Alexa's Gifts
United States
Reviews (8)
ShineOn's customer service is top-notch.
The app is very useful in highlighting things to customers. And their support is very responsive. I recommend them highly. Update in 2024 - They're quite responsive. I had an issue and they fixed it right away. The integration code had gone missing. It must've been something I did when I duped a theme. But they fixed it quickly. Thanks! WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
ReConvert folks have been very patient with me as they explain the limitations of Shopify. Basically, if your customer pays in one currency but your default store currency is something else, Shopify has a limitation and won't trigger the post-purchase funnels. But ReConvert themselves have been very responsive and patient in explaining these limitations. I recommend their support.
Developer reply ·
Thank you for your great review🙏 Wish you many sales😎
Great support! They concierge installed their software. Later, when I needed a changes they did that for me. Would recommend them highly. This is an update - they continue to be available whenever I need them. They helped me out today promptly. Thanks Judge.me team!
This is a second review. I had trouble with multiple languages on the same site. They spent quite a bit of time to debug the issue. Their support is top-class.
Great customer service! I had trouble with the app loading on my site. Their chat agent took some time to investigate the issue, and fixed it. I appreciate that very much. Thank you!
Developer reply ·
We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Great app with a number of good features. The replay feature helps you correct issues with your website. Their support is great and responsive. The sun never sets on the Vitals empire. They're always available around the clock.
I've just installed the app. The Conversions API (CAPI) events show up reliably from the server. I also receive browser events. I can also add multiple pixels though on the basic plan only 1 pixel gets to receive CAPI events. Their support is responsive. You can assign pixels by product tags and not all tags were visible in their dashboard. They fixed it. So all in all a good experience so far. Thanks Omega!
Developer reply ·
Hi Alexa's Gifts, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team