teelaunch: Print on Demand

Very good fulfillment service with excellent customer support.

I have been with Teelaunch for a few years now and I think they have really great customer service! They are usually pretty quick to respond and always very helpful. You get a human and not an AI chatbot (at least while I write this). I've been selling their metal signs mostly, and there were issues with the shipping and packaging. But they have fixed the shipping partner issue so our customers now receive their orders in a timely manner which is awesome! They have gone though a few iterations of packaging, and that combined with better shipping partners, there isn't much damage anymore. If I did have a sign that arrived to a customer damaged, they have always been great about shipping the customer a new one. My customers now have a much better shopping experience!! I also really like their app- it's user friendly and easy to use- integrates with my stores well. I find it pretty reliable. I've tested other POD providers, and I think Teelaunch's customer service is the best

The only thing I'd prefer to be different with Teelaunch is the payment system. Right now, I pay the wholesale costs when an order comes through, and then Teelaunch pays me what the customer paid them (minus payment processing fees). If I didn't have to pay the wholesale upfront, and could just be paid the difference in prices, that would be wonderful! Otherwise, they're great! Their prices are low enough for me to sell the products at a reasonable price and still make a reasonable profit. Their customer service has always been quick to respond, and they have a great variety of merch items so I can give my (music) fans anything that I think they'd want. The fact that they integrate with Shopify, which allows me to have product listings directly on my website, as well as Spotify, YouTube, Instagram, and Facebook, is amazing!

I have been working with the Teelaunch app for 1 1/2 years and would recommend it and the team of customer service. For POD I primarily use Teelaunch for the Metal Wall Art and the Laser Etched Cutting Boards. My customers RAVE about these two products! I create all of my own designs that are personalized, so every sign I create is different. Whenever there is a problem with a product (damage during delivery for example), the customer service is quick to respond and almost always resolves my issues fairly. You will never find a perfect service, with perfect products that always are without flaw - because people are involved and people can make mistakes. But Teelaunch has been great to work with and I find the team there to be kind, efficient, and willing to help at every turn. I've even needed to work out a bulk order and talked directly to the owner of Teelaunch to work out the details - which went flawlessly. There are hitches in every partnership - I wish the metal signs were packaged with more protection. But other than that, I have had a great working relationship with Teelaunch. Did I mention that I have hundreds of extremely happy customers that love the products that I get through Teelaunch? I use Teelaunch because of the unique print on demand products that I can sell through them - I recommend them for that AND because their customer service has been second to none for my business. Oh, and I really like the interface where I upload the designs. It is easy to use and SOOOO much better than some of the other POD services (and I use 5 others for a variety of products.) Each order is synced directly from my Shopify store and in the Teelaunch app I change the design to the personalized design. I can correct the shipping address there also. It's easy to use and never a problem to change out a design. When the order is fulfilled all of the tracking info seamlessly gets sent back to my Shopify store. Works like a charm! Highly recommend this app!

Teelaunch provides great customer service and numerous of products . Our recommended drop shipping company.

When utilizing a service like Teelaunch, there are important items to consider. Having an integrated app, a large catalog selection, and the manpower/facilities to fulfill & ship orders timely are the first things that are accessed. But one thing that most businesses overlook is how will the company respond to problems? It is inevitable that mistakes or systems issues will occur, packages will get lost or stolen, and sometimes the product itself will have an error. The key to making it through those rough spots is having a true partner in your business, that cares as much about your customers as you do. That's hard to find in the Print-On-Demand space, and I'm so happy that Chris (the owner) takes this aspect seriously at Teelaunch. I especially want to recognize Anthony, who has been my contact whenever I reach out to support. As a business owner, I want to know what's happening behind the scenes when there is a problem, because that arms me with facts/information to help my customers. A lot of providers will just give you bare minimum responses, without specific details, and that is not helpful at all. But Anthony will make sure that I know what really happened, and work with me on options to make it right (both for my business and for my customers)! He has even gone so far as to offer me a kind word when I was having a rough, stressful day to help me keep going. Thank you to Chris, Anthony, and the rest of the Teelaunch staff for offering products that the market wants, and for helping me to grow my family business. And most of all, thank you for being there with me to celebrate the wins, and resolve any issues/concerns when they arise. I'm glad to have you as a partner!

Had some issues, which they fixed. Thank you for the assistance on the matter. Very helpful when needed.

I've been using Teelaunch for 3 years. If you're looking for a top-notch product and unparalleled customer service, look no further. Not only are the quality of their products excellent, but the customer service experience is second to none. From design to delivery, the staff is quick to respond and very helpful whenever I encounter issues. The turnaround time is fast, and the pricing is competitive. I highly recommend Teelaunch to anybody who asks me how to make a store like mine because they're the best. Add this app if they have what you want and you won't look back.

Teelaunch is the best! I am using it and feel good about this app, Teelaunch has many good products for your choice!!!

Today is Feb. 21, 2022. I've made a sample order since Jan. 21, 2022 and my status hasn't changed from "In Production." If I ever get my sample or my order canceled, I'll update this review. Until then, let it be known that this is an app to avoid. UPDATE Feb. 22, 2022: They were swift to respond, and provided insight on my problem. It turns out the product was out of stock but was slated for a delayed delivery. They said I should've received an email about it about 17 days ago (from the time of their response), although I couldn't find that email. Nonetheless, they seem very courteous, so no complaints there. I opted to wait for the product, so I'll provide another update when that expected in-stock date comes around. I'm updating my 1 star review to 3 stars. UPDATE Feb. 25, 2022: I found the missing email. It turns out it was sent to a different email address from the address I was using for my review/complaint. That's forgivable since it was a technical/configuration oversight on my part. In hindsight, we should've verified the address where the email was sent to cause I incorrectly assumed the address I was using was the same one they sent their email to. This happens when Shopify uses one email for accounts, and can use a whole other automatic emails; And within each app, another email can be used all together. It might be easier to have a single location where we manage all emails, and where & how they'll be used... But that's conversation for the Shopify platform itself, not you guys. I'm changing my rating from 3 stars to 4 stars. UPDATE Mar. 15, 2022: I received my item yesterday (Mar.14), a little over a week sooner than I was expecting it. Let me tell you, the product pictures didn't do this thing justice. I wish I could post a photo here cause it's pretty awesome. Things go wrong in life, but how you recover says a lot. Great job guys! I'm changing my rating from 4 stars to 5 stars.

Teelaunch is our favorite POD service out there. Hands-off fulfillment. Lots of products to choose from and wonderful print quality, with the best pricing as well. Super helpful and responsive customer service. 10/10 highly recommend.

I've been working with Teelaunch for a couple years and they are by far the best print on demand company you'll find. They are constantly adding new products other companies don't offer and their customer service is top notch.

I've been with Teelaunch for many years and they have always gone above and beyond. The product selection is excellent and I've had very few complaints over the years from my customers. They love the products I source from Teelauch. Pricing is fair, and you can easily make a decent profit on most products. Should an issue arise, they have a team of top-notch customer support people who are quick to respond and are always helpful. You won't find a better POD company anywhere else. Teelaunch has been an integral part of the success of my business.

We use teelaunch to offer our customers seasonal designs and unique products so we can get quality product out, fast! No need to buy bulk and guess size breakdowns and wait for production time. The DTG is top quality and products are name-brand.

teelaunch is my go-to POD app! Wonderful customer service with fast response time and resolutions - but I hardly ever have to contact them because everything runs so smoothly! The closest thing to set-it-and-forget-it that's out there.

I've used teelaunch on over 50 stores for over 4 years now. It's always the first app I recommend of all of the POD apps out there. It's super easy to use, straightforward interface, great product selection, prices, and print quality - and super fast and helpful customer service! Unlike many other apps, with teelaunch we don't experience stock issues or shipping delays - which is HUGE!

Been using Teelaunch for a year now and have to say there service has been great. The response time is amazing, good products. Keep up the good work.

Teelaunch is ABSOLUTELY THE BEST U.S. based Print on demand company! I've been using them for years. Their customer service is amazing. They get back to you the same day (during business hours), and often right away. Their products are excellent quality. I personally like their District T-Shirts because they are soft and comfortable 4.3oz cotton, which is slightly lighter than the standard 5 oz cotton shirt (which the also have). Teelaunch also has glass cutting board and printed-tile jewelry boxes. They stay on top of their subcontractors and send emails to us artists to let us know if they expect any production or shipping delays. True, Teelaunch may not have the largest collection of products, but they have all the basic items like apparel and drink ware. Their production creation tool integrates very well with Shopify. Yes, you need to have your graphics in specific sizes, rather than one-size-fits all, but I personally like that type of control. INSTALL AND USE TEELAUNCH! They are definitely worth it.

After using many POD companies, I have to say Teelaunch is the best offering consistently high quality printing and products. Most orders ship out quickly, every so often a random order takes a lengthy amount of time to ship, but generally they are speedy, and I have been pleased overall. Their customer support is awesome! Hands down the best of all POD companies. They usually reply same day within minutes or hours. They are helpful and knowledgeable and are always quick to be accountable and resolve any issue. My only complaint about Teelaunch is they do not have enough products. I have to use other POD companies to have a well rounded line of products. If Teelaunch carried them all I wouldn't mess with the other POD companies and their inconsistent print quality and subpar customer service. Items I would like to see from Teelaunch in the future, wrap around print mugs, puzzles, full print cosmetic bags, and more clothing options

Teelaunch's offers high quality printed products that sustain their image quality. Their customer service is on top of their game and they are my "go-to" app within Shopify and beyond.

Teelaunch is better than Printful. Their customer service is excellent, I never had a problem with them. They respond very fast via email and even during this crazy covid 19, they deliver on time. Thank you, Teelaunch!

Super easy to use, you can get your store up in 10 minutes. Great selection of different products. A lot of USA made products as well.

I've worked with teelaunch for almost 2 years and the customer service has always been great. Every product or app issue I've had has been resolved. I would look into this app if you have print-on-demand needs.

We sincerely like this app as we do not feel like just another customer to them. They respond and do their best to help. You have to remember you are one of many e-commerce sites they have to support. Install the app and try it for yourself. Negative reviews can often be the result of many not understanding what they are doing much less following or reading up before they implement the app. Are they perfect? Is anyone? So far we have had a great experience especially in the stages of getting setup. I definitely would suggest. We use them to add to a business we already have here locally.

I have been using this app for about two years. Great selection of products. Any time there is an issue I need help with, their customer service has always been prompt to respond & extremely helpful. Kristy is absolutely amazing!

Awesome app! I've been using the Teelaunch app for awhile now and it's awesome. It's so easy to navigate and launch products quickly. They also offer some unique POD products that you won't find elsewhere. All orders are fulfilled in the US (not China!) so shipping to my US customers is super fast!

Great customer service and fast communication with sellers. They have a variety of products and keep adding new items. I love it about them.

I have been using Teelaunch ever since I set up my shop and had no issues. I recently had an issue with shipping and a order getting lost in shipping. This was during my busiest season (Thanksgiving and Christmas) and my customer was not happy at all. I contacted Teelaunch along the way and they did everything they could to make it right. I understand not everything can be fixed such as a lost package by USPS. They rectified the issue (on Christmas Eve mind you) and made it right. I really appreciate the customer service they have provided. I will continue to use them to fulfill my orders because of the customer service. Thank you!

TexasGalCorner Hi y'all, This was my 2nd Christmas season with Teelaunch and I have to say y'all did a FANTASTIC job. I did not have any delays or late orders or any other issues so far. Kudos to all of you Great performance Thank you and Merry Christmas Marion

My original review was from 2 years ago now (see below). I was pleased with them at the time (3 orders in) but now I am over the top thrilled with this company! I have used them for well over 2500 orders now and I can honestly say after using several other POD companies, Teelaunch is the best. I only wish they offered Larger Vinyl Stickers and Car Magnets. Other than that, I cannot say enough wonderful things about them. And Kristy in Customer Service is the Best! She deserves a 5 Star review of her own! My original review 2 years ago: 3 orders in and I am very pleased, so are my customers. First-order was for 12 vinyl stickers and my customer was thrilled with the quality and the turnaround time. The second order was for 12 mugs for an attorney. She was very pleased with the quality and turnaround time, as well. One mug's printing was a bit smeared looking, Teelaunch immediately reprinted and sent a replacement mug within one business day. My customer could not believe how quickly the replacement arrived. She told me that she was sure she would be waiting for an eternity. The 3rd order was for a mug and I was told by my customer that her gift recipient loved it. I would highly recommend Teelaunch. Easy to use app, wonderful quality and speedy service, not to mention their prices are fabulous. My one and only complaint is the s&h cost for multiple mugs. $74 is a bit outrageous for 24 mugs sent UPS Ground. I may have lost a sale due to this, but I am still hopeful.

They have amazing customer service and have always gotten my issues resolved in a speedy process! Great company

I am using Teelaunch as my primary POD app. So far all is good. Their support has helpful ( via email) when I have questions. The app, while a bit clunky, is fairly easy to use. I cannot comment yet on the quality of the products or speed of delivery, because I have not yet opened my store.

I have recently swapped over to TEELAUNCH and I must say although the way items are added is different than I am used to, the customer service is spot on, Kristy is AMAZING, she is like my own VA when I have a question, she is right back to me:) The quality of the pillows I have ordered and the delivery to customers has been great thus far, I look forward to trying new products with them soon.

Working with this app was great. Very easy to create items and they give you a template to work with! I would recommend this absolutely!

Teelaunch has been a great POD partner. They have lots of apparel to choose from (among other great items) & at a price you can work with. Customer service has always been on point! If you need a question answered Kristy will be there to help you along the way.

I’ve been in the POD space for about 6 years. Started on other platforms before there where a ton of integrations for Shopify and since then i’ve moved to creating Shopify stores. Finding a reputable POD partner was not easy. No need to say names but i’ve tested plenty of them and TeeLaunch quality exceeds the others and has great prices as well. I initially tested them out for Canvases and they blew the other POD I tested out of the water. The quality of print, vibrancy, and canvas material was on another level. After that I decided to test them for clothing and again was surprised at the high quality of print compared to the other POD i’ve used. To top it off they actually have a customer support team that responds extremely quick as well as on Saturday and Sundays. To me that type of support is extremely important and rare now a days. One thing they could work on though is shipping times (only a few other their products are on the slower side). Their in house items like tumblers i’ve seen ship same day which is insanely fast for a POD company…and i’m talking actual scans from USPS receiving the package the same day. Canvases and some others take a bit longer than I would like. Besides the shipping times for some items, TeeLaunch ticks 3 very important boxes for me: Quality, Support, and Price. Plus they are always adding new products, and their product line is very unique with items not regular found from other companies.

This is one of the best apps, with the greatest customer service. I appreciate the team and the hard work they do

After trying many other POD apps/companies, I'm circling back to Teelaunch. Products are always great quality and I can rely on my orders being filled correctly and quickly. Seller support is also very responsive.

I love the selection that relaunch has. I have yet to have an ordered fulfilled, but am excited about the products.

Started using Teelaunch to sell tumblers recently. Will be trying new products soon. So far the experience has been great. Super fast production times and really responsive customer service. Very happy so far.

Teelaunch has been great for my business. Hundreds of orders and zero issues. Their customer service is amazing as well. I'll admit it was scary handing this portion of my business over to another company, but they handle things like I would. Absolutely zero complaints. Keep up the good work.

I have been using Teelaunch exclusively for my shop for a little over two years now. While there are some bumps once in a while as is to be expected with any POD, they have always worked with me to resolve any issues I encounter. Out of over 1000 orders I have only ever had returns due to customers not expecting the small size of the small blankets (even with dimensions posted). I have since removed the size option and havent had any further issues. I have all 5 star reviews on my Etsy shop, which focuses largely on blankets, and a few pouches, tumblers, tapestries, wall art, and tees. The blankets are extremely high quality and everyone that has touched one or bought one from me has been extremely satisfied. I have done expensive custom pieces for coworkers with nothing but rave reviews. As I said before, during times where there have been hiccups, delays in shipment time or a customer request to change something they weren't fully comfortable with, Kristy and Dave have made sure to resolve the issues for me and respond in a timely fashion. They offer a unique variety of products as well which is awesome. I would say that overall they are an awesome company striving to grow and add new products to their offerings. I see active effort on their part in resolving issues as they arise in quality control and fulfillment times, and a true desire to put out high quality products and make sure customers are happy. As a small business owner new to this business model that would not be able to afford my own equipment and overhead to run such a shop, I am extremely grateful for this company and the possibilities it opens up for me. I have tried Printful as well but the profit margin is so small with their super high prices. Teelaunch makes sure to price so that you can actually make money on your sales. That is a huge plus. Just stay in close communication with your customers if there is an unforseen delay, I have had minimal issues in so doing during the hurricane and shift in production facilities that slowed down orders. I see negative feedback on here but honestly, fulfilling probably thousands of orders a day, there is bound to be an issue here and there for any company, it is all in how they handle the hiccups. They strive to show a pattern of improvement in every area to build a stronger and more useful service as time goes on. I also want to mention their designer Andy is awesome. He answers technical questions and offers helpful feedback even after business hours and literally edited a design for me when I was stuck on an expensive custom order and trying to figure out Photoshop. I cant number the amount of tedious questions he has happily answered as I was learning the ropes and building my shop and trust in the company. He is a another reason I truly love and appreciate this company. Give them a shot.

I've been working with teelaunch for a little over a year, and I've had an entirely positive experience. Here are some of the things that I appreciate about teelaunch: * awesome customer (seller) experience - customer service team responds within hours and provides helpful responses * products ship in a timely fashion 99% of the time * great product selection - and always expanding * many fulfillment partners for some types of products, including worldwide fulfillment for faster shipping to international customers - makes a huge difference for customer experience when receiving item in a shorter timeframe Honestly, after working with teelaunch for a year, I have nothing bad to say about them. I have been selling POD and working with other vendors for over two years, and teelaunch is one of my favorites. Easy to work with, reliable, good communication. Sure, there are things that happen from time to time. Maybe a specific fulfillment partner has a problem that delays some orders. But that's just how it goes no matter who I'm working with. And I find that teelaunch's customer service is a cut above, which helps tremendously. Honestly, I wish I could think of something to criticize about teelaunch because it might lend more credibility to this review. But the honest truth is, I have no complaints.

Truly love this app! Been with them for a year and it keeps getting better and better. Their products are always the cheapest and so far they have always been great quality. Their customer service is phenomenal.

The hiccups with the database has been a hassle. But, other than that, you guys are always on point. Love you guys.

I use this all the time for promo t-shirts for my hair care company - https://www.bigkizzyhair.com I LOVE IT! Great quality and even better prices.

I used this app to help make shirts for my store. The app is really easy to use, the product adds to the store with ease, and the prices are quite low for the quality of product you recieve. I've tried a few other POD services, and I always end up stocking my shop with Teelaunch products more so than any other supplier. It would be great if there was a simple way to add varients to a product already in my shop, or easily make edits to the graphics once in the shop, but being able to load a graphic to many types of tops all at once is amazing. Highly recomment

Excellent customer service thanks, Christoper! Looking forward to new features and products. Give them a try!

Best Fulfillment App ever Friendly support, Best Qualify, Quick Shipping Thanks Teelaunch very much

Perfect service! Prices are cheaper than competitors, at least for our products, and their customer service is always just a quick email away. They handle issues promptly and professionally. Sometimes they even took the hit when it wasn't their fault. I am very impressed with them and would recommend them to anyone starting a drop shipping business. -H

I've worked with teelauch for about a month. I had no issues. Creating products is pretty easy and their POD (Print on Demand) screening process is excellent. I'm very happy with the quality of their work. The quality of the products used and screen printing performed are top notch.

Great products and customer service. I love to work with them.

Excellent App and Service from Teelaunch. Awesome Prices! Great printing and product quality. Looking forward to doing much more continual business with them. Thanks Team!

I have been working with the Teelaunch team since Oct 2017 and I think I am qualified to give this 5 star review after that amount of time. We started with mugs and then did some apparel and bags. Everything has been great. The customer service has been excellent. Any issues have been quickly solved and to a higher standard than expected. My only complaint would be the expensive shipping to Australia on a lot of items killing the profit margins because we currently don't have a great exchange rate. So I would like to add more products but can't right now. That's not really their fault, it is what it is. I have dabbled with other suppliers and while you might save a dollar or two somewhere else, it's not worth the headaches if you have a problem. Highly recommend the teelaunch app and team.

Excellent app, quick interface would highly recommend.

New Wine Tumblers are amazing!!!

Easy to install have not yet used... so we will see

I was having some issues loading an image and reached out to customer service.,,,I was extremely frustrated. I was contacted by the CEO directly and got my issue resolved pronto. Response time was fast and the info was spot on. He was very understanding and most of all very helpful. They believe in customer service and backed it up 100%. I highly recommend.

Awesome app, super easy to use and implement. Love it!

Spoke to the creator of this app over LinkedIn awhile back. Really nice guy as he reached out to me because I also have an app on Shopify. Having talked to him, I thought I would install his app and check it out. I must say, it is a great design and is very easy to use. There is a wide selection of customizable products available... and it is very easy to add your designs to those products. If you are newer to Shopify, and want customizable products, I would recommend this app because of the quality and the ease of use.

Works great! Thanks! Easy way to set up a shop and sell some tees.

great app love it made adding clothes to my shop so easy

an amazing app for anyone looking to make clothes

Very easy to use and look forward to more interaction.

It's Marvelous! Estoy encantada con esta app, justo lo que necesitaba para mi negocio!! Muchisimas gracias por su trabajo!!

This is my first business and the app is useful, easy to use!!

This was easy to install and only had a few issues trying to place a custom order, but I figured it out! So far, all has gone well and the quality seems just right. I wish they had zippered hoodies and baseball tees!

Exactly what we're looking for.

This is what an app / service should be. Awesome UX, great customer service, and brilliant business model.

I've been enjoying this app in a BIG WAY. The interface is easy, well-designed, and fun to use! Customer service responded within a day, and answered my question in full. The product offerings are better than all the other on-demand print production apps that I've seen, with competitive prices. Just made my first order, so I'll find out about quality when it arrives, but so far I'm a huge fan and look forward to making more things! Highly recommend.

The ease of use of their system is great. I haven't had a print order fulfilled by them yet but making the products has been very easy compared to other companies.

Great products and tells me the shipping costs!

This is must in every shopify store I just hope thet will add more colors to the shirts and hopefuly more prodcuts (will be nice also ship to outside the USA)

Great App! Very user friendly and has many variety of products to promote!

One of the best on shopify regarding shirts

Great company, fantastic integration!

Nothing but good things to say about you guys and your commitment to service.

quality of shirts isn't the best but good enough and you cant beat the price. they leave enough room for you to actually make a profit. they're customer service is also very good.

Teelaunch has been a valuable partner in my business for several years. Print quality is excellent for DTG printing and the quality District Made shirts are loved by my customers for their softness and fit. Mugs and phone cases are relatively new to the app and the print quality is superb! Looking forward to the new products they will be adding to the app. Using the app is easy and takes the worry out of fulfilling orders. The majority of my orders are filled quickly, typically within 3-5 business days and sometimes quicker. Add a few days during the busy holiday season. Customer service is very responsive and provide personal care. Misprints happen once in a while, as they do with any fulfillment company I've worked with, but Teelaunch is always quick to provide a replacement and fix the issue. Nobody can beat their prices allowing me to provide quality products at a fair price to my customers. I feel valued as a Teelaunch client. It's evident by their responsiveness to my needs that my business is important to them!

I've been using Teelaunch for a few years now. I've seen them grow their company/service, so here's a review from a customer who has been with them awhile: Customer Service: I can say that although occasionally there are some hiccups, I've never had a problem that couldn't be solved. Their customer support is amazingly responsive, and any issue I've ever had has been resolved. They've actually gone way out of their way to help me with several things. Print Quality: I've seen a lot of other DTG printing (I actually used to work for a company prepping files for DTG) and Teelaunch's print quality is absolutely some of the best. The colors are bright (for DTG) and the level of small details that can be seen is above average. Of course, occasionally, I've run into a misprint (fuzzy edges, crooked design, low ink, etc). But, it doesn't happen very often and they've fixed the problem every time. Pricing/Shirt Quality: As far as I know, no one has pricing that's comparable to what Teelaunch offers. The tees they print on feel very high end. They're all made with ringspun cotton, have a fashion fit, and aren't the basic "value" styles that you usually get for such a low price. Honestly, the price and quality of the brand of t-shirts they use is probably the best selling point. Turnaround Time: I'd say 99% of the time, my orders have been shipped out within 5 business days (which is fantastic). Sometimes the turnaround time is only a day or two. The average time I've experienced is probably 3 business days, when everything is running smoothly. Obviously, it takes longer during the holidays, though. All around, I'm a happy Teelaunch customer. :)