DORO Custom Product Designer
by SetuBridge
View in Shopify App Store ↗Reviews (168)
This is a great app for personalizing products! It has all the features I need to make the customization process easy for both my customers and my business. The customer support is also excellent. When I needed assistance, they were quick to respond, very helpful, and resolved my issue immediately. Overall, this is a reliable app that delivers exactly what I need. Great app, great support, and it does not disappoint. Highly recommended! ~Joann @HigherHeart.shop
I had a few questions about how the product options were showing up, but the support team was really helpful and walked me through everything. The app looks great, and setting it up was quick and easy. It’s easy to use, and the customization options helped me display my product choices the way I wanted. Overall, I’ve had a really good experience with the app and the support team!
I received help from the Product designer to fix an issue my site was having. I'm extremely happy that they were able to resolve in short time.
muy facil de instalar, tuve algunas dificultades pero los de soporte muy amables me ayudaron en todo, muy buena disposición y lograron añadir unas opciones que necesitaba para mi personalizador. Muy agradecida por su atención, estaré probando la app
did not know where to start so i contacted them and i got jay from support who was very helpful and patient and helped me solve my problem ,only just installed the app works great recommend YES support 5/5 GREAT APP AND SUPPORT KEEP UP THE GOOD WORK
Really happy with this app! It has made offering custom and personalized products on our store so much easier. The customization features work well, the interface is easy to understand, and it gives us the flexibility we need for our products. The support has been excellent as well. A special shoutout to Jay, who has been incredibly helpful, responsive, and patient whenever we’ve needed assistance. He takes the time to understand the issue and makes sure everything gets resolved properly. Overall, a great app backed by an amazing support team. Highly recommend it to anyone looking to offer product customization on their Shopify store!
After a long search, I finally found an app that meets most of my needs. The config was a bit tricky to setup at first but thanks to Priyanka who was very helpful in getting it all started, she made it look simple. Without her help I would be spending hours just to get rolling. I feel comfortable knowing there's a support team at SB who puts customers first.
10/10 Customer Service! Jay helped answer all our questions, and worked quickly to fix any feature issue we had (which was only 1). In the beginning, Jay went above and beyond to help me set-up one of my product variables within the app-I didn't even have to ask! We're happy we found this app - can't wait to incorporate more products! :)
Had some trouble with it but all got resolved thanks to the team
The IT associate Jay was very helpful in explaining what the cause of my technical troubles were, and going about explaining the solution. This associate is extremely responsive as well which is very much appreciated:))
These guys are incredible! The app itself is super simple to use, and even when I ran into a few questions, their support team jumped in and solved everything quickly and easily. Highly recommend — and on top of great service, their pricing is way better than a lot of the alternatives out there. Couldn't be happier!
Très satisfait du plugin ! Le service technique est vraiment très gentil, réactif et à l’écoute. Ils m’ont aidé rapidement pour la configuration et ont pris le temps de régler les petits détails avec moi. Maintenant, tout fonctionne parfaitement comme je le souhaitais. Un excellent support et un plugin que je recommande sans hésiter !
SB Designer es una muy buena aplicación, me ha permitido subir el ticket en la web. Aunque ha presentado fallas, el soporte técnico responde y las ha resuelto. Sí recomiendo la app.
Best Product Personalizer. Great Customer Service
Developer reply ·
Thank you so much for your amazing review! 😊✨ We’re truly happy to hear that you found our app to be the best Product Personalizer and that you had a great experience with our customer service 🙌💙 Reviews like yours really motivate our team and remind us why we love what we do every day. If you ever need any help, have questions, or want to explore more features, we’re always just a message away 🤝😊 We’re here to make sure everything runs smoothly for you and your store. Thanks again for your kind words and for being such a wonderful part of our community 🌟🚀 Wishing you lots of success and happy selling! 💖🛍️
Great app! It made customizing my clothes on the website quick and easy. The support team was very responsive, helpful, and resolved my queries fast. Highly recommend!
Application catastrophique, ce n'était pas top avant, mais depuis la mise à jour, c'est encore plus fastidieux de récupérer les fichiers clients, et encore quand ça fonctionne et que les fichiers ont bien été enregistrés. Je remets une autre application en route, et je me sépare de celle-ci, malheureusement, c'est énormément de temps perdu.
As a custom apparel business owner, I've found this app to be an absolute game-changer. It integrates perfectly with our Shopify store and makes the personalization process smooth for our customers. The tools for creating custom designs are easy to navigate and have really helped us deliver high-quality, tailored products.
This app is easy to configure and use. Going to be great for my business
So far apps looks promising. Hoping to implimen fully into our online store. Support is very responsive.
I had a problem where the “Customize” option disappeared when I switched variants. The support team was very helpful and assisted me quickly—thank you for that. So far, everything is working as it should, I can't say anything negative about it yet.
Developer reply ·
Thank you so much 😊 We’re really glad our support team was able to quickly help you resolve the issue with the “Customize” option and get everything working properly again. It’s great to hear that things are running smoothly now, and we truly appreciate your honest feedback so far. If you ever face any issues or need assistance in the future, we’re always here to help 🚀
Immer wieder Probleme, welche sie anscheinend nicht richtig lösen können. 1x Bestellung wurde gar nicht angezeigt, sodass ich diese nicht ausführen konnte. 2x die falschen Dateien bei einer Bestellung hinterlegt, sodass ich es fast falsch ausgeführt habe (Gott sei Dank noch einmal Rücksprache mit dem Kunden gehalten, weil mir das Design merkwürdig vor kam). Die Oberfläche für das Smartphone ist auch nicht ideal. Das Positive an der App ist jedoch die Handhabbarkeit mit dem Computer und der Support (meistens).
Developer reply ·
Thank you for your honest and balanced feedback! 😊 We’re really glad to hear you still find the app highly recommendable overall 🙌💬 We also appreciate you sharing your thoughts on the minor improvements—feedback like this is very valuable and helps us continue refining the product. It’s great to know those discussions with the development team are already underway. If you need any clarity on possible enhancements or next steps, feel free to reach out anytime—we’re always here to help 🚀
Great app and amazing support! I am giving this app 5 stars! The tool itself is incredibly useful and has been a fantastic addition to my store. What really stands out, though, is the customer service. The staff is extremely accommodating, responsive, and helpful whenever I need assistance. Highly recommend!
Great customer service and easy to navigate, overall helps me with better customization. This app really helps bring my customers apparel to life not only are my customers able to see there apparel as a mock up but it allows me to successfully achieve what the customer is looking for, overall elevating both my business and client relationships!
Developer reply ·
Thank you so much 😊 We’re really happy to hear that the app is helping you improve customization and bring your customers’ apparel ideas to life. It’s great to know the mockup experience is making it easier for your customers to visualize their products and helping you deliver exactly what they’re looking for. We truly appreciate your kind words about our customer service and ease of use. It means a lot to know the app is adding value to both your business and customer relationships. If you ever need any help or have ideas for improvements, we’re always here for you 🚀
I've been using this app on Shopify for a few months now. I suddenly ran into a few issues recently, but the support team resolved them very quickly. Because of this, I find it a great app for letting my customers personalize their products on my site.
Developer reply ·
Thank you so much for your feedback 😊 We’re really glad to hear that you’ve been using the app for a few months and that our support team was able to quickly resolve the recent issues you faced. It’s great to know the app is helping your customers personalize their products smoothly on your store. We truly appreciate your trust and support. If you ever need any assistance in the future, we’re always here to help 🚀
The supports are very helpful and teh apps are easy to use
Developer reply ·
Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!
Excellent Support from Jay! Jay was incredibly helpful in getting my website and app set up exactly as needed. He took the time to understand all of my questions, explained everything clearly, and made the entire process smooth and stress-free. His knowledge, patience, and attention to detail were outstanding. I really appreciated how thoroughly he addressed every concern and ensured everything was working properly before finishing. Highly recommend Jay for anyone needing reliable and professional technical support. Thank you for the great service!
Developer reply ·
Thank you so much for your wonderful feedback 😊 We’re really glad to hear that Jay was able to support you through the setup process and make everything smooth and stress-free. It’s great to know he took the time to clearly explain things, address all your questions, and ensure everything was working properly before wrapping up. Your kind words about his patience, knowledge, and attention to detail truly mean a lot—we’ll definitely share this with Jay, and he’ll be very happy to hear it. We really appreciate your recommendation and trust in our support team. If you ever need any further help, we’re always here for you 🚀
So far so good! I was having a difficult time setting things up how I want them due to my own ignorance. However, after I contacted support they set things up how I wanted them in just a few minutes. Great customer service!
Developer reply ·
Thank you so much 😊 We’re really glad to hear that our support team was able to quickly help you get everything set up the way you wanted. It’s completely normal for setup to take a little time at first, so we’re happy we could step in and make it smooth for you. We truly appreciate your kind words about our customer service. If you ever need any further help or want to make changes in the future, we’re always here for you 🚀
This is a very good app for personalization and customization. It has helped me a lot in making everything work exactly the way I want. The app is easy to use, reliable, and offers many useful features. What I appreciate the most is the support team. They are very responsive and quick to help whenever you run into a problem or need assistance.
Developer reply ·
Thank you so much 😊 We’re really glad to hear that the app is helping you with personalization and customization, and that it’s working the way you need for your store. It’s great to know you find it easy to use, reliable, and feature-rich. We especially appreciate your kind words about our support team. Being responsive and helpful when needed is something we take pride in, and your feedback means a lot to us. If you ever need any assistance or have suggestions, we’re always here for you 🚀
Customer service is amazing, they go above and beyond to look at your website and help with more than you ask for and made my life so much easier. Would reccomend for anyone to try out
Very nice app for customisation
Developer reply ·
Thank you so much 😊 We’re really glad to hear that you’re enjoying the app for customization! Your feedback means a lot to us. If you ever need any help or have suggestions, we’re always here for you 🚀
This app is a very good way of customizing different products. If is easy to use and customer service is awesome.
Developer reply ·
Thank you so much 😊 We’re really glad to hear that you find the app helpful for customizing products and easy to use. It’s also great to know that our customer service has been awesome for you—that truly means a lot to us. If you ever need any help or have suggestions, we’re always here for you 🚀
Easy to use and very knowledgable and helpful team!
Developer reply ·
Thank you so much 😊 We’re really glad to hear that you find the app easy to use and our team knowledgeable and helpful. Your feedback means a lot to us! If you ever need any assistance in the future, we’re always here for you 🚀
Very disappointing experience with this app. The app stopped functioning automatically, and even after reporting the issue, their support team did not take proper action to resolve it. However, they continued charging the monthly subscription fee without fail. The customization feature has been non-functional for a long time, affecting. Poor support and lack of accountability. Would not recommend.
Really great Customizer und super fast and helpful support team!
Developer reply ·
Thank you so much for your kind words and great feedback! We’re thrilled to hear that you’re enjoying the customizer and our fast support—it truly means a lot to us. 😊 We completely agree with your suggestions regarding variant display and dynamic image switching. These are valuable enhancements, and we're already working on improvements in this area to make the customizer even more powerful and seamless. Your input helps us grow and serve you better—thank you again for sharing it! If you ever need anything or have more ideas, feel free to reach out anytime. We're always here to help!
wonderful app and wonderful customer service
Fijne en handige app. Ik had wat problemen en gechat, dit werd meteen voor me opgelost! Goede klantenservice. Ik werk er nu sinds 2024 mee, word altijd snel geholpen.
Developer reply ·
Thank you for the fantastic review! We're thrilled to hear that you find the app handy and that our customer service could assist you promptly. If you have any more questions or need further assistance, don't hesitate to reach out. Best regards, The SetuBridge Team
Only had the app for a short time, but functionality looks great and customer support is very helpful
Developer reply ·
Thank you so much for your feedback! 😊 We’re really glad to hear that even in a short time, you’re finding the app’s functionality great and our customer support helpful 🙌💬 If you ever need any assistance or have questions while exploring the app further, we’re always here to help 🚀
Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.
Developer reply ·
Thank you so much for your thoughtful feedback! 😊 We’re really glad to hear that our team could support you from start to finish and make the whole process smooth and easy 🙌💬 It’s great to know your questions were answered quickly and that you felt everything was handled reliably and professionally. We truly appreciate your recommendation 🚀 If you ever need anything else, we’re always here to help.
Sehr guter Support, von Priyanka. Danke für die schnelle Hilfe !
Developer reply ·
Thank you so much for your kind feedback! 😊 We’re really glad to hear that Priyanka was able to help you quickly and effectively 🙌💬 We’ll be sure to share your appreciation with her—it will mean a lot! If you ever need anything else, we’re always here to help 🚀
The app is great. I recommend it!
Developer reply ·
Thank you so much for your feedback! 😊 We’re really glad to hear you’re enjoying the app and appreciate your recommendation 🙌💬 If you ever need any help, we’re always here for you 🚀
Top Service und eine sehr nette und schnelle Bearbeitung meiner Anfragen. Habe direkt für meine beiden Shops das Plugin installiert.
Developer reply ·
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our service friendly and quick in handling your requests 🙌💬 It’s also great to know you’ve installed the plugin for both of your shops—that really means a lot to us. If you ever need any help or have questions, we’re always here for you 🚀
Sehr guter Support !
Developer reply ·
Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀
Really impressed with SB Custom Product Designer. The app works smoothly and provides great customization features for my Shopify store. What stood out the most was their customer support — quick, responsive, and very helpful in resolving my queries. Highly recommended for anyone looking to offer product customization.
Developer reply ·
Thank you so much for your detailed feedback! 😊 We’re really glad to hear you’re impressed with SB Custom Product Designer and that the customization features are working well for your Shopify store 🙌💬 It’s especially great to know our support team was quick, responsive, and helpful in resolving your queries. We truly appreciate your recommendation 🚀 If you ever need any assistance or want to explore more features, we’re always here to help.
Soporte perfecto, muy amables y solucionan bien los problemas!
Developer reply ·
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our support friendly and effective in solving your problems 🙌💬 If you ever need anything else, we’re always here to help 🚀
It is a very nice application where customers could create their t-shirt designs online. In addition, Priyanka at Customer service is a great lady who never hesitated to support in quick time to resolve any issues in the usage of the app. highly recommended. i hope they could upgrade and add the feature of AI design tool as well.
Developer reply ·
Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying the app and that Jay was able to assist you promptly. We truly appreciate your recommendation! 😊 Your suggestion about adding an AI design tool is a great one, and we’ll definitely keep it in mind for future updates. If you ever need further assistance or have more ideas, feel free to reach out—we're always here to help! Thanks again for your support!
This app is a complete disaster. The dashboard crashes constantly and won't even load. I have spent a lot of time on this and yet all the add-ons I configured have disappeared. I have already contacted support, but they take forever to reply and offer no solutions. I even tried clearing cookies and testing on both Mac and Windows, but the problem persists. I do not recommend this at all, especially for businesses in Puerto Rico. Don't waste your time. Esta aplicación es un desastre total. El dashboard se cae constantemente y ni siquiera carga. He invertido mucho tiempo en esto y aun así todos los add-ons que configuré desaparecieron. Ya me he puesto en contacto con soporte, pero tardan una eternidad en responder y no dan soluciones. Intenté borrando cookies y probando tanto en Mac como en Windows, pero el problema sigue igual. No la recomiendo para nada, especialmente para negocios en Puerto Rico. No pierdan su tiempo.
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that the app and its integration are working smoothly for you. It's also wonderful to know that our support team has met your expectations—we always strive to be responsive, helpful, and friendly. Your positive experience means a lot to us. If you ever need anything or have suggestions, don’t hesitate to reach out. Thanks again for being a valued user!
Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.
Developer reply ·
Thank you so much for your detailed and thoughtful feedback! 😊 We’re really glad to hear that the product personalization features are making it easy for your customers to design their own products and that the interface feels clear and user-friendly 🙌💬 It’s great to know the customization tools like text, image upload, and clipart are working smoothly and improving the overall shopping experience. We’re also very happy that our support team could assist you quickly and resolve the issue without delay 🚀 Your appreciation means a lot to us. If you ever need any further help or want to explore more advanced features, we’re always here for you.
L'application est inutilisable. J'essaye d'ouvrir l'application et ça charge à l'infini. Je suis obligé de refresh 50 fois pour que ça fonctionne. En plus de ça, la personnalisation est très limitée, on ne peut pas personnaliser selon toutes les variantes, ou alors il faut faire un produit par
The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.
Developer reply ·
Thank you so much for your feedback! 😊 We’re really glad to hear the app is working well for you and that you’ve been able to get comfortable with the settings over time 🙌💬 It’s also wonderful to know that Priyanka and the support team were helpful and supportive while you were getting everything set up. We’ll definitely share your kind words with Priyanka—it will mean a lot to her 🚀 If you ever need any further help or guidance, we’re always here for you.
2 years later, revisiting the custom design issue. had even made my own in a liquid file, I revisited this app. the updates they made, in the time have dramatically improved the process from the shop side. If you use good product images, 1200x1200 and work through the initial set up on one product, this app can produce the holy grail for small shops, The process is understandable, but tedious for the first product. After that, it will work like a dream//// Currently being used with a product that has 25 variants and it works great. Has a bulk order feature i havent yet explored
Developer reply ·
Hi , We’re here to help in any case! Could you please connect with our support team directly regarding the issue you faced? We’d be happy to resolve it for you. Your feedback is important to us, and we’d like to understand what went wrong so we can address your concerns and make improvements. Looking forward to your response and the opportunity to assist you.
I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!
Developer reply ·
Thank you so much for this incredible and detailed feedback! 😊 We’re truly glad to hear that the SB Custom Product Personalizer is helping you build a structured and scalable customization system for your store 🙌💬 It’s especially rewarding to know the features like variant image mapping, multi-side product views, and visual rendering are supporting your real production workflow the way you need. We also really appreciate your kind words about our support team. Helping you work through complex setups and ensuring everything behaves correctly is exactly the kind of partnership we aim for 🚀 Your shoutout means a lot, and we’ll be sure to share it with the team. If you ever need further assistance or want to expand your setup even more, we’re always here to support you.
We’re a three member team building in this industry and working to make the workflow seamless through technology. We’ve been in this space for nearly four years and have tried 30+ design tools, but very few have delivered the mix of support and practical solutions we need this feels like a meaningful step in the right direction. Customer support has been excellent so far, responses are quick, clear, and genuinely helpful, which matters a lot when you’re using a product regularly. The app experience is smooth and thoughtfully designed the interface is clean, easy to navigate, and clearly built with usability in mind. I’m looking forward to more features that make the product even more powerful and flexible over time. Overall, it’s a solid app with a strong foundation, and the fast, reliable support adds real value. Thanks to the SB product design team for the work so far.
Developer reply ·
Thank you so much for this thoughtful and detailed feedback 😊 We’re really glad to hear that the app is fitting into your workflow and that, after trying so many tools over the years, you’re finding this to be a meaningful step forward 🙌💬 It means a lot to know the interface feels clean, usable, and well-suited for day-to-day work. We also truly appreciate your kind words about our support team. Fast, clear, and practical help is exactly what we aim for, especially for teams like yours who are building and iterating regularly 🚀 Your perspective as a long-time user of multiple tools is especially valuable, and we’ll definitely pass your feedback along to the SB product team. If there are specific features or improvements you’d like to see next, feel free to share anytime—we’re always listening and building forward.
It's a nice app
Developer reply ·
Thank you for your feedback! 😊 We’re glad to hear you find the app nice and appreciate you taking the time to share your experience 🙌💬 If you ever need any help or have suggestions, we’re always here for you 🚀
Great value for money. The integration and initial setup can be a bit challenging, but the customer support is responsive and helpful.
Developer reply ·
Thank you so much for your honest feedback! 😊 We’re really glad to hear you find the app great value for money and that our support team has been responsive and helpful when you needed assistance 🙌💬 We also appreciate your note about the setup and integration—it’s valuable feedback that helps us improve the onboarding experience. If you ever need any further help or guidance, we’re always here for you 🚀
SB Custom Product Designer has been an absolute standout for us. Before choosing it, I downloaded, tested, and dissected at least 15 different customization apps. I had very specific requirements, and none of the others even came close. Their features are on another level. The app ties directly into Shopify’s inventory and variants, something most other apps didn’t support at all, or only did in a clunky way that still required manual intervention. It also blends beautifully with your Shopify theme. Everything looks native, polished, and consistent with the rest of the site. I didn’t realize how much that would matter until I saw how seamless it looked. On top of all that, their support team is fast & genuinely helpful. We worked with Sagar, Priyanka, and the rest of their team, and the experience was fantastic. We decided to pay for a custom modification to add a pricing feature that hadn’t been developed yet. Normally, I avoid customizing native features, but this ended up being one of the best decisions we made. They were thorough, quick, and reassuring from start to finish. They understood exactly what I needed (and my request was very specific). They provided a clear plan, quote, and timeline. Once we finalized the details, we placed the order and they got to work. They even finished early, which was impressive. The final result was exactly what we hoped for. The combination of powerful features, thoughtful design, and exceptional customer service is rare, and so appreciated. We’re excited to launch and use this resource!!! If you’re considering this app or thinking about investing in a customization, I can’t recommend them enough. They’ve earned every bit of this review.
Developer reply ·
Thank you so much for taking the time to share such a detailed and thoughtful review 😊 We’re truly glad to hear that SB Custom Product Designer stood out after your extensive evaluation of other apps, especially in areas like Shopify variant integration, inventory handling, and theme consistency 🙌💬 It means a lot to know the experience feels seamless and native within your store. We’re also really happy that your collaboration with Sagar, Priyanka, and the rest of the team went so smoothly 🚀 It’s great to hear that the custom modification process—from understanding your requirements to delivering early—met your expectations and gave you exactly what you needed. Your feedback on both the product and the support experience is incredibly valuable, and we’ll make sure it’s shared with the entire team. We’re excited for you to launch and see it in action! If you need anything further as you scale or refine your setup, we’re always here to help 💬
I needed help with making my own section on my website for shirt personalisation and Jay from SETUBridge was very very helpful and even did it himself, he deserves a raise! 10/10 customer service
Developer reply ·
Thank you so much for your amazing feedback! 😊 We’re really glad to hear Jay was able to help you build your custom shirt personalisation section and even take care of it for you 🙌💬 That’s exactly the kind of hands-on support we aim to provide. We’ll definitely pass your kind words (and the “he deserves a raise” 😄) on to Jay—it will mean a lot to him and the whole team 🚀 If you ever need anything else or want further customization, we’re always here to help.
Setubridge has been an outstanding partner for our charms e-commerce business. They built a fully customizable product preview page that works seamlessly and looks exactly as envisioned. The team clearly understands requirements from the first brief, translates them into smart technical solutions, and responds rapidly at every stage. Professional, reliable, and genuinely easy to work with — highly recommended.
Developer reply ·
Thank you so much for your wonderful feedback! 😊 We’re really glad to hear that the custom product preview page for your charms e-commerce store is working seamlessly and matches your vision 🙌💬 It’s great to know our team could understand your requirements early on and translate them into a smooth technical solution. We truly appreciate your kind words about our responsiveness, professionalism, and reliability 🚀 Your recommendation means a lot to the entire SetuBridge team. If you ever need any further enhancements or support, we’re always here to help.
J'avais un problème avec le téléchargement d'images, mais le service client m'a aidé à fixer le problème en quelques minutes seulement! Merci!
Developer reply ·
Thank you so much for your wonderful review! 🌟😊 We’re really happy to hear that our support team was able to help you resolve the image upload issue so quickly 🚀📸 Providing fast and helpful support is always our top priority, so it truly means a lot to us that you had a smooth experience 💙🙌 If you ever run into any questions, issues, or need assistance in the future, please don’t hesitate to reach out — we’re always here and happy to help 😄💬 Thanks again for your kind words and for choosing our app. We really appreciate your support and trust! 💖🙏 Have an amazing day ahead! 🌈✨
Developer reply ·
Thank you so much for the 5-star review! 🌟 We’re thrilled that you enjoyed using our app. If possible, could you share a few details about the features or aspects of our service that stood out most to you? Hearing more about what worked well helps us improve and guide others in making the most of the app. Thanks again for your feedback and support!
Merci infiniment pour votre aide précieuse. Votre réactivité et votre disponibilité font toute la différence : chaque fois que nous avons besoin d’assistance, vous intervenez rapidement et efficacement. Votre professionnalisme, votre sérieux et la qualité de votre accompagnement sont très appréciés. C’est un réel plaisir de pouvoir compter sur un soutien aussi fiable.
Developer reply ·
Thank you so much for taking the time to share such a thoughtful and kind review! 😊✨ It truly means a lot to us to hear that our support has made a positive difference for you. We always strive to be responsive, reliable, and efficient, so knowing that you felt supported whenever you needed help really motivates our entire team 🙌💙 Your appreciation for our professionalism and dedication is incredibly encouraging, and it reminds us why we love what we do. It’s an absolute pleasure working with you, and we’re genuinely grateful for the trust you place in us. Please know that we’re always here for you—whether it’s a quick question, a setup request, or anything else you might need 🚀😊 Thanks again for your amazing feedback and continued support! 🌟
Funktioniert richtig gut, man kann wirklich sehr gut Produkte Designen. Die Einstellungen sind leicht zu verstehen und man kann sehr viel selber einstellen. Einige dinge kann man nur durch den Support einstellen lassen, dieser ist jedoch fast immer erreichbar und hilft sofort weiter. Ich bin sehr dankbar für diese App, da mein Shop sehr darauf basiert.
Developer reply ·
Thank you so much for this amazing review! 🌟😊 It truly means a lot to us to hear how well the app is working for your store and that it plays such an important role in your business 💙 We’re really happy to know that you find the product design options effective and the settings easy to understand. Our goal has always been to give merchants as much flexibility and control as possible, so it’s great to hear that you’re enjoying the customization features 🙌✨ You’re also absolutely right about support—some advanced configurations do need a helping hand, and we’re always more than happy to jump in 🚀🤝 Knowing that our team’s quick availability and immediate assistance made a positive difference for you truly motivates us to keep doing better every day. Thank you again for your trust, your kind words, and for choosing our app as a key part of your shop’s success 🛍️❤️ If you ever need anything at all—big or small—we’re just a message away 😊✨
Très réactif, vraiment très sympa, compréhensif et très efficace. Juste parfait
Developer reply ·
Thank you so much for your kind words! 😊🌟 We’re honestly so happy to hear that you had such a great experience with us. Being responsive, friendly, and understanding is exactly what we aim for, so it truly means a lot to know that it made a difference for you 💙 Your appreciation motivates our entire team to keep doing our best and to continue providing efficient and reliable support whenever you need it 🚀✨ If you ever have any questions, suggestions, or need help in the future, please don’t hesitate to reach out—we’re always here for you! Thanks again for taking the time to share this lovely feedback. It really made our day 😄🙌
Support was very helpful and fast, app works really well !
Developer reply ·
Thank you so much for the amazing review! 😊✨ We’re really happy to hear that you found our support helpful and fast — that truly means a lot to us. Our goal is always to make sure everything works smoothly for you and that you get quick help whenever you need it 🚀 It’s also great to know that the app is working really well for your store 🙌 Your feedback motivates our whole team to keep improving and delivering the best possible experience. If you ever need any assistance, have questions, or even suggestions, we’re just a message away 💬💙 Thanks again for your kind words and support — we truly appreciate you! 😊🌟
I had a great experience with customer support, thanks to Priyanka. Her response was instant, and she demonstrated excellent product knowledge throughout the conversation. She guided me smoothly at every step, making the entire customer journey easy and pleasant. Honestly, the support she provided was outstanding and very professional. Great job, Priyanka!
Developer reply ·
Thank you so much for your wonderful feedback! 🌟😊 We’re absolutely thrilled to hear about your great experience with our customer support and especially with Priyanka 🙌💙. She truly puts her heart into helping customers, and your kind words perfectly reflect her dedication, quick response, and deep product knowledge. It’s amazing to know that she was able to guide you smoothly at every step and make your entire journey easy, pleasant, and stress-free ✨🚀. Feedback like yours motivates our whole team to keep delivering the best possible support every single day. Once again, thank you for taking the time to share such a positive review 🙏😊. We’ll be sure to pass your appreciation along to Priyanka — it will definitely make her day! If you ever need anything in the future, we’re always here and happy to help 💬💖
Une prise en main rapide et intuitive. Un service client très disponible et au top. Merci Jay et Pryianka ! Je recommande cette application !
Developer reply ·
Thank you so much for the lovely review! 😊🌟 We’re glad to hear you found the app quick and easy to use. Your kind words about our support mean a lot to us—Jay and Priyanka will be happy to see this! 🙌💙 Thanks again for recommending our app. We’re always here if you need any help! 🚀✨
App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️
Update: They've updated the app it's working well. Their tech support has been responsive and helpful. I've upgraded my review to 5 stars. I've stuck with this app through the upgrades as it has certain customization options the other's I've viewed don't. I recommend it for your business.
Developer reply ·
Thank you for sharing your experience and updated review. We sincerely appreciate your honest feedback and understand the frustration you've faced. We’d love to assist you further to ensure the app works smoothly with your theme. Could you please connect directly with our support team? We’re here to help and will investigate the issue to find a resolution as quickly as possible. Let us know how we can assist, and we’ll do our best to address your concerns. Looking forward to working with you to improve your experience!
Very quick to respond and help :)
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊
Quelques bugs sur la personnalisation mais heureusement un SAV efficace. Merci à Priyanka, la personne qui a géré mes problématiques.
Developer reply ·
Thank you so much for your feedback. We’re glad to hear that Priyanka was able to assist you and resolve your issues. 🙌 We really appreciate your patience with the minor bugs in the customization process, and we’re constantly working to make things smoother for you. Your kind words mean a lot to our team and motivate us to keep improving! 💪✨ Thanks again for taking the time to share your experience.
返信が早いです
Developer reply ·
Thank you so much for noticing our quick response! ⏱️ We always strive to be there for our customers as fast as we can because your time and satisfaction matter the most to us. 😊 Your kind words really motivate our team to keep delivering top-notch support. We’re always here whenever you need us, so don’t hesitate to reach out again! 🙌
Apart from certain features being slightly harder to configure, the app has been really great. The customer service is also excellent; we had a minor issue for which we contacted the team and they solved it very fast.
Developer reply ·
Thank you so much for your kind and thoughtful feedback! 😊 We're delighted to hear that you’ve had a great experience with our product personalization app overall and that our support team could assist you quickly when needed. We truly appreciate your understanding regarding the configuration — our team is always working to make the setup process even smoother and more intuitive for all users. Your feedback helps us identify where we can improve, and we’re grateful for that. If you ever have more suggestions or need any assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure you get the best possible experience from the app. 💪✨ Thank you once again for your support! 💛
otomatik kırpma özelliği harici kullanışlı. Bazı geliştirmeler yapılabilir. Uygulama desteği çok yardımcı oldu.
Developer reply ·
Thank you so much for your valuable feedback! 🙏✨ We’re glad you found our support team helpful 🤝💬. We’ve noted your input on the cropping feature 🖼️🔧 and will keep improving to give you the best experience 🚀💡.
The SB Product Personalizer app works great for customization. Priyanka helped me set up the color variants and also guided me with the bulk add-to-cart feature. The support team is very responsive and provides excellent assistance. Highly recommended!
Developer reply ·
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that the SB Product Personalizer app is making customization easy for you. 💡 Priyanka and our support team are always happy to help with setup and guidance. 🙌 Your recommendation means a lot to us — we truly appreciate your support! 💖✨
The support Priyanka is very fast and will help with everything. The add-on is exactly what I was looking for. The price is great. I recommend it.
Developer reply ·
🌟 Thank you so much for your kind words! We’re thrilled to hear that Priyanka could help you quickly and make everything smooth for you 🙌✨ We’re glad you’re enjoying the add-on and finding value in our product personalizer app. Your recommendation means a lot to us 💖😊
Ho avuto un problema tecnico ma tempestivamente hanno risolto l'inconveniente.
Developer reply ·
"Thank you so much for your kind words! 💙 We’re glad our team could quickly resolve your issue. Your satisfaction means a lot to us, and we’re always here to help whenever you need. 🚀"
Thanks to Priyanka for the quick and helpful support during the module setup. The app looks promising for simple, one-off products without variants, but it feels a bit limited when it comes to more dynamic like the price. For example, the image bank is only available in English, and there are no ready-to-use templates. That said, the team is responsive and open to developing custom features if needed, which is definitely a plus.
Developer reply ·
Thank you for sharing your detailed feedback! 🌟 We’re so glad to hear Priyanka could assist you quickly during the setup. Your suggestions about pricing flexibility, language options, and templates are very valuable, and we’ll keep them in mind as we continue improving the app. We truly appreciate your recognition of our team’s responsiveness, and we’re always happy to discuss custom features to better fit your needs. Looking forward to supporting your success! 🚀
"SB Custom Product Personalizer is easy to use and works perfectly with my Shopify store. I like that it integrates directly into the Shopify admin and supports the latest themes. Their support team is very quick and helpful whenever I have questions. A great tool for offering product personalization to my customers."
Developer reply ·
Thank you so much for the kind words! 😊 We’re thrilled to hear that SB Custom Product Personalizer is working seamlessly for your store and that you’re enjoying the admin integration and theme compatibility 🎯🛍️ Our support team is always here to help, so it’s great to know we’ve been able to assist you quickly 💬⚡ Wishing you continued success with your personalized products! 🧡✨
Atencion por el chat perfecta! Tenia un problema para que apareciesen las variantes de los colores en las camisetas personalziadas y me hicieron ellos directamente los ajustes para que todo estuviese bien, pidiendo permiso para acceder a mitienda de shopify como administradores. Gran ayuda y muy rapida.
Developer reply ·
🌟 Thank you so much for your kind words! 🌟 We're thrilled to hear that our chat support was able to assist you quickly and effectively! 💬🛠️ Making sure your color variants show up perfectly is exactly the kind of support we aim to provide. 🎨👕 Thanks again for your trust and for allowing us access to help directly in your store. We're always here if you need anything else! 😊🚀