← Merchants

Platima Tinkers Shop

Australia

Reviews (6)

★★★★★
Shopify

This app can do more than what we are using it for, but as far as allowing pre-orders and back-orders go, it works a treat. You can setup templates or defaults for a lot of functionality, and it works out the box with most themes almost perfectly. For any instances where a customised theme meant some things were slightly amiss, support was more than happy to ehlp! Keep up the great work team!

on Preorder Now Presale Timesact · 3 months using the app
★★★★★
Shopify

This has to be the nicest and simplest app for Australia Post shipping labels, and 'just works'. At first I had a few minor queries with layouts on high-DPI screens, and some features that I found were lacking, but the support team was great and advised when/how some concerns would be addressed, whilst also fixing others on the spot. Great work team, and thank you kindly!

Developer reply ·

Thanks for the review!

on EZLabel: Australia Post Ship · About 2 months using the app
★★★★★
Shopify

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications. Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

Developer reply ·

Thank you so much for taking the time to leave a review :) I'm glad that the reports in our app have been helpful to your business, we hope you recover lots of sales with Stoq. Best of luck! -Anaam / Merchant Success Lead

on Preorder, Back In Stock ‑ STOQ · 7 months using the app
★★★★★
Shopify

This app is absolutely worth the price, and works really well! Whilst having not liaised wit their support team at all, so I cannot comment on that, I think not having to do so adds credibility to how simple this is to use.

on Upsell App by Essentialwolf · 6 months using the app
★★★★★
Shopify

App had piles of bugs Tried to work with the developer to fix it, but they persisted. Developer was adamant they would fix it, and communicated well. Asked my previous negative review to be removed. Removed the review, reinstalled the app so they could fix the bugs, but then I did not hear back. Not only does it still not work, I've now been billed for it. Immediately uninstalled and won't be coming back. Feels like a really dodgy bait and switch.

on Lionz ‑ eBay Sync & Importer · About 1 month using the app
★★★★★
Shopify

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

Developer reply ·

Dear Platima Tinkers Shop Team, We apologize for any inconvenience this may have caused. Please note that Shopify manages billing and payments for the app, including the free trial period. Charges are automatically applied immediately after the 15-day trial period ends. Upon reviewing your case, we found that the app was first installed on your store on November 12th, 2023, and uninstalled on January 22nd, 2024, which was after the free trial period had expired. When you reinstalled the app on July 3rd, 2024, the free trial had already ended, resulting in the charges incurred. We hope this clarifies the situation. We have also processed a refund for your most recent transaction to ensure your satisfaction. Our intention in reaching out via email and call was to assist you in setting up the app and streamlining your shipping process. We respect your preference for email communication and will ensure that all future communication with you is conducted via email. We hope you'll give our app another try, and please don't hesitate to reach out if you encounter any issues—we're here to help you set it up successfully. Regards, Australia Post Rates & Labels App Team

on PluginHive Australia Post Ship · 2 months using the app