will need to spend much less of it getting my items listed on eBay! Highly recommended!

Avoid this app at all costs! I have been using it since it was Codisto, and I never knew how bad it was at everything until I was forced to find another app. I never liked using it, but what pushed me over the edge was when it pretty much stopped syncing photos to eBay two weeks ago. Maybe 10% of my new listings actually got published, some of which took 2 or 3 days to publish. I set up demo meetings to evaluate 3 other apps, hoping I could find one that would work. This morning I started playing with LitCommerce, and it is honestly so good that I canceled my other two meetings. It is so well designed and intuitive that all I needed was a 5 minute setup video. By this afternoon I had all of my templates set up, all 346 of my items synced to the new app and published on eBay (with only a couple of errors), and THIS crappy app uninstalled! No telling how much money Marketplace Connect cost me in wasted time and lost sales over the last couple of weeks!

I just installed a trial version to play with, and in no time at all I was able to figure out how to do almost everything I wanted to do, thanks to the excellent documentation and logical design of the app. When I hit a snag, I opened the chat box, and Clara was right there to answer all of my questions...AT 3AM!!! She was extremely helpful and immediately understood my questions, and solved all of my issues. I was already pretty pleased with the app after playing with it, but the excellent customer service inked the deal for me! I am going to purchase the app right now!

Adam was fantastic! I downloaded the app on Christmas Eve, and sent in a question, not expecting a reply until their office reopened on December 27. However, Adam responded immediately (even though the office was closed), and got everything working perfectly! Highly recommended!!