AC ‑ Questions & Answers

User-friendly interface and responsive support team. Highly recommend!

This app has been very helpful for our customer base. It gives customers an easy way to ask product questions, allows us to respond quickly and makes those answers available to help other customers who may have the same question. The app is straightforward to use and anytime I have had a question or run into an issue, their support team has responded quickly and helped get it resolved.

A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you

This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.

Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.

Kinnari has been incredibly kind and supportive over the past few days, continuously providing feedback and assistance. Of course, the app’s design is simple and easy to view, and it is also very easy to use. It can be used as an FAQ, and separately, it allows customers to submit their own Q&A as well. Highly recommended!

Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks

I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.

new Ai feature is a game changer, going to make it much faster to reply!

I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!

This app is very easy to use and useful. Especially the support team, very fast. Thank you very much to the team. Hope the team will develop more new functions in the near future. I recommend this app.

Great customer service - helped us match the app to our branding and very promptly too

Amazing Plugin with great support

This is a very nice app, since it allows users to post questions on product pages as well as on a dedicated FAQ page, while also allowing admins to arrange traditional FAQs. Customer service was the best! They tweaked the layout according to my request and did everything quickly and efficiently. Would definitely recommend.

Great app. Best support.

It worked as advertised and the support is very helpful

Discover this ultimate app for your Shopify store at an unbelievably reasonable monthly price. Don't waste a second - install it now! Rest assured that any issues you encounter will be resolved with exceptional patience. Don't just take my word for it; experience it yourself and avoid the hassle of trying inferior apps. I'd give it more than five stars! Thanks to the technical team; you guys are beyond awesome!

I'm very satisfyed with this App : installed it in a 1st shop, had questions from clients which led to sells, so I'm installing it on my 2nd shop ! Plus assistance is quick and effective (to get the widget in the good place for instance).

Je viens d'installer l'App, j'ai pu communiquer rapidement avec l'équipe pour changer le widget de place (fait), visuellement c'est simple et parait fonctionnel, à voir maintenant en live si ça fonctionne bien...

Does exactly as described, Appify Commerce went the extra mile to help us with our import requirements and were quick to respond when we had any issues. Would recommend.

Had some setup issues and the team were very quick at resolving for our store. Would recommend their app.

Very useful app!!!! It doesn't work well at first, so i tried to contact them, and they replied us fast, and fixed the issue fast!!!!

This is an excellent app that makes it quick and easy for customers to ask questions and receive a prompt reply. Then the question/answer remains on the product page for future customers to see. Previously a customer would have to call or email which was probably an impediment to sales. During setup and testing the developer made some improvements for me including implementing a confirmation message after the customer submits a question, and providing a clickable link in the answer email so that the customer can easily return to the product page. This is a must-have app!

I installed this app and after testing I really liked the way that it works. I have been migrating my site to shopify, and then asked the support team if they could help me. They imported all of my FAQs from a previous platform and did an excellent job. If you are considering an FAQ app for each of your products, I recommend you go with this one as you will not only get a good app, you'll get good support too.

I just started using this app and I am really happy with it so far. I do want to mention that customer service is exceptional. The support team helped me to translate their application into Spanish and customize some tiny features from the app. Response time is less than 24 hours. In my years of using Shopify, I believe this support team has the fastest response rate. Thank you very much Appify for you support.

Requested export/import of question answers and they set up everything for me. Excellent app and support. Highly recommended! Makes it easy for to answer your customers product questions privately and also use it to build a public faq as well

I downloaded this app to provide more specific information on my product pages. The app works great. It does exactly what it says it does, and it is very intuitive. The customer support is excellent. I had a custom request of where to display the app on my product page, and the team was very responsive and helped me with that. Very happy!

Excellent service, the team is very supportive - I have a black background theme, so I needed a few changes in the appearance of the app, they fixed it for me. Apps work great on my website, Highly recommended.

Its a really good App to answer questions from you customers, only thing missing is a way of knowing the app is working. Like having reports on which customers who asked questions bought the product as a consequence. That would make the app much better. Still a pretty nice app. :D