LOADEDSHOP.net
Sweden
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Reviews (8)
Unfortunately, our experience with Yoast SEO for Shopify has been extremely disappointing, and I would strongly advise other Shopify merchants to be very careful before allowing the app to make any changes to their themes. In our case, the Yoast app injected/modified code in our Shopify themes, and the result was actual front-end changes affecting what our customers see. Mistakes can happen with any app. What I find completely unacceptable is what happened afterwards. Despite Yoast being responsible for the changes, they were unable to properly restore our theme to the state it was in before their app modified it. Even more surprisingly, we were eventually asked to provide examples of what was still wrong. That left us in the absurd situation of having to identify the damage ourselves and help troubleshoot a problem caused by their app. When an app is allowed access to modify a live e-commerce theme, there is a significant responsibility attached to that access. If an update or code change causes problems, I expect the company behind the app to have the technical ability to identify exactly what their software changed and, most importantly, to restore those changes properly. That was not our experience with Yoast. I ultimately had to stop relying on their support, restore what I could myself, and involve our own developer to get the remaining issues resolved. So my warning to other Shopify store owners is simple: make a complete backup of your theme before allowing Yoast to update or modify anything. Do not assume that they will be able to restore your theme if something goes wrong. For an app that can make changes directly to a live Shopify storefront, I expected a much higher level of technical responsibility and support.
110% serious company - their support team, led by Julian, was lightning fast, extremely efficient, and incredibly service-minded. Everyone has experienced something not working the way you expected - but honestly, that means nothing when they’ve got a Shopify Jedi named Julian at your side. Highly, highly recommended!!
Developer reply ·
We 110% appreciate this!! Julian will be thrilled to hear he's been promoted to Shopify Jedi😄 Thanks so much for the kind words and we're glad we could get things sorted quickly for you. Reach out anytime you need us.
Awesome dedicated team of serious Shopify-Jedi's, not sure, but I think David is both a Jedi and a Ninja, if that's possible! Anyway, they respond quickly and solve the issues in the best possible way. Thank you for all your help
Developer reply ·
Haha, love the Jedi-Ninja combo! 😄 So glad to hear David and the team were able to help you out quickly and effectively. We’re always here to help. Thank you for the review 🤩 Kind Regards, Sarah / FORSBERG+two
Great app, simpel, reliable and easy to customize. Plus an extremely friendly and great support team.
Fik hurtigt oprettet de rapporter vi havde brug for. Fantastisk support, meget hjælpsom og svarer hurtigt og effektivt på henvendelser. Kan helt sikkert anbefales.
We've been using this app for 3-4 months now, and its great. Awesome support team, they have been a great help in the process.
Developer reply ·
We love your review team LOADEDSHOP.net! We will be on standby if you need anything. - Team AMP
The app is awesome and I can recommend it!! And Basil is the most fearless Shopify-Ninja I've worked with, he made the impossible possible -in other words, great support!! :-)
Developer reply ·
Thanks so much for leaving us a great review! 🥷💕 We're so happy that you're enjoying Simple Bundles! and we agree—Basil is awesome :)
Super app that lived up to our expectations, and the support is fast, efficient and customer-friendly - in other words, we can recommended this app!!