Harumi Belleza Coreana
Colombia
Reviews (10)
I have had this issue for the last 6 months and it has been impossible to get it to fit. I have wasted hours writing to support and nothing has been fixed, just a simple everything is OK. The sync is NOT OK, ITS NOT WORKING SINCE THE BEGINNING. I have told you what the issue is. When I create a customer in a connect pos, it does not matter if i fill company name, address or city of the customer, it always overwrites it with my store info, and deletes the company name field. I havent been able to create legal invoices correctly for thousands of customers due to this error, that you refuse to look into deeply.
A must have for shopify stores
Developer reply ·
Thank you so much for your kind review! 🙏
I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work. When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue. 1) Try to turn it off and on 2) Try to create it again Waste of time and lack of training of support personel
Developer reply ·
Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)
El equipo de Pickzen me ha ayudado a identificar el caso de uso ideal para mi negocio y brindan un soporte rápido y atento
Eventhough it is the native app for shopify, it has recurrent connectivity and sincronization issues with barcodes and inventory It is unpractical that only certain hardware is available for use with the app, and that this hardware is unexistent outside certain countries or extremely expensive. It makes no sense that my current computers cant be used, and im forced to use tablets of mobile devices. This issue, next to the associated hardware makes scaling extremely expensive, and opening new venues implies purchasing the expensive and selective associated hardware. Finally subscription costs are expensive, charging 80USd for being able to associate sales with employees. This should be a basic feature of the app, included with the plus 1000USD i pay monthly for shopify
Developer reply ·
Hey, Harumi! Thank you for taking the time to write your feedback on our Point of Sale channel. We appreciate your insights regarding the hardware availability and subscription costs. Please rest assured that your concerns will be shared with our development team for further consideration. We value your input as we aim to improve our app and address the common challenges our merchants encounter. As for the connectivity and synchronization issues with barcode and inventory, we would love to learn more about them and help you find a solution. If you're open to it, you can visit our Help Center to speak with our support team: https://shopify.link/WJna. -Summer, Shopify Support
Incredible Speed. And free, they are angels from heaven. Fully recomend the app, you can install it quickly
Developer reply ·
Your recommendation is the highest compliment, and we're grateful for your support. Thanks, Kevin
A very nice app, they have solved a lot of their previous problems. Also you can now edit fields via bulk edit apps. Would appreciate for design options for the filters view
