SearchPie: AI SEO & Schema
by PieLab
View in Shopify App Store ↗Reviews (2420)
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Developer reply ·
Hi Loblolly Girl Admin, This is Hana, the customer support leader of SearchPie app. Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way. We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best. Regards,
RE: Free Plan. I have the free plan and customer service was excellent. They are always eager to help. I'm only giving this three stars as I have yet to see any results from SEO. I was told it takes two months but they were pushing for a review. I only installed this in July.
Developer reply ·
Update August 18, 2022 Hi Chaos Candle Company team, We haven't heard from you for a while though we did send you follow-up emails about this. Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you! ------------------------ Thank you for your feedback on our app. Glad to know that you had a nice experience working with our supporters. And I'm so sorry to hear that there was an unexpectedness about review happening to you during using the app. I did pass along this to our product development team to improve this as soon as possible. I would like to have a more in-depth conversation to discuss this matter further, so I sent you a follow-up email, please kindly open your mailbox to get my message. Looking forward to your reply!
Easy to Download. Not so Easy to use. Did not have half the functionality expressed in most videos to be the "free" plan. A little confused.
Developer reply ·
Update August 18, 2022 Hi Bonded By Loyalty team, We haven't heard from you for a while though we did send you follow-up emails about this. Please check your email inbox and get back to us, we're still awaiting to help you boost your SEO to the next level. Thank you! ------------------------------ Thank you for giving us your feedback, it really matters to us. We're truly sorry that you had an unexpected experience with our app and we would like to apologize for any confusion this brought you. You mentioned that our plan isn't similar to what it was advertised in most videos, so we wonder whether those videos are updated or not since our app has changed quite a lot as we update our product regularly to meet our customer expectations. We just sent you a follow-up email to further investigate about this. Please kindly check that in your email inbox. We're awaiting to your reply!
I did not like this app. the auto tag function just reset everything to one word which is the name of the product only. same goes for titles and descriptions which where allready improved. I was expecting this app to improve on the work allready done with additional of improved wording. but from my personal point of view is has just reset all meta etc data to default. This is going to cost me a lot of time. Immidiatly deleted the app to get back to the Smart SEO app where i can confire and measure improvements. The SEO Booster app is, while being deleted, still blocking me from changing manually. Edit: I did have contact with support after this review. They are very helpfull and apperently I did make a mistake in the auto function. I recommend getting in touch with support if you are not sure what you are doing.
Developer reply ·
Hi Kenjo Sabers, We are sorry to hear that you didn't have a good experience with SEO Booster and were having some trouble. It was sad that you did not inbox and make use of our Live support when things happened because we were always around for you. We might have helped you handle the annoying at a glance. What you mentioned was generally caused when you chose a product_title template for your meta tags, which will turn your tags to the product name automatically. Please give us another chance by simply responding to our following mail just sent to you. We will help take care of the confusing code and everything else quickly. Lea - SEO Booster team
Just loaded so will let you know after I work with it a bit. The app loaded quickly. So far I don't know how it will help. My initial score was 91.
Developer reply ·
Hi PNW Campgear GO, Thank you a lot for sharing your thoughts on us and on our app. SEO Booster is born to help you optimize SEO with ease and convenience and we're so happy that we could deliver this to you. SEO needs long-term investment to improve Google rank, and we really wish to support you better in achieving that on your SEO journey. So whenever you need our smallest help with SEO, please drop a message in Live Chat channel in-app. We're more than happy to help you out in minutes. Natsu - SEO Booster team
The app stated what was wrong with my SEO then said click 'next' to solve it, so I clicked and it just said 'solved' but it never had any recommendations or anything for how it was being solved or suggestions on how you can improve. It would be better if it gave more clarity as to what you need to do or what it was doing.
Developer reply ·
Dear Bergen & Rowe, It's a pity that there was lack of clarity in our user interface, we're truly sorry about that. But now we've been really working hard to enhance our UI&UX to make sure no user is left confused about what the app is doing. Now there is a short description of each feature in the "Why you need it?" section in-app, and you can also read our FAQ for detailed information about what each feature does here (https://seobooster-docs.secomapp.com/) If there is, unfortunately, still unclarity, you can always chat with us via Live Chat channel in-app. Our supporters are resposive 24/7 to help you with any questions and guide you to take the fullest advantage of SEO Booster. Eden - SEO Booster team
Good little app and free version is quite helpful. I'm looking to upgrade to the paid plan. Thank you.
Easy process to go through, very simple guidance. I don't know if it will be helpful, so we'll have to wait to see. Having to submit a review this early seems slightly counter-intuitive. So far I like it, but I really don't know yet.
Works good semi understandable for the non techie user some language that is not clear for a newbie
Still early, but until now the app seems to be performing well, especially being free. I will still test it for a few days for a better opinion.
Instructions were easy enough to follow. I have not however seen any increase in activity or sales to my site. I don't know if its really doing anything.
I haven't had the app installed long enough to test results, but installation was very easy. Time will tell.
They keep asking me to review, so here goes a review that I have to put in before even using their app.
