Syncee Premium AI Dropshipping
by Syncee
View in Shopify App Store ↗Reviews (531)
nice
Developer reply ·
Hi there, Thank you for your positive review! We are happy to hear that you have had a good experience with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. We would like to better understand what led to your experience and see how we can help. Our team has reached out to you directly. We are always here to answer your questions and help you find the right solution. You can also reach us anytime via our in-app chat or at support@syncee.com.
Our first experiece was not great but with time, the vendor delivered and the system ran very smoothly.
Developer reply ·
Hi there, Thank you for your feedback. One of our colleagues has already reached out to you directly, and we appreciate you taking the time to get back to us. Clear communication and finding the right solution for any difficulties our users may face are very important to us. Whenever you have a question or need help with Syncee, our support team is available and always happy to assist. You can reach us anytime via our in-app chat or at support@syncee.com.
When I can setup to process, pay, and ship orders automatically it will be five stars.
I'm still working through the automated fulfillment setup and configuration - quarks along the way
Developer reply ·
Hi there, Thank you for your positive review! We are glad to hear that you are exploring the features Syncee offers. If you need any assistance, please feel free to reach out to us via our in-app chat.
Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.
Developer reply ·
Hi there, Thank you for sharing your thoughts. We truly want every Syncee user to have a smooth experience, and our friendly support team responds to all messages with care. If anytime you have a question, please feel free to send us an email at support@syncee.com or contact us via chat and we will be more than happy to help you with a direct message as soon as possible. Happy selling!
cuesta entenderlo poco a poco
Developer reply ·
Hola, Gracias por tu reseña. Nos alegra saber que estás aprendiendo a usar Syncee poco a poco. Siempre estamos trabajando para que la aplicación sea más fácil de entender, y puedes ponerte en contacto con nosotros a través del chat de la aplicación si necesitas ayuda.
I found the experience of searching for products very easy on Syncee, however, I think there just needs to be more variety in certain areas.
Developer reply ·
Hi there, Thank you for your review! We are happy to hear that you found searching for products on Syncee easy. We appreciate your feedback, and you are always welcome to contact us through the in-app chat if you need any assistance.
Thanks for having me. My next review will determine the value this platform will offer me. Stay tuned…
Developer reply ·
Hi there, Thank you for your review. We hope Syncee will best meet your needs. In case of any questions, please feel free to contact our support team via in-app chat or email at support@syncee.com. We are always happy to help you.
I'm not able to select stars but the customer service was very good and he tried to help me out.
Developer reply ·
Hi there, We appreciate you taking the time to share your experience. We're glad to hear that you are satisfied with the quality of our customer service. We are always here to assist you.
I would rate this app 4 out of 5 stars. My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient. One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance. However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial. Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.
Developer reply ·
Hi there, Thank you for your review! We're glad you're enjoying Syncee. Thank you for choosing our solutions.
Great App. Great Service. Great Staff. 100% satisfaction so far. All the best from us at www.stillo.dk
It's a great app :) tons of stuff. But check what you want to add to your store first :)
Developer reply ·
Hi there, Thank you for your review! We're glad to hear that you love the selection of products on our platform. It's always a good idea to carefully choose what you add to your store. If you have any questions or need guidance, feel free to reach out to us.
learning and exploring how it works
Developer reply ·
Hi there, Thank you for your review. If you have any questions about how Syncee works, please do not hesitate to reach out to our friendly customer support team via in-app chat or email at support@syncee.co. We are here for you!
I just started using the app, so I don't have much insight yet. It has been telling me to leave a review before I have even had the opportunity to learn how to utilize all of the apps features or any of the features. Other than this annoyance, so far everything seems to be working as it should.
Developer reply ·
Hi there, Thank you for choosing our application for your online store. Leaving a review is just an option shown that can be dissmissed easily within a click. If you anytime need help in finding suitable products and suppliers for your store or you have any question about our application, please do not hesitate to reach out to us via in-app chat or email. We are always here for you.
It's very early to form an opinion, but so far the support is very good and helpful (Imre). The interface could be more easy and simplified, is a bit more complicated comparing to other platforms. Also the pro plan is quite expensive for the only 250 products it allows you to sync. The search field needs more care (a lot actually). It seems to have many products to the markets i want to ship, but the prices are quite high, though it is has to do with the suppliers. I will come back with another review when i spend more time.
very good customer service, also find that the help pages are very easy to understand. Got help superfast and the problem was resolved in no time.
Developer reply ·
Hi there, Thank you so much for your fantastic review! We're delighted to hear that you found our customer service very good and the help pages easy to understand. It's great to know that we could assist you quickly, and we're pleased that the problem was resolved in no time. If you ever need further assistance, don't hesitate to reach out. We are here for you.
The individuals at Syncee have been very responsive and were very helpful in answering all my questions. The program is also very easy to use and flexible. My only complaint is regarding the vendor contact availability and product selection. It would be nice if they could provide a contact number for the wholesalers/suppliers they work with. It has been a challenge trying to get in contact with some of the suppliers. In additon, I am starting an home decor business and they do not have many unique products and are very limitied.
Developer reply ·
Thank you for sharing your feedback about your experience with Syncee. We're glad to hear that our team has been responsive and helpful in addressing your questions. We strive to provide excellent customer support and assist our users throughout their journey. Regarding the supplier contact information, you can access their website details on our Marketplace where you could look for their phone number. Also, you can use Syncee Messenger to get in touch with suppliers. When it comes to home decor products, we kindly suggest you contact our support team via support@syncee.co, we would be happy to recommend you relevant suppliers as we have a large selection of home decor available on our Marketplace. Thank you for being here with us!
Easy to use and good products, shipping times can be a bit delayed from suppliers depending on when orders are placed. but the service and interface are easy to use and operate as they should.
Developer reply ·
Thank you so much for your review. It is our pleasure to see that you are satisfied with the product selection on Syncee Marketplace and that you find our platform easy to use. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
La sto usando da qualche minuto, sembra ottima e mi riservo di dare una recensione più accurata più in là. La prima impressione è ottima, il catalogo dei fornitori è davvero ampio e soprattutto la possibilità di scegliere anche il paese di spedizione (oltre a quello di destinazione)
Developer reply ·
Thank you for your review and for choosing Syncee. We are delighted to see you love the huge product selection available on our platform and that you like how you can filter by the country of shipping and country of destination. If anytime you need help using Syncee or finding suitable suppliers for your product need, please feel free to reach out to us. We are here for you.
Technisch noch nicht ganz ausgereift, aber sehr guter Kundensupport! Antwort innerhalb von Minuten, sogar am Wochenende.
Developer reply ·
Thank you so much for your review. Our team is so happy to see that you chose Syncee to find and manage products in your online store. It's also our pleasure to see how satisfied you are with our customer support. If anytime you need help, we are here for you!
So far a good app. However, not enough (good) European dealers. Very good customer service. The filter function could be better
Developer reply ·
Thank you for your review and for choosing Syncee to manage your products. There are hundreds of European suppliers available on our platform with customer-friendly shipping conditions. The number of suppliers on Syncee Marketplace is growing every day so please check our app regularly and stay tuned by checking our newsletters. If you need help in finding suitable suppliers for your business, please feel free to reach out to our customer support. We are always here for you!
Great Products. I am able to navigate and find all the products that I want to sale on in my store. I am still learning.
Developer reply ·
Thank you for your review. It's our pleasure to see you love the product selection available on Syncee Marketplace. If anytime you need help with how Syncee works, please feel free to reach out to us via email at support@syncee.co or in-app chat. We are here for you!
Pretty great product selection but was hoping the app is a bit less buggy and slow. Overall pretty amazing platform.
Developer reply ·
Thank you for your review. We are more than happy to see you love the product assortment available on Syncee Marketplace. The number of products and suppliers is growing each day so hopefully, you will find more great products on our Marketplace that best meet your needs, so you could grow your business. Your feedback is really important to us. In case of any questions, please do not hesitate to reach out to us anytime.
This is a great App which connects seamlessly to Shopify. The diversity of products and vendors are enough to keep you adding items to your store indefinitely, especially since new vendors are being added every month. You can choose what you want Syncee to update to your store such as Inventory (which updates throughout the day), Price, Cost, etc. You can message vendors within the App and (most) get back to you quickly (don't even try to message HomeRoots as they will never respond). There is also a Data Feed Manager if you choose to connect via Syncee to other vendors. You can try this App for free up to 25 products. There is a bit of a learning curve to using the app only because it syncs very quickly and you need to make sure your settings are correct since it will instantly update if you tell it to. I have recommended Syncee to stores in several niches and even to others personal product lines just to add some other products to their site to compliment what they already have. Customer support is more than helpful and responsive if you need any help setting it up or questions down the road. Just don't expect them to be involved in the order itself. You need to contact the vendor on your own if there are any issues or returns.
Developer reply ·
Thank you for your detailed review. We are happy you explored Syncee so much and that you love all the solutions we offer. We are proud to add new suppliers to Syncee Marketplace every day thus keeping the number of available products on our platform constantly growing. Also, a big thank you for recommending our service to other store owners. If anytime you have a question about our application, please feel free to reach out to us anytime. We are here for you!
The Syncee team has been very helpful in working with me to resolve issues and answer questions. Thanks
Developer reply ·
We are sorry to read your words. Please contact our customer support team via in-app chat or email at support@syncee.co. We would be more than happy to help you better understand how our application works and how you can make the most out of it. Please also feel free to check out our step-by-step guide that you can access when logging in to Syncee. There you can find written and video explanations as well. Furthermore, we have a Help Center where you can find answers to your questions anytime. We hope we can work together in the long run!
IT'S GREAT! THANK YOU FOR THE HELP. RECOMMENDED FROM SHOPIFY TO USE THIS. HOPEFULLY IT WILL BE HELPFUL.
Developer reply ·
Thank you for your review. It is nice to see you find our application to be great. If you have any questions about how Syncee works, please feel free to contact us via in-app chat, or email by support@syncee.co :)
At first I was skeptical because I couldn't reach anyone on a weekend but later someone did respond to advise their limited on weekends. Since then so far i have been enjoying the different vendors and the syncee agents are helpful, I would recommend this app .
Developer reply ·
Thank you for your review. Currently, our support at the weekend is limited, however we still get back to our clients in a very short time even during the weekend. We are here to help you with all your questions to Syncee. We are happy, that you are satisfied with the range of suppliers and products available on Syncee Marketplace. :)
I just started using Syncee and I may update this review in a while after I have worked with the app a little more. That's why I gave 4 out of 5*. From what I have experienced so far it works great, is intuitive and the customer service / support is awesome.
Developer reply ·
Thank you so much for your review. Our retailer clients' feedback is important for us. If you have any questions, always feel free to let our support team know about it!
App works well, can require some assistance and learning. There are some features that I think would improve the app but all in all it works. customer service is excellent, replies quick and has always assisted me with my issues.
Developer reply ·
Thank you so much for your review of Syncee. We are glad that you like what we offer for our customers. We hope you will find the other features you are looking for in our application later, as we always make improvements on it to make the system be better and more user-friendly. If you have any questions, feel free to always tell about it to us, we would be happy to help anytime.
I don't know how I'd update the store with 18000 rows on an excel sheet without this App . I have had MAJOR issues. It's very slow- takes forever to map and filter and the imports can take hours if not half a day. But the support is VERY helpful. They have gone above and beyond. I don't know what other options are out there, but this is getting the job done. The job is just taking forever..!
