DWO Services Printing
United States
Reviews (4)
2 years later, revisiting the custom design issue. had even made my own in a liquid file, I revisited this app. the updates they made, in the time have dramatically improved the process from the shop side. If you use good product images, 1200x1200 and work through the initial set up on one product, this app can produce the holy grail for small shops, The process is understandable, but tedious for the first product. After that, it will work like a dream//// Currently being used with a product that has 25 variants and it works great. Has a bulk order feature i havent yet explored
Developer reply ·
Hi , We’re here to help in any case! Could you please connect with our support team directly regarding the issue you faced? We’d be happy to resolve it for you. Your feedback is important to us, and we’d like to understand what went wrong so we can address your concerns and make improvements. Looking forward to your response and the opportunity to assist you.
I really wanted this app, so bad as a matter of fact I reinstalled my theme, twice, talked to customer service, begged customer service, Here is the error, installed 3 times on a fresh Dawn stream, after first live use. Customer Service is condescending, dismissive, and useless. Great app though. The Content Security Policy (CSP) prevents the evaluation of arbitrary strings as JavaScript to make it more difficult for an attacker to inject unathorized code on your site. To solve this issue, avoid using eval(), new Function(), setTimeout([string], ...) and setInterval([string], ...) for evaluating strings. If you absolutely must: you can enable string evaluation by adding unsafe-eval as an allowed source in a script-src directive. Allowing string evaluation comes at the risk of inline script injection. 1 directive Source location Directive Status script-src blocked Learn more: Content Security Policy - Eval
Developer reply ·
Hi Daniel Olson, this is Michael from the development team. Our app works without any issues on standard Shopify themes. Especially the Dawn theme is one of the most popular themes used with our app!. Your comment is a straight copy from ChatGPT, it makes no sense. Our support team tried to help you out, but you were not able to provide any more info. If you decide to re-install our app, our development team will be available to help you out!
Program seems easy to use, however it wont allow the uploading of files. There is no way to reach support or uninstall.... so here we are
Zero is not an option. After confronting them about fraudulent activity, by bots following the installation of their product, they begrudgingly acknowledged the problem. Then, proceeded to convince me i only needed the super duper fix they implemented. Also promising discounts, etc Further edit. Now has caused a “card transform function fail” Shopify says notify developer. They should only waste another day of my life I’ve this I relented allowed them to "fix" it. was immediately charged again, but nothing works. I would trust a trust a cat to babysit a pet mouse before ever trusting these people again. Email chain available on request at dan@dwoprinting.com. Dealing with these people is ridiculous. Even after basic functionality is restored additional cost customizations don't work. I refuse to deal with another email from this clown show Further edit. One day after reinstallation the fraudulent orders have restarted on products modified by easify.
Developer reply ·
Dear DWO Services Printing store owner, We're truly sorry for all the trouble you've experienced, we understand how frustrating this must have been, and we’ve never taken your concerns lightly. About the unexpected orders: When you enabled the Price Add-on feature, Easify Product Options generated associated products in your store to handle pricing logic. This is a common method used by many product options apps. Unfortunately, low-priced products (whether created by apps or not) can sometimes attract bot-generated spam orders — an issue that’s beyond the control of any single app. That said, we absolutely understood how serious the situation was for your store. That’s why we immediately helped you switch to our new version of the Price Add-on, which doesn’t rely on auto-generated products anymore. From what we checked, the new setup is working as expected, and we believe this is currently the most effective solution to prevent further spam orders from bots. Although this issue was outside our control, we still offered you a discount — not because we had to, but because we genuinely care. Your experience matters to us. We also followed up via email, hoping to continue supporting you, but didn’t hear back. About the charge: It was processed because the trial ended while the app remained installed. Shopify handles all billing directly, and we don’t have control over charges or cancellations. We sincerely hope for your understanding. We’re here to help, not to waste your time. If you're willing to give it one more shot, we’d love the opportunity to make things right. Just reach out via our in-app live chat anytime, and we’ll be ready. Best regards, Easify Team.
