The Better Cat

Thanks Rahul, very helpful!

One of the worst fulfilment providers out there. Constantly losing things, not keeping us in the loop with issues that might impact delivery times. Just today they completely refused to restock the latest shipment of a product that we've already been fulfilling with them. Our customers already paid for early access of this product so now we're just getting hate. If you truly want a world class customer experience - that you WILL need to build a loved brand, look for anyone else.

keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.

Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.

There's really bad publishers and advertisers on this platform that buy you very low quality traffic randomly which affects all your advertising. They give you absolute no control to turn campaigns on and off. Their tool gives almost no transparency into evaluating the customer journey. The phone numbers that their representatives have on their signature NEVER work. If you integrate this, make sure you have a full team constantly overlooking and analysing their data. They cannot be your first affiliate marketing network. Hello! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our platform did not meet your expectations, particularly regarding control over campaigns and communication with the partner management team. We'd like to clarify that the Daisycon Shopify app is specifically designed to help measure and validate transactions, and provides seamless integration with your Shopify store. It seems that your feedback is more related to your overall experience with the Daisycon affiliate network rather than the functionality of the app itself. If you have any specific suggestions or concerns about the app, we'd be happy to hear them and work on improvements. We would appreciate it if you could update your review to reflect this. In terms of campaign control, we're always here to help you optimise your campaigns. We understand that our team promptly addressed your concerns via email and implemented an optimization on the link structure to help identify the source of the issue. We're committed to ensuring our tools and support meet your needs, and we'll continue to work to improve transparency and control within our platform. We also apologise for any difficulties you may have experienced when trying to reach us by phone. We're currently investigating this issue to ensure that our communication channels are reliable. Thank you again for your feedback. We value your feedback as it helps us to improve our services. Kind regards, Daisycon Support Team

Ever since we moved to the new checkout experience and had to move from scripts to pixels, it never works properly. The pixel under 'customer events' just keeps getting disconnected even though in the app everything says that its connected properly. No response from support yet.

We have experienced some major bugs in the beginning that have been fixed in a fast manner unfortunately only after an escalation. For any following minor inquiry the customer support was reactive and helpful. That being said GoAffPro is great bang for the buck, not 100% intuitive but once set up correctly the value is definitely given.

I have never experienced as effective, quick and solution focused customer service with any other shopify app. Just integrate the app - they'll help you figure out how to make the best of it