Floena
Slovenia
Reviews (5)
This app does exactly what I needed without making things complicated. The setup is straightforward and I like that I can customize the notify button, popup form, and email design!
Very dissapointed, as soon as I purchased, I received bunch of errors, and very generic AI posts especially videos, it's not convincing at all. DO NOT RECOMMEND, PRICE / PERFORMANCE RATION IT'S LOW.
Developer reply ·
Hello Floena, We’re really sorry to hear about your experience. We’d genuinely like to help you get the most out of the platform and address any concerns—whether it’s about the free trial, features, or usability. If you’re open to it, please reach out to us at hello@predis.ai, and our team will personally guide you step by step.
This app has the best support in the world. I have never experienced anything simmilar like that. 5/5. Zeus this time this goes to you :)
Developer reply ·
Wow - thank you! 💙 Zeus will love this shout-out. So glad we could help!
Really dissapointed, we are trying to setup and make test, but everything is buggy, and the customer support has zero knowledge how to support un, really unhappy with the experience.
Developer reply ·
Thank you for taking the time to share your experience. We’re sorry to hear that your initial setup felt frustrating and that the experience did not meet your expectations. We understand how discouraging it can be when testing does not behave as expected, especially during early setup. In some cases, issues can arise from how certain Shopify features or third party apps interact with automations, which can make things feel buggy even though the core platform is working as intended. Our team aims to identify these edge cases and guide customers toward a stable setup. We appreciate you raising concerns about the support experience as well. Providing clear and knowledgeable guidance is important to us, and your feedback helps us improve how we support customers during more complex setups. While this setup may not have been the right fit for your specific use case, we’re grateful that you gave Omnisend a try and shared your perspective. If you ever revisit us in the future or need clarification on anything discussed, we’re one message away.
