← Merchants

NutriVita

United States

Reviews (7)

★★★★★
Shopify

Installed tidio for the second time. Its much easier to use now. First time it was 5 years ago. I need help to add products on AI but the name of the products are in portuguese, so im not sure if tido AI can answer questions in portuguese about the products I have on shopify.

Developer reply ·

I'm so sorry to hear about it. Please let us look at it again with our team. We will reach out to you via email shortly with a clear action plan to fix this. My sincere apologies - Olek - Head of Customer Service.

on Tidio: AI Chatbot & Live Chat · About 1 year using the app
★★★★★
Shopify

Usamos o Avada em nossa loja virtual desde 2023 e ele se tornou indispensável para mim. É extremamente fácil de usar e o suporte ao cliente é um dos melhores que já vi: rápidos, atenciosos e eficientes. Adoro que o app está sempre sendo atualizado com novas funcionalidades. Comecei a usar a função de IA nos produtos para gerar meta descrições, entre outros... economiza um tempo precioso. Não fico sem este app! Thank you Avada!

on Avada AI SEO Image Optimizer · About 4 years using the app
★★★★★
Shopify

I had used this app for almost 2 years. Everything seems working fine until i noticed that i had product expired that i was not able to delete the batch. Contact the support and for over 1 week they tried to fix the issue but then i got no answer and start noticing that i had other product with same issue. I have installed the app and now the expiration still showing on my store. I have contact support, again, and i hope they got back to me to remove all the codes. Expensive app that didnt work for my store! We sincerely apologize for the inconvenience and frustration you've experienced with our app. Our team had sent an access request to learn more about the issue and troubleshoot but it seems to still be in a pending state. It’s super important to us that we make things right for you. I’ll be keeping a close eye on your case and have reached out again.

on Freshly Batch Inventory · About 2 years using the app
★★★★★
Shopify

super easy to install and customers always receive the review request emails in their inbox translated to portuguese from Brazil. nothing to complain, app is the best and easy to use.

on Loox ‑ Product Reviews App · Almost 2 years using the app
★★★★★
Shopify

I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!

on Tracktor Order Tracking · 9 months using the app
★★★★★
Shopify

so far so good, just installed the app today and customer service was great. i use to track orders from correios on my store. little expensive the pro plan which has translation to portuguese from Brazil($99)

on AfterShip Order Tracking · About 2 hours using the app
★★★★★
Shopify

just started using today. will update this review later but yes, the templates are very basic as mentioned here by other reviews.

Developer reply ·

Hey, there. Thank you for taking the time and sharing this review! We're happy to pass any feedback you have to our developers, as we've done so for the other reviews about our templates. Nonetheless, if you have any additional feedback to add after using the app, don't hesitate to let our Support team know. You can get in touch with our Support team through the Shopify Help Center (https://bit.ly/3gqKnPt), and they can assist you through live chat, email, or callback. Cheers! -Elias, Shopify Support

on Shopify Messaging · About 2 months using the app