Easyteam POS Time Clock In
by Easyteam®
View in Shopify App Store ↗Reviews (324)
We’ve had an excellent experience with EasyTeam! The entire employee onboarding process was incredibly simple and straightforward, making it easy to get everything set up for our business. I had a question during the process, and their customer support team (Ann) responded almost immediately and was extremely helpful. It’s refreshing to work with a company that makes things easy and truly values customer service. We’re extremely happy with the platform and the service we’ve received so far. Highly recommend!
Quick to repsond and gave me the correct advice to solve my issue within moments.
After searching forever to find an app to handle onboarding, scheduling, and running payroll, I finally found EasyTeam! I've been beyond impressed with how easy it was to set-up and use. Also, their customer support is amazing and you actually get to chat with a human. I couldn't recommend this app more!
The app does what is supposed to do and helps track our teams hours. I reach out to support to help deactivate a few past employees and Ann took care of it right away for me. Thank you for the quick response and take care of my request.
Just downloaded this and such an easy process. Very pleased. Highly reccomend
Ann was exceptionally helpful throughout the process. She took the time to understand the problem I was experiencing and worked with me to identify the underlying issue. Her guidance made it much easier to find a solution, and I genuinely appreciated her support and expertise.
Ann was great help and fast to resolve my concerns.
EasyTeam is very user friendly and makes payroll a breeze! If there are any issues, their support team is always available with a quick response time. They really do make payroll for employees stress free and hassle free. This makes a huge difference! As a small business owner and having so many things to juggle at once, it's nice to know that payroll isn't one of them. I would absolutely recommend EasyTeam payroll to any business owner!
Great response time and was able to get my issues resolved quickly.
The Easyteam chat group is amazing! They always answer my questions really quickly, which I really appreciate when I'm busy with the shop. Love this system and the team they have in place.
App is easy to use, ties clock in and timecard mgmt capabilities into POS. Makes it easier for me and my team. The Easyteam is always helpful and attentive when I have questions or need reports. Highly recommend this app!
Great app! Always super responsive. UI is intuitive for my non-tech-friendly staff. Most important is that their customer service rocks -- real human responses & willing to help/explain/fix/improve features. Highly recommend!
Great app that makes tracking employee hours and schedules painless. The entire support team is extremely helpful and responsive. Definitely a must if you are using Shopify POS in a brick-and-mortar location.
The best service very easy to handle We run a retail store with Shopify POS, and Easyteam has made running the back end so much easier. Payroll is fast and simple to run even during our busy season, and taxes and direct deposits are fully handled - We also get personal support over phone or chat whenever we have an issue or a question. The time clock was easy to set up and works right through our POS and Scheduling is way less of a headache too. We also use Easyteam to set sales goals and incentives for the team, it's been great for tracking our sales floor. Onboarding a new associate is super quick on day one without any hassle. Great!
Any time I've had an issue with scheduling, taxes, payroll, etc., the Easyteam team has been so incredibly helpful! The chat feature is super quick and makes it incredibly easy to fix any issues I have. Additionally, they're willing to take the time to look into issues that I have so that I don't have to! That's a huge help when it comes to running a business. Not having to spend the additional time troubleshooting those issues saves me so much time. Very thankful for the services they provide!
Easy team has really been helpful for our small bakery. We are using the scheduling features, the time card tracking, and the built in payroll features. Like any software system, Easy team has its quirks, but whenever you need help, there are people from Easyteam online that are super responsive and helpful. Whenever we have an issue, they can look under the hood, diagnose what's happening, and then advise us, usually within minutes. And if they are offline later in the evening, they typically reply in email the next day. Easyteam's best feature may be its customer support.
Love their chat feature. They get back to you quickly. Have enjoyed the scheduling and timesheets with this app.
Great app for managing staff and everything that comes with it. Has all the settings and functionalities you can think of to have full control. Customer service is also spectacular. Had a small issue and Ann was extremely proactive. She diagnosed and fixed within minutes of reaching out. No back and forth or delegating of responsibilties to other platforms. Wonderful app and team.
Very Slow. Employees are having trouble logging in and there is no easy resolution. Very Dated.
Developer reply ·
Hi there,that's definitely not the experience we want you to have! The CS team will reach out shortly to help get things sorted and make sure everything is running smoothly 🙏 Harel
Absolutely stellar customer service. The few problems I encountered were my fault and the Easyteam people got me on the right path in a snap!
Ann is absolutely Amazing! She goes above and beyond to ensure I have all the information I need. I really appreciate her!
Easyteam has been such a time saver I didn't even know I needed. After 12 years in business I wish I had known about easyteam sooner. The customer service is a real person they relay quick and answer any questions / concerns you may have. I would 100% recommend this to anyone running payroll.
There is a slight learning curve, but customer service is always there to help. Definitely makes payroll easy.
Ann did an excellent job. I had an issue with trying to merge a POS and a Admin account together, and she was able to do it in a flash! Save me time from having to change the sales attribution of each order. Thank you Ann!
The customer service is excellent. They are incredibly quick and helpful!
This is a very simple, straight forward & affordable app to use as opposed to the big national companies that we're all used to. Great customer support as well.
ann and the team are great! easy system. easy onboard. great price!
Amazing customer service. Very fast response fulfilled my requests within a 5-10 min chat. 10/10
EasyTeam has always been incredibly helpful and efficient. They are kind, thorough, and follow up with anything I need!
Customer service was great to work with and had all the answers to my questions. Love it so far.
Ann was so helpful and quick! She was able to determine what was wrong within seconds and now I'm able to access the EasyTeam app.
Ann and the team have been extremely helpful. They are always accessible when I need them and I am very appreciative of that!
Cant say enough great things about the Easy Team app. I was previously with ADP - they made the transition seemless . Utilizing the Easy Team app for scheduling , then being able to easily process payroll has made the process a breeze ! Questions or concerns ? They are very responsive and supportive.
I've used Easyteam for a year now and it has been nothing but great! Customer service has always responded back within the matter of minutes! A+ service!!
Great Help Desk support and an awesome software to fill the void with shopify to adp !!!
EasyTeam is so easy to use! Still, I am particularly challenged when it comes to the payroll side of things and that's where their stellar support comes in. I have reached out to them multiple times and they are on point: quick reply and very concise, while helping me understand where I was going wrong. I am beyond pleased to switch to this company vs my previous one that started with a P and ended with an aychex. This one is run by actual feeling and breathing human beings.
Easyteam has been a very straight-forward system for me to use! The chat agents are always incredibly helpful, kind, and timely!
Customer service is the most important thing with these shopify integrated apps and this team does such an amazing job communicating quickly and thoroughly top solve your issues.,
The app is a little tricky to figure out some things, but that's probably just the user.. The customer service is spot on and very helpful! Especially Ann who was able to help resolve my issue after a few messages. Thank you for all your help!
Ann is super responsive and helpful. Anytime I had a question regarding payroll she's right there to save the day. I can't recommend this company enough, running our business seems so much easier because of them.
I love this app, it's amazing! Always willing to help.
Easy and straight forward, I just realized they had the word "Easy" in their app name haha! Amazing customer support is their #1 goal I can see through their actions so far. Very fast answers to your problems and they find a solution quick and are always eager to help and understand it from our point of view.
Exremely useful app, even for a very small brick & mortar retail establishment such as ourselves & the customer support - chat - help is fantastic. Super responsive, very helpful, no pressure just support -- really great. Highly recommend. Integration with shopify is seamless.
For our small coffeeshop it works perfect to manage our staff hours via the Shopify POS! It also makes payments easy at month end. Also the checklists are a great help.
The app is really easy to use and navigate, and their customer service is excellent, they’re always ready to help when you need it. I would highly recommend this app to anyone. The only thing I wish for is the ability to input exact times when entering a previous timeclock, but I’ve heard they’re already working on that. Overall, it’s a quality app!
Developer reply ·
Hi 👋 Thank you so much for the review! You can input the exact time (this has always been possible!). Our customer success team will be reaching out to show you how. And again, thank you 🙏
Request to talk to Ann, she is the best employee that Easyteam has! She answers so quickly and offers to stay on hold as you fix your problem! She made us love Easyteams!
Ann did a great job in helping me answer my question, she was quick and efficient!
Great support team, always helpful and available to guide and solve problems.
Easyteam support was helpful and supportive of our adoption of Easyteam. They were incredibly responsive and communicated clearly and well with us. Very happy with the help we've received.
