Bird Pickup & Delivery Date
by BirdChime
View in Shopify App Store ↗Reviews (495)
Really helpful support when needed. I find this app quite complicated to use (that's likely a reflection on me rather than the app) but the support is second to none. I've used support twice now, and twice I've been astounded by how helpful and speedy the agents are. Fantastic!
Developer reply ·
Thank you so much for your honest and thoughtful review! 😊 We truly appreciate you taking the time to work through the setup, and we’re glad everything came together smoothly in the end. It’s great to hear that your experience improved along the way. We’re also happy our team could support you with patience and clarity when it mattered most. If you ever need any further help or have questions as you continue using the app, we’re always here and ready to assist. Thank you again for choosing us — we truly appreciate your trust! 🚀
The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.
Developer reply ·
Thank you for your review and for sharing your experience! You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise. We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in. Thank you for choosing Bird, and we're always here if you need anything in the future. Regards, Atinder Singh Founder, BirdChime
Facile d'utilisation et support d'aide hyper réactif !
I had a very specific business model that I was struggling to get working without this app. Additionally, support is extremely quick to respond and helpful.
So far the service is good, and the support was very helpful.
