20TwentyStore
United Kingdom
Reviews (8)
Works well, lots of useful information and the support is excellent. There's a lot you can do to customise the banner without it being confusing. It's worth paying a few quid a month for to get the extra peace of mind from having check ups when you make changes to your site. I've got quite a bit of experience in dealing with privacy and compliance and this app makes it as simple and easy as possible. I've installed it on a few sites.
Developer reply ·
Thank you so much for your thoughtful review! We’re really glad to hear you’re finding the app useful and easy to work with, especially from someone with experience in privacy and compliance. It’s great to know the banner customization and ongoing check-ups are giving you extra peace of mind. We truly appreciate your continued support and trust across your sites!
We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.
Developer reply ·
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need. The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried. Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting. In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.
Developer reply ·
Thanks for the kind words!🩷🩷🩷 Our app's customization and support make syncing a breeze. 😄 We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. 💡👏
Great app, has all the features we need, plus a load more at a fair price with excellent support. Doesn't do anything weird to page loads like some others. Recommended.
There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022 Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.
Brilliant app, it's only dropped a star because I can't bulk de-activate pre-orders, and a whole star feels harsh, I'd give 4.5 stars if I could. This is the third pre-order app I've tried, and it's by far the best. This app has two main advantages over others I've tried: the button loads immediately, and the app isn't affecting page load speeds. One of the other apps I tried loaded a script that was a bit slow, so it was possible for customers not to be shown the "Pre-Order" version of the button. Another app I tried added full seconds to page load speeds. This app has none of these problems. On top of that, this app is the easiest to use, it's really intuitive. I emailed the developer a question about how it worked and got an excellent answer right away, too.
I've tried a few pre-order apps and this is the best one so far. It loads pretty quickly, I had a problem with another being so slow that the customer didn't always see it. I haven't noticed much of a hit on page load speed- on other app I tried added a second to page load! The admin is really well-thought-out and easy to use, again something we had problems with before on another app. One of the developers, Adil, helped me with some liquid code in my confirmation emails that shows "Pre Order" on the product the customer pre-ordered. The instructions and code were clear and it couldn't have been easier. I really like the ability to export with csv files, change the tool tips (I add the ETA of the pre-ordered product in there), then import the file to update the pre-orders on a variant level.