Wishlist Hero
by Revamp · launched
View in Shopify App Store ↗Reviews (413)
Exceptional Support & Flawless Implementation! Wishlist Hero is an outstanding app, but their support team makes it truly premium. Yomna assisted us with custom theme changes and was exceptionally kind, professional, and quick to deliver. Communication was prompt, precise, and handled with great attention to detail. It’s reassuring to work with a team that is both technical and deeply committed to merchant success. Highly recommended!
We raised our customisation requests on 26 August. We followed up repeatedly on 1, 2, 4 and 9 September, and today is 18 September — still no proper resolution or actionable update. We clearly explained multiple times that we are not developers and asked for either the exact code + placement or for the team to implement the changes on our store. Instead, we kept receiving generic responses like “we’re checking” and “we’ll get back to you ASAP.” It has now been over three weeks of chasing the same basic requests. If something isn't possible, simply say so. But leaving customers waiting for weeks without an actual update is extremely frustrating and unacceptable. Very disappointing customer support experience.
Developer reply ·
You're right, and we're sorry. You told us clearly that you're not developers and asked us to either give you exact code and placement or make the changes for you. We did neither. Three weeks of "we're checking" is not a real answer, and repeatedly following up should never have been your job. We've reached out to you directly. Our team is ready to go into the store and implement the layout, typography, padding and header changes ourselves, not hand you documentation and hope for the best. We've also changed how we handle customisation requests so they can't sit in limbo like this again: if something isn't possible, you'll hear that plainly instead of waiting.
Yomna from the support team was quick and genuinely helpful. We needed the wishlist icon working on our collection pages and she got it live on our theme, then followed up to confirm it was working. The app itself does what we need - guest wishlists with no login required, a separate wishlist page rather than a popup, and it was easy to match to our theme's styling. Good support experience.
Yomna hat uns super, schnell und perfekt geholfen. Jedes Mal, wenn ich mich an Revamp wegen Wishlist Hero wende, weil ich z.B. etwas geändert haben möchte, geht es sehr schnell, total unkompliziert und einwandfrei. Ich bin echt sehr begeistert, dass Ihr so tolle Arbeit leistet! Liebe Grüße Rudolf vom Fadenkreuz Bobbel Team
I had an issue where the script was loading 5 times, but they worked with me and resolved the issue. Thanks for the support Hi JPRO Supplies, We're sorry we let you down — especially after 5 years together. This shouldn't have happened, and it's on us that your messages went unanswered. We've since reviewed our support process end-to-end and made changes to make sure this doesn't happen again. Separately, we've identified the cause of the duplicate script loading on your store and can fix it immediately, with zero downtime on your end. We've reached out to your account email with a direct line to our senior engineering team. Whether you decide to stay or complete your migration, we'll make sure your store's code is left clean and optimized. — The Wishlist Hero Team
Just started using the app, but the setup experience has been excellent so far. Yomna was incredibly helpful, responsive, and quick to assist with the customizations I needed for my theme. She made the whole process smooth and was a pleasure to work with. Looking forward to using the app. Thank you, Yomna!
Recomendo. App intuitiva e fácil de configurar. Para uma fase inicial a versão gratuita é mais do que suficiente. Apenas existe um pequeno inconveniente, por vezes o botão desaparece nas páginas de coleção e é necessário reinstalar.
Excellent app and outstanding customer support! Special thanks to Yomana for her quick responses and instant assistance with every customization I needed. She went above and beyond to help. Thank you, Yomana! Highly recommended!
App no longer works and just gives a redirect link. Have yet for it to be fixed. Not sure what is going on with it but I have 0 access in admin to see data from customers. We're sorry for the delay — your message was unfortunately caught in our spam filter, so it didn't reach our support team right away. That's on us, and we've since adjusted our spam filters to prevent this from happening again. We reached out to you directly by email earlier to get this resolved as quickly as possible. The redirect you saw isn't a sign of a broader issue — it's tied to a configuration setting specific to your store, which our team can adjust directly. We're not seeing this affect other merchants. We know losing access to your customer data, even temporarily, is a serious concern, and we're treating it that way. Please check your inbox (and spam folder) so we can get this fully resolved — we'll follow up here once it's confirmed working on your end.
Great app and very helpful support team. The app works well for adding wishlist functionality to a Shopify store, and the support team was responsive and helped with custom adjustments. Special thanks to Yomna for her patience, clear communication, and assistance with the header icon placement and styling. Very good experience overall.
Very versatile and easy to use. Great value app that does everything required of it.
I'm supposed to pay $25 for them to replace the heart icon with another one, which takes 2 minutes. I think that's absolutely outrageous. Ich soll $25 bezahlen, dafür das sie das Heart Icon durch ein anderes ersetzten was ein Aufwand von 2min ist, finde das eine absolute Frechheit.
Super Kundenservice. Yomna hat uns bei der Einrichtung schnell geholfen, sodass die App genau so funktioniert, wie wir uns das vorstellen. Wir empfehlen sie definitiv.
Excellent support and very fast response. Yomna was extremely helpful and assisted us with custom header menu modifications for our Shopify store. Everything was implemented professionally and communication was smooth throughout the process. Highly recommended app with outstanding customer service.
I had a great experience with the Wishlist Hero support team! A special thank you to Yomna from Customer Success — she resolved my issue quickly and professionally. After a theme update, my wishlist icon and button were no longer displaying correctly, but she fixed everything perfectly in no time. Everything is now working exactly as it should again. I truly appreciate the fast and efficient support. Highly recommended!
Not being able to add the wishllist link to the user profile or menu is a real problem.
Sehr zufrieden, viele Einstellungsmöglichkeiten und sollte was nicht genau nach Wunsch passen nimmt Revamp schnell kostenlos Änderungen vor. Yomna aus dem Support hat uns schnell geholfen, vielen Dank dafür!
L'application est top. Yomna a été incroyable pour m'aider à tous configurer
Really fast and helpful my wishlist icon works as it should thank you !
Excellent experience with this app - so much better than other wishlists which I tried. This one more or less worked straight away. Had some excellent help from Yomna in their support team (on a Sunday!) who advised on some CSS customisation and also helped in the positioning of the wishlist heart on my collection pages.
Goede app, doet wat die moet doen en het is je geld meer dan waard
We needed a few adjustment to make the Wishlist Hero app to work in our store. Yomna was very helpful to make this work for us. It works and looks very good now! Thank you!
my experience is really nice and thank you to the entire team.
Très bien application qui répond aux besoins de créer une liste de souhait (espace favoris) Service client agréable, réactif et efficace.
Very good wishlist and it integrates perfectly with our 'prestige' theme. Only downside is that we need to contact the helpdesk every time when we upgrade the theme to add the icon in our header. Nevertheless after contact with Yomna of the helpdesk, it was fixed within the hour, like always. Great service!
Developer reply ·
Babù Antwerp, Thank you for your kind words. Also thanks so much for sharing your experience with us and community. 😊
This app is very bad i am try to add collection code for 3 day but its code is not runing his support team is not help me
Sameh provided exceptional service. Especially during a holiday period. He took care of me.
I received amazing support while setting up the Wishlist app on my website. The team was incredibly quick, helpful and professional throughout the whole process. Everything was solved fast and smoothly, and the app now works perfectly. I’m very happy with both the app and the customer service, highly recommend!
Easy to use and good customer service. They were able to assist efficiently when we encountered issues with the app.
Yomna was of great help, the best customerservice ive expierienced to today
Great suppport from Yomna. We requested the Whishlist Icon to appear in the header near account and cart icons and he did it very fast. I totally recommend the app . Thanks alot again for your help Yomna!
Danke für die tolle Unterstützung beim Merkzettel! Funktioniert super.
I had a great experience with Wishlist Hero support! Yomna was super kind and very quick to respond. She helped me solve my issue right away,really professional and friendly service. Highly recommend!
AMAZING!!!! the team is very engaged in contributing
The app itself offers a very lost cost and the support is amazing. Yomna understands the problems and resolves it quickly. The other supporting staff is also amazing. Thanks!
Yomna is Amazing support for me i have many request and they do it all of my request Thank you !
Yomna è davvero bravissima ha sempre risolto correttamente alcuni problemi relativi al colore e al pulsante. Grazie yomna!
Developer reply ·
Le Petit Florilège, Thank you for your kind words. Also thanks so much for sharing your experience with us and community. 😊
Initially, we encountered a widget issue, and the support from Yomna was quick and helpful. Based on that experience, we were asked to leave a review — which we did in good faith. However, shortly after, another issue occurred, and we’ve reached out multiple times with no response whatsoever. It’s incredibly disappointing to see that after receiving a positive review, the support has completely disappeared. This shows a serious lack of commitment to long-term customer care. If support is only available in exchange for good reviews, that’s not trustworthy service. Very disappointed.
Team addresses concerns immediately. Thank you to Sameh for resolving the issues.
基本設定自体、かなり簡単でした。 微調整に関しても、クイックにサポートしてもらうことができ、大変満足度の高いアプリです。 サポート担当はYomna様です。
No complaints, and the configuration is very easy. Thanks!
We love how you can customize the look and feel of the icons and the overall layout pretty easily (especially if you have dev skills). We've had two small issues, and their support was super quick. Thanks Yomna for the product card customizations!!
Hi Yomna, Thank you so much for your help — I’ve checked the Copy of Pipeline + Wishlist Hero theme and it looks good now. I really appreciate your support! Best regards, Mehrdad Esmaili Zoostar.se
Wishlist Hero has been a great addition to our store. It's easy to set up, works smoothly. Support is also quick and helpful. Definitely recommend it!
