Sabattus Disc Golf, Inc.
United States
Reviews (11)
Excellent support and easy setup! I recently installed Bat Preorder and was a bit unsure about the initial settings. I reached out via chat, and Vinay was incredibly helpful and responsive. He walked me through the entire process using clear instructions and screenshots, making the setup seamless. I’m all set and looking forward to running my first preorder!
Gift Card Hero app has fulfilled all the wants we were hoping for giving customers a more personalized email for their loved one. I was beyond frustrated with Shopify's emailed version and now way to add a note at the customers request. They now can fill in what they want, can even choose to have a physical mailed as a gift. We had a few issues and the customer service has been top notch and that means so much when running a business. A bonus is that we can now check a customers balance on the POS system and also reuse the gift cards if they want to add more funds. I would highly recommend this app.
We have been using this are for over a year now and it has met our expectations. I love the simplicity to set up the different forms we were needing. The best part is the customer service is top notch. They're very responsive, thorough and follow up to make sure everything is resolved when we have needed assistance. This even included weekends when needed. I would recommend this app to anyone looking to create forms that look professional and replace the Google forms.
We had been looking for an inventory app for some time now that would work for our needs and this has delivered. The customer service is very responsive, Dean was great answering questions and showing me how the program will work to make sure it would be a great fit for our needs prior to installation. The customer service continued is over the top, especially Kayla & Nay who have been wonderful to work with. It has been great being able to start a chat, knowing that they would jump in to continue with the same people without having to start over. They have great tutorial videos for just about everything, visual is better than reading instructions. Being able to communicate with Loom videos back and forth expedited the conversations to faster resolutions. We had run into several hurdles to make everything function with our specific data input and work correctly with our online store, they were able to solve everything. The reports are easy to access, tracking/audit logs are great to have, bonus feature they go back further than Shopify's 250. So much information in one place has been a huge time saver. A great feature is setting up different pars for different variants help me keep an eye on everything with emails letting me know it is time to reorder. This has become a real timesaver!
Developer reply ·
Hi and thank you for the wonderful review! It's great to hear you've using Thrive to connect your physical and online sales channels. Huge timesaver! Our customer care team is thrilled to hear you enjoyed working with them during the setup process. We will make sure to pass along your compliments!
Very pleased with the app, doing exactly what we wanted it to do. We needed assistance with setting it up and they were very responsive and helpful. Couldn't be happier.
Developer reply ·
Hey Sabattus Disc Golf, Inc. Thank you so much for taking the time to review our app! It really does mean the world to us :) We're thrilled to be able to help your business! Warm regards, Richard Customer Success
We installed the app, Ilana was extremely helpful and very responsive to everything. The instructions are very easy to follow, the results are showing that it is effective and doing what it says it will. Very easy process and highly recommend.
Developer reply ·
Thank you so much for your kind review. It's been my pleasure to work with Sabattus Disc Golf and I can't wait to see the progress your store makes. Please don't hesitate to reach out with any questions you have. - Ilana
We have been using this app for over a year now and works great since we are not allowed to ship specific products. Customers can see it online so if they are in the area can pick it up. This was easy to set up and if we have had issues or questions they are very quick to reply and correct the issue. Would highly recommend.
Customer service if very responsive, my emails are answered in a timely manner. Flavio made some tweaks to improve the process after a phone conversation. Overall this app is easy to setup and use. Had a few issues and resolved quickly. I would recommend this app if especially if you are looking to move away from duplicate barcodes. Able to select a 10 digit barcode that doesn't repeat avoiding issues at checkout. This has been a time saver over our previous Shopify app Retail Barcode Labels.
Have finally finished the setup process and went live with the app. Can't say enough about Molly who was there for me to understand and walk me through the steps I didn't understand. Customer Service was very responsive, the app is working the way I wanted which was applied to different product groups and we are still able to offer free shipping at a certain amount. This app has allowed us to cover more of the shipping costs by the weight of the item unlike Shopify Shipping settings and can use different shipping companies as well. Highly recommend this app.
We had been looking for a way to override Shopify's limit of 100 variants. This app is the solution, customer service is top notch and quick to respond. I was struggling with it to merge together, they stepped in and assisted quickly. They even followed up after we had it running to make sure we were all set. We were also in the process of updated our website with a new theme, I reached out to them and they added coding to the new theme which was one less thing to worry about. Highly recommend. Thank you so much for the kind words!
I’m pleased share our experience with Get-Clicked SEO, as a small business entrepreneur and just starting to learn the ins and outs of the SEO world, we are very dependent on expertise within the business of SEO. The Get-Clicked app has been a very helpful tool, but even with great tools it requires support to answer the many questions that are generated from such tools. I can say from first-hand experience, Adriana’s communication skills, feedback and the personal insight to our business have been priceless. Sincere thanks, Team SDG