← Apps

SmartBot: Leading AI Chatbot

by BestChat · launched

View in Shopify App Store ↗

Reviews (452)

★★★★★
Shopify

very fast set up

Supermarket Italy · 13 minutes using the app
★★★★★
Shopify

i like the app very much its great with free plan also

AURELIUS · 3 days using the app
★★★★★
Shopify

Change4Good · 2 days using the app
★★★★★
Shopify

★★★★★
Shopify

Efficace et rassurant

Developer reply ·

BROCK paris, your kind words inspire us! 🙌 Happy SmartBot meets your expectations. We appreciate your trust and will keep improving!

BROCK paris · 4 days using the app
★★★★★
Shopify

Kuro · 1 day using the app
★★★★★
Shopify

Just incredible! Easy to install, and it will make life easier!

Developer reply ·

Dear The Collective, thank you for your amazing feedback! 😊 We’re thrilled our product makes life easier for you!

The Collective - Art & Awareness · About 6 hours using the app
★★★★★
Shopify

★★★★★
Shopify

Bear Creek Candy Kitchen · 2 days using the app
★★★★★
Shopify

BB20 特賣場 - BB20 OUTLET · 9 minutes using the app
★★★★★
Shopify

SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us. Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business. We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products. For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.

Developer reply ·

Hi SSBC-USA, thank you for your detailed and positive feedback! 😊 We’re thrilled SmartBot supports your sales and enhances customer engagement so well.

SSBC-USA · 6 days using the app
★★★★★
Shopify

French Tulip · 6 days using the app
★★★★★
Shopify

seems to work ok

Developer reply ·

Hi TK Star Cables, thank you for your honest feedback! 😊 We truly appreciate you choosing us and will keep improving for you.

TK Star Cables · 12 minutes using the app
★★★★★
Shopify

Sophie Co. · 3 days using the app
★★★★★
Shopify

TrendsToLife · 14 minutes using the app
★★★★★
Shopify

chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.

Developer reply ·

Dear EHILF SWISS, thanks for sharing your great experience! 💙 We value your support and will keep improving SmartBot to help your success.

EHILF SWISS · 1 day using the app
★★★★★
Shopify

Love this!!

Developer reply ·

Dear E&M25Onlinestore, thank you so much! ❤️ We're thrilled you love it and appreciate your support!

E&M25Onlinestore · 3 days using the app
★★★★★
Shopify

VSEMIR · 5 days using the app
★★★★★
Shopify

Gatitud Store · 3 days using the app
★★★★★
Shopify

uygulamayı beğendim. fiyatı biraz daha uygun olsa burada ki şampiyon uygulama diyebilirim

Developer reply ·

Respected sineklikhane.com, thanks for loving the app! We hear your concerns about pricing and will thoughtfully take them into account.

sineklikhane.com · 11 minutes using the app
★★★★★
Shopify

It works well with shopify

Developer reply ·

Dear Go Mega, your positive words truly inspire us! 🌟 Thanks for choosing us—we’ll keep striving to deliver the best experience for you.

Go Mega · 1 day using the app
★★★★★
Shopify

very help full

Velvet Ink Market · 6 days using the app
★★★★★
Shopify

AMAZING SONG · 1 day using the app
★★★★★
Shopify

Thanks for your help

Developer reply ·

Hi USA Guns And Gear, thank you for your kind words! 😊 We’re happy to help and look forward to continuing to support you!

USA Guns And Gear · 6 months using the app
★★★★★
Shopify

Super begeistert!

Developer reply ·

Dear Auto, thanks for your wonderful review! 💙 We appreciate your trust and will continue to work hard for you!

Auto-Flaggen.de · About 10 hours using the app
★★★★★
Shopify

MAYCHI AI · About 7 hours using the app
★★★★★
Shopify

Developer reply ·

Hi Elite Hockey,Your satisfaction is our priority.😊

★★★★★
Shopify

Developer reply ·

Dear Beat Packs,We value your endorsement.💖

Beat Packs · 1 day using the app
★★★★★
Shopify

Plan gratuit excellent

L'Atelier de Lolo · 1 day using the app
★★★★★
Shopify

Easy setup and advanced interface. The support team is fantastic and helpful. I'm very satisfied so far. You're definitely in the right place.

AD ATHLETICS · 2 days using the app
★★★★★
Shopify

Developer reply ·

Hi Melo Wholesale,Thank you for your feedback and support. We truly appreciate it.👍

Melo Wholesale · 3 minutes using the app
★★★★★
Shopify

Great app with really impressive support! SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience. What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.

Developer reply ·

Dear CleanCore Nutrition, thank you for choosing our service! We’re thrilled you love SmartBot’s smooth performance and outstanding support. Looking forward to supporting you! 😊

CleanCore Nutrition · 4 days using the app
★★★★★
Shopify

Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.

Developer reply ·

Dear Oxum Sport, thank you for choosing our service! We’re glad you find SmartBot intuitive 😊 and appreciate your desire to add more info. We’ll keep improving to support you better!

Oxum Sport · 6 days using the app
★★★★★
Shopify

SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers. It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.

Developer reply ·

Respected CulinaryProfis, your feedback is very important. We’re glad SmartBot handles queries clearly 🌟 and keeps conversations helpful. We’ll continue improving for you!

CulinaryProfis · About 1 year using the app
★★★★★
Shopify

Super easy setup and great experience.

SelfHug · 3 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi Bounty Premium – Compléments pour chiens, we appreciate you taking the time to leave us a 5-star review! Looking forward to continuing to support you.🌟

★★★★★
Shopify

Great bot tried several but smartbot is definitely doing the best job!

Developer reply ·

Dear DAMASZENA, thank you for your kind words and support! We appreciate your trust and will continue enhancing SmartBot for your success. 🙏

DAMASZENA · 13 days using the app
★★★★★
Shopify

Developer reply ·

Dear Laboratoire - Infirmière en affaires, thanks for the perfect rating! We’re glad you’re happy with our service and hope to assist you again soon.

★★★★★
Shopify

We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.

Developer reply ·

Respected The Craft Drinks Store, your feedback is very important. We’re happy the app meets your needs and offers suitable pricing. We’ll continue improving for you!

The Craft Drinks Store · Over 2 years using the app
★★★★★
Shopify

Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.

Developer reply ·

Dear Lifestyle Travel Trading, thank you for choosing our service! We’re excited SmartBot is looking promising and appreciate your positive feedback. Looking forward to supporting you!

Lifestyle Travel Trading · About 2 hours using the app
★★★★★
Shopify

excellent

Developer reply ·

Hi KOKU, thank you for your excellent feedback! We’re glad you're satisfied and look forward to continuing to serve you! 😊

KOKU · 3 days using the app
★★★★★
Shopify

Very nice and simple to use app which saves time for customer support

Developer reply ·

Dear Maison Villard, thank you for choosing our service! We’re glad SmartBot is simple to use and saves you time on customer support. Looking forward to supporting you!

Maison Villard · 1 day using the app
★★★★★
Shopify

Great app

Developer reply ·

Hello,Hypergrind Coffee ,We're thrilled with your feedback.😊

Hypergrind Coffee · 26 minutes using the app
★★★★★
Shopify

Le bot est super il gere mes client et mes produit ! JE CONSEILLE !

Khetta Renovaction · 29 minutes using the app
★★★★★
Shopify

El bot es muy fácil de configurar, las opciones de personalización son suficientemente buenas, aún estamos haciendo pruebas con nuestra propia información pero por ahora va muy bien. La sincronización es extremadamente rápida. Hemos probado otros bots y esta es muy buena opción.

Developer reply ·

Dear nexbuy, thank you for choosing our service! We’re glad you find SmartBot easy to set up and appreciate your kind words about customization and speed. Looking forward to supporting you!

www.nexbuy.com.mx · About 3 hours using the app
★★★★★
Shopify

Great

Developer reply ·

Hi Kinsen,Thank you for choosing us.💖

Kinsen · 2 minutes using the app
★★★★★
Shopify

Very good but a bit of a lag when updating a collection.

Developer reply ·

Respected Gud Vibz, your feedback is very important. We appreciate your patience with the lag and will continue enhancing the app for you!

Gud Vibz · 3 days using the app
★★★★★
Shopify

Developer reply ·

Hello EYKÄR,Thank you for your feedback and support. We truly appreciate it.👍

EYKÄR · 6 days using the app
★★★★★
Shopify

Topissime

Developer reply ·

Hi Topissime,We're thrilled with your feedback.

SALATI TIME · 3 days using the app
★★★★★
Shopify

Intuitive and easy, simple installation. This product knows my business as well as I do immediately.

Developer reply ·

Dear Australian Bush Spices, thank you for your trust and kind words! We appreciate your support and will keep improving SmartBot for you.

Australian Bush Spices · 6 minutes using the app
★★★★★
Shopify

Easy to setup with flexibility, able to answer customers' questions with sales perspective.

Developer reply ·

Respected KEF-staging-US, your feedback is very valuable. We’re happy SmartBot meets your needs and will keep improving for you! 🌟

KEF-staging-US · 6 days using the app
★★★★★
Shopify

Developer reply ·

Hi Convenient store, Thank you for the 5-star rating.

Convenient store · 8 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi Alva Lifestyle,Thank you for choosing us.💖

Alva Lifestyle · About 17 hours using the app
★★★★★
Shopify

smartbot is a great chatbot even with the free plan it is amazing with its unlimited chats.

Developer reply ·

Hi Helmet Hub,Your feedback is like a sunshine on a cloudy day! ☀️

Helmet Hub · 2 days using the app
★★★★★
Shopify

very nice performance excellent liked service

Developer reply ·

Dear SEASO, thank you for choosing our service! We’re thrilled you’re happy with SmartBot’s performance and service. Looking forward to continuing to support you!

SEASO · 11 days using the app
★★★★★
Shopify

Developer reply ·

Hi Scalise Family Sheep Farm,Your feedback truly brightens our day! 😊

Scalise Family Sheep Farm · 27 minutes using the app
★★★★★
Shopify

so far it's great

Developer reply ·

Dear Antel, thank you for choosing our service! We’re glad you’re having a great experience so far. Looking forward to supporting you more!

Antel · 2 days using the app
★★★★★
Shopify

Developer reply ·

Hi Jamaica Hardware & Paints,Thank you for choosing us.💖

Jamaica Hardware & Paints · About 22 hours using the app
★★★★★
Shopify

Developer reply ·

Hi Ayurvedic Wellness Products for Men’s Vitality | Kamour,Your satisfaction is our priority.

★★★★★
Shopify

ist sehr beindrückend.

Developer reply ·

Dear Globus Camper GmbH, thank you for choosing our service! We’re delighted you find SmartBot impressive and look forward to supporting you further!

Globus Camper GmbH · 1 day using the app
★★★★★
Shopify

Developer reply ·

Hello Frances, Thanks for the stellar review.

Hello Frances · 3 days using the app
★★★★★
Shopify

This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.

Developer reply ·

Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!

myabdlsupplies · Over 1 year using the app
★★★★★
Shopify

DripFlare v2.0 · 19 minutes using the app
★★★★★
Shopify

OMG , its amazing

Developer reply ·

Hi DA SENSORY,Your support means a lot to us.

DA SENSORY · 21 minutes using the app
★★★★★
Shopify

I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.

Developer reply ·

Dear Kegerator Online, thank you for your trust and support! We value your feedback and will work hard to ensure SmartBot delivers great results soon.

Kegerator Online · 22 days using the app
★★★★★
Shopify

Incroyable

Developer reply ·

Dear Modus Horlogerie, thank you for choosing our service! We’re thrilled you find SmartBot incredible. Looking forward to continuing to support you! 😊

Modus Horlogerie · About 15 hours using the app
★★★★★
Shopify

this is awesome app. should Definity give it a try

Developer reply ·

Dear Bombay Surgical Co., thank you for your trust and kind words! We appreciate your support and will keep enhancing the app for you. 🙏

Bombay Surgical Co. · About 23 hours using the app
★★★★★
Shopify

excellent facile pas de casse tête

Developer reply ·

Hi Respected LA CLE INFORMATIQUE, your feedback is very valuable. We’re glad the app makes things simple for you and will keep working hard to improve! 🌟

LA CLE INFORMATIQUE · 16 minutes using the app
★★★★★
Shopify

Tot nu toe ziet er alles geweldig uit en is het makkelijk installeren en beheren. We gaan zien hoe goed deze bot onze klant vragen kan beantwoorden.

Developer reply ·

Dear SpirePets, thank you for choosing our service! We’re glad installation was easy and hope the bot exceeds your expectations. Looking forward to your continued success! 😊

SpirePets · About 1 month using the app
★★★★★
Shopify

Developer reply ·

Hi StoffEchsen.de,Thank you for your feedback and support. We truly appreciate it.👍

StoffEchsen.de · 2 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi doğaşık Fidan,Your feedback is like a sunshine on a cloudy day! ☀️

doğaşık Fidan · 41 minutes using the app
★★★★★
Shopify

Love how even with the free plan the chats are still unlimited. The app is straightforward and easy to use. I recommend.

Developer reply ·

Dear velvet vial, thank you for your support and kind words! We will continue working hard to provide you with excellent service.

velvet vial · 26 minutes using the app
★★★★★
Shopify

It does a surprisingly good job and you can train it when it makes a mistake.

Developer reply ·

Dear Countryman Coatings, thank you for choosing our service! We are glad SmartBot meets your expectations and that training enhances its accuracy.

Countryman Coatings · 11 days using the app
★★★★★
Shopify

I think its so good!

Developer reply ·

Hi BeWider, thank you for your wonderful feedback! We’re glad you think the app is good and appreciate your support.

BeWider · 15 minutes using the app
★★★★★
Shopify

Very easy to setup and very good responsses from the bot

Developer reply ·

Dear QuantumRife, thanks for sharing your experience. We value your feedback and will keep working to provide the best service.

QuantumRife · 1 day using the app
★★★★★
Shopify

si far so good. I'm surpirsed it know so much about my product right on.

Developer reply ·

Hi Bryt, thank you for your positive feedback! We’re glad the app knows your product well and look forward to supporting you further.

Bryt · 8 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi Newentor uk,Thank you for your feedback and support. We truly appreciate it.👍

Newentor uk · 6 days using the app
★★★★★
Shopify

Developer reply ·

Hi TMT Profi,Your feedback truly brightens our day! 😊

TMT Profi · 4 days using the app
★★★★★
Shopify

fantastic

Developer reply ·

Dear Canvas & Ivy, thanks for sharing your experience. We value your trust and will keep improving to provide the best for you.

Canvas & Ivy · About 20 hours using the app
★★★★★
Shopify

Once installed, ask the bot questions about your products to identify holes in knowledge. It is quite a quick process and helps the bot learn and for us to leanr how a customer may use the bot. Really good so far.....and fun!

Developer reply ·

Hi Torus Pet, thank you for your thoughtful feedback! We’re glad the bot is helping you learn and improve customer interactions.

Torus Pet · 21 minutes using the app
★★★★★
Shopify

GUBAN · About 24 hours using the app
★★★★★
Shopify

Je trouve cette application vraiment professionnelle, seulement le prix est cher dommage pour une petite boutique

Developer reply ·

Respected Le Grimoire Ancien, your feedback is very important. We understand pricing concerns and will work to improve value for small stores. Thank you for trusting us! 🌟

Le Grimoire Ancien · 6 days using the app
★★★★★
Shopify

Developer reply ·

Hi 百利世貿易有限公司,We're thrilled with your feedback.

百利世貿易有限公司 · 4 days using the app
★★★★★
Shopify

I think is very useful but I am not that familiar with it yet

Cataleya Fashion · 4 minutes using the app
★★★★★
Shopify

superbe

Developer reply ·

Hi E-Nova, thank you for your superb feedback! We’re glad you’re happy with our product and appreciate your support.

E-Nova · 2 minutes using the app
★★★★★
Shopify

Developer reply ·

Dear Vincent d'Amérique,5 stars from you made us smile.

★★★★★
Shopify

UrbanLuxRomania · 7 minutes using the app
★★★★★
Shopify

Einfach zu bedienen und lernt sehr schnell.

Developer reply ·

Hi Wrongcrow, thank you for your great feedback! We’re glad the app is easy to use and learns fast. Your support means a lot!

Wrongcrow · About 14 hours using the app
★★★★★
Shopify

Smartest bot I've tested

Developer reply ·

Hi Seatcraft, thank you for your amazing feedback! 😊 We’re thrilled to hear you find SmartBot the smartest. Your support means so much!

Seatcraft · 36 minutes using the app
★★★★★
Shopify

We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.

Developer reply ·

GreenLightingWholesale.com, your feedback made our day! Happy the app is aiding your team and customers so well. We’re excited for what’s next!

Green Lighting Wholesale, INC · About 21 hours using the app
★★★★★
Shopify

TrioNest™ Poussette 3 en 1 · About 23 hours using the app
★★★★★
Shopify

Väldigt bra, behöver tränas, men funkar utmärkt.

Developer reply ·

Hi Hellobombshell.se, thank you for your great feedback! 😊 We appreciate your patience as the app learns and are glad it’s working well!

Hello Bombshell - Hair Extensions · 36 minutes using the app
★★★★★
Shopify

Tolle App.

Developer reply ·

Hi SAFE CAMPING, thanks so much for your great feedback! 😊 We’re happy you love the app and appreciate your support!

SAFE CAMPING · 2 days using the app
★★★★★
Shopify

so far the chat feature is great ai learning clean and helpful for customer inquiries

Developer reply ·

Hi Zen Bloks,Just to confirm, whenever you make changes in the settings, please click the “Save” button at the top right corner to make sure everything is successfully updated. If the page isn’t saved, it may revert back to the default wording. If you notice the issue again even after saving, please let me know — I’ll be happy to take a closer look for you.

Zen Bloks · 5 days using the app
★★★★★
Shopify

Comenzaremos a usarl, me agrada lo sencillo qu es utilizarla

Developer reply ·

Cristaleria La Unica, su opinión es valiosa! Estamos felices de que la simplicidad le guste. Seguiremos mejorando para usted! 💙

Cristaleria La Unica · About 1 hour using the app
★★★★★
Shopify

Nice chatbot!

Developer reply ·

Hi GOLSTRIVE, thank you for your kind words! 😊 We’re glad you like the chatbot and appreciate your support!

GOLSTRIVE · 18 days using the app
★★★★★
Shopify

Developer reply ·

Dear Rich Girl Manifestation,Your feedback is like a sunshine on a cloudy day! ☀️

Rich Girl Manifestation · 2 days using the app
★★★★★
Shopify

Good

Developer reply ·

Hi ELIXIR SIGNATURE SCENTS,Thank you for your feedback and support. We truly appreciate it.👍

ELIXIR SIGNATURE SCENTS · 9 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi PawBehave,Your feedback truly brightens our day! 😊

PawBehave · 2 minutes using the app
★★★★★
Shopify

Nice app, trying learning. I like to how to reply the customer.

Developer reply ·

Dear Altai Origin, thanks for sharing your experience! We appreciate your trust and will keep improving for you.

Altai Origin · About 23 hours using the app