Official Swiss Post App
by not bad eh? LTD · launched
View in Shopify App Store ↗Reviews (24)
Hatten Probleme mit der App zu Beginn aufgrund einer seltsamen Fehlermeldung. Der Support war jedoch sehr bemüht und hatte dann eine Lösung gefunden. Insgesamt tolle App.
Für Schweizer Shopify Merchants aus unserer Sicht eine absolute Must-have-App. Die Integration der Swiss Post direkt in Shopify macht den gesamten Versandprozess deutlich einfacher und effizienter. Labels lassen sich unkompliziert erstellen und die Lösung fügt sich sauber in den täglichen Shopify-Workflow ein. Wir schätzen Apps, die einen klaren Zweck erfüllen, zuverlässig funktionieren und uns im operativen Alltag wirklich Zeit sparen. Genau das bietet die Official Swiss Post App. Klare Empfehlung für jeden Schweizer Shopify Store, der mit der Swiss Post versendet!
Wir sind super zufrieden mit der App und sie läuft ohne Problem. Support ist auch schnell beim Antworten
Thanks for your reply. To clarify, my review is not based on a single message sent at 3 PM. I contacted support several times and did not receive a clear answer or proper assistance. The issue had been ongoing for several days, and the one-star review came after I felt stuck without support. What is even more frustrating is that your public reply gives a false impression of the situation, as if I had contacted you once and immediately left a negative review a few hours later. That is simply not true. What feels unfair to me is paying for an app and only getting a public response after leaving a negative review. Regarding the test labels and charges: the problem was not only about being charged. The main issue was that the setup was unclear, the app kept showing “specimen” labels, and I could not find a proper way to get support or resolve the problem. I’m still open to fixing the issue, but I believe my feedback reflects my actual experience with the app and the support process. Thanks for review. You contacted me 3PM and on 8PM you'll write a one star review - feels a bit mean to me! If you still need help, feel free to get in touch and I will gladly help you setting up the app! There are no chargees for TEST labels within the app! And also no charges for ALL labels within the test period of 3 days!
Terrible. Barely any functions, utterly useless for international shipping, expensive, useless helpfile and no unsubscribe button! Disaster. Do not bother. EDIT: And there is not support to contact either. Thanks for your review and really sorry to hear. The app has the all the functions the Swiss Post provides to merchants. If you need help you may easily contact the support (instead of reading our helpfile).
International shipping from switzerland simply doesn't work, the app doesn't let u generate Labels. Sorry to hear that you have difficulties. Other merchants run the international shipping without any issues. Might be that the difficulties are related to your store setup? Please ping us on the support mail, we are here to help.
Super App und top Kundenservice. Somit absolut empfehlenswert!
Sehr kompetente Firma welche sich für Ihre Kunden einsetzt. Persönliche Ansprechpartner und Ahnung von ihrem Business runden die gute Bewertung ab. Bin gespannt was Sie noch alles rausbringen
Essential app if you want to work with Swiss Post. It can be configured to suit the needs of each shop and you can automate the process of fullfillment through to the label printing. In addition, you have the option of creating additional tags in the order to track shipping and return tracking numbers. Highly recommended.
We use this app to print out shipping and return labels for Swiss Post. We find it very convenient as you can automate all the steps of label generation and order fullfillment. The tracking number is shown on the order and you can also create a tag with the shipping and return tracking numbers. Top!
An Alle; ich bin begeistert. Mit einer Frankierlizenz der Swiss Post haben wir unseren Versandprozess mittels dieser App automatisiert - wenige Klicks und schon ist das Label generiert und ausgedruckt auf unserem "Zebra"-Drucker. Es funktioniert und hat mich total begeistert, wir haben so lange nach einer solchen Lösung gesucht. Die App informiert auch unsere Kunden via Shopify "Versandbestätigungsmail" - inkl. Trackingnummer. Spart richtig Aufwand!! Klasse, danke an den Erfinder der App.....
Mit den Zugangsdaten der Swiss Post in der Hand haben wir die App in 10 Minuten "up & running" gehabt - super easy Setup! Wir nutzen den Adressvalidator um sicher zu gehen, das unseren Kunden kein Tippfehler bei der Adresseingabe passiert ist.
It's a great app! Simple to set up and saves a lot of time every day. It dramatically improved our customer service by providing track and trace information to our customers with just one click.
Ein praktische App, um Zeit zu sparen und den Versand-Prozess zu optimieren. Wir haben vorher alle Adressen "von Hand" abgetippt und manuell frankiert. Mit dieser App ist die Frankierung mit wenigen Klicks erledigt.
The app is very easy to use and the response time of the team in case of questions is incredibly quick
Die Swiss Post App ist sehr Bedienerfreundlich und hat alles was man so braucht. Ich empfehle die App sehr!
Great App! Fullfillment, post label printing and tracking number update in one click! Fast and professional support. Recommended app for managing shipments into Switzerland.
We have been using this app to print SwissPost postage labels for several months now with great satisfaction. Fullfillment and printing of the label is done with one click. The tracking number is automatically updated in the customer's order. Top app!
We used to partner with a third party Swiss Post developer/app to fill and print our orders. When we contacted support to set up, we had to take the Swiss official app. I have to say your app is not as good. We were able to fill and print our orders from our order page, not having to jump back and forth from the app. The function to fill is not efficient. And it does not fill and send tracking on our shopify page so it is causing 5X the effort to use your services and causes more confusion. We are about to provide a "built-in" Shopify solution which will come up latest Q4/2021. Regarding the tracking number: this is a setting you can easily active within the app - maybe it is a bit hidden, so you couldn't find it - but the function is available.
