OPTIS Product Options, Variant
by OPTIS · launched
View in Shopify App Store ↗Reviews (2329)
great customer service! Love the conditional formatting.
Really helpful app and the customer support has been great. Lina was super helpful with checking my setup and making some changes for me. It was fairly easy to set up the custom product options I needed. I just wish there were a few more customisation features available on the free plan.
It is a very helpful app and customer service is extremly helpful and quick.
Snelle hulp via de chat. Pas net geïnstalleerd, dus moet nog in de praktijk testen.
I only marked 4 stars, because no one is perfect. That being said, they are as close to it as I have found so far. Had another customization app that was just not working, tried Optis, and everything worked as described and much more intuitive than the last, and where I found issues (usually because I did something wrong) their customer service helped me immediately. Even going so far as to correct the visual aesthetic the way I wanted. So far they are the best I have found and would recommend to anyone looking for option customization for their Shopify Pages. Thanks Optis
Developer reply ·
Thank you so much for your thoughtful and honest review! 😊 We really appreciate your kind words. It means a lot to hear that OPTIS has been a better fit for your needs and that you found it more intuitive compared to your previous app. We’re especially glad our support team could assist you quickly and help adjust the visuals to match your expectations. That’s exactly the kind of experience we aim to deliver. Your recommendation truly means a lot to us. If there’s ever anything we can improve or support you with further, please don’t hesitate to reach out - we’re always here to help 💙
Very good app that does what it promises. It’s reliable, easy to use, and the support team is impressively responsive and helpful. I’ve had a smooth experience overall with no major issues. That said, there’s still room for improvement — a few additional features and small refinements would make it truly excellent. Also, please stop pushing customers to leave reviews so frequently, as it can feel a bit intrusive. Looking forward to future updates. Definitely worth trying.
Developer reply ·
Thank you so much for your thoughtful and balanced review! 🙏 We’re really glad to hear that you’ve had a smooth experience with the app and found our support team responsive and helpful - that truly means a lot to us. We also genuinely appreciate your feedback on areas for improvement, especially regarding additional features and the frequency of review requests. We hear you, and we’ll definitely take this into account to make the experience more comfortable and less intrusive. Our team is continuously working to improve the app, so if you have any specific suggestions, we’d love to hear them. Thanks again for your support - it means a lot to our team! 💙
Amazing Support & Reliable App! I’ve been using OPTIS for my Shopify store and I can confidently say their customer service is one of the best I’ve experienced. Even though I’m not very tech-savvy and my requests for product options were quite complicated, their team has been incredibly patient and supportive every step of the way. They made the whole process smooth and reassuring, always ready to help until everything worked perfectly. If you’re looking for an app with not just great functionality but also a team that truly cares, OPTIS is the one. Highly recommend! The nearly got 5 stars but once they've add on the extra extra feature that i need, i will give them a proper 5.
The additional variants were a must for our jewelry company and optis is a great options. They are also always quick to help out with any problems that arise in a fast and timely matter.
OPTIS is a great way to overcome the variation limit default in your Shopify store. This add-on allows very easy integration and customization of your products. I don't like the subscription-based model, especially for smaller businesses such as mine; I have submitted a request to the company to provide another product tier that allows a one-time purchase of the add-on that has a limited number of product customizations. Larger sales volumes can afford a monthly add-on but some of us need to grow into that capability and would be better served by a single purchase until we get there. Subscription aside, the product itself is very good and useful.
Easy to use with professional support, though the response time is slightly longer than other apps. Still, highly recommended!
It's an amazing app that adds a lot of nice options to my webshop! Also a great helpdesk!
I recently started using this app, and I couldn't be more impressed.
Very good and easy app and great customer service. Only feature it needs is the ability to exclude customer tags. When this feature becomes available, it is a 5 star app.
Developers remove the watermark upon request, no need to get the paid version for this reason.
I received fast and great service from the friendly customer service. They help in everything, they are precise. I recommend everyone to use the application. Good day!
Fairly easy product to use, it does what it says on the tin and the support team are swift to respond and are helpful.
The app was very simple to install and implement into our shop. It provided us with exactly what we needed. Customer Service has been very responsive - Cassie and Julie are excellent!
It seems this app only provides 'add-on price' functionality. So if you have variant prices that depend on other selections, it's probably too limited for you. Otherwise, it would be a good option.
For the most part I would recommend this app. It did not work "out of the box" for me, and we had to go back and forth via email to get the features to work (they were very responsive and asked for some admin privileges to get it working). They did ask me to leave a review in every single email they sent, and continued emailing me to ask for a review long after my problems were fixed. They are one of the few apps that did what I needed for free however, so I guess that's the trade off.
Developer reply ·
Thank you for your 4★ review! We're glad to hear that you found the app useful and that our support team was able to help with any issues you encountered. We are grateful for your support and for taking the time to share your experience.