Heirloom Roses
United States
Reviews (5)
Great app with great support!
Developer reply ·
Thank you! We're happy to hear that your experience with Intuitive Shipping has been such a positive one. Please feel free to contact our support team should the need arise. We're here to help! Best regards, Ron Anderson Customer Experience Manager
We're incredibly disappointed with this app. We had a much longer than necessary migration process from our old Wishlist app, the app crashes consistently for lengthy periods, and support will not help you if they can't replicate the issue.
Developer reply ·
Thank you for your feedback. We understand your frustration regarding the data migration and app issue. Data Migration: The initial migration file provided did not include your full history. Once we were notified and an updated file was provided, we processed the updated file within a few hours to ensure all your data was imported. App Issue: We appreciate your patience as we worked to identify the app issue. Unfortunately, without a specific example, it was difficult for our team to replicate and resolve the problem. Thankfully, with your recording, we were able to quickly fix the issue for all affected customers. We value your business and strive to provide exceptional service. We apologize for any inconvenience caused and hope you'll give us another chance.
This app has been a great find to provide our customers with another method for tracking their orders through self-service. The support team is responsive and solves questions quickly. Thank you for your kind words! We’re glad the app helps your customers track their orders easily, and it’s great to know our support team has been helpful 🤝.
Globo's Smart Product Filter & Search was a perfect fit for this store, and not complicated to install and configure for our theme. Their support is always available and responds within a few hours usually during the business day. Definitely recommend this if you don't have the need for AI powering your search.
This app has worked perfectly, it has all the layers of control needed to allow customers to schedule their delivery date based on multiple rules and configurations. The best part is it works at the checkout level and not just the cart level like most apps in the marketplace. On top of all the great features, the team at BirdChime has been one of the best in terms of support and adding new features. We needed several customizations and we completed some complex requirements in only a few weeks' time. Absolutely recommend this app and team!
