Qstomizer ‑ Product Customizer
View in Shopify App Store ↗Reviews (115)
Perfecta aplicación, fácil de usar para clientes y sencilla y clara para configurar. Destacar la ayuda y el servicio al cliente, especialmente de Ramón Oritgosa, rápida respuesta, aclara cualquier duda y dispuesto a ayudar en todo lo posible.
Developer reply ·
Gracias Angel por la review. Es un placer ayudarte en lo que necesites.
Qstomizer is the only designer app that we were able to integrate and scale with our client's very specific needs for product customization. It has worked great since the site launched over a year ago. On top of that their customer service and support is one of the best I've ever dealt with. Their response and resolution is very fast and knowledgeable. If I could give them more than 5 stars I most certainly would!
Developer reply ·
Nice review! Many thanks!
Nach einem Update über das Wochende hatte ich ein Problem ein neues Produkt/ Template zu erstellen. Das Problem wurde nach einer kurzen Support-Mail direkt behandelt und eine Lösung gefunden. Daraufhin wurde ein Patch eingespielt, sodass jetzt wieder alles wie gewohnt funktioniert!
Great app for custom print shops! It offers advanced customization with lots of well-thought-out features. I've been searching for the perfect app for a while, and this was the first one to check all my boxes. The default design is fairly simple, but custom CSS gives you plenty of flexibility. Ramon has been very helpful and responds quickly.
Der Support ist MEGA und meine Kunden nehmen die App gut an. Es gibt nur ein paar marginale Schönheitsfehler. - Mobil ist die App etwas zu breit und muss manuell runter skaliert werden. - Es können keine eigenen Kategorien mit vorhanden gemischt werden, was schade ist, da ich nicht alle Bilder übertragen, bzw. neu einladen möchte, dafür habe ich ja den höheren Tarif gewählt - Ein umfärben von Elementen ist nicht nicht intuitiv möglich - Die Bild-KI kann zur Zeit nicht wirklich viel und ist mobil schwer zu nutzen
Very good app, great help. I needed customize button to match my theme , at a blink of eye it was fixed. recommend %100
App looked promising but I got stuck and support was lacking and not as helpful as I hoped.
Developer reply ·
Thank you for your review. However, we are a bit confused by your comment. We have checked all your interactions with our support team, and we replied to every message the same day — often within just a few minutes. In our last reply, we even asked you to clarify your question by sending us a screenshot, but we never received a response from you. We always do our best to assist every customer, as we have been doing for the past 11 years. Therefore, we feel your review is somewhat unfair. Nevertheless, we sincerely appreciate that you installed and tried Qstomizer, and we wish you the best of luck in the future.
These guys thought of EVERYTHING when programming this Qstomizer product customization app. It delivers EXACTLY what they promised with ZERO issues. I’ve searched everywhere for an app like this one. I’ve wasted months installing & uninstalling apps with great disappointment. Most stop short of understanding what a POD business really requires. I truly wish I could give 100 star review - even that wouldn’t be enough.
Fantastic App with Outstanding Support This app has been a game-changer for our store. The user-friendly interface makes it easy to set up and navigate, and the customization options are impressively robust—perfect for tailoring it to fit our brand. Integration with Shopify is seamless, and it's fully mobile-compatible, which is a huge plus for our customers who shop on their phones. What really sets this app apart is the developer. They're incredibly helpful and quick to respond to any issues or questions. The support team is professional, responsive, and clearly committed to continually improving the app. Highly recommended for any merchant looking to enhance their store experience!
This app cleared the frustration I had with other customizing apps, big time! It’s the best, and I’m not kidding. Don’t waste your time trying other customizing apps like I did. Ramon, who handles support for this app, can confirm that my page had plenty of them out of sheer frustration. He went above and beyond, offering me special deals to support my business, coding the problems out of the way, helping at every step, and explaining everything with patience and care. This app truly comforts me on every side.
Great app! Easy to use. Support is great! Fast and easy to work with.
The app looks cool, but the setup is a bit confusing. My biggest issue is the lack of communication for help. I initially had trouble embedding the app into the site, so I sent an email for help. Right away, Ramon was responsive within the hour to help me get it fixed, which was great. But then I had some questions about certain settings and how to get certain templates set up to the way that I needed them, and no response after that. Over 24 hours later, still no response even after sending 2 follow up emails. The next day, I ended up submitting a new email through the "contact developer" link in the app store, and again received a fast response from Ramon saying that he'll reply off of my other email. I received his response, but it was unclear and also did not answer all of my questions, so I replied off of that email, but it has been over a week and a half and still no response in sight even with follow up emails. I don't have time to be ignored like this, so I'm ultimately moving on due to lack of response for support. ***Adding additional information after developer's response: Developer is claiming that they offer a smooth experience and committed to answering customers as soon as possible. But when I ask a question and over a week goes by with no response, I highly doubt that is a fast response, especially when there is NO RESPONSE AT ALL. After sending a couple follow ups asking to please respond to my email because I'm still confused and I still do not get any response AT ALL, that is still hardly answering my question. I literally had to send another inquiry through the Shopify page instead of the email chain we were originally communicating from to ask to please answer my question and all I got from that inquiry was a "we'll respond to your other email in a moment" and then I received a response from the other email saying "I'm responding to your email now" and they didn't even answer all of my questions that were in there. I wasn't just asking "can I do this or do that" and what features the app does, I was confused and truly didn't understand even after watching the tutorials MULTIPLE TIMES. So I had more questions because I truly didn't understand, but yet I was left disregarded. But ok... chalk me up as a general merchant that doesn't like to check the tutorials. That's far from the truth. I'm the type of person that tries so hard to figure things out on my own so that I don't have to ask for help. If I'm asking for help, it's because I truly need it because I am unable to figure it out on my own. I seriously cannot get over the response from this developer. Had you reached out to apologize and continued to help me, that would have been such an easy fix, but you're trying to play victim (which you're clearly not) instead.
Developer reply ·
At Qstomizer, we have been committed to delivering a high-quality experience for over 11 years. While we typically refrain from responding to reviews, we want to take a moment to address your concerns. We are truly sorry to hear about your dissatisfaction, especially after maintaining a strong track record of positive feedback for the past seven years. Our team strives to provide prompt and helpful support, and we responded to your inquiries within minutes. However, we regret any misunderstanding or inconvenience you may have experienced. We genuinely appreciate you taking the time to try Qstomizer and share your feedback. Your insights help us continuously improve our platform and support processes. If there’s anything we can do to better assist you, please don’t hesitate to reach out. Thank you again for giving Qstomizer a try!
Exceptional Support from Ramon M. Ortigosa and Outstanding App! I recently integrated the Qstomizer app into our Shopify store and encountered a minor issue where our website's header was obstructing the app interface on mobile devices. I reached out to the support team, and Ramon M. Ortigosa was incredibly prompt and professional in assisting me. Ramon responded quickly and not only resolved the header issue remotely but also adjusted our chat button for optimal placement. He even provided a helpful tutorial on linking product variants with the app's templates, which made the process seamless. His dedication to ensuring everything worked perfectly exceeded my expectations, his support made me signup for the full package right away. I highly recommend Qstomizer for its robust features and top-notch customer service. It's rare to find such commitment to customer satisfaction. Five stars all the way!
The app is good and the customer service is fine. The product is good but we can't put 5 stars because, according to us, some features are missing such as pricing ( Unable to price different images and clip arts - can't make categories with different prices - we cannot use this app as is).
The best app I use in my shop and the support is TOP!. keep up the good work and thank you very much.
Honestly this is the first thing I've ever reviewed, I have looked at MANY is not all the other product customization apps and this one is beyond underrated and the best one you can get, not only is the customer service amazing and very helpful but the app itself is very very nice...literally exactly everything I was looking for, I promise you will not be disappointed in using this app, highly recommend!
Our setup was a little more complex than most. Ramon has been a huge help and very responsive. I'm impressed with the app. This is something we wanted to do in the past but it required expensive custom software. We never were successful. Having this capability in a low cost app compatible with Shopify is fantastic.
I'm amazed at how simple it is to set up this product. I'm already envisioning the exciting possibilities of the 3D new version! I'm eagerly anticipating its release. Highly recommended!
I am thrilled with the Product Designer app! It's user-friendly and efficient, making the design process a breeze. The range of tools allows for my customers to easily create designs to sell on a range of our products. The customer service is outstanding – responsive, helpful, and genuinely invested in ensuring a positive experience. Any questions or issues are promptly addressed, showcasing a commitment to customer satisfaction. Moreover, I've noticed a significant boost in sales since implementing the app. The seamless integration into the sales process has made a substantial impact, and the personalized touch it adds to each product has resonated well with my customers. Highly recommend this app for anyone looking to enhance their clients design capabilities, receive top-notch service, and drive sales growth!
Muito bom... muitas opções de personalização, fácil de utilizar e com suporte muito bom e rápido. Tem me atendido muito bem ;) ------------- Very good... lots of customization options, easy to use and very good and fast support. It has served me very well ;)
La aplicación es justo lo que buscábamos, pero mejor aún es Ramón M. Ortigosa, estamos encantados con su atención, la rápida resolución de las dudas y su profesionalidad.
This amazing app allows our customers to effortlessly submit their files for custom design orders. It offers a user-friendly interface, and the support team is exceptionally responsive whenever we have inquiries. I'd like to offer two suggestions for enhancing this app further: 1. It would be highly beneficial if we could apply two different sets of discounts to the same product. 2. Having a feature that allows us to download the original file format from the gang sheet without compromising its resolution would be incredibly valuable. 3. Incorporating a feature that displays the exact dimensions of the design files upon upload or enables users to input these dimensions themselves would significantly enhance the overall user experience and drive increased sales.
Ramon was very helpful. Responded to my first email request and after facilitating some more information as requested, the issue was quickly resolved. Great product and excellent customer support. Highly recommended!
Qstomizer is one of the best choice for Custom Apparel. Ramon support is outstanding. Highly Recommended!!!
I recently had the pleasure of using a product customizer app, with its extensive range of features and seamless product customization options. One of the standout aspects of this app is its impressive array of features. From customizable colours and fonts to interactive design elements, it provides endless possibilities for creating unique and personalized products. Whether I'm designing t-shirts, mugs, or phone cases, this app offers a wide range of customization options that allow me to bring my creative visions to life. But what truly sets this app apart is the exceptional support provided by Ramon. Whenever I encountered a question or needed assistance, Ramon was there to help, and he truly went above and beyond to ensure my satisfaction. His responsiveness and dedication to customer service were remarkable.
My rating for this app is 5 stars because I can't give 10. This app is wonderful in terms of handling and visualization. I tried various apps for my clothing customization store and had lots of problems until I found Qstomizer which immediately left me with an excellent impression for its intuitiveness and speed. Ramon's technical support was professional and essential. The timeliness in responding and immediately understanding any difficulties and problems in configuring the app made everything easier. Although I live in Italy and I don't speak English very well, I didn't have any communication problems thanks to his intuitiveness and skill. I configured my store with this new app quickly. Thanks to Ramon and all the staff of him!
I've been working with Ramon on several stores using his customizer for several years. It's by far the most functional designer on Shopify. Other apps charge percentages per sale, which makes me stay with this app. I love the flat and honest monthly fee, its a bargain for the power of this tool. Support is excellent. Thank you so much! Long term customer here.
Super Service! Geniale App! Die Supportanfragen werden binnen Minuten bearbeitet und 100% beantwortet! Kann ich nur empfehlen! Vielen Dank!
The app is great and has great support when needed. Ramon is quick to resolve any issues to adjust the app to your liking. Very impressed with the app and customer service. Just email support and issues get resolved the next day. Would highly recommend. We are currently using it for our miFLAVOUR custom macarons. Check it out in action: www.miflavour.com/collections/local-macarons
Works great! We launched it last week! Kind of a pain on mobile, but other than that it's a great way to give the customer power! Ramon is a HUGE HELP!
This app is really well thought out for anyone wanting to offer print on demand or adding the design option to their website. Ramon is amazinggg! Best customer service by Ramon, he promptly answered all my unlimited questions and was very willing to work out everything for me on the backend. Definitely recommend working with him!
Great way to add custom products to your store. In case the products arent readily available, you can easily create your own custom product from scratch. In case of questions, Ramon of Qstomizer is very helpful en explains difficult stuff in easy language. He is willing to help and solve problems, which helps me to optimze the customers website experience. Thanks to qstomizer, and highly recommended to anyone who likes to start selling custom items!
The app work very good. It creates the differentiation in our products and services. The app has everything I was looking for. In addition, the service and response of their customer service team (Ramon) is very good and they solved all my doubts. La aplicación funciona muy bien. Crea la diferenciación en nuestros productos y servicios. La aplicación tiene todo lo que estaba buscando. Además, el servicio y respuesta de su equipo de atención al cliente (Ramon) es muy bueno y me resolvieron todas mis dudas.
This app is great, and the support is even better! Cant recommend enough, app is easy to use and if you have any queries, Ramon replies fast and explains everything! Great app, great service, recommended, 5*
I used this app to help my customers customize certain products. I was helped by Ramon O. He worked quick and efficiently to help me fix some issues the app was having when I switched up my store theme. There's never an issue with help when asked with this app.
I just downloaded this application last week and couldn't be happier. The application itself is very useful for e-commerce sites that sell personalized items. Not only are the features great, the service received by Ramon has been top-notch. He has been quick to respond and make adjustments to integrate the Qstomizer with another app on my website. Thank you very much!
Best app I could find to do what I need for personalizations - had to contact support a couple times and both times were quickly responded to and fixed. Very cool so far.
The app is great but the support is even better! The app developer, Ramon, was extremely responsive to all our requests and went over and beyond to get them done for us in a very speedy timeframe. 5 stars for sure :)
excellent product, excellent support! Couldn't wish for more. Nice array of options, and it works really well.
Good, solid product. Ramon is very professional and knowledgeable. He responds quickly and has helped me get over any minor humps I had. I couldn't ask for more in a support service, or a product.
This App has made my job so much better and life so much easier. My customers can now create there own custom clothing on my website. I have been helped by there customer service team with every issue small or big .Highly Recommended App.
The app is very flexible and good, Ramon is always there for fast support and always helpful no matter what. Kepp up the good job!
Ramon has always been helpful when customizing anything for our store. I would recommend this app over any other ones out there! :)
The app is just great ! Ramon has been fantastic, super patient, and over responsive to our requests at any time of the day. I can only say that we created something we could not have done without this app and that I would love to have Ramon in my team.
Great app with excellent customer support! Provide great support and fast response. So far it is the best app within shopify for customizing, would recommend this to anyone that need customize function!
Really good app to create personalized products. Amazing customer service, anything I didn't understand, they helped me through it step by step.
Good app and great service! This has really helped our customers create the design they are looking for.
I really want to thank you Ramon for his great support. I needed his help several times and he is always been kind and professional. I'm sure this App will increase my sales
Excellent app, allows our clients to customize their clothing. Had a problem initially but the developer was super-helpful and sorted it out immediately. Great customer service and really useful app.
Qstomizer has been great for letting customer visualize what is going to be engraved on their product. I don't have to prepare proofs anymore since the customer has already seen what they are going to get. It wasn't too hard to get integrated on the back end, and creating products goes pretty smoothly after you get the hang of it.
We love this app. Easy to use, and Ramon is incredibly responsive with any additional help I need. The best customer service out of all the apps we have.
I have tried other customizers and Qstomizer is the best looking and operating that I have tried. It also works very well and is the most user friendly on mobile! Ramon has been awesome with his support and help. We set up most of our custom products ourselves, so that we could learn and really understand how the app works, but we did ask Ramon for a couple of quick changes, which he did immediately. Thanks, Ramon, for your great Customer Service!
Been using this app without issue for a couple of years. Ramon is fab, he has set up a number of custom products for me and is always helpful and easy to work with. Thank you!
Great app and amazing customer service! All the questions/concerns/issues are answered and resolved very quickly. The app is very thoughtfully made and is very flexible to accommodate various stores' needs: from very basic T-shirt customization to a very specific one like my soap. I would recommend it to anyone who needs any type of customization on their stores!
Great app and exceptional customer service. Ramon is a great help and replies back super fast with any questions I have.
such a great app with great assistance from the App developer. When I downloaded this app, it wasnt exactly compatible with my website needs but when I contacted them about it, they tailored the App for me that lines up with what I needed. Such a great service and a great app!! Thanks Ramon for always being so helpful and for making sure that I get the right app for my website needs. :)
Great App for creating custom products and perfect for our business needs. Ramon has been a fantastic help in tailoring the apps settings and functionality for all of our product variants.
Terrible support. The app broke my product pages (code was changed so no products showed), and Ramon refused to assist. Not recommended.
Qstomizer is perfect. We allow people to customize their cases on our site and have never had any issues. Ramon is quick with responding to service requests and is very helpful and informative. I would definitely recommend this app to a friend!
I'm very satisfied with the solution and the service. Ramon was very supportive! I highly suggest sellers on Shopify to use this company service.
The app is extremely hard to setup. It will require you ask the developer to do this for you. He's incredibly unresponsive - we waited 9 days to get a response, then another 3 days after that to hear from him again. After we gave up on the app and removed it from our store all of our products stopped loading because of a script he added. The homepage loaded, but products were not loading - something our customers brought to our attention. The app is far too complicated, the developer was unresponsive when we needed him, and he should tell users that removing his app may leave your site down! After being down for 12 hours, luckily Shopify support was able to remove the embedded code on our site.
Awesome app with awesome support! I have been searching for a long time this kind of app and when I've found it, my store is just perfect now :) This app gives so many possibilities to customize products and it's so easy to use (for my - to install and set up, for customers - to do their own customized products). Really great job, I do recommand!
Perfect in each dimension. The app works great. It is highly customizable and the best part: the support is unbelievable great. Ramon is a great partner to work with: he is doing a lot of coding and his responses are fast as hell! I highly recommend this app.
Easy set up, great customer service and super fast responses! What more could you ask for? We love it! Thanks Ramon!
This is app is great. Easy to use and Ramon is very quick with assistance when needed. Highly recommend this app. We use it to allow our customers to customize their own pair of socks, tees, etc. www.functionsocks.com
Ramon was super helpful with us on trying to get this set up. However we've chosen to cancel due to the fact it doesn't quite have all the design features we are needing to make our products look the way they do when designed by us. It is probably a great app for some, it just wasn't a good fit for us.
Very good customer service, and an app that makes a complex process fairly easy and intuitive for our designers. We are still testing, but so far, are very happy!
I'm sure there are 50 guys all called Ramon, because the support has been fantastic. Ramon has helped customise our implementation to work the way we want it work and he always responds so quickly and with straightforward instructions if I need to do anything at my end. I couldn't recommend Qstomizer and Ramon more highly.
Ramon is very reponsive to all questions and any issues. App works great for customization of our apparel products. Very satisfied.
This app is very versatile and works well and quickly within the online shop. I have found the support quick, thorough and helpful which is just what you need when running a website using the Qstomizer on hundreds of products. When looking around for an app to use on Shopify that could personalise products and produce final artwork, this was definitely the neatest and best value option.
This is the best APP ever for customization of your store products!!!! It does everything I ever wanted or needed and the people behind the APP provide awesome support!!!! Best of all, they will go out of their way to make things work for you! And they are always improving their product! Ramon, thanks for all your wonderful help!!!! You do a great job!!!!
Ramon has been very helpful and supportive with tweaking and integrating the app into my online store. 5 Stars for support! As for the app itself, I have not put it in use yet as am just about to launch my online store. Will come back to rate the app itself once it's put to use! Thank you Ramon!
We got a fantastic help from Ramon, the developer of Qstmoizer. It's no doubt that Qstomizer is the best customization app on Shopify. We use Amazon custom feature on our Amazon store, that's a good experience for the customers. Now we enabled such a great thing on Shopify store. And I find Qstomizer can work on iOS Safari seamlessly, that's amazing!
Ramon was absolutely awesome helping me install this app. He went above and beyond making sure all my product options was set up correctly. I tried out 2 other apps before and they were no where near as good as this one. Highly recommend this app!
Solid customization app! Support was very helpful in configuring the app to not create new products in our store, which is exactly what we needed! Definitely recommend this to anyone that wants to offer customization options to their customers.
Perfect App, Perfect Service! Still got some work to do but in the meantime visit my Shopify store www.dizzykitten.co.uk
Developer is very responsive to the customer's needs. Quick to act, and solves any issues or concerns. A++
Ramon was a big help, letting me use my own art to be customized verses using a blanket canvas. It took a few times for me to use the app but after I got started I was good to go. This app has a lot of functions and many options.
An excellent tool for customising almost anything. App works like a dream, with a full range of features that can be added in or left out to suit. Your only work ! is to create your graphics, no coding required. Ramon is fast and helpful with support questions and assistance. Five years ago i was quoted over 20k to develop such an app for my previous web site !! so a bargain. Try it you will be delighted.