SC Conjured Referral Program

We had a great experience until we tried to stop using the app. At that point, there is no option except to uninstall the app, at which point all of your existing codes become obsolete and unusable, and you alienate all of your best customers that are actively out there referring your brand, or waiting to use the discount code they received in prior months. We tried to work through this quagmire with Axel on the support team and he was rude and unhelpful. He told us repeatedly just to delete the app, which is clearly the worst option for any brand using this platform. We used Conjured for Referrals from 2019-2026, but I wish we'd opted for a different app after this experience. Sometimes you make decisions without thinking about what happens when this app runs its course. I implore you to think of that before you sign up for Conjured. You will regret it later. Find a different app, and ask them what the app winddown/deletion process is like.

突然メールの送信ドメイン認証の機能を取りやめ、他のサービスと統合しろとアナウンスしました。 また、APP側が用意したページ遷移が動作しなくなるなど、完全性も怪しい。

Beware of fraud! We printed 10,000 postcards (to be added to parcels during fulfilment) with a QR code that links to this App. Now, a few months after installing, they change their pricing and want to charge up to 20% (!!!!) commission on referrals. Their only new plan with no commissions costs 150 USD per month (after an arbitrary 50% discount is applied). This is so unheard of, it should cause Shopify to ban the app. If they were to offer any reasonable pricing tiers, I wouldn't complain - they have to make money somehow, maybe 1-3%. We're talking about hard earned, organic word-of-mouth referrals here. But this pricing system is a scam and downright fraudulent.

Poor service. Non functional application. Refer via email will only end in spam and does not work via authenticated domain. We installed the app 2 weeks ago on the $79 growth plan for a campaign due on 31st First campaign email test went to spam in every major client we used. So we authenticated the domain with our own domain and followed all instructions (changing from email in each template). Emails still would only come via their email and stayed in spam. We tested multiple times in case it was propogation or some form of delayed setup on their end. Support was contacted on 25th, and multiple times on 28th, they had collaborator access and was promised an UPDATE at Eod. This didn't happen and so we've contacted multiple times since and It was only on the 29th when they've told me that their developers have found that theres a "general technical issue" and they have zero idea when it will be fixed. The reviews do not reflect in any way our experience or what we've seen when we've spoken to their support.

I have installed the app for several days, and I have sent emails to your mailbox, but I can't get your response. Why doesn't your app have a customer service window from time to time? I'm really disappointed with your app. Please contact me quickly, which has completely delayed my work for a long time

Poor on almost every front. Let's start with the basics. Most Shopify store owners want simplicity, that's why they look at apps to have 'done the hard work' in terms of development / look / feel of a certain thing and then we can come along and plug it in to our store with hopefully little or (ideally) no fuss. So, if this is what you want then avoid this app. I'm sure they have spent time on some 'back end' bits and bobs but the implementation and set up for this app is laborious and time consuming. The customer seeing 'front end' doesn't even exist! Nothing comes 'ready made' with this app allowing for some simple tweeks to make it your own. Oh no, this is bare bones stuff. Don't be fooled by the images of the app in use by other stores thinking this is what you get, you don't. You get nothing but a simple text page similar to the simple text's you'd send on a phone from the 80's. ALL of the 'examples' they show on the app page are heavily modified /customised examples by the store (can only be done with CSS) and are NOT what you get. The 'out of the box' look and feel to EVERYTHING that they have standard is like graphics from the worlds first computer. Horrid. They say, 'we use the look and feel of the template you use to create the standard look' but there is NOTHING in my store that looks like the junk I got. Essentially they replicated the font. That's it! Then stuck a box around some text and these were meant to be the 'sign up' boxes! And then you try to reach out to customer support. Again, slow, outdated and difficult. I suppose I should have been concerned straight away when I raised a question about their link with 'Facebook' and the support had no idea what I was talking about! Then when I asked about the look and feel and how I can change this I was instructed to completely design a new page myself and then send them the artwork and they would try to match it! Eh?! I don't have time for that! And more importantly I told them 3 times that I would like a sign up page similar to the examples they provided originally (like the nice ones you see on their app page) and yet they seemed unable to follow this instruction. I still don't have it. Why don't (like almost every other app available anywhere) do they not just have a set of pre-designed, well thought out templates where we can simply change the font, colour, add/amend a picture etc. and one simple amendment would be a global change across all the relevant communications? How difficult is that? And this is also an important point. With this app you have to manually change and amend EVERY SINGLE email (there are lots), landing pages and pop ups INDIVIDUALLY. It is absolutely unworkable. Perhaps at some point in the future, and at version 29.6 this app will be something that could be used, but right now I'd advise you to avoid.