Preorder Now Presale Timesact
by Kairock Partners SRL · launched
View in Shopify App Store ↗Reviews (2089)
Some of the features are a bit confusing, but the support staff has been great to help me figure out what needs fixing. I use the Pre-order for Thanksgiving Turkeys that I raise and can have customers put either a fixed amount, or a percentage deposit. It has worked well, and when it doesn't, the support has been quick and effective.
It can be a bit confusing for certain things, but Customer Service is top notch and quick. Customer service gets a 5+ Star!! Love the Pre-order options!!
Timesact support was really efficient and helpful :) Have not really tried Timesact yet but all looks promising
A bit of set-up and forethought is needed to get the most out of it but running well so far. I'm looking froward to having customers know the updates automatically.
Easy to set up and the support folks are great. Only 4 stars because it requires inventory to be tracked per-variant, which isn't quite a perfect fit for my business model. But the features are spot-on otherwise.
Works really well, really supportive team to help to set things up all the way. Would highly recommend.
Does the job though and relatively easy to use, but would love more formatting options. Excellent and prompt customer service.
Really great app with all neccessary functions for pre-orders and waitlist, we use it for the last 5 months and are really happy with it + best support, always fixes issues within minutes + badges/buttons can be customized + extra pricing model for charities - only 1 language can be displayed on product page and for notifications - pre-order buttons on product page load with delay - no separately generated list of pre-ordered products available
I found the app settings confusing, despite app reviews saying this was for beginners. The customer service, on the other hand, was A++. I got help right away. I asked a question on Thursday night (by email) and someone responded to me right away. I couldn't reply until the next morning and, again, someone was there to help me. My problem was resolved quickly (and accurately) by early Friday morning. This was great!
The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful. Reach out to the team when doing tests as they can better assist you with test orders using their app.
The Support Team is great! They were able to fix our concern asap!
日本語で問い合わせできないのがネックだが、翻訳しながら問い合わせしたところ不具合にすぐ対応していただいた。
Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs! Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!) Lets see if it drags in the customers now! ;-)
Suite à un souci de lien sur le bouton de précommande, nous avons dû contacter le support. Celui-ci a répondu en moins de 5 minutes et, grâce à leur assistance, le problème était réglé en à peine 10 minutes. Trop peu d'applications peuvent se vanter d'avoir un aussi bon support. Merci encore à Preorder Notify Me Pre-Order T pour leur efficacité.
So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!
While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful. As far as low-cost solutions go, I'd say this is a great place to start.
First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.
I used this app to set up a preorder facility on our shopify site, it was easy to install and easy to navigate. I had to get customer support help with adding the preorder badge on the product image. The customer support by email was very efficient and got my problem sorted straight away. I couldn't understand how to use the live chat feature, that didn't work for me but emailing customer support did .