← Merchants

JPRO Supplies

United States

Reviews (5)

★★★★★
Shopify

Works as expected. Fast support helped me quickly resolve issues which I really appreciate.

on Shipping calculator: ShipMagic · About 1 year using the app
★★★★★
Shopify

I had an issue where the script was loading 5 times, but they worked with me and resolved the issue. Thanks for the support Hi JPRO Supplies, We're sorry we let you down — especially after 5 years together. This shouldn't have happened, and it's on us that your messages went unanswered. We've since reviewed our support process end-to-end and made changes to make sure this doesn't happen again. Separately, we've identified the cause of the duplicate script loading on your store and can fix it immediately, with zero downtime on your end. We've reached out to your account email with a direct line to our senior engineering team. Whether you decide to stay or complete your migration, we'll make sure your store's code is left clean and optimized. — The Wishlist Hero Team

on Wishlist Hero · Almost 5 years using the app
★★★★★
Shopify

This team offers great support. We had a few issues which needed custom integration into our theme and they've been helpful throughout the entire process to get it working. It takes some back and forth due to the time zone difference, but they've made the Net Terms and Tax calculation work on wholesale orders that I haven't found on other apps. Thanks

Developer reply ·

Thank you very much for your thoughtful feedback. We are glad to hear that our team could support you through the custom theme integration and help resolve the issues along the way. It is great to know that the Net Terms and tax calculation for wholesale orders are working smoothly and adding value to your business. If you have any further questions or need additional support, please do not hesitate to contact us. We are always happy to help!

on BSS B2B Wholesale Pricing · 3 months using the app
★★★★★
Shopify

This is a great app with great support. We initially used their Net30 features and then added more features as the client requested. Their minimum order feature works well. Their support is very responsive. Highly recommend. Thanks!

Developer reply ·

Thank you so much for this review!! - Emily, Support Lead

on B2B Wholesale Hub · 6 months using the app
★★★★★
Shopify

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.

on QuickBooks Online · 3 months using the app