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Microsoft Clarity: AI Insights

by Microsoft Clarity · launched

View in Shopify App Store ↗

Reviews (2316)

★★★★★
Shopify

no deja ver la web completa para el mapa de color, se corta la imagen o sale otra csa

Deerma Perú · About 1 year using the app
★★★★★
Shopify

★★★★★
Shopify

hard to navigate

wellious · 5 months using the app
★★★★★
Shopify

je suis débutante,j'aurais besoin d'une formation

Grand écart · 3 days using the app
★★★★★
Shopify

its showing blank screen, help me to fix

Seyuri.in · 3 days using the app
★★★★★
Shopify

WandDo Shop · 5 months using the app
★★★★★
Shopify

I suddenly started getting a 403 error in my shopify that forbid access to clarity. i don't know why...

Developer reply ·

Hi Yummand! We’re sorry for the inconvenience. We experienced a temporary service outage that caused the 403 access error. The issue has now been resolved, and you should be able to access Clarity from your Shopify store as usual. If you continue to experience any issues, please contact clarityms@microsoft.com with your project ID and shop URL so we can assist you further.

yummand · 6 months using the app
★★★★★
Shopify

Bizuu · 5 months using the app
★★★★★
Shopify

Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.

REK Cosmetics · 10 months using the app
★★★★★
Shopify

Ruggism · 3 months using the app
★★★★★
Shopify

Sacoche Vélo France · 2 months using the app
★★★★★
Shopify

Fourmula · 5 months using the app
★★★★★
Shopify

RHRC · 2 days using the app
★★★★★
Shopify

Grace Eleyae · 10 months using the app
★★★★★
Shopify

Gameday Custom Cleats · 1 day using the app
★★★★★
Shopify

优化太差、

Minisawpro · 6 days using the app
★★★★★
Shopify

Ayna · 1 day using the app
★★★★★
Shopify

That there's no support available. I've repeatedly emailed microsoft to help me set up the brand agent. I get zero response. So mind you, the recordings are okay - hence the 2 stars, but engaging with microsoft to be a beta tester to improve THEIR product is not possible. I just get ignored..

Yarn Atelier · 10 days using the app
★★★★★
Shopify

Interstate Supplies and Services · 4 days using the app
★★★★★
Shopify

slow.

Yah Cha · 7 days using the app
★★★★★
Shopify

网站弹出的banner没办法去掉,看不到主banner按钮的点击

Macfox Bike · 5 days using the app
★★★★★
Shopify

Hollywood After Dark/Star Box · 4 months using the app
★★★★★
Shopify

Muscle Smith · 3 months using the app
★★★★★
Shopify

I have been trying to export data and it simply will not export locally to my desktop. I have tried multiple different ways of troubleshooting (clear cache, use incognito window, enable downloads in browser, etc.) and cannot get it to work. I have contacted support and nobody has gotten back to me. I love it in theory, but if I can't use it, it's useless :/

Developer reply ·

Hi Pakks! This should be resolved now.

Pakks · 4 months using the app
★★★★★
Shopify

ca bug enormement

Ma Taie d'Oreiller · 5 months using the app
★★★★★
Shopify

Newbeing · 4 months using the app
★★★★★
Shopify

Tenovia · 3 days using the app
★★★★★
Shopify

iBrilliance shop · 9 days using the app
★★★★★
Shopify

can not see what user click

Himiway Bike · 6 days using the app
★★★★★
Shopify

Phlippens · About 2 months using the app
★★★★★
Shopify

Great on website but as shopify app its super laggy

Lusora · 2 days using the app
★★★★★
Shopify

Heelys · About 2 months using the app
★★★★★
Shopify

Microsoft Clarity in all is good. But for being microsoft it is very undeveloped. Have gotten no respons from customer service. There are a lot of bugs. Like you can't export the data in this app (even though there is an export data)

EIRVIND EYEWEAR · 2 months using the app
★★★★★
Shopify

De app blijft op wit scherm, zo kan ik niks zien

ClearSip · About 20 hours using the app
★★★★★
Shopify

not too user friendly. Confusing on how to really use

Precious Hollows · About 2 months using the app
★★★★★
Shopify

cant skip forward, once trying to skin it jammed

Developer reply ·

Hi Nexo™ team! We would love to help with this issue. Can you send us an email to clarityms@microsoft.com with more details?

Nexo™ · 1 day using the app
★★★★★
Shopify

They added to cart, but what have they done after that--I do not see this data or recording. I want to see how many people dropped from Add to cart & how many people dropped off before checkout. If you had like a journey & a clear map of how many people dropped off & where, that'd be gold for the marketers.

Developer reply ·

Hi Sai Jagannath Astrology Center team, Thanks for your review! Payment and thank you page tracking is only available for Shopify Plus users. Clarity is fully compatible, but you will need to upgrade your Shopify plan. In the meantime, we hope you can learn as much as possible from your users from other interactions. Have a wonderful day,

Sai Jagannath Astrology Center · About 1 month using the app
★★★★★
Shopify

Ember Noire · About 2 months using the app