bananaindustries
United Kingdom
Reviews (4)
Absolutely outstanding service from Siddhartha Raj! He sorted my spectacular lack of knowledge out at lightning speed and had us back up and working again before I’d even finished questioning my life choices. If technical wizardry were an Olympic sport, he’d be taking home gold. Massive thanks — you’ve officially restored both our system and my confidence.
Complete Rip OFF for £60 a month, DO NOT USE ! They don't actually have a Technical Team, just some customer service agents that drag things out and don't resolve anything I been on the chat and waiting for the customer service team for 3 days now. Basic issues like not connecting to ebay, or sync listings across,. Kept being told from their end its all fine maybe ask ebay? } Just a joke, only 22 out of 747 products we listed. Out of the 22 none were available to buy as they were 0 stock! Clearly no large data sync. This is my experience , I would seriously avoid! Look at your other options, they provide so much more some for even 1/3 of the price. Others with same price hare proper companies
On paper and in theory it is an excellent app, but that wasn't the case for us! Simply full of glitches and bugs, not what you want for the price. The app interjects its own cart instead of the shopify native cart, this is a huge fail! It compromises the experience for customers to checkout in a negative way. Definitely not designed for mobile phones, extremely clustered and slow loading. We had lots of customer contact us as they were confused of what's in their cart Customer service is a hit and miss, considering how much time you will be on the chat trying to sort out issue, I would stay away from this app if you are planning on using it on a full scale online business.
Developer reply ·
Thank you for your review. We are sorry to hear that you didn't have a positive experience with the app recently. We just emailed you to see how we can help you get the app to work according to your needs. Looking forward to talking with you PickyStory team