Vitayes Official Store - Deutschland
Germany
Reviews (11)
Exceptional service and speed.
Developer reply ·
Thank you for your kind review! I’m glad I could help you with the changes 😊 Best wishes for your business and future growth. Momna Technical Support Specialist
Very fast and high quality customer service.
Perfect service. Thanks to Eligijus for helping me out solve a problem in minutes
very good customer service.
Developer reply ·
Danke! 😊 Happy to hear you had a good support experience.
This is the worst app I’ve ever installed on Shopify. They don’t even provide an online cancellation button — I had to email them just to request canceling my subscription. Their reply? I’m locked in for 18 months and can only cancel after that. I ended up paying a fortune just to get out. This feels like a scam. Avoid at all costs! Do not use it.
Developer reply ·
Dear Customer, Thank you for your feedback — we’re truly sorry to hear about your experience. Please note that a simple email is all that’s needed to request a cancellation, and we’re always happy to assist. Our team is committed to helping you get the most out of your app until the end of your membership, and we’d love to support you in making the best use of its features. We warmly invite you to reach out to our customer service team anytime — we’re here to help! Kind regards, Your Trusted Shops Team
Great app and a great team behind it. They are very responsive 24/7 available and solving all problems quickly.
