SmartBot: Leading AI Chatbot
by BestChat · launched
View in Shopify App Store ↗Reviews (452)
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
en cours d'utilisation. a
Developer reply ·
Dear MDF MAILLOT DE FOOT, thank you for choosing us! 😊 We’re glad you’re using the product and hope it continues to serve you well.
so fair its going good easy to navigate and easy to strat as promised and relalh good for strating form nothing
This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store. And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell
Developer reply ·
Dear Rover Rituals, thank you for choosing our service! We appreciate your detailed feedback and understand your concerns. We’ll continue working to help improve customer interaction and conversions.
vlot en handig
Developer reply ·
Dear Bricks&Broks, thank you for your trust and kind words! We appreciate your support and will continue enhancing SmartBot for you. 🙏
Developer reply ·
Hi Space Resource Technologies, We value your endorsement.
works smoothly and learns your product line instantly.
Developer reply ·
Dear Oasis Wine Cellars, thank you for choosing our service! We’re glad SmartBot works smoothly and quickly learns your products. Looking forward to supporting your success!
One of the best free chat apps on here with a massive suite of features that don't require additional payment as well as a free trial with no need to input payment details
Developer reply ·
Hi HoldIt Gym Bag, thank you for your wonderful feedback! We’re happy you appreciate the free features and trial. Your support means a lot to us.
De smartbot maakt alles zoveel makkelijker. Ik hoef zelf bijna niets meer uit te zoeken: één vraag intypen en ik krijg direct een duidelijk antwoord. Het werkt snel, intuïtief en scheelt enorm veel tijd. Echt superhandig! Nadeel dat de abbonementen iets aan een te dure kant zijn. voor beginnend webshop is het dan wel een grote stap.
Developer reply ·
Dear Equiconnect, thanks for sharing your experience. We value your trust and will continue working to provide the best service while considering pricing concerns.
Je viens de l'installer, cela à l'air d'être une excellente apk, configuration facile, s'adapte très bien à la boutique. je trouve simplement les prix un peu elevé, mais franchement je vais tester, le but étant d'avoir plus de clients et de régler les frictions à l'achat. On verra bien. En cours de test pour l'instant :)
Developer reply ·
Bonjour Jade & Charly ❤️, merci pour votre retour ! Heureux que l’installation soit facile. Nous prenons en compte vos remarques sur le prix avec sérieux. 🌟
A tester en détail mais semble complet. Vraiment bien fait
Developer reply ·
Thank you, Steve! 🌟 We're thrilled that you find the app well-crafted. We'll continue to refine it for an even better experience!
So far, it's good, but we've only gone live for 2 days.
Developer reply ·
Tools2Succeed, we appreciate your input! We're here to support you as you continue. 🙌✨
Excelente aplicación, me ahorro el tener que estar conectada. manda mensajes automatizados y puedo sacar leads.
Developer reply ·
Your feedback is much appreciated, Herrajes Imperio! We're happy that the app is working efficiently for you and making lead generation easier. 🙌 Keep up the great work!
I feel that the learning time was very short and the bot seems to work quickly and accuratly with little training.
Developer reply ·
Dear Colorado Hemp Honey, thank you so much for your kind words! We're thrilled that the bot is working well for you. 😊 We always strive for fast and accurate service!
Seems OK, only it recommends sold-out products even after training it not to do so. Lots of customization possibilities, and no need for the visitor to start with giving their email address.
Developer reply ·
Dear Rogue Sea Shop, Thank you for your feedback! We’re glad you appreciate the customization options. Your insights are valuable, and we’ll work on improving product recommendations! 🌊😊
good
Developer reply ·
Hi Azha Bahrain,We value your endorsement.
SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links. We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.
Developer reply ·
Dear Robot Mowers Australia, Thank you for your feedback! We’re glad SmartBot saves you time. Your insights help us improve, and we’re here to support you! 🌟😊
We like it. It the chat bot is trained well, the results will come! Stuffgoodies LLC
Developer reply ·
Dear Stuffgoodies, Thank you for your positive feedback! We’re thrilled you’re enjoying the chatbot. Your insights motivate us to keep enhancing our service! 🌟😊
Still learning how to use this but seems promising.
Developer reply ·
Birds Choice, we appreciate your feedback! It’s great to know you’re exploring our app. We're here to support you as you learn and grow with it! 😊
Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window. If these two thing ever get taken care of the app would be perfect in my opinion.
Developer reply ·
Dear The Horror Dome, Thank you for your constructive feedback! 🌟We're glad you like the app and will consider your suggestions for future improvements. Your insights are invaluable!
It seems to be very lovely so far, we have just downloaded it.
Developer reply ·
Hello Bellini's Skin and Parfumerie, We appreciate your kind words! 😊 Your feedback is important, and we’ll continue to enhance your experience!
I was impressed with how fast the system learned my products.
Developer reply ·
Dear Milagro Mushrooms, Thank you for your wonderful feedback! We're thrilled to hear you’re impressed with the system’s speed. Your insights motivate us to keep improving!
the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support
Developer reply ·
Dear SehgalMotors.PK, Thank you for your kind words about our product! 🌟 We appreciate your feedback regarding support and will take it seriously for future improvements.
I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.
Developer reply ·
Dear Shop Cosmic Healing, Thank you for your positive feedback! 🌟 We’re glad you enjoy the app’s conversations. Your suggestions for improvements will be taken seriously for future updates!
best
Developer reply ·
Hey Soak in Love,Your support means a lot to us.
adds a lot of value to your page.
Developer reply ·
Dear Maba India, Thank you for your kind words! 🌟 We're thrilled our app adds value to your page. Your support means a lot! 😊
Developer reply ·
Hey UltraLaser™,Thank you for your feedback and support. We truly appreciate it.
Developer reply ·
Hey Legal Power,We're thrilled with your feedback.😊
Great help with customer service only issue was it can be annoying and too in the way
Developer reply ·
Dear ARI VINTAGE, Thank you for your positive feedback! We’re glad our chatbot assists with customer service. We’ll definitely consider your thoughts for improvement! 😊
Erst kurz im Einsatz und Bot lernt noch - aber macht seinen Job ganz gut bisher.
Developer reply ·
Soundmaster-Online, we appreciate your review! It’s great to know the bot is learning and performing its job effectively. We're here to support you! 😊
Its learning quickly. Very promising!
Developer reply ·
Dear iShop El Salvador,Thank you for your encouraging feedback! 🌟 We're excited that you find our system promising. Your support inspires us to keep improving!
Chatbot has tremendous features for communicating with customers and ensuring that customers find the information that they expect.
Developer reply ·
Your thoughts matter, Lacatang Shop! We’re delighted you appreciate our chatbot’s capabilities. Thank you for sharing; we’ll definitely take your feedback into account!
very easy to setup and deploy. provides a great foundation, especially for someone with limited chatbot experience.
Developer reply ·
Dear XOTHRM, Thank you for your wonderful feedback! 🌟 We’re delighted you found our chatbot easy to set up. Your insights will be carefully considered for future improvements! 😊
Excelente aplicación, esperando que algun dia tenga integracion con Whatsapp e Instagram a atraves de apis.
Developer reply ·
Dear KERATINA ORGÁNICA™,Thank you for your excellent feedback!We're thrilled you love the app. We’ll definitely consider your suggestion for WhatsApp and Instagram integration! 🌟
its not perfect but it learns fast
Developer reply ·
Dear Wireless Place, Thank you for your feedback! 🌟 We're glad it learns quickly. Your support drives us to improve!
Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.
Developer reply ·
Hello Veteran Command, We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊
nickel
Developer reply ·
Hey SMART WAVE Products,Your feedback is like a sunshine on a cloudy day! ☀️
Could use more free chats instead of that price but overall good so far
Developer reply ·
Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!
Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.
Developer reply ·
Dear Wombambino, Thank you for your feedback! 🌟 We’re glad you find our chatbot easy to maintain. We appreciate your insights and will take them into consideration! 😊
I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.
Developer reply ·
Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.
There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.
Developer reply ·
Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.
Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Developer reply ·
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.
Initial experience is good. It's fast too much. Amazing !
Developer reply ·
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!
