← Apps

Bird Pickup & Delivery Date

by BirdChime

View in Shopify App Store ↗

Reviews (495)

★★★★★
Shopify

Title: Excellent Customer Support and Great Multi-Location Pickup Solution! We recently installed Bird Pickup & Delivery for our Shopify store, Nemuree Shop, which operates two physical retail locations in Malaysia. The app allows our customers to choose their preferred pickup branch, date, and time, making the shopping experience much more convenient. We encountered a few technical challenges during setup, particularly with theme integration and fulfillment routing. However, Rohit from the support team was incredibly helpful, patient, and responsive throughout the entire process. He took the time to explain how everything works and helped us resolve the issues. After several tests, the pickup system is now working well, including customer information, payment processing, and order details. What impressed me most was the quality of customer support. Having a reliable support team makes a huge difference when managing an e-commerce business. Highly recommended for Shopify merchants operating multiple physical stores.

★★★★★
Shopify

Fast service

DesiKart · 3 months using the app
★★★★★
Shopify

Cherry Blossom Flowers · 2 months using the app
★★★★★
Shopify

They helped with any and all of my concerns! They took their time and were very patient with me! My website is in tip top shape now.

Your Local Bread B**** · Almost 2 years using the app
★★★★★
Shopify

The customer support team was very available both via live chat but also via call and patiently helped me setup the app on my shop. Strongly recommend.

La Réserve Boutique · 7 days using the app
★★★★★
Shopify

Bird has been a great addition to our Shopify store. The app is easy to use, well-designed, and straightforward to set up. The delivery and pickup widgets look clean and professional, and they integrate nicely into the overall store experience. The pricing is reasonable for the features offered, and the support team deserves a special mention. They’re responsive, attentive, and quick to help whenever questions come up. Overall, a solid app that does what it’s supposed to do without unnecessary complexity. Definitely worth considering for Shopify stores looking for a reliable delivery and pickup solution.

Adel Flowers · 2 months using the app
★★★★★
Shopify

Support was incredible about helping me with the issues I couldn't solve myself! This app is easy to use and support is fast when you need it.

The T Shop Lakewood · Almost 4 years using the app
★★★★★
Shopify

Customer service was super quick to fix my CSS issue!

RunningonBlooms · Over 1 year using the app
★★★★★
Shopify

me ayudo de manera oportuna y fue muy rapido

Bloomeneur · Almost 2 years using the app
★★★★★
Shopify

The Cedar Market Ranch · 11 months using the app
★★★★★
Shopify

Dough Couture · Over 1 year using the app
★★★★★
Shopify

Bird Pickup Delivery is able to handle multiple pick-up and delivery options for my business. The support is excellent!

County Line Meats · 2 months using the app
★★★★★
Shopify

Brilliant app and support, i have been through 3 differnet delivery softwares to find exactly what i was looking for, support has been fantastic, very quick to respond and nothings to much trouble, certain features i wanted wasnt avaible and the devolpment team built them for me, couldnt reccomend enough

Reeds Butchers · About 1 month using the app
★★★★★
Shopify

Amazing !!!! Merci beaucoup à Rohit pour sa gentillesse et sa patience, vraiment c'est top ! y a plus qu'a essayer pour voir si ca marche

Boucherie Franck et Julien · 2 days using the app
★★★★★
Shopify

Fantastic app and top-notch customer support! Sun resolved my layout configuration issue within minutes. Very responsive and helpful. Highly recommended!

GIYI Auto · 32 minutes using the app
★★★★★
Shopify

Super easy to use and great staff that helped me along the way :)

Rise and Thrive · About 4 years using the app
★★★★★
Shopify

Best app on the market. They are always there to help and make changes.

Nashville Flower Market · 7 months using the app
★★★★★
Shopify

Some quirks to get used to and work around but fantastic level of customised support, very responsive to calls and message requests for support.

X-Hemp · About 2 months using the app
★★★★★
Shopify

13C · Over 3 years using the app
★★★★★
Shopify

I love how attentive they are and how quickly they work to fix any issues you may encounter. Highly recommend.

Monsoon Flowers · Over 2 years using the app
★★★★★
Shopify

Absolutely amazing customer support! I reached out with an issue where customers were able to submit pickup orders without selecting a pickup date and time, which was causing confusion and requiring me to follow up with customers after they had already paid. The support team solved the issue within literally 2 minutes! They immediately understood what I needed, showed me exactly where to find the setting, and had me completely taken care of in no time. Fast, knowledgeable, and incredibly helpful. This is exactly what great customer service should look like. 5 stars without hesitation!

CJ's Confections · About 2 years using the app
★★★★★
Shopify

Love the app and love their support: quick, thourough and pleasant

Madame Charlie · Over 2 years using the app
★★★★★
Shopify

Pawpular · About 18 hours using the app
★★★★★
Shopify

Gracie Sweets Co · 4 months using the app
★★★★★
Shopify

Feed The North · Over 1 year using the app
★★★★★
Shopify

very helpful

Maddie's · 16 days using the app
★★★★★
Shopify

Really helpful support when needed. I find this app quite complicated to use (that's likely a reflection on me rather than the app) but the support is second to none. I've used support twice now, and twice I've been astounded by how helpful and speedy the agents are. Fantastic!

Developer reply ·

Thank you so much for your honest and thoughtful review! 😊 We truly appreciate you taking the time to work through the setup, and we’re glad everything came together smoothly in the end. It’s great to hear that your experience improved along the way. We’re also happy our team could support you with patience and clarity when it mattered most. If you ever need any further help or have questions as you continue using the app, we’re always here and ready to assist. Thank you again for choosing us — we truly appreciate your trust! 🚀

The Bark Side · 5 months using the app
★★★★★
Shopify

Great customer service

Geschenken van Vroeg · Over 1 year using the app
★★★★★
Shopify

Great app and speedy tech support. Simple and not buggy.

Cart 8 Marketplace · About 2 months using the app
★★★★★
Shopify

Easy to use and great support team

Roses By Rojan · About 22 hours using the app
★★★★★
Shopify

Curly Beans · 9 months using the app
★★★★★
Shopify

I appreciate that my customers can choose a delivery or pick up time that I have previously set out. It makes it so much easier then having to connect with each customer. I can also set black out dates for vacations! Whenever I have issues they have always been able to fix it on their end. This is super helpful since i'm not a tech person at all.

No Planet B Refillery · 5 months using the app
★★★★★
Shopify

Not only is their app great to work with and easy for customers, but beyond that their staff and support are incredibly patient, knowledgeable and helpful. You really will find this is a must have, and great value compared to more expensive(and often clunkier) apps.

HOTRO.ca · 10 months using the app
★★★★★
Shopify

Rohit was very helpful thank you team

kansiyfloral · 2 days using the app
★★★★★
Shopify

Outstanding support! The team responded quickly, understood exactly what I needed, and resolved my issue with the delivery time slots in Shopify. Everything is working perfectly now, and the whole process was smooth and professional. Thank you so much for your patience and excellent customer service. Highly recommend!

Mercury Flowers · 5 months using the app
★★★★★
Shopify

CDC Quinte · About 2 years using the app
★★★★★
Shopify

Coronats · 4 months using the app
★★★★★
Shopify

I had a great experience with the Birds Scheduling app’s tech support team. They were friendly, patient, and very knowledgeable throughout the process. They quickly understood my issue and guided me through the solution clearly. Their assistance was extremely helpful, and I truly appreciate the excellent customer service. I highly recommend their support team!

Juicy Healings · 1 day using the app
★★★★★
Shopify

fast response! :)

Audrey's | Daily Bakes · About 2 years using the app
★★★★★
Shopify

Swagnik was very helpful very good service 29/07/2026 Again amazing service and very fast responding.well done

La Vo Patisserie · About 2 years using the app
★★★★★
Shopify

2 Grazing Queens · About 2 years using the app
★★★★★
Shopify

Olive and Fig Hampers and Flowers · About 3 years using the app
★★★★★
Shopify

We have used this app for years flawlessly. Eventually, due to some automatic updates to our theme that occurred we had an issue. The support team fixed my issue quickly and we were back up and running. Thank you so much!

Evergreen · Almost 2 years using the app
★★★★★
Shopify

Comme d habitude c'était parfait : réactif et fonctionnel. merci

★★★★★
Shopify

De Lekkerste Vlaai · Over 1 year using the app
★★★★★
Shopify

Always super quick and helpful

Crumb Together · About 1 year using the app
★★★★★
Shopify

I really like the flexibility the app offers. I had a little trouble setting it up, but the app support was fantastic and we got it fixed quickly!

Rare Leaf Plant Shop · 3 months using the app
★★★★★
Shopify

A&J Bakery · About 1 month using the app
★★★★★
Shopify

Great and fast support. Very well written and clean app. Update: After some time now we must update our review. This app really was a quality of life change for us. everything seems to run smooth as of now. the integration in shopify is so much better than the app we have used before. The customer support is fast and friendly. best of all, not every issue we had while setting up the app was answered with "give us access to your store". They really sovled all our problems by explaining and troubleshooting via chat. Setting up the app took us some time and some trial and error but coming from another app this was totally expected. all in all great app and worth every penny. Thank you.

Blumen Bahlmann · 7 days using the app
★★★★★
Shopify

El servicio de soporte es muy bueno. Responden al momento y siempre ayudan de forma eficaz. De momento esta siendo mucho mas servible, utilizable y útil que Zapiet.

Panem shop · 11 days using the app
★★★★★
Shopify

Amazing app and perfect customer support. They solved all of my problem. I love this app.

Juico · About 1 month using the app
★★★★★
Shopify

Excellent support from Lokesh at Bird Pickup Delivery Date app. I had an issue with the date picker styling on my Shopify store and he fixed it very quickly and efficiently. Really appreciate the prompt and helpful service. Much appreciated Had a small issue with delivery options in my Shopify checkout, Swagnik helped me sort it out very quickly. I would highly recommend Bird Pickup Delivery App support excellent service again thank you

Fleming Florist · 3 months using the app
★★★★★
Shopify

Bird Pickup & Delivery is highly customizable & works well - Support is FANTASTIC - Thank You So Much!

Bosfa Catering · 2 days using the app
★★★★★
Shopify

The app and the demo shop looks nice, but now I installed it and it only shows me a white screen without any functions..

Developer reply ·

Thank you for your feedback Dominik. We identified an issue affecting the initial setup experience and deployed a fix the same day your review was submitted. Following your review, our team contacted you by email and call and offered personalised assistance to help complete the setup and verify the fix. While we were unable to proceed further, the issue has since been resolved. Should you wish to try the app again, we'd be happy to help with setup and answer any questions. Regards Atinder Singh | Founder BirdChime

PEIKs Store · 6 minutes using the app
★★★★★
Shopify

Very efficient and professonal to solve problem for customer! Highly recommended!!

Happy Balloons Sydney · Over 1 year using the app
★★★★★
Shopify

I rarely leave negative reviews, but after months of using this app, I feel it's important to share my experience for other small business owners. I purchased this app hoping it would reduce manual work and make order management easier. Unfortunately, it has had the opposite effect. (Not a lie) Every single time I open my website for a launch, I run into critical issues. Order details in the dashboard appear incorrectly or inconsistently, and the maximum order limit frequently fails to work, allowing customers to place more orders than my business can realistically fulfil. As a small business, these problems have a real impact. Every time an issue occurs, I have to close my website, spend hours investigating the problem, respond to worried customers, and manually fix orders instead of focusing on and running my business. Support has always told me that the issue has been fixed, but in my experience it either returns during the next launch or a new problem appears instead. I've lost count of how many times this cycle has repeated. The most disappointing part is that I invested in this app to save time and reduce stress. Instead, it has created more work, more customer service, and more uncertainty. If you're considering this app because you want to automate your operations and make your business easier to manage, I would strongly advise thinking twice. Reliability is essential for order management, and unfortunately, that has not been my experience. I genuinely wanted this app to work, but it has ended up costing me far more time and effort than it has ever saved. ---------------------------------------------------------------_ Thank you for your response. I'd like to clarify a couple of points for accuracy. While your team usually replied to my support requests quickly, the actual resolution of critical issues often took half a day or longer. For a small business running limited preorder launches, that meant closing my website, manually managing orders, and spending significant time on customer service. I would also like to clarify that we never had a 1-on-1 call to discuss my experience, despite your response stating otherwise. All of our communication took place through support messages. My review is based solely on my experience using the app. The recurring issues with order limits and order details repeatedly disrupted my launches, even after I was told they had been fixed. Regardless of whether the cause was Bird, Shopify, or the integration between the two, the impact on my business was the same. I genuinely wanted the app to succeed because its features matched my business needs. Unfortunately, the repeated operational issues meant it created more work rather than reducing it, which is why I cannot recommend it to other small businesses that rely on reliable preorder management. added - Friday 13th June 2026

Developer reply ·

Hi, thank you for taking the time to share your experience. I'm sorry to hear that Bird did not meet your expectations. We understand how frustrating it can be when operational issues create extra work or uncertainty. Throughout your time with the app, our team investigated and responded to every concern you raised, and I also personally reached out to discuss your experience over a 1-on-1 call. While some of the situations involved the complexities of Shopify's checkout and order processing systems, we recognise that merchants ultimately judge us by the outcome, not the technical details. We take that responsibility seriously and continue to improve the product based on merchant feedback. Bird has helped thousands of Shopify merchants manage pickup, delivery, and order scheduling over the years, and we remain committed to providing reliable tools and responsive support. We appreciate the time you spent using the app and wish you and your business continued success. Regards, Atinder Singh Founder, BirdChime --------------- Update 13th June 2026 ------------- For accuracy: I did reach out and sent a calendar link to set up a one-on-one call to work through this directly to your email and that invitation still stands. I genuinely believe we could have found a workable solution together if given the opportunity. On the substance: you're right that the order limit didn't hold the way you needed it to, and that a quick reply isn't the same as a quick fix. That's on us, not you, which is why we already refunded your subscription in full 4 days back. I'm sorry we added work to your launches instead of taking it off your plate, and I still wish you and the bakery well.

Horangi · About 2 months using the app
★★★★★
Shopify

My CharCUTErie · Almost 3 years using the app
★★★★★
Shopify

JMF Doors · 11 days using the app
★★★★★
Shopify

The staff for this app is absolutely fantastic! They have helped make customizations that have made life much easier for us and our customers!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re thrilled to hear that the app is helping you manage multiple products with different fulfillment and production timelines smoothly. Giving merchants the flexibility to handle complex setups with ease is exactly what we aim for. It truly means a lot to know that our team could support you closely during setup and ensure everything was configured to run seamlessly. If you ever need help fine-tuning your configuration or exploring more features, we’re always here for you. Thanks again for choosing Bird — we’re excited to support your continued growth! 🚀

The Nest · 8 months using the app
★★★★★
Shopify

The Green Rebel · 11 months using the app
★★★★★
Shopify

The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.

Developer reply ·

Thank you for your review and for sharing your experience! You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise. We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in. Thank you for choosing Bird, and we're always here if you need anything in the future. Regards, Atinder Singh Founder, BirdChime

Sorellina Coffee · About 1 year using the app
★★★★★
Shopify

I couldn't recommend this app more highly!! It is excellent and the team are amazing - thank you so much for the support. Bird pickup has added so much value to my business and helped us achieve much more professionalism.

The Picnic Box BOI · Over 1 year using the app
★★★★★
Shopify

Sun is great!

Developer reply ·

Thank you for the review! We're glad to hear Sun was able to help. I'll make sure your kind words are shared with them—it will absolutely make their day. We appreciate your support and thank you for choosing Bird! Regards, Atinder Singh Founder, BirdChime

Cedar Bucket · 10 months using the app
★★★★★
Shopify

Absolutely brilliant and the customer service is great! I had an issue and Lokesh was so helpful with resolving it very quickly

Developer reply ·

Thank you so much for the wonderful review! We're delighted to hear that you're enjoying the app and that Lokesh was able to help resolve your issue quickly. I'll be sure to share your feedback with him—recognition like this means a lot to our team. We truly appreciate your support and thank you for choosing Bird. We're always here if you need any assistance in the future. Regards, Atinder Singh Founder, BirdChime

Nature's Scent ® · 6 months using the app
★★★★★
Shopify

This is a great app with super helpful support!

Developer reply ·

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that our support team has been helpful. Providing reliable tools and responsive support is what we strive for every day. We truly appreciate your support and thank you for choosing Bird. If there's ever anything we can help with, we're just a message away. Regards, Atinder Singh Founder, BirdChime

Real Flowers Every Day · About 2 years using the app
★★★★★
Shopify

It was great and I got the help that I need sooo fast!! Recommended!!

MEIMA BAKES · About 2 months using the app
★★★★★
Shopify

Easy to use app, access to help whenever you need it and always excellent customer service

Developer reply ·

Thank you for the wonderful review! We're delighted to hear that you find the app easy to use and that you've had a great experience with our support team. Providing excellent customer service and being available when merchants need help are both incredibly important to us. We truly appreciate your support and look forward to continuing to serve your business. Regards, Atinder Singh Founder, BirdChime

Tom the Fish · 4 months using the app
★★★★★
Shopify

Great support! Niraj was very patience and helpful

Far Reaches Farm · Over 2 years using the app
★★★★★
Shopify

You guys are awesome! You patiently helped me get to the root cause of the issue and we got it solved very quickly. Thank you!!! CJ

Developer reply ·

Thank you so much for the kind words, CJ! I'm glad our team was able to help identify the root cause and get everything resolved quickly. We know how important it is to get issues sorted out fast, and we're always happy to dig in and help when needed. We truly appreciate your support and thank you for choosing Bird! Regards, Atinder Singh Founder, BirdChime

Näked · About 2 months using the app
★★★★★
Shopify

So far I have only used this app for my customers to schedule their deliveries, but I like it and it is easy for them to use, too. I have reached out to customer support a couple of times and they are very responsive, always fix the problem, and even explain why the issue is happening. I really appreciate that!

Developer reply ·

Thank you so much for the kind review! We're happy to hear that both you and your customers are finding the delivery scheduling experience easy to use. Making the scheduling process simple and reliable is one of our main goals. We also appreciate your kind words about our support team. We believe that solving issues is important, but helping merchants understand why something happened is equally valuable. Thank you for trusting Bird with your store. If you ever need assistance or have suggestions for improvements, we're always here to help. Regards, Atinder Singh Founder, BirdChime

Flower Church · 10 months using the app
★★★★★
Shopify

UPDATE: We've now been using this app for a couple of years and still have nothing, but great things to say about it. Support is still great, the app is frequently updated with new features and they are also very open ti feedback. Highly recommend! Only just setting up this app after deciding to go with it due to it's affordability and functions seeming better suited for our business over other more expensive apps. So far the experience has been great, the set up is straight forward and even if at some points it's not for a non-developer like myself doing the website no my own, the support team has been outstanding! They reply quickly and provide with links to additional step-by-step, but when I still messed something up with the code, they were able to help me fix it super quick. Really impressed and hoping it will be smooth use from here on out.

Sweet Violets Flowers · Over 2 years using the app
★★★★★
Shopify

Excellent service client!

Developer reply ·

Thank you so much for your kind review! 😊 We’re delighted to hear that you had an excellent experience with our service. Providing reliable support and a smooth experience for our merchants is always our goal. If you ever need any assistance or have questions in the future, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

Boulangerie-Pâtisserie Déli'Suisse · 3 months using the app
★★★★★
Shopify

Excellent app, best customer service

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that you’re enjoying the app and had such a positive experience with our customer service. It means a lot to know that both the functionality and support are meeting your expectations. If you ever need any assistance or have questions as you continue using the app, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

Sweet Angeles · Over 2 years using the app
★★★★★
Shopify

Their service and response is always incredible. They are responsive and willing to help with any matter or find a resource if they don't know the answer. Very knowledgeable.

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re truly glad to hear that you’ve had a consistently positive experience with our support. Being responsive, helpful, and ensuring you always have the right guidance is something we care deeply about, so it’s great to know that reflected in your experience. If you ever need any assistance or have questions as you continue using the app, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your trust! 🚀

Butter & Batter · About 1 year using the app
★★★★★
Shopify

Very fast and extremely helpful . Everything i needed was done quicky and effectively

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that everything you needed was handled quickly and effectively. Providing fast, helpful support and making sure things are resolved smoothly is something we always strive for. If you ever need any assistance or have questions in the future, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

April Flowers · Almost 2 years using the app
★★★★★
Shopify

Facile d'utilisation et support d'aide hyper réactif !

Maeva Bernheim Pâtisserie · About 1 month using the app
★★★★★
Shopify

Niraj customer service was fast and direct! Im very grateful. He was able to fix it so i don't have more cart abandonments.

Developer reply ·

Thank you so much for your kind review! 😊 We’re really glad to hear that the issue was resolved quickly and that everything is now working smoothly for your store. Reducing cart abandonment can make a meaningful difference, so it’s great to know the fix helped improve your customer experience. We also appreciate your recognition of our support — providing clear, prompt, and effective assistance is something we focus on every day. If you ever need help with further optimizations or have any questions, our team is always here and happy to assist. Thank you again for choosing us — we truly appreciate your trust! 🚀

FLOVERS · About 19 hours using the app
★★★★★
Shopify

The app itself is very useful, but the support team makes it a must-have. Shoutout to Lokesh and Niraj for helping me out.

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that you’re finding the app useful and that it’s adding value to your store. It means even more to know that the support experience made such a strong impact — that’s exactly the kind of experience we aim to provide. We truly appreciate your kind words about our team. Providing reliable, thoughtful support is an important part of what we do, and we’re glad it made a difference for you. If you ever need any further assistance or want to explore more ways to optimize your setup, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

Kalamazoo Cookie Company · 13 days using the app
★★★★★
Shopify

The customer support is very nice and helpful!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re really glad to hear that you found our support team helpful and pleasant to work with. Making sure our merchants get the right assistance when they need it is very important to us, so it’s great to know it made a positive difference. If you ever need any help or have questions as you continue using the app, our team is always here and happy to assist. Thank you again for choosing us — we truly appreciate your support! 🚀

Melcoconut Studio · About 3 years using the app
★★★★★
Shopify

A fantastic app for ordering! The support is quick and very helpful!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that you’re enjoying the app for ordering and that everything is working smoothly for you. It’s also great to know that our support has been quick and helpful when you needed it. If you ever need any assistance or have questions as you continue using the app, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

The Mighty Bakehouse Co · 7 days using the app
★★★★★
Shopify

Developer reply ·

Thank you so much for the 5-star rating! ⭐ We truly appreciate your support and are glad to have you using our app. Your rating means a lot to us and motivates our team to continue improving and delivering the best possible experience. If you ever need any assistance or have questions, we’re always here and happy to help. 🚀

Party on Butler · 12 months using the app
★★★★★
Shopify

support is extremely helpful & app is easy to use!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that you’re finding the app easy to use and that our support has been helpful along the way. Creating a smooth experience with reliable assistance is exactly what we aim to deliver. If you ever need any help or have questions as you continue using the app, our team is always here and happy to assist. Thank you again for choosing us — we truly appreciate your support! 🚀

Creations By Charena · Over 1 year using the app
★★★★★
Shopify

It's been a couple of months in so far but I love the app and especially the customer support whom I've contacted twice already. I'm still in the early stage and therefore on a free tier, but will upgrade without hesitations once sales pick up.

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re really glad to hear that you’re enjoying the app and that your experience so far has been a positive one. It’s especially great to know that our support team has been helpful during your early stages — getting things right from the beginning is so important. We truly appreciate your trust, and it means a lot that you’re considering upgrading as your sales grow. We’re excited to continue supporting you as your business scales. If you ever need any assistance or have questions along the way, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

The Honey Cakes - Medovik · 2 months using the app
★★★★★
Shopify

After using several other apps for customer pickup/shipping, I've found Bird Pickup to be the easiest to configure and use. And the tech support team is responsive and outstandnig

The Family Pet · 12 days using the app
★★★★★
Shopify

Terrific support, thank you so much!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re really glad to hear that you had a great experience with our support team. Providing timely and helpful assistance is something we truly care about, so it’s great to know it made a difference. If you ever need any help or have questions as you continue using the app, we’re always here and happy to assist. Thank you again for choosing us — we truly appreciate your support! 🚀

Cōpow Foods · Over 1 year using the app
★★★★★
Shopify

Great customer service!

Developer reply ·

Thank you for the great review! 😊 We’re delighted to hear that you had a positive experience with our customer service. Providing quick, reliable support is very important to us, and it’s wonderful to know it made a difference for you. If you ever need any assistance or have questions in the future, our team is always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

Caney Fork Farms · Over 2 years using the app
★★★★★
Shopify

The perfect app to help customers choose pickup, delivery, or shipping! Support is amazing, thank you!

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that the app is helping your customers easily choose between pickup, delivery, and shipping. Providing that flexibility while keeping the experience simple for both merchants and customers is exactly what we aim to achieve. It’s also great to know that you had a positive experience with our support team — your kind words truly mean a lot to us. If you ever need any assistance or have questions as you continue using the app, we’re always here and happy to help. Thank you again for choosing us — we truly appreciate your support! 🚀

Party Fair · About 1 year using the app
★★★★★
Shopify

This is the app that addresses several functions that I absolutely need for our small bakery. It is super easy to configure-just follow the detailed instructions. When I hit a couple of snags (because I failed to follow the provided instructions), I opened the live chat, explained my issue and within a couple of minutes, support corrected my errors and helped configure the settings. I am so grateful for this app and the AMAZING support that is offered! Highly recommend

Developer reply ·

Thank you so much for such a thoughtful and detailed review! 😊 We’re truly delighted to hear that the app is supporting your bakery and helping you manage the functions you need with ease. Businesses like bakeries often rely on clear scheduling and smooth order management, so it’s wonderful to know the setup and features are working well for you. We’re also very glad our live chat support could step in quickly and help resolve the configuration issues. Even small setup questions can make a big difference, and our team is always happy to assist to ensure everything runs smoothly. Your kind words and recommendation mean a lot to us. If you ever need help exploring more features or optimizing your setup further, we’re always here and ready to support you. Thank you again for choosing us — we truly appreciate your trust! 🚀

Noble Bites® · About 11 hours using the app
★★★★★
Shopify

Customer service is fast and knowledgeable. App shows what we need it to. Shipping, local delivery, and in-store pickup, while letting customers pick the date.

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that the app is providing exactly what you need — from shipping and local delivery to in-store pickup, all while allowing customers to select their preferred date. Having that flexibility across fulfillment methods is so important for growing businesses, and we’re glad it’s working smoothly for you. It’s also great to know you found our support team fast and knowledgeable. Providing clear guidance and reliable assistance is always a priority for us. If you ever need help optimizing your setup further, we’re always here and happy to assist. Thank you again for choosing us — we truly appreciate your trust! 🚀

Ultimate Party Super Stores · 10 months using the app
★★★★★
Shopify

This app will do most everything I need for my flower shop. They are so fast to answer question and help. Instant messaging, not an email 4 days later. They are on it. I recommend them.

Developer reply ·

Thank you so much for the wonderful review! 🌸 We’re so happy to hear that the app is meeting the needs of your flower shop and supporting your operations effectively. It’s especially great to know that our real-time support made a difference — quick, direct assistance can be so important when you’re running a busy store. Your recommendation truly means a lot to us. If you ever need help fine-tuning your setup or exploring more features, our team is always here and ready to assist. Thank you again for choosing us — we truly appreciate your trust! 🚀

Mod & Liv · 3 months using the app
★★★★★
Shopify

Every time we have an issue their team goes above and beyond to help! Absolutely recommend.

Eve Floral Co. · Over 1 year using the app
★★★★★
Shopify

Developer reply ·

Thank you so much for the 5-star rating! ⭐ We truly appreciate your support and are grateful that you’re using our app. Your rating means a lot to us and motivates our team to continue improving and delivering the best possible experience. If you ever need assistance or have any questions, we’re always here and happy to help. Thank you again for choosing us — we truly appreciate your trust! 🚀

Abu Mubarak · About 2 months using the app
★★★★★
Shopify

Very fast and efficient service.

999Flowers · Almost 2 years using the app
★★★★★
Shopify

Great online chat support for any questions you may have about this product.

Downtown Market · 18 days using the app
★★★★★
Shopify

Staff are always there for you

Developer reply ·

Thank you so much for the 5-star review! ⭐ We truly appreciate your kind words. Being consistently available and responsive for our merchants is something we care deeply about, so it means a lot to know you feel supported. If you ever need assistance or have questions as you continue using the app, our team is always here to help. Thanks again for choosing Bird 🚀

No Walrus Just Flowers · 10 months using the app
★★★★★
Shopify

Amazing app! Amazing support! Thank you guys!

Developer reply ·

Thank you so much for the amazing review! 😊 We’re absolutely delighted to hear that you’re enjoying the app and had a great experience with our support team. Delivering both a powerful solution and reliable, hands-on assistance is exactly what we strive for every day. If you ever need anything at all, we’re always here and happy to help. Thanks again for choosing Bird — your support truly motivates us to keep improving! 🚀

Friends for Flowers · About 2 months using the app
★★★★★
Shopify

THIS APP IS THE BEST. THEIR CUSTOMER SUPPORT IS TOP TIER, LOKESH HELPED ME, AND HE DID AN OUTSTANDING JOB!!

Developer reply ·

Thank you so much for the incredible review! 🌟 We’re truly thrilled to hear that you’re loving the app and had such a great experience with our support. Your kind words mean a lot to us. We’re especially glad Lokesh was able to assist you and provide the level of support you needed — we’ll be sure to pass along your appreciation to him! Providing top-tier, hands-on assistance is something we genuinely pride ourselves on, and it’s wonderful to know that reflected in your experience. If you ever need anything in the future, we’re always here for you. Thank you again for choosing Bird 🚀

Rose Flowers OC · 2 days using the app
★★★★★
Shopify

Nirag was awesome and very patient with me and got my issue resolved.

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re really glad to hear that your issue was resolved smoothly and that you felt supported throughout the process. Ensuring our merchants receive clear guidance and patient assistance is incredibly important to us, especially when navigating technical setups. If you ever need anything else or have additional questions, our team is always here to help. Thank you again for choosing Bird — we truly appreciate your trust! 🚀

BeautiFoils · 10 days using the app
★★★★★
Shopify

We identified the problem and they managed to quickly sort it out as the website was down after we changed a setting. Excellent service.

Developer reply ·

Thank you so much for your thoughtful review! 😊 We’re glad we were able to quickly identify the issue and get everything back up and running smoothly.We understand how important it is for your website to remain fully operational, so resolving situations like this promptly is always a priority. If you ever need assistance while adjusting configurations or exploring new features, our team is always here to support you. Thank you again for choosing Bird — we truly value your trust! 🚀

Gourmet Foods BVI · About 1 year using the app
★★★★★
Shopify

Very helpful and timely! Great app

Developer reply ·

Thank you so much for the wonderful review! 😊 We’re delighted to hear that you found the app helpful and our support timely. Making sure everything works smoothly while providing quick assistance when needed is exactly the experience we aim to deliver. If you ever need anything further, our team is always here to help. Thanks again for choosing Bird — we truly appreciate your support! 🚀

Mealzonwillz · About 2 months using the app